Customer Support Specialist

Competitive Salary

About Solidatus

At Solidatus, we empower organizations to connect and visualize their data relationships, making it easier to identify, access, and understand their data. Our metadata management technology helps businesses establish a sustainable data foundation, ensuring they meet regulatory requirements, drive digital transformation, and unlock valuable insights. 

We’re experiencing rapid growth—backed by HSBC, Citi, and AlbionVC, we secured £14 million in Series A funding in 2021. Our achievements include recognition in the Deloitte UK Technology Fast 50, multiple A-Team Innovation Awards, and a top 1% place to work ranking from The FinancialTechnologist. 

Now is an exciting time to join us as we expand internationally and continue shaping the future of data management. 

About the Engineering Team

Engineering is the heart of Solidatus. Our team of world-class engineers, drawn from outstanding computer science and technical backgrounds, plays a critical role in crafting the powerful, elegant solutions that set us apart. We thrive on solving challenging visualization and data management problems, building technology that delights users and drives real-world impact for global enterprises.

As Solidatus expands its footprint, we are scaling our capabilities with a focus on building world-class connectors and integrations to extend the reach of our platform. Our engineers are trusted with the freedom to explore, innovate, and shape the product’s future — all while working in a collaborative, high-impact environment. Here, your code doesn’t just ship — it empowers some of the world's largest and most complex organizations to achieve their data ambitions.

Who We Are & What You’ll Do

Join our Data Integration team and help shape the way data flows! 

Your Mission:

To expand and refine our suite of out-of-the-box integrations, using our powerful API and SDK to bring in metadata for visualisation from a vast range of sources including databases with diverse SQL dialects.

But that is just the beginning. At our core, we are problem-solvers and innovators. You’ll have the chance to:                                                        

Design

intuitive layouts

representing flow of data across complex deployments of diverse technologies

Design and optimize API connectivity and parsers reading from source systems metadata

Explore new paradigms for representing data lineage

Enhance our data ingestion capabilities to handle massive volumes of data

Dig deep into data challenges to build smarter, more scalable solutions

Beyond engineering, you’ll collaborate with users, troubleshoot tricky issues, streamline development workflows, and contribute to a culture of continuous improvement.

What We’re Looking For

• We don’t believe in sticking to a single tech stack just for the sake of it. We’re engineers first, and we pick the best tools for the job. More than ticking off a checklist, we value mindset, curiosity, and problem-solving skills.
• You’re quick to learn and love diving into new technologies
• You push for excellence and aren’t satisfied with “just okay”
• You can break down complex topics in a way that anyone can understand
• You should have 6–8 years of proven experience in developing, and delivering high-quality, scalable software solutions 
• You should be a strong self-starter with the ability to take ownership of tasks and drive them to completion with minimal supervision.
• You should be able to mentor junior developers, perform code reviews, and ensure adherence to best practices in software engineering.

Tech & Skills We’d Love to See

Must-have:·

• Strong hands-on experience with Java, Spring Boot RESTful APIs, and Node.js
• Solid knowledge of databases, SQL dialects, and data structures

Nice-to-have:

• Experience with C#, ASP.NET Core, TypeScript, React.js, or similar frameworks
• Bonus points for data experience—we love data wizards

If you’re passionate about engineering high-impact solutions, playing with cutting- edge tech, and making data work smarter, we’d love to have you on board!

Job Responsibilities

• Responsible for the sales of corporate kiosks, industrial Label printers, Line Matrix Printers, and POS terminals (80% primary product).
• Sales of AIDC printers (20% secondary product).
• Conduct periodic meetings with end customers across various verticals.
• Manage new business development with a focus on corporate customers.
• Own the entire sales cycle from quoting to collection.
• Achieve assigned monthly targets.

Desired Candidate Profile

• Experience dealing with corporate customers.
• Ability to sell push products.
• Experience in business development and new customer creation.
• Innovative in identifying potential customer bases.
• High motivation and passion for performance.
• Contacts/experience in Manufacturing, Retail, Healthcare, or Hospitality is advantageous.
• Self-driven and able to handle challenges effectively.
• Proven track record of over-achieving sales targets.

Role - MLops Engineer

Location - Pune, Gurgaon, Noida, Bhopal, Bangalore 

Mode - Hybrid

Role Overview

We are looking for an experienced MLOps Engineer to join our growing AI/ML team. You will be responsible for automating, monitoring, and managing machine learning workflows and infrastructure in production environments. This role is key to ensuring our AI solutions are scalable, reliable, and continuously improving.

Key Responsibilities

• Design, build, and manage end-to-end ML pipelines, including model training, validation, deployment, and monitoring.
• Collaborate with data scientists, software engineers, and DevOps teams to integrate ML models into production systems.
• Develop and manage scalable infrastructure using AWS, particularly AWS Sagemaker.
• Automate ML workflows using CI/CD best practices and tools.
• Ensure model reproducibility, governance, and performance tracking.
• Monitor deployed models for data drift, model decay, and performance metrics.
• Implement robust versioning and model registry systems.
• Apply security, performance, and compliance best practices across ML systems.
• Contribute to documentation, knowledge sharing, and continuous improvement of our MLOps capabilities.

Required Skills & Qualifications

• 4+ years of experience in Software Engineering or MLOps, preferably in a production environment.
• Proven experience with AWS services, especially AWS Sagemaker for model development and deployment.
• Working knowledge of AWS DataZone (preferred).
• Strong programming skills in Python, with exposure to R, Scala, or Apache Spark.
• Experience with ML model lifecycle management, version control, containerization (Docker), and orchestration tools (e.g., Kubernetes).
• Familiarity with MLflow, Airflow, or similar pipeline/orchestration tools.
• Experience integrating ML systems into CI/CD workflows using tools like Jenkins, GitHub Actions, or AWS CodePipeline.
• Solid understanding of DevOps and cloud-native infrastructure practices.
• Excellent problem-solving skills and the ability to work collaboratively across teams.

Job Summary:

We are seeking a motivated and enthusiastic Telecaller to join our admissions team. As a Telecaller, you 

will be responsible for contacting customers, introducing our products or services, and generating leads. 

Your primary objective will be to engage customers over the phone, provide information about our 

offerings, address any inquiries or concerns, Excellent communication skills, persuasive abilities, and a 

customer-oriented approach are essential for success in this role.

Responsibilities:

• Contact potential customers via telephone to introduce our programs. • Make outbound calls to clients and provide information about our offers. • Engage in active listening to understand Parent’s needs. • Answer customer inquiries, resolve complaints, and provide appropriate solutions. • Maintain accurate and up-to-date records of customer interactions and leads in the CRM system. • Follow up with customers to ensure satisfaction and foster long-term relationships. • Collaborate with the sales team to develop effective strategies and techniques. • Stay updated with product knowledge, market trends, and competitors' activities. • Participate in sales meetings, training sessions, and team-building activities.

Requirements:

• Proven experience as a Telecaller or similar sales role.

• Excellent verbal communication and interpersonal skills.

• Persuasive and confident with the ability to build rapport with customers.

• Active listening skills to understand customer needs and concerns.

• Ability to work in a target-driven environment and achieve goals.

• Strong organizational skills with the ability to multitask and prioritize effectively.

• Proficiency in using CRM software and other telecommunication tools.

• Ability to handle objections and resolve customer complaints professionally.

• High school diploma or equivalent; additional education or certifications in sales or customer 

service is a plus.

Incumbent with the relevant experience of 2+ years as a SharePoint Developer with the given skills below:

• Understanding of MS cloud services.
• Experience in developing applications for SharePoint Online, and Office 365. Proficient in building custom solutions on SharePoint Online.
• Experience in SharePoint Framework (SPFx), ReactJS, and Typescript.
• Experience in power platforms like Power Automate & Power BI.
• Good knowledge of SharePoint Online and SharePoint On-premise.
• Strong skills in HTML, CSS, Javascript, and JQuery.
• Familiarity with SharePoint "Out of the Box" features.
• An understanding of SharePoint Designer, workflows, and Powershell script.
• High-level coding skills
• Knowledge of migration from on-premise to O365 migration

Lead Test Automation Engineer Job Description 

Responsibilities:

• Mobile, Web, API and Desktop automation testing experience including test planning, execution, and reporting product status to deliver a high-quality software product
• Develop/Prepare and executes comprehensive test plans, procedures, test strategies and analyzing system design
• Designed/Created and Implemented various types of test automation frameworks preferably in Selenium
• Proficient in Test Automation tools - Selenium preferred
• Strong problem-solving skills
• Experience working in an agile development environment. Ability to work design process into agile methodology
• Experience is using Agile Management tools – JIRA & Defect Management Systems
• Technical expertise, knowledge, and experience to maximize opportunities and constraints of different platforms/code bases
• Work within Agile project teams, continuously releasing application software and support of continuous integration processes
• Lead & Coordinate testing activities
• Mentors Test Engineers and team to increase the skill of others
• Coordinate testing activities & communication with clients (this skill is a must have)
• Extensive Experience with Selenium & Java
• DevOps experience is a plus
• Knowledge and experience with software testing best practices
• Experience with Agile and DevOps project delivery practices.
• Excellent written and verbal communication skills
• Ability to think of creative solutions to systems-based issues
• Strong understanding of automation frameworks and concepts
• High attention to detail
• Ability to effectively communicate technical concepts to others
• Ability to work effectively with a variety of individuals and communication styles
• Highly organized and able to manage multiple projects and deadlines at once
• Knowledge of advanced software design and development techniques
• Ability to forecast potential client issues or concerns

Advanced skill in Microsoft Office products.

Experience : 5 to 8 Yrs ( They should have experience working as lead )

Notice Period : Immediate to 15 days Maximum

Location : Bangalore (They have to come to office )