Customer Support Executive

Job Title: 

Role Overview

We are seeking a high-performing Senior Power BI Analyst / Developer to design, build, and optimize our next-generation enterprise analytics platform. In this role, you will be the core architect of our data visualization layer, turning complex data streams into actionable executive insights.

The ideal candidate bridges the gap between traditional business intelligence and modern cloud data engineering. You will be responsible for building highly performant, scalable data models on Azure and creating seamless, near real-time reporting solutions utilizing streaming data and Change Data Capture (CDC) pipelines.

Key Responsibilities

1. Advanced Data Modeling & Performance Tuning

Design, implement, and maintain enterprise-grade, highly scalable data models (Star and Snowflake schemas) within Power BI and Azure Analysis Services/Fabric.

Optimize complex DAX queries, M code, and data loading processes to ensure sub-second dashboard responsiveness on large-scale datasets.

Implement advanced performance-tuning strategies, including aggregations, incremental refreshing, and hybrid tables (combining Import and DirectQuery).

2. Streaming Analytics & Real-Time Reporting

Architect and implement near real-time dashboards utilizing Power BI streaming datasets, push datasets, and automatic page refreshes.

Integrate reporting front-ends with modern Change Data Capture (CDC) architectures to surface low-latency transactional updates.

Partner with data engineering teams to ingest and model fast-moving event data coming from cloud streams into analytical reporting structures.

3. Azure Architecture Integration

Leverage the Azure data stack (Azure Synapse Analytics, Azure Data Lake Storage Gen2, Azure Databricks, and Azure SQL DB) to build robust downstream reporting layers.

Participate in the orchestration of data pipelines (using Azure Data Factory or Synapse pipelines) to align with dashboard refresh schedules.

Embrace modern Power BI developer workflows using Tabular Editor, ALM Toolkit, DAX Studio, and Git integration for version control.

Required Technical Skills & Qualifications

Experience: 3-5+ years of dedicated experience developing, modeling, and tuning enterprise Power BI solutions, with at least 2+ years operating within an Azure cloud ecosystem.

Expert DAX & Power Query: Mastery of complex DAX computations (time-intelligence, advanced filtering) and optimized M-code data transformations.

Modern Data Paradigms: Proven experience handling Streaming Data or CDC (Change Data Capture) patterns (e.g., streaming from Debezium, Azure Event Hubs, Kafka, or Synapse Link) into Power BI.

Azure Stack Expertise: Solid working knowledge of Azure data resources (Synapse, Data Factory, Azure SQL, or Azure Fabric Lakehouses).

Data Engineering Concepts: Deep understanding of data warehousing concepts, including slowly changing dimensions (SCDs), partitioning, and indexing strategies.

Education: Bachelor’s degree in Computer Science, Data Engineering, Information Systems, or a related quantitative field (or equivalent practical experience).

Preferred (Nice-to-Have) Skills

Microsoft Certifications: PL-300 (Power BI Data Analyst) or DP-600 (Fabric Analytics Engineer).

Experience with CI/CD deployment pipelines for Power BI deployment pipelines or Azure DevOps.

Familiarity with SQL performance tuning (analyzing execution plans, optimizing views, and indexing).

Job Title Sr. Business Development Managers

Function Sales – Storage & Application

Reports to Head – Business Development

Principal Purpose • The Senior Business Development Managers will be responsible for

driving sales of our solutions within a defined territory.

• This role requires a proven track record of success in software

solution sales, strong communication & presentation skills and the

ability to build relationships with potential customers.

Part III – Key Responsibilities

Principal

Accountabilities

• Prepare business development strategies by proactively

researching and anticipating prospective client needs for NetApp,

Commvault, Veeam, BigFix and AppScan solutions and expand our

customer base.

• Actively identify and qualify potential customers through various

methods, including networking, cold calling, online research and

industry events.

• Understand customer business needs and challenges and

effectively present and demonstrate the value of our solutions.

Conduct product demonstrations and presentations.

• Drive customer engagement, retention, and upsell opportunities

by delivering high-value consultative solutions.

• Stay up to date on market trends, competitor activities and

customer needs.

• To work closely with the Sales operations team to drive solution

designs, working on requirement documents for proposals,

contracts/agreement closures and deal closures.

• Maintain accurate and up-to-date records of all sales activities in

the company's CRM system.

Part IV – Desired Skills

• Excellent communication, presentation, interpersonal, negotiation

and closing skills.

• Ability to work independently and as part of a team.

• Willingness to travel as needed.

• Strong understanding of the software sales cycle

• Strong understanding of: Storage & Data Management (NetApp) /

Backup & Recovery (Commvault, Veeam) / Endpoint & Patch

Management (BigFix)

• Excellent leadership, negotiation, and stakeholder management

skills.

• Strong business acumen with experience in strategic account

planning

Part V – Desired Experience & Qualification

• 5-8 years of front-line sales experience with at least 2 years of

relevant product experience.

• Bachelor’s degree in engineering / IT / Management / MBA (Sales

/ Marketing) preferred.

About TradeLab

TradeLab is a leading fintech technology provider, delivering cutting-edge solutions to brokers, banks, and fintech platforms. Our portfolio includes high-performance Order & Risk Management Systems (ORMS), seamless MetaTrader integrations, AI-driven customer

engagement platforms such as PULSE LLaVA, and compliance-grade risk management solutions. With a proven track record of successful deployments at top-tier brokerages and financial institutions, TradeLab combines scalability, regulatory alignment, and innovation to

redefine digital broking and empower clients in the capital markets ecosystem.

Role Overview

We are looking for a driven and proactive Business Development Manager based in Mumbai to support TradeLab’s business expansion across Western India. The role is strongly focused on prospecting, lead generation, and assisting in closing new business deals with

discount brokers, full-service brokers, banks, and fintech platforms. The ideal candidate should have foundational knowledge of capital markets/fintech and be eager to grow into a high impact

enterprise sales role.

Key Responsibilities

• Lead Generation & Prospecting: Identify and engage new potential clients aligned with TradeLab’s target segments (brokers, fintech platforms, banks).

• Sales Pipeline Support: Qualify leads, schedule product demos, participate in discussions, and support sales managers in progressing

• Client Outreach: Conduct outreach via emails, calls, LinkedIn, industry events, and partner networks to expand the top-of-funnel pipeline.

• Product Demonstrations: Assist in presenting TradeLab’s offerings to clients along with the product/solutions team.

• Proposal & Documentation Support: Prepare proposals, business decks, pitch materials, and basic commercial documents.

• Market Understanding: Stay updated on industry trends, competitor offerings, and regulatory changes like SEBI guidelines.

• CRM Management: Maintain up-to-date records of leads, interactions, proposals, and pipeline status using CRM tools (e.g., HubSpot/Salesforce).

• Event Representation: Represent TradeLab at industry meets, product demos, conferences, and networking engagements.

• Cross-Team Collaboration: Work closely with senior sales, product, and solutions teams to craft suitable value propositions for client requirements.

Must-Have Qualifications

• Experience: 2–4 years in B2B sales, business development, or inside sales within fintech, capital markets, SaaS, trading, or investment platforms.

• Industry Understanding: Basic understanding of trading platforms, brokers, capital market ecosystem, or fintech workflows.

• Communication Skills: Strong verbal and written communication skills, confident client- facing presence.

• Relationship Building: Ability to build rapport with key client stakeholders and maintain professional follow-ups.

• Target Orientation: Comfortable working in a target-driven, fast-paced environment.

• CRM Proficiency: Experience using CRM systems for tracking leads and pipeline management.

• Self-Driven Attitude: High ownership mindset with willingness to learn, grow, and handle responsibilities independently.

Good-to-Have Skills

• Exposure to trading systems (OMS, RMS) or fintech API-based platforms.

• Familiarity with SEBI market regulations and algo trading basics.

• Experience supporting enterprise sales cycles or solution-selling environments.

Strong Product Designer profile.

Mandatory (Experience 1) – Must have a minimum 5+ years of experience in end-to-end Product Design (UI + UX) for B2B SaaS products or consumer tech products.

Mandatory (Experience 2) – Must have hands-on experience in both UX and UI, including User Research, User Journey Mapping, Wireframing, Prototyping, and Visual Design.

Mandatory (Portfolio) – Must have a strong design portfolio showcasing case studies of complete product design work — including UX-focused projects such as user research, personas, user flows, information architecture, and high-fidelity UI designs for B2B dashboards, SaaS products, or consumer-facing apps.

Mandatory (Tools) – Must be proficient in design tools such as Figma (wireframing, prototyping, design systems).

Mandatory (Company) – B2B SaaS OR Top Consumer-Tech Products (Swiggy, Dunzo, Nykaa, Cred)

Sr.DevOps Engineer (5 to 8 yrs. Exp.)

Location: Ahmedabad

• Strong Experience in Infrastructure provisioning in cloud using Terraform & AWS CloudFormation Templates.
• Strong Experience in Serverless Containerization technologies such as Kubernetes, Docker etc.
• Strong Experience in Jenkins & AWS Native CI/CD implementation using code
• Strong Experience in Cloud operational automation using Python, Shell script, AWS CLI, AWS Systems Manager, AWS Lamnda, etc.
• Day to Day AWS Cloud administration tasks
• Strong Experience in Configuration management using Ansible and PowerShell.
• Strong Experience in Linux and any scripting language must required.
• Knowledge of Monitoring tool will be added advantage.
• Understanding of DevOps practices which involves Continuous Integration, Delivery and Deployment.
• Hands on with application deployment process

Key Skills: AWS, terraform, Serverless, Jenkins,Devops,CI/CD,Python,CLI,Linux,Git,Kubernetes

Role: Software Developer

Industry Type: IT-Software, Software Services

FunctionalArea:ITSoftware- Application Programming, Maintenance

Employment Type: Full Time, Permanent

Education: Any computer graduate.

JD for APPS DBA. – Years of Exp 6-8 

Job Description:

• Should support R12.2, Cloning, Patching, ADOP, Shared appl top, SSL/TLS.
• WebLogic, OAM, OIM, registration
• Experienced with Oracle RAC, supporting multi tenant architecture, CDB, PDB
• Installation and Upgrade of Application and Database
• Performance tuning at Apps, DB level,
• Troubleshooting skills, identifying root cause analysis
• Supporting other oracle and 3rd party technologies, from start, stop and basic maintenance, OBIEE, OBI, SOA services
• Oracle Certification
• Database RMAN backups, restores and recoveries
• OEM monitoring, identifying performance issues.
• Unix, Linux basic support, shell scripting.
• Preferable to have knowledge in OCI.

Our client acts as a marketplace that helps in accelerating online growth by creating transformational digital experiences through measurable marketing campaigns.

The services offered by them include, but are not limited to, performance marketing, social media marketing, influencer marketing, website & app development, SEO, content development etc. Platforms they leverage include, Google Ads, Facebook Ads, Taboola, Outbrain etc.

Founded in 2017 and headquartered in Mumbai, our client, so far in their journey, has executed approx. 598 campaigns and served 23 industries, globally.

As a Sales Manager, you will be responsible for representing our company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet their needs.

What you will do:

• Generating leads and building relationships by nurturing warm prospects and finding new potential sales outlets
• Managing and maintaining a pipeline of interested prospects and engaging sales executives for the next steps
• Identifying best practices to refine the company’s lead generation playbook
• Generating leads, cold calling, and emailing to generate new sales opportunities
• Identifying prospects' needs and suggesting appropriate products/services
• Building long-term trusting relationships with prospects to qualify leads as sales opportunities
• Proactively seeking new business opportunities in the market
• Setting up meetings or calls between (prospective) customers and sales executives
• Reporting to Sales Manager with weekly, monthly, and quarterly results

Desired Candidate Profile

• Graduation(B.E/B.tech/Bcom/BCA etc), or MBA
• Min 2- 4 years of sales experience, with a history of exceeding lead targets
• Freshers with decent communication can also apply
• Strong communication skills via phone and email
• Proven creative problem-solving approach and strong analytical skills
• Strong desire and ability to scale up the business
• Prior experience as a sales development rep with a track record of achieving sales quotas 

Skillsets required

Fullstack PHP Developer

Backend in Core PHP with API integration experience Must have good US experience HTML5 CSS3 Angular JavaScript