Business Developer

Job Title: Customer Success Lead

Location: Mumbai

Work Mode: Remote

Shift Timings: US Shift

Experience: 4–7 years

Industry: B2B SaaS | Enterprise Accounts

About Master-O

Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.

Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.

As we scale our presence across global markets—especially the North American enterprise segment—we are looking for someone who can own strategic accounts, drive adoption, and unlock growth opportunities.

Role Overview

The Customer Success Lead will play a critical role in ensuring long-term customer value, retention, and expansion for Master-O’s enterprise clients. This role goes beyond traditional customer success—combining strategic account management, and business development.

You will act as a trusted advisor to senior stakeholders, ensuring customers achieve measurable ROI while identifying opportunities to grow the account footprint.

Key Responsibilities

Customer Success & Key Account Management

• Own end-to-end customer success for enterprise corporate accounts, primarily in the North American market
• Drive onboarding, adoption, engagement, and value realization of the Master-O platform
• Build strong relationships with CXOs, Sales Heads, L&D leaders, and other stakeholders
• Act as the point of contact with the customer, ensuring feedback is looped back into product and solution improvements
• Track success metrics such as usage, renewals, and expansions

Business Development & Account Expansion

• Identify upsell and cross-sell opportunities within existing accounts
• Collaborate with Sales and Leadership teams to convert success stories into growth opportunities
• Support new business conversations through demos wherever required
• Drive expansion into new teams, geographies, or use cases within existing enterprise clients

Stakeholder & Internal Collaboration

• Work closely with Product & Design, Tech and CS teams to ensure seamless execution
• Translate client business objectives into platform use cases and success roadmaps
• Support case studies, testimonials, and references from satisfied customers

Required Skills & Experience

• 4–7 years of full-time experience in Customer Success / Key Account Management
• Prior experience in B2B SaaS companies, handling enterprise-level clients
• Proven experience working with North American customers and managing stakeholders across time zones
• Strong understanding of SaaS metrics, renewals, expansions, and customer lifecycle management
• Exposure to large consumer-driven enterprises (preferred)
• Excellent communication, presentation, and stakeholder management skills
• Strong business acumen with the ability to connect product value to business outcomes
• Comfortable working in a remote setup with US shift timings

What You’ll Get

• Opportunity to work with both: Pan-India and Global enterprise brands
• High ownership role with direct impact on customer outcomes and revenue growth
• Exposure to cutting-edge AI-driven learning and sales enablement technology
• Fast-paced environment with room to grow into a leadership role
• Competitive compensation aligned with experience

Salesforce Tech Lead

6+ yrs 

Any 360 location - Hybrid

Can Join within 15-20 days

strong in LWC

Must have experience in Aura

Strong in Integration

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Job SummaryWe are seeking a skilled Java Spring Boot Developer with 5-8 years ofexperience to join our development team. The ideal candidate will beresponsible for designing, developing, and maintaining backend systemsusing Java, JSP and Spring Boot, with a focus on performance, scalability, andreliability.Key Responsibilities Design and implement RESTful APIs using Spring Boot Collaborate with front-end developers, testers, and product managers Write clean, maintainable, and efficient code following best practices Troubleshoot and debug applications Integrate third-party APIs and services Participate in code reviews and contribute to team improvements Document development processes, APIs, and technical decisionsRequired Skills and Qualifications 5-8 years of hands-on experience in Java development Strong knowledge of Spring Boot, Spring MVC, Spring Data JPA, and JSP Experience with REST API development and integration Familiarity with databases such as MySQL Experience with version control tools like Git Understanding of Agile methodologies Good problem-solving and communication skills

Job Description:

• Prospecting, generating, qualifying, and following up on leads and appointment setting for the external sales team
• Direct email marketing/cold calling to key clients and prospects
• Collaboratively work with the sales, and marketing team to develop lead generation strategies to generate lead opportunities with prospective customers
• Initiates lead/demand generation strategies that include inbound/outbound sales and marketing campaigns and initiatives
• Research, track, maintain, and update leads
• Develop a strong knowledge of the company’s products and services to facilitate the sales process
• Achieving sales lead generation and appointment quota

Key Responsibilities:

• Inside Sales
• Lead Generation
• Executive Email marketing and Cold calling
• International sales experience preferred
• Relevant IT/ERP sales experience preferred

Requirements:

• Minimum 2 years of Sales experience in the US market
• Bachelor's or relevant degree
• Need to work in US timings
• Immediate availability

• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with the company's services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Understanding in-depth knowledge to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Principal duties and responsibilities:

• Design and implementation of automotive applications
• Analysis of customer product requirements
• Review and investigate issues in code developed by peers
• Partner closely with customers and other Cerence teams to establish and maintain clear, concise communication through regular reporting, meeting participation, and follow-up
• Adopt underlying layers for Android Automotive to run on customer hardware

Education: Bachelor/Master in Computer Science, Engineering, or equivalent

Minimum years of work experience: 4+ years of industry experience

Required skills:

• 4 + years’ software development experience, preferably for automotive and in connection with user interface technologies
• Experience using modern development processes/tools and developing through the complete Software Development Life Cycle
• Experiences in programing and scripting languages (JAVA, Python, Typescript)
• Experience with using source control tools like Git and CI/CD pipeline tools like Jenkins
• Experience working in / Knowledge of Agile/Scrum framework
• Experience in Android development
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Strong object-oriented analysis, design, and coding skills
• Fluent in English both written and spoken
• Strong team player and customer focus

Preferred skills:

• Good knowledge of Android Automotive platform
• Experience with VS Code
• Ability to set-up and hardware equipment in support of software development tasks (i.e. configure software on target device, connect cabling/power suppliers, etc.)

We are Hiring Oracle Fusion Financial Senior/Staff Infogrex Technology

Experience        4-10 years
Location        Bangalore 

Annual Salary: 26 LPA INR

Job Description:
Primary Responsibilities and Accountabilities:

o        Requirements gathering and documentation using AIM / OUM or other prescribed methodologies
o        Assist business user during CRPs/SITs/UATs
o        Prepare quality deliverables
o        Prepare test scripts and test cases
o        Conduct trainings
o        Prepare quality deliverables
o        Support Project Management Office (PMO)

Experience Required:

o        4-10 years of relevant experience working in ERP Financials with at least 2 years of experience in Fusion Financials
o        Should have worked in at least 2 full life cycle implementations with at least one of the implementations on Fusion Financials
o        Experience in Oracle EBS functional financial areas
o        Experience of having worked in a client facing delivery role