Customer Support Specialist

Overview

C5i is a pure-play AI & Analytics provider that combines the power of human perspective with AI technology to deliver trustworthy intelligence. The company drives value through a comprehensive solution set, integrating multifunctional teams that have technical and business domain expertise with a robust suite of products, solutions, and accelerators tailored for various horizontal and industry-specific use cases. At the core, C5i’s focus is to deliver business impact at speed and scale by driving adoption of AI-assisted decision-making.

C5i caters to some of the world’s largest enterprises, including many Fortune 500 companies. The company’s clients span Technology, Media, and Telecom (TMT), Pharma & Lifesciences, CPG, Retail, Banking, and other sectors. C5i has been recognized by leading industry analysts like Gartner and Forrester for its Analytics and AI capabilities and proprietary AI-based platforms.

Global offices

United States | Canada | United Kingdom | United Arab of Emirates | India

Job Responsibilities

• Solve complex business problems by applying NLP, CV and Machine Learning techniques. Integrate these algorithms into multiple product and solution offerings.
• Conduct research to advance the field of generative AI, including staying up-to-date with the latest developments and techniques. Develop new generative models or improve existing ones.
• Build cognitive capabilities in multiple product and solution offerings.
• Systemic study of latest research and industry developments in Artificial Intelligence. Leverage these developments to solve real-world business problems.
• Envisage next-generation challenges and recommend solutions to solve them.
• Facilitate the IP generation process in the organization and works towards patenting of inventions.

Requirements & Qualifications:

• B.E/B.TECH/MS/M.TECH/MCA.
• Knowledge / Competency / Skills: - Artificial Intelligence, Machine Learning, Deep Learning, Computer Vision, Natural Language Processing (NLP).
• Knowledge of various Generative AI models and Prompt Engineering.
• Hands-on coding skills in Python, at least 4 years’ python experience. (Preferred) Strong NLP skills.

C5i is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, age, marital status, disability, gender identity, etc. If you have a disability or special need that requires accommodation, please keep us informed about the same at the hiring stages for us to factor necessary accommodations.

• Provide technology strategy planning
•  Integrate information technologies into the company for optimal effectiveness
•  Understand current and future business goals and ongoing IT issues to ensure business success
•  Develop a renewal and upgrade schedule for company software programs
• The candidate will be responsible to start and complete projects on a scheduled basis, inclined to maintain highest standard of quality.
• Analyzing scope of work, project sequencing, resource planning, time estimation, scheduling, cost estimation, risk analysis are a set of responsibilities.
• Monitor project performance and take proactive action to ensure projects are adhering to timelines set.

Based on experience, developers will be responsible for building various elements of a music app for an international client. Urgent requirement and immediate joining as project is already underway.

Ø Candidate should have civil diploma.

Ø Candidate should have 3-4 year experience.

Ø Must have knowledge of security sector.

Ø Manage all site work of Gurgaon location.

Ø Manage the allocation of resources, including labor materials and equipment.

Ø Communicate effectively with clients, contractors and other stakeholders to ensure project expectations .

Ø Maintain accurate records of progress, costs and quality control measures.

Ø Ensure projects are completed on time, within budget, and to the required quality standards.

Ø Must have knowledge of AutoCAD & Drawing.

Ø  Proper handling all site fencing work.

Skills required – Javascript,Mongodb,Angularjs,Nodejs

Level:P1-Exp -1-2 years

Location – Pune

We're looking for someone who has a passion for technology and continuous improvement and enjoys a collaborative approach to software development. We also value someone who can share that knowledge and grow other people in the team. We'd love to talk to you if you have a mix of some of the core skills below. You don't need to know everything - having some of these areas of expertise is great and willing to adapt and learn is key. As a Test Engineer, you will be part of a highly collaborative team where you will be working very closely with teams consisting of engineers, product managers, business analysts, stakeholders, and leadership. In the role, you will help set the Framework for the teams and strive for best practices.

Responsibilities:

• Develop and execute end-to-end automation test cases, track results, and log defects.
• Create, execute, and maintain automated test scripts to meet software release deliverables.
• Lead evaluation and implementation of new QA-related tools and processes.
• Work closely with developers to address defects in a timely manner, identify root causes, and determine ways to prevent them in the future.
• Collaborate with teams to identify testing opportunities and understand the impact of system changes.
• Identify gaps in test coverage, and make recommendations on priority and how best to fill them.
• Create appropriate test strategies based on risk and feasibility, collaborating with teams and stakeholders to ensure expectations are clear and understood.
• Design, implement and educate teams on test automation frameworks and processes.
• Proactively develop, implement, and refine formal QA methodologies, collaborating among teams

Requirements:

• At least three or more 3+ years of automation experience and/or software development experience.
• Excellent knowledge of web and mobile test automation.
• Stronghold on Javascript, Cypress.
• Experience in creating and implementing effective functional and non-functional test cases.
• Hands-on experience with BDD.
• Strong Javascript coding skills.
• Good understanding of HTTP and RESTful APIs.
• Knowledge of software performance testing techniques.
• Self-starter that can perform with minimal direction.
• Experience in detail-oriented mobile app testing for user experience, mobile app design and pixel-perfection, functionality, accessibility, regression, security, availability.
• While you'll be part of a team, working in the current remote environment, requires an ability to take ownership over your work, in terms of timelines and development quality.
• Ideally have worked in fast-growing startups, so you understand the need and ability to be able to move fast.
• Hands-on experience with Web services testing and multi-tier web service applications.
• Experience defining and executing system performance tests and analyzing results.
• Experience with scripting or programming languages and/or automated test tools.
• Experience using agile project and bug tracking tools.

We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –

• A Bachelor’s degree, with sales as your core dream.
• Proven Sales Experience.
• Fantastic track record of meeting sales target.
• A passion towards multitasking and team building.
• Ability to work under pressure.
• Strong problem-solving, organizational and management skills.
• Excellent negotiation, convincing and consultative sales expertise.
• Effective communication skills.
• Exceptional customer orientation knowledge.

Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

• Strong verbal and written communication skills.
• A versatile personality with above average organizational and planning skills.
• A person with critical thinking and problem solving ability.
• A good team player with creation and handling of team.
• A customer centric person with customer centric business agenda.
• An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
• A person who can develop transparent marketing strategies to expand brand recognition.

Experience –

3 – 8 years in FMCG/Retail of Insurance Marketing.

CTC –

20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.