Customer Support Specialist

Job Summary:

We are looking for a skilled QA Tester with a specialization in Vulnerability Testing and Penetration Testing to join our team. The ideal candidate will be responsible for ensuring the security, reliability, and performance of our applications through comprehensive security assessments, Load Testing, penetration testing, and integration of security into CI/CD processes.

Key Responsibilities:

• Design and execute test cases, scripts, and security test plans for web, mobile, and cloud applications.
• Conduct vulnerability assessments and penetration testing to identify and mitigate security risks.
• Detect and analyze threats such as SQL Injection, XSS, CSRF, SSRF, IDOR, and others (OWASP Top 10).
• Integrate automated security testing into CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI).
• Collaborate with development, DevOps, and security teams to promote secure coding and architecture practices.
• Utilize tools like Burp Suite, 'Jmeter OWASP ZAP, Metasploit, Kali Linux, Nessus, and similar.
• Perform API security testing and validate authentication & authorization mechanisms (OAuth, JWT, etc.).
• Document findings, assess impact and risk, and provide actionable recommendations for remediation.
• Ensure compliance with regulatory and security standards (e.g., ISO 27001, GDPR, HIPAA, PCI-DSS).

Required Skills & Qualifications:

• 3+ years of experience in QA with a focus on Security & Vulnerability Testing.
• Proficient in manual and automated testing of web and mobile apps.
• Strong experience with penetration testing tools and security frameworks.
• Familiarity with scripting languages like Python, Bash, or JavaScript for test automation.
• Experience with cloud platforms (AWS, Azure, or GCP) is a plus.
• Deep understanding of HTTP, RESTful APIs, and authentication protocols (OAuth, JWT, SAML).
• Working knowledge of network security, IDS/IPS, and firewalls.
• Relevant certifications such as CEH, OSCP, CISSP, or Security+ are a strong plus.

Company: IDFC

About the company:  IDFC Limited was set up in 1997 to finance infrastructure projects in India. With time, the company diversified into asset management, institutional broking and investment banking. In 2014, the Reserve Bank of India granted in-principal approval to IDFC Limited to set up a new bank in the private sector

Job Description - The role entails the responsibility of providing production support to bank's software applications. It includes administering and resolving day to day production applications issues, providing updates and perform root cause analysis

Position:  Production Support

Location: Mumbai

Minimum Qualification:  Bachelor of Technology (B.Tech) / Bachelor of Science (B.Sc) / Master of Science (M.Sc) /Master of Technology (M.Tech) / Bachelor of Computer Applications (BCA) / Master of Computer Applications (MCA)

Experience:  2 to 5 years of experience in production support and 1 year of relevant experience in CMS/BXP application

CTC:  12 LPA

Employment Type:  Full Time

Key Responsibilities:

• Hands on Experience Banking Production Support. Good to have knowledge of Intellect Payment, Collection, BXP, Integrator, Liquidity etc.
• System understanding and hands on experience on Application Support
• Perform all tests on production applications
• Design production support procedures, policies and documentation.
• Prepare recovery procedures for all applications and provide upgrade to same.
• Identify and resolve technical issues.
• Establish the root causes of production errors and escalate serious concerns
• Coordinate with IT groups and external vendors and ensure effective production application services to ensure reliability
• Manage code migration across environments to ensure continued and synchronized functionality
• Gather information independently, carry out necessary research and provide an in-depth analysis to resolve production issues
• Supervise all alerts related to production application and system procedures and provide services proactively 
• Prepare and coordinate communications to senior management. 
• Deliver regular and customized training to teams within the business. 
• Develop test scripts for new/changed production application capabilities. 
• Capture and share best- practice knowledge amongst the team
• Stay abreast with global market trends and competitor strategies in key markets
• Leverage in-house synergies through collaboration with internal stakeholders
• Checking the BMC tool to check the tickets and update the status of the tickets accordingly
• Maintaining the SLA, do the critical analysis of application. 

Skills and qualification:

• Technical Skill Set: Java, Spring boot, API/Microservice
• Basic Understanding of React, Angular, any UI framework , SQL
•  knowledge of database , Log tracing application like Grafana, Jaeger, Kibana, etc ,
• Deployment pipeline like Jenkins, GoCD, GitLab, etc ,
• Good to have Docker, Kubernetes, Git  
• Fair Knowledge on Oracle Database, SQL, PL/SQL, Java, Web Server, App Server, Linux, Windows Server  

Recruiterflow is a bootstrapped and profitable SaaS startup working with 1000+ recruitment agencies and 10,000+ recruiters globally. We are a CRM built for recruitment agencies that helps them be more productive. We have been focusing on revenue and profitability before it became cool.

We are now looking for a Senior UX/UI designer who can help us conceptualize, design and test multiple new features and products being built out of here. You are a great fit if you thrive in a fast-moving environment, see the big picture and the tiny details, and are ready to do whatever it takes to get a product out and grow it.

Location - Bangalore (Hybrid)

What you will do?

• Work with the product team to develop design flows and create user stories of new features.
• Conceptualize, design and prototype the user stories to make low/high fidelity mockups.
• Conduct quick, iterative usability testing for the designed concepts.
• Research broad and deep to come up with simple solutions for complex problems
• Drive product adoption through user experience
• Learn and understand the user persona for the product and apply it to create an elegant experience for the same. 

Skills required:

• 5-9 years of product design experience
• B2B and/or SaaS experience is preferred
• Experience with mockup and prototyping tools
• Working knowledge of how to conduct user interviews and conduct basic research on design.
• Good sense of visual design
• Bonus points if you have user empathy and also understand numbers

What we offer?

• Competitive salary
• Amazing team and perks
• Boosted career growth 

We are looking for someone to join an exciting, soon launching real estate based company as a Business Development intern. Not only is this job a great way to get into the corporate industry it will also be a great internship experience to showcase in your resume. No two days will be the same in this job, and the ideal candidate should be able to communicate with a wide range of clientele and manage relations with high-profile delegates.

Responsibilities Include

• Generating Leads
• Managing client relationships.
• Increasing the exposure of the company.

Requirements Include

• Excellent communication skills.
• Graduate/Postgraduate.
• A proven ability to work within a team.

Who We Are?

Bectran, the industry leading SaaS platform, has grown rapidly over the last 10 years to become the companion toolkit for the Credit Department just as CRM is for the Sales Department. From simple to complex organizations, SMEs to Fortune 500 companies, Bectran has helped companies cut down the time to process and approve credit by as much as 90% whilst significantly lowering the risk of credit defaults and the cost of collections. Our customers enjoy the ease, speed and cost-effectiveness of adopting the Bectran platform. Credit Professionals in various industries have described the Bectran platform as the future of the credit department.

Mid-Level Software Engineer (Java Fullstack Engineer/Developer)

This dynamic opportunity in a fast growing and multi-technology SaaS platform is for you!! As a Software Engineer at Bectran, it is essential that you have the breadth of knowledge to participate in design and development of a contemporary SaaS-based architecture. Practical development experience using Java/J2EE is required for the right candidate to succeed. You should be curious about technology and open to learning and applying new innovations.

What You’ll Do:

• Enable and exercise your problem solving and analytical skills.
• Design and develop Java/J2EE based full stack software components including complex modeling, MVC based UI, etc.
• Ensure applications are implemented to meet business and technical requirements.
• Work with high performing engineering teams across global locations.

.What You Need to Be Successful:

• Bachelor’s degree in Computer Science or equivalent.
• Solid 4-8 years hands-on design and coding experience.
• Familiarity with Agile development, JSF/Primefaces, JPA/Hibernate, Spring, ActiveMQ.
• Strong object-oriented design, Java/J2EE and MVC architecture based programming skills.
• Solid relational DBMS skills using MySQL, or other RDBMS products.
• Desirable - Experience in Big Data Technologies (Hadoop, ElasticSearch, Kafka, MongoDB, etc.)
• Nice to have - Real-world experience in large scale, and high availability implementations.
• Experience developing web services using REST and SOAP approaches.

What You’ll Love About Bectran:

• Developing strategic industry knowledge and driving your own success.
• Watching your hard work have a direct impact on success of the company and global customer base.
• All standard benefits.

As Bectran continues to expand in the Fintech SaaS industry, we are seeking intelligent, hard-working and highly skilled individuals to join our growing Engineering team. If you are ready to expand your knowledge as you solve complex problems, we want to hear from you!

➢ Degree from top engineering college, or equivalent technical background is preferred
➢ Be a self-starter who thrives in a rapidly growing organization
➢ Agility and ability to adapt quickly to changing requirements and scope and priorities
➢ 2-4 years of industry experience in iOS Mobile Application design and development, with minimum 2 app deployed in App Store
➢ A deep familiarity with Swift. Experience working with iOS frameworks such as Maps, core Location, core Bluetooth and Core Animation
➢ Strong UX/UI design exposure and experience in making apps work intuitively
➢ Ability to identify issues and improve application performance
➢ Experience in usage of instruments to detect memory leaks for performance optimization
➢ Develop unit and functional test cases
➢ Familiar with the following – Git repository, Restful API, MVC, MVP, MVVM
➢ Strong CS fundamentals (with competencies in algorithms and data structures). Highly accountable and takes ownership, with collaborative attitude, and a lifelong learner.
➢ Experience with third-party libraries and APIs Solid understanding of the full mobile development life cycle