Customer Support Executive

About Us

Tradelab Technologies is a leading fintech company building high-performance trading platforms, low-latency systems, and scalable market infrastructure for the global trading and broking ecosystem. We work at the intersection of technology, trading, and innovation.

Role Overview

We are looking for an experienced Python Backend Developer with strong expertise in trading, low-latency systems, or high-frequency trading (HFT). The ideal candidate will design, develop, and optimize backend components powering real-time trading systems.

Key Responsibilities

• Develop and maintain backend microservices and real-time trading components using Python.
• Build low-latency, high-throughput systems optimized for trading workflows.
• Integrate with market data feeds, order management systems, APIs, and broker/exchange interfaces.
• Write clean, scalable, and high-performance code with a focus on reliability and fault tolerance.
• Work closely with product, QA, and DevOps teams to deliver robust and scalable platforms.
• Troubleshoot production issues and optimize system performance.
• Ensure system security, stability, and compliance with industry standards.

Required Skills & Experience

• 5–8 years of backend development experience with Python.
• Strong experience in trading/HFT/fintech/market infrastructure is mandatory.
• Deep understanding of algorithms, data structures, and system design.
• Experience working with multithreading, multiprocessing, asynchronous programming.
• Strong knowledge of API development (REST, WebSockets).
• Experience with Redis, Kafka, RabbitMQ, PostgreSQL/MySQL, or similar technologies.
• Hands-on experience building low-latency and high-availability systems.
• Familiarity with Linux systems, shell scripting, and performance profiling.
• Exposure to FIX protocol, OMS, RMS, or market data systems is a plus.

Good to Have

• Knowledge of microservices architecture and containerization (Docker, Kubernetes).
• Understanding of exchange trading mechanisms and order lifecycles.
• Prior experience in broker terminals, algo systems, or risk engines.

Why Join Tradelab Technologies?

• Work on cutting-edge trading technologies impacting millions of users.
• Fast-paced, innovation-driven engineering culture.
• Opportunity to build mission-critical systems in fintech and HFT.
• Competitive compensation and growth opportunities.

About Estontec

Estontec Group Managing FOUR rapidly growing brands in India. All Brands are founded & executed with a vision to create a better tomorrow for everyone. Creating Jobs & means of livelihood for over 500 people globally. Management Team brings in over 100-man years of experience in Technology, Innovation, Marketing & Building Businesses.

Our Brands

Haloocom

Fastest growing brand in the Enterprise Communications Platform. Now present in 6 countries & spread across all the major cities in India, constantly innovating & upgrading its applications based on the ANI (Artificial Narrow Intelligence) tools like NLP Voice BOTS & Chat BOTS.

BrandonWheelz

India's Most Trusted Transit Media Advertising Brand. Operational in 82+ cities with over 100 impactful campaigns. BrandOnWheelz uses Technology & Transparent processes to give Real-time Status of campaigns for the Customers.

Kottanz

Popularly Known as the: GIFTS OF INDIA. Creating, Changing & Uplifting the Lives of over thousands of underprivileged Families in India. Kottanz today has become a livelihood for more than many women in need. All our products are 100% natural & handmade

ADZ

AdZ is on a mission to fuel innovation in the in-app advertising industry and it is part of more than 100 popular apps so far, and the rapid growth has made AdZ the fastest-growing advertising platform of its kind. AdZ believes in turning your dream marketing campaigns into a plan and executing the same with measurable tools to scale your business's outcomes.

The role

We are seeking a dynamic and results-driven Sales Executive to join our team. The Sales Executive will play a pivotal role in driving our company's growth by identifying new business opportunities, building relationships with potential clients, and closing deals. The ideal candidate should possess excellent communication skills, a strong understanding of sales techniques, and a proven track record of achieving and exceeding sales targets.

Key responsibilities

• Develop and execute sales strategies to achieve sales targets and revenue goals.
• Identify and target potential clients in the assigned territory through market research, networking, and prospecting.
• Build and maintain strong relationships with existing clients, providing exceptional customer service and addressing their advertising needs.
• Conduct presentations and sales pitches to potential clients, effectively communicating the benefits and features of our transit media advertising solutions.
• Prepare and present sales proposals and contracts, negotiating terms and pricing to secure new business.
• Collaborate with the creative team to develop customized advertising solutions that meet the specific requirements of clients.
• Monitor market trends, competitor activities, and industry developments to identify new business opportunities.
• Meet or exceed sales targets and contribute to the overall growth and success of the company.
• Prepare regular sales reports, providing updates on sales activities, revenue forecasts, and client feedback.
• Stay up-to-date with industry trends and developments in transit media advertising, continuously enhancing product knowledge and sales techniques.

Key skills and experience required

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum of 1 years of successful sales experience in the advertising industry, preferably in transit media advertising, Digital Media Sales or related fields.
• Proven track record of meeting or exceeding sales targets.
• Strong communication and presentation skills, with the ability to articulate the value proposition of transit media advertising to clients.
• Excellent negotiation and closing skills, with the ability to create win-win solutions.
• Self-motivated and target-driven, with a proactive approach to sales.
• Ability to build and maintain strong relationships with clients and internal stakeholders.
• Proficient in using CRM software and sales analytics tools.
• Familiarity with the local advertising market and a strong network of potential clients is highly desirable.

Perks

• Health Insurance of 1 lakh sum insured, Covers self + children + spouse.
• 30 Annual Paid Leave (18 Casual + 12 personal time off).
• Rewards and Recognitions program
• Annual Company outing to celebrate Success together

Job[er1]  Description: Content Creator 

Position Overview:

We are seeking a dynamic and creative Content Creator who excels in video production, trend research, editing, and speaker coordination. The ideal candidate will also collaborate with Digital marketer & content writer to develop and distribute engaging content across multiple platforms, ensuring a consistent brand voice and audience engagement.

Key Responsibilities:

Video Production and Editing

·      Plan, shoot, and edit high-quality videos tailored for various platforms (e.g., Instagram, LinkedIn, YouTube).

·      Ensure videos align with the brand’s message and target audience.

·      Optimize video content for platform-specific algorithms.

·      Research and Trend Analysis

·      Conducts A/B testing to analyze video reach and performance metrics.

·      Ensures all content aligns with the policies and guidelines of Mental Health First Aid India (MHFA).

·      Stay up to date with trending topics, viral content, and industry-specific developments.

·      Leverage trends to create timely and relevant content.

·      Speaker Coordination

·      Book and coordinate with speakers, influencers, or subject matter experts for video shoots or events.

·      Manage schedules, logistics, and contracts related to speaker availability.

Content Collaboration and Distribution

·      Support Content Writer and Marketing team in brainstorming and writing engaging, audience-focused materials.

·      Distribute content effectively across platforms like social media, blogs, newsletters, and websites.

·      Possesses the skills to interpret and create content based on reports provided by the digital marketing team.

·      Creative Input and Strategy

·      Contribute to the overall content strategy by providing innovative ideas for storytelling and campaigns.

·      Ensure consistency in tone, style, and branding across all content.

Skills and Qualifications:

·      Proven experience in video production, editing, and content creation.

·      Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and mobile editing tools (e.g., CapCut, InShot) for quick and spontaneous content creation.

·      Familiarity with social media platforms, content management tools, and analytics.

·      Ability to research and identify trending topics and integrate them into content.

·      Excellent organizational and communication skills to manage schedules and collaborations.

·      Basic understanding of social media algorithms and digital marketing principles.

·      A team player with a proactive attitude and the ability to multitask.

Preferred Qualifications:

·      Background in marketing, communications, or a related field.

·      Experience working with speakers, influencers, or managing partnerships.

·      Knowledge of graphic design tools (e.g., Canva, Photoshop) is a plus.

Location: On-site

Employment Type: Full-Time

Join us to create impactful content that drives engagement and builds meaningful connections!

 [er1]@hr Pls consider this JD for recruitment 

• Strong Knowledge in Oracle Forms and Reports
• Should be familiar with various triggers, events , canvas, master child forms, record groups , build-ins, properties etc., in Forms and reports
• Strong Knowledge in SQL / PLSQL concepts
• Strong in Analytical and Aggregate functions
• Strong in writing Procedure / Function / Packages
• Strong knowledge in the user of Cursors / Collections / Exception handling
• Strong in Datatypes, Constrainsts , index
• Having exposure to JavaScript and ReactJS will be an added advantage

About Climate Connect Digital

Our team is inspired to change the world by making energy more intelligent, greener, and affordable. Established in 2011 in London, UK, and now headquartered in Gurgaon, India. We have become a leading energy-AI software player from unassuming beginnings at the vanguard of accelerating the global energy transition.

In 2020, Renew Power, India’s largest renewables developer, acquired Climate Connect. Following ReNew’s listing on NASDAQ during summer 2021, Climate Connect has become the technology anchor of a new fully independent subsidiary - Climate Connect Digital. With backing from ReNew as the anchor investor to pursue an ambitious and visionary new strategy for rapid organic and inorganic growth.

Our mission has technology at its core and involves unlocking value through intelligent software, digitalisation, and ‘horizontal integration’ across the energy ecosystem. However, the application of computational power and machine learning to the energy sector has yet to be fully leveraged and can create massive value.

How you fit in

• Curious. You love learning about new tools and technologies
• Exposure. You have plenty of experience in executing projects successfully. You have a client-side exposure on project management
• Team player. You have no problem working in a team setting. You can effectively collaborate with people to reach a solution.
• Problem solver. You are the person your peers turn to for solving problems.
• Talented. You are an expert in database designing.
• Leader. You know how to prioritize work and inspire your colleagues. You are great with project planning and working on multiple things at once. You know you can effectively lead a group of people.
• Honesty. You work diligently and honestly. You have strong moral principles.

Job Responsibilities

You will be working at the epicenter of energy transformation. You will be creating data-driven software solutions for forecasting and scheduling data in the renewables power market, while guiding your junior team members for the same. Ultimately, through your contribution to the renewable energy revolution, you will be doing your bit to mitigate the effects of climate change. These are a few things you can look forward to working on:

• Designing and implementing low-latency, high-availability, and performance applications
• Identifying and mitigating security-related threats to the application.
• Using your expertise in database designing and application architecture planning for Core & MVC projects
• Debugging browser extensions & server tools
• Solving complex technical issues
• Ensuring quality projects are delivered within defined timelines
• Designing new frameworks, debugging and modifying existing frameworks
• Maintaining databases to ensure strong optimization and functionalities
• Working on multiple Renewables & Utilities projects in Power Market
• Guiding your peers and motivating them to do their best
• Designing and implementing the software as per the project requirements
• Taking responsibility to lead the project teams

Job Requirements

• PHP/Python
• MVC Framework Laravel / Python Flask.
• AJAX, HTML/HTML5 & CSS/CSS3, JavaScript and JavaScript frameworks (preferably jQuery)
• Web services (SOAP, REST)
• SQL and NoSQL scripting and databases like MYSQL and Mongo DB administration
• Code versioning tools, such as Git
• AngularJS / ReactJS
• B.E / B. Tech / M. Tech / BSC in CS or IT
• 4-6 years of experience in the field

What’s in it for you

We offer competitive salaries based on prevailing market rates. In addition to your introductory package, you can expect to receive the following benefits:

• Flexible working hours and leave policy

• Learning and development opportunities

• Medical insurance/Term insurance, Gratuity benefits over and above the salaries

• Access to industry and domain thought leaders.

At Climate Connect, you get a rare opportunity to join an established company at the

early stages of a significant and well-backed global growth push. We are building a remote-first organisation ingrained in the team ethos. We understand its importance for the success of any next-generation technology company. The team includes passionate and self-driven people with unconventional backgrounds, and we’re seeking a similar spirit with the right potential.

Desired candidates must have 2-6 years experience as NodeJs Developer. If the candidate is not able to relocate to Gurgaon then we can also provide permanent Work from home for this position.

Roles and responsibilities:

• Responsible for understanding functional and business requirements and translate them into effective code
• Provide support till deployment of code into production.
• Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
• Implement solutions as per the pre-defined framework /guidelines and adherence to processes
• Finding an optimal solution for the problem statement
• Conduct peer code review.

What candidate should know about:

• Excellent hands-on experience with Node.Js, Express.Js, JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
• Ability to build REST services, Authentications, MVC applications
• Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
• Experience with Elastic Search, Redis.
• Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
• Self-learning abilities are required
• Familiarity with upcoming new technologies is a strong plus

This person MUST have:
 

• B.E Computer Science or equivalent
• Cloud architect with hands on development background.
• Build a collaborative relationship with different stakeholders
• Experience on React JS and Python Programming
• Exposure to Python/Django +  NodeJS + ReactJS
• Ensure and drive completions of all committed tasks and deliverables
• Run daily stand-ups and bring teams into an agile cadence of frequent iterations
• Increase team productivity by removing obstacles and keeping processes lean.
• Able to prioritise different tasks and communicate it to the different verticals of the organisation.
• Regularly assess risks and opportunities; understand best practices, drive for process improvements, and find new ways of operating,
• with a focus on simplification and productivity.
• Excellent written and oral business communication and people skills.

Experience:

• Min 7 year experience
• Not more than 15 year experience.
• Startup experience is a must. 

Location:

• Remote 

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone.  Typically clients are in California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

• Obtains client information from online databases.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by entering client information; confirming pricing.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes sales and organization mission by completing related results as needed.
• Skills and Qualifications:
• Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking

About :

1. Employee Management at your Fingertips. PagarBook - India's Best Payroll and Attendance
2. Management tool for Small & Medium Enterprises. Using PagarBook, a business owner can maintain all the records of their employees digitally and can get insights around the same.
3. PagarBook is free & easy to use employee management, work & payroll management software app where you can manage all your staff and employee’s attendance, record the work done by your staff and employees and their salary, payments & advances can also be recorded in this app.
4. Sms & WhatsApp notification to employees and staff about payments, bonuses, daily work, attendance & leaves.
5. The Sales would be done for premium desktop version of the application
6. Benefits of desktop application:
1. Better and Easier accessibility, also available on mobile web
2. Access to rich reports which gives you business knowledge, spend
3. Unlimited free upgrades for a year

About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

• drives the adoption of a premium version of Pagarbook, sold at a subscription fee per annum
• never-say-no attitude, and comes with a win-all attitude
• At the same time, a core ingredient of the DNA is customer empathy
• We should always ensure the customer is well informed of all the benefits of the solution, before we close the sales.

Responsibilities and Duties of sales associate:

• You will pitch about PagarBook desktop solution on field to customers
• You will explain the benefits of PagarBook desktop solution to customers
  • Better and Easier accessibility, also available on mobile web
  • Access to rich reports which gives you business knowledge, spend
  • Unlimited free upgrades for a year
  • Bulk update features
  • Expense management
• The users can register on the desktop for a free trial for 7 days first
• Sales associate would convert the customer into a paid customer

Mandatory requirements:

• Having your own bike is a must
• Smartphone is a must
• Field sales experience is a must (telecom, FMCG and financial sales experience adds more weightage)
• Graduation in any field is sufficient

Benefits:

• Fixed salary upto 25k
• Targets based incentives (no upper cap, average ~10k per month):
• Petrol allowance ~upto INR 3,000 (on actual bills)
• Initial job posting would be for 3 months - based on good performance, conversion to full time employment would be granted

Key Areas of Responsibility (KRAs):

• Onboarding of Customers
  • Meet 30 new clients a day (tracked)
  • Get free trial enabled for 20 clients a day
  • Get 3 sales (paid customers, 10% conversion) per day - non-negotiable output
• Retaining customer accounts
  • While we build new businesses, cross-selling would be key
  • Customers should keep using PagarBook desktop beyond 30 days of activation
• Grow customer basket size
  • Identify key SME clusters in the city and prepare an acquisition plan
  • Go aggressive and acquire
• Business acumen & key skills
  • Strong knowledge on PagarBook sales process, services and product
  • Local Market and competition knowledge and clear articulation of PagarBook advantages
  • Strong negotiation and influencing skills to create win-win
  • Give continuous feedback to internal teams to improve our customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All the best.