Customer Support Specialist

• Make Business Trend Analysis based on past trends & current market conditions

• Working on Effective Budgeting of the Company

• Scheduling – Operational process improvisation.

• To Provide Business data Analysis & Intelligence support including to the Management.

• Identify Gaps, identify the problems, Analyse root cause and then suggest solutions which should increase the efficiency of the business process. Monthly Business transfer report.

• Ensure proper maintenance of historic data which can be made easily available for any reference & Trend Study

• Introduce / modify the business reports basis business dynamics and the requirement to develop effective reporting.

• Pricing Strategies and Rate Management

• Competition Mapping and Analysis

• Planning Events and special Initiatives to drive incremental business apart from Regular advertising.

• To keep a track on Rate Approval, Deal, Rate Contract, State centric Events & Initiatives
  
  

  TECHNICAL SKILLS

  • MS-Office 365 (Excel, Word, PowerPoint).

  • Google Doc/Google Sheet/G Suite, Google Slides.

  • Advanced Excel & Power Pivot, Power BI.

  • Data Visualization on Excel

   

This is a full-time on-site role for a Business Development Manager responsible for identifying potential clients, building relationships, and closing deals in Mumbai. The Business Development Manager will generate leads, drive sales growth, and build relationships with prospective clients to achieve company targets. They will collaborate with the marketing team and provide strategic sales and marketing inputs to improve sales performance.

Qualifications

• Excellent verbal and written communication skills
• Strong problem-solving and decision-making skills
• Demonstrated experience in building relationships with key stakeholders and closing sales deals
• Understanding of market trends and competition
• Good organizational and time management skills
• Experience in the cloud-based and/or data protection industry is preferred
• Bachelor's degree in Business, Marketing, or related fields
• Proficient in MS Office and CRM software

Job Description

• Work as an Automation Engineer to ensure continuous delivery of the product.
• Create/Update the test environment, code and execute automated test scenarios.
• Execute functional tests and maintain test cases.
• Work with the quality, development and field teams to ensure product quality and usability.
• Monitor and track resolution of defects, and effectively communicate it in daily standup.
• Learn and use open source and cloud technologies as needed

Qualification and Experience Requirements

• Desired experience range is 4 to 8 years
• Bachelor’s or Master’s Degree in Engineering or other technical discipline.
• Expertise in automation language, tool, and scripts such as Java, Selenium or TestCafe, Postman
• Must have proven analytical and problem-solving skills to help validate, verify, communicate & report software application issues.
• Preferable but not necessary knowledge of any one of the public Cloud platforms either AWS, Azure or GCP is preferred.
• Preferable but not necessary knowledge and/or experience of a Security product

• Primary skills:Java,Java-Java 8,Java-Microservices,Java-Springboot

Greeting of the Day!

Fitser Pvt. Ltd a Global Partner of Met Group of Companies Currently Hiring Customer care, Senior Customer Care Executive, Web Consultant Sr. Web Consultant for Outbound Voice Process

* Please Note its Not Work From Home

Salary:   Fresher- 8000-12000    (For Fresher’s)

                Experienced – Negotiable (No constraint for right Candidates)

Shifts-   Morning (5.30 am-2.30 pm) with Home Pickup

              Night       (8. pm-5 am) with Home Drop

Process - Website

Required Skills:-

Good Command over English

Minimum 12th Passed with Good Communication in English

Must be Okay with BPO Environment

Minimum 6 months International BPO Outbound Experience will be preferable

Minimum 6 Months Website Experience will be preferable

*Fresher are also Welcome with good command over English

• Design and Build cloud architecture/infrastructure
• Provision, maintain and administer MS Azure Cloud Environment
• Windows server administration.
• Implement and maintain cloud monitoring, auditing and network management functions.
• Optimize the processes for cloud-based data storage, backups and restores.
• Implement cloud security to protect data, applications, and infrastructure.
• Develop, maintain, and execute Configuration Management scripts.

• Experience in server hardening best practices
• Knowledge of special security arrangements like Network security, DoS Protection, OS firewall, etc
• Ability to work with software firewalls and web application firewalls
• Log management and replication to a central server
• Ability to architect a secure deployment in Azure/Aws cloud using the native abstractions and services provided by respective cloud service providers.
• Ability to conduct a self VAPT of the network and servers, so that the environments are better prepared for external audits by customers' info sec teams and/or auditors.
• Ability to use DevOps automation to setup environments from scratch and also patch them from time to time to handle the changes resulting out of various factors e.g. VAPT audits, customer requests
• Experience building solutions using MS Azure DevOps.
• Knowledge of general networking concepts (e.g., DNS, TCP/IP, and firewalls).
• Experience development & maintenance of a CI/CD system.
• In-depth knowledge of build and deployment automation technologies.
• An attitude and ability to take ownership and deliver a high-quality product, on time.
• Experience of implementing DevOps
• Experience in DevOps Architectural decisions, tools selection, best practices.
• Constant research and learning on new tools and technologies in DevOps space.