Customer Support Executive

We are looking for a strong Mobile Engineer with backend exposure who can own end-to-end feature development. This is a mobile-heavy fullstack role where you will primarily build scalable mobile applications while contributing to backend services and APIs.

Key Responsibilities

• Design and develop high-quality mobile applications (primary focus)
• Build and integrate RESTful APIs and backend services
• Collaborate with product and design teams to ship features end-to-end
• Ensure performance, scalability, and reliability of mobile apps
• Write clean, maintainable, and testable code
• Participate in architecture discussions and technical decision-making

Must Have Skills

• Strong experience in mobile development (Flutter / React Native / iOS / Android)
• Solid understanding of backend development (Node.js / Java / Python / Go)
• Experience with API design, microservices, and databases
• Good understanding of system design and app performance optimization
• Familiarity with cloud platforms (AWS/GCP)

Good to Have

• Experience working in startup environments
• Exposure to CI/CD pipelines and DevOps practices
• Understanding of real-time systems or scalable architectures

∙Need 8+ years of experience in Devops CICD 

∙Managing large-scale AWS deployments using Infrastructure as Code (IaC) and k8s developer tools 

∙Managing build/test/deployment of very large-scale systems, bridging between developers and live stacks 

∙Actively troubleshoot issues that arise during development and production 

∙Owning, learning, and deploying SW in support of customer-facing applications 

∙Help establish DevOps best practices 

∙Actively work to reduce system costs 

∙Work with open-source technologies, helping to ensure robustness and secureness of said technologies 

∙Actively work with CI/CD, GIT and other component parts of the build and deployment system 

∙Leading skills with AWS cloud stack 

∙Proven implementation experience with Infrastructure as Code (Terraform, Terragrunt, Flux, Helm charts) 

at scale 

∙Proven experience with Kubernetes at scale 

∙Proven experience with cloud management tools beyond AWS console (k9s, lens) 

∙Strong communicator who people want to work with – must be thought of as the ultimate collaborator 

∙Solid team player 

∙Strong experience with Linux-based infrastructures and AWS 

∙Strong experience with databases such as MySQL, Redshift, Elasticsearch, Mongo, and others 

∙Strong knowledge of JavaScript, GIT 

∙Agile practitioner 

Frontend developer @ Kredmint

What we are looking for 

• Bachelors in Computer Science or equivalent industry experience
• 2+ years of experience as a Frontend Engineer
• Experience with React, Javascript, and Redux. Experience with Node.js, Enzyme, and Jest is a plus
• Understanding of asynchronous javascript handling
• Previous experience in working with UI libraries.

Job description

We are seeking a highly skilled and experienced IT Department Head with strong communication skills, a technical background, and leadership capabilities to manage our IT team. The ideal candidate will be responsible for overseeing the organization's IT infrastructure, ensuring the security and efficiency of our systems, and maintaining compliance with relevant industry standards. The role requires an

in-depth understanding of cloud technologies , server management, network security, managed IT services, and strong problem-solving capabilities.

Key Responsibilities:-

The Information Technology Manager is a proactive and hands-on IT Manager to oversee and evolve our technology infrastructure

· In this role, the Manager will manage all aspects of our IT operations, from maintaining our current tech stack to strategizing and implementing future developments

· This position will ensure that our technology systems are modern, secure, and efficient, aligning IT initiatives with our business goals

· IT Strategy & Leadership: Develop and execute an IT strategy that supports the company's objectives, ensuring scalability and security

· Infrastructure Management: Oversee the maintenance and optimization of our Azure Cloud infrastructure, AWS Cloud, and Cisco Meraki networking systems

· Software & Systems Administration: Manage Microsoft 365 administration.

· Cybersecurity: Enhance our cybersecurity posture using tools like Sentinel One, Sophos Firewall and other tools

· Project Management: Lead IT projects, including system upgrades and optimizations, ensuring timely delivery and adherence to budgets

· Team Leadership: Mentor and guide a small IT team, fostering a culture of continuous improvement and professional development

· Vendor Management: Collaborate with external vendors and service providers to ensure optimal performance and cost-effectiveness

· Technical Support: Provide high-level technical support and troubleshooting for IT-related issues across the organization and client in USA Other duties as needed

· IT Audit & Compliance: Conduct regular audits to ensure IT processes are compliant with security regulations and best practices (GDPR, SOC2, ISO 27001), ensuring readiness for internal and external audit.

· Documentation: Maintain thorough and accurate documentation for all systems, processes, and procedures to ensure clarity and consistency in IT operations.

Preferred Skills:-

. Experience with SOC 2, ISO 27001, or similar security frameworks.

. Experience with advanced firewall configurations and network

architecture.

Job Type: Full-time

Benefits:

• Paid sick time

Shift:

• Day shift

Work Days:

• Monday to Friday

Experience:

• IT management: 2 years (Required)

Work Location: In person

We are looking to hire a Performance Marketing Manager to lead the planning, implementation, optimization, and reporting of performance marketing initiatives to help drive traffic to Freecultr's e-commerce website and maximize ROI across Social channels (Organic and Paid).
Prior experience working with an e-commerce platform, or a D2C Brand would be preferred

The ideal candidate will serve as the digital thought leader, helping to identify trends, evolving best practices, and new technologies/tools for all digital efforts that drive engagement and ROI.

Responsibilities:

- Responsible for the 360-degree digital aspect of digital business

- Demonstrate superior technical expertise and organizational capabilities in project and campaign management.

- Keep a track of the performances in all the marketing areas and thus discover any hindrances to strategies.

- Closely work with the strategy and product teams to be at a similar pace to improve marketing and campaign performance.

- Drive campaigns from planning to execution and beyond to meet key performance metrics.
- To get new customers and ensure customer retention for continuous growth

- Constantly optimize marketing activities to improve return on investment.

- Allocate budgets and analyze and recommend modifications to ad spends
- Manage, optimize, and improve the performance of Paid Search, Paid Social, Display, Retargeting, SEO, and Affiliate activity for company-owned D2C platforms/assets.

The ideal Fit:

- Strong attention to detail, problem-solver, and independent performer.
- Skills in search platforms including In all paid channels - FB/Insta/YT marketing, Google AdWords, etc.
- Should know how to scale a brand and should have managed large budgets previously indirect capacity.
- A dynamic, results-oriented problem solver
- Experience in transforming a strategy and vision into an actionable plan

What's on Offer

• Lead the performance marketing for a D2C brand
• To be a front runner to make the brand a success

Development of Web based Applications using latest technologies like, AngularJS, Node.js, SQL Developer, MongoDb. Designing and developing user interfaces using AngularJS best practices. Adapting interface for modern internet applications using the latest front-end technologies, Writing JavaScript, CSS, and HTML, Developing product analysis tasks.

Responsibilities:

• You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.
• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop and maintain positive business and customer relationships.
• Reach out to customer leads through cold calling.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed upon sales targets and outcomes within schedule.
• Coordinate sales effort with team members and other departments.
• Analyze the territory/market's potential, track sales and status reports.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends.
• Continuously improve through feedback.

Requirements:

• At least 2-4 years' experience in sales department.
• We're looking for a results-driven sales representative to actively seek out and engage customer prospects.
• Proven work experience as a sales representative.
• Excellent knowledge of MS Office.
• Familiarity with BRM and CRM practices along with ability to build productive business professional relationships.
• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, communication and negotiation skills.
• Prioritizing, time management and organizational skills.
• Ability to create and deliver presentations tailored to the audience needs.
• Relationship management skills and openness to feedback.
• BS/BA degree or equivalent.