Customer Support Specialist

Job Title: Asst Manager-Business Development – PVC

Department: Sales & Marketing / Business Development

Reports to: Sales Head / Director

Designation: Asst Manager - Business Development

Location- Delhi, Kolkata, Chennai/Bangalore

Key Responsibilities:

Identify new business opportunities in domestic and international markets for PVC compounds.

Research market trends, competitor activities, and potential clients in sectors like wires & cables, automotive, footwear, profiles, pipes, and injection moulding.

Generate leads through networking, industrial directories, trade exhibitions, and digital platforms.

Develop and maintain long-term relationships with OEMs, converters, distributors, and key industry stakeholders.

Understand client requirements and offer suitable PVC compound grades or customized solutions.

Conduct technical discussions with clients in coordination with the R&D/technical team.

Achieve sales targets and contribute to the revenue growth of the company.

Prepare and submit quotations, negotiate pricing, and finalize orders.

Track sales performance, follow up on payments, and ensure customer satisfaction.

Work closely with production and R&D teams to ensure timely sample development and delivery.

Prepare periodic sales reports, forecasts, and competitor analysis for management review.

Provide inputs to management on market demand, pricing trends, and product improvements.

Represent the company at industry exhibitions, trade fairs, and seminars.

Promote the company’s products through presentations, technical discussions, and marketing initiatives.

Key Skills & Competencies:

Strong knowledge of PVC compounds, polymer industry applications, and market dynamics.

Proven track record in business development or industrial sales.

Excellent communication, negotiation, and networking skills.

Ability to understand technical specifications and coordinate with R&D/production teams.

Self-motivated, target-oriented, and willing to travel extensively.

Qualifications & Experience:

Education: Diploma/Degree in Plastics/Polymer/ Chemical Engineering, or MBA in Marketing (preferred).

Experience: 4–10 years in industrial sales/business development, preferably in PVC compounds or polymer industry.

1. Develop, and maintain Java applications using Core Java, Spring framework, JDBC, and threading concepts.
2. Strong understanding of the Spring framework and its various modules.
3. Experience with JDBC for database connectivity and manipulation
4. Utilize database management systems to store and retrieve data efficiently.
5. Proficiency in Core Java8 and thorough understanding of threading concepts and concurrent programming.
6. Experience in in working with relational and nosql databases.
7. Basic understanding of cloud platforms such as Azure and GCP and gain experience on DevOps practices is added advantage.
8. Knowledge of containerization technologies (e.g., Docker, Kubernetes)
9. Perform debugging and troubleshooting of applications using log analysis techniques.
10. Understand multi-service flow and integration between components.
11. Handle large-scale data processing tasks efficiently and effectively.
12. Hands on experience using Spark is an added advantage.
13. Good problem-solving and analytical abilities.
14. Collaborate with cross-functional teams to identify and solve complex technical problems.
15. Knowledge of Agile methodologies such as Scrum or Kanban
16. Stay updated with the latest technologies and industry trends to improve development processes continuously and methodologies.

Designation: - Sales Engineer/Sr. Sales Engineer

Job Function: - Technical Sales, Marketing & Product Promotion.

Products:- Products such as gas flow measurement and control products, mass flow meter, temperature controllers, pressure switches, temperature sensors, Flame Detectors, limit switches, photoelectric sensors, proximity sensors, burner controllers, mass flow controllers, temperature recorders

Customer Segment :- Automotive, Furnace Manufacturer, Machine Manufacturer

Sales Experience: - 5 to 8 Years

Desired Qualification: - Bachelor of Engineering or Diploma Degree holder.

Skills Required:- Product Knowledge, Presentation Skills, Technical Understanding, Good Verbal Communication.

Reporting to: - Reporting to Control Product Department’s head from Advance Automation Business Unit.

Areas of responsibility: -

·            Develop sales leads by identifying potential OEMs accounts; acquires new OEMs & extending Pre-Sales & Post-Sales Support.

·            Demonstrating a product & explaining salient features of the product for technical approval. 

·            Work with technical team to select the appropriate product to address the customer needs.

·            Working with various sales channels - OEMs, End Users, distributors etc.

·            New Customer Acquisition (Original Equipment Manufacturers-OEMs)

·            To Achieve the sales targets and goals assigned for your area.

·            To Keep the management informed about the sales activities to achieve the annual business target. 

Person should have strong knowledge in -

1. Core Java,

2. JSP

3. Spring Framework,

4. Spring Boot,

5. SOAP and REST Webservices

6. Application Security.

Person should have 4 to 6 Years of work experience in Java and above-mentioned related technology.

Person should have good Oracle Database knowledge and have good communication skills.

Having work experience in BFSI domain will added advantage

Person needs to work from Mumbai location and also available to join the office

Location: CyberCity, Gurugram

Position Type: Full-time, Office-Based

Shortlisted candidates will undergo 3 rounds of interview, x2 technical rounds and x1 final management interview. The final two of these interviews will be face-to-face interviews at our Gurugram office. Please do not apply if you cannot attend.

PodTech is seeking a proactive Software Developer Intern to join our dynamic team in CyberCity, Gurugram. The ideal candidate will be in the process of pursuing a degree in Computer Science or a related field and has a fundamental understanding of programming concepts and front-end technologies such as JavaScript, Kendo, and Bootstrap.

Responsibilities

• Assist in the design, development, and maintenance of web applications using frameworks such as .NET and .NET Core.
• Collaborate with cross-functional teams to help define and implement software requirements.
• Learn and apply front-end logic using technologies like JavaScript, Kendo, and Bootstrap.
• Assist in working with SQL databases, including learning to design, read, write, and optimize queries.
• Participate in code reviews under the guidance of senior developers to learn best practices.
• Engage in Agile/Scrum meetings, help provide estimates, and adhere to deadlines.

Requirements

• Pursuing a Bachelor's degree in Computer Science or related field.
• Fundamental understanding of programming concepts.
• Eagerness to learn and work with front-end technologies such as JavaScript, Kendo, and Bootstrap.
• Basic understanding of SQL and databases.
• Excellent problem-solving and debugging skills.
• Good communication skills, both written and verbal.

Preferred Qualifications

• Some experience or coursework related to .NET development.
• Familiarity with version control systems like Git.
• Knowledge of Agile/Scrum methodologies.

Benefits

• Competitive stipend.
• Mentorship from experienced developers.
• Opportunity for career growth and potential full-time offers upon successful completion of the internship.

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Expertise of SQL/PL-SQL -ability to write procedures and create queries for reporting purpose.
• Must have worked on a reporting tool – Power BI/Tableau etc.
• Strong knowledge of excel/Google Sheets – must have worked with pivot tables, aggregate functions, logical if conditions.
• Strong verbal and written communication skills for coordination with departments.
• An analytical mind and inclination for problem-solving

• Create and maintain optimal data pipeline architecture,
• Assemble large, complex data sets that meet functional / non-functional business requirements.
• Author data services using a variety of programming languages
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and Azure ‘big data’ technologies.
• Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics.
• Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
• Keep our data separated and secure across national boundaries through multiple data centres and Azure regions.
• Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
• Work with data and analytics experts to strive for greater functionality in our data systems.
• Work in an Agile environment with Scrum teams.
• Ensure data quality and help in achieving data governance.

• 2+ years of experience in a Data Engineer role
• Undergraduate degree required (Graduate degree preferred) in Computer Science, Statistics, Informatics, Information Systems or another quantitative field.
• Experience using the following software/tools:
• Experience with big data tools: Hadoop, Spark, Kafka, etc.
• Experience with relational SQL and NoSQL databases
• Experience with data pipeline and workflow management tools
• Experience with Azure cloud services: ADLS, ADF, ADLA, AAS
• Experience with stream-processing systems: Storm, Spark-Streaming, etc.
• Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.
• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases
• Understanding of ELT and ETL patterns and when to use each. Understanding of data models and transforming data into the models
• Experience building and optimizing ‘big data’ data pipelines, architectures, and data sets
• Strong analytic skills related to working with unstructured datasets
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores
• Experience supporting and working with cross-functional teams in a dynamic environment