Customer Support Executive

Key Responsibilities:

Design marketing creatives for social media, websites, emailers, and WhatsApp campaigns

Create offline collaterals including posters, brochures, flyers, standees, and presentations

Ensure brand consistency across all digital and print assets

Translate marketing briefs into clear, effective visual concepts

Adapt creatives for multiple formats, platforms, and campaign requirements

Manage parallel design requests while meeting timelines

Job Title: Senior Software Developer – Agentic AI / Backend

Location: Bangalore (Work from Office)

Experience: 5–8 Years

About the Role

We are looking for a highly skilled Software Developer to build next-generation agentic AI systems that automate and enhance customer support experiences. The role involves designing intelligent systems that can reason, retrieve knowledge, and perform automated actions by integrating with enterprise services and APIs.

Key Responsibilities

• Design and develop backend services using Node.js/TypeScript and Java (Spring Boot).
• Build scalable microservices and REST APIs that integrate with internal systems.
• Develop LLM-powered workflows, including RAG (Retrieval Augmented Generation) and AI agent capabilities.
• Implement workflow orchestration, session/context management, and automation logic.
• Integrate services with databases, APIs, and enterprise systems.
• Ensure scalability, security, monitoring, and reliability of production systems.
• Collaborate with cross-functional teams including Product, Data, and Engineering.
• 
  

Required Skills

• 5–8 years of backend development experience.
• Strong experience with Node.js/TypeScript and Java (Spring / Spring Boot).
• Experience building microservices, APIs, and distributed systems.
• Hands-on exposure to Generative AI, LLMs, or RAG-based systems.
• Good understanding of SQL/NoSQL databases.
• Familiarity with Docker, Kubernetes, CI/CD pipelines, and Git.
• Strong problem-solving and collaboration skills.
• 
  

Preferred Skills

• Experience with LangChain, OpenAI APIs, or similar LLM platforms.
• Exposure to AI agent architectures or automation frameworks.
• Knowledge of vector databases, embeddings, and semantic search.
• Experience working in large-scale production systems.

• Notice Period: Immediate to 30 days preferred.

Role: Sr. Frontend Developer

Exp: 6- 9 Years

CTC: up to 30 LPA

Location: Bangalore

What we Require

• To convert our existing web application into a micro front-end architecture. The ideal candidate should have experience in AngularJS, ReactJS, MobX, and SCSS. Exposure to socket integration, mqtt integration would be a plus.
• Identify our existing web application’s different components and modules. Separate them into independent micro front-ends.
• Develop and maintain micro front-ends using AngularJS, ReactJS, MobX and SCSS
• Implement and configure Module Federation in Webpack 5 to share components between micro front-ends.
• Optimize micro front-ends for maximum speed and scalability.

We are looking for an experienced and results-driven Franchise Sales Manager to lead our franchise expansion across multiple cities in India. The role involves extensive client interaction, legal documentation, and operational oversight.  

Key Responsibilities:

- Drive franchise sales and onboard new franchise partners across India.  

- Present the franchise model and conduct multiple meetings to close deals.  

- Handle end-to-end legal documentation and ensure timely agreement signings.  

- Manage complete setup of franchise stores, ensuring seamless execution.  

- Build strong relationships with franchise partners and guide them on ROI and break-even strategies.  

- Collaborate with the marketing team to align franchise sales efforts with promotional activities.  

- Provide regular progress reports to the Chief Executive Officer.  

- Travel frequently to meet clients, conduct site visits, and oversee franchise operations.  

Qualifications & Skills:

- Proven experience in franchise sales or a similar role.  

- Strong understanding of franchise models, ROI, and break-even analysis.  

- Excellent communication, negotiation, and relationship-building skills.  

- Proficiency in handling legal documentation and agreements.  

- Ability to work under pressure and achieve sales targets.  

- Willingness to travel extensively.  

- Strong organizational and project management abilities.

Position: Business Development Manager

Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/ Location: Vijayawada, Andra Pradesh

Language: English

Salary: 5 LPA to 7.20 LPA

We are looking for a motivated and ambitious Business Development Manager to expand our clientele. You will be responsible for applying different sales strategies and work with dedication to increase sales. Your ultimate goal will be to drive sustainable financial growth by boosting sales and maintaining strong client relationships.

Requirements:

• Bachelor’s degree in business, marketing or related field.

• 4 - 8 Years of Experience in sales, marketing or related field.

• Strong communication skills and IT fluency.

• Ability to manage complex projects and multi-task.

• Excellent organizational skills.

• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

• Proficient in Word, Excel, Outlook, and PowerPoint.

• Comfortable using a computer for various tasks.

Responsibilities:

• Develop a growth strategy focused both on financial gain and customer satisfaction

• The responsibilities of a Sales Manager Own recruiting, objectives setting, coaching and performance monitoring of sales representatives. • Prepare sales contracts ensuring adherence to law-established rules and guidelines • Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support.

• Experience in defining new architectures, design all layers of the solution, create architectural blueprints that can be used for final code development.
• Interface with client business/technical teams to understand complex requirements.
• Anticipate on technological evolutions(example use MySQL Lite not MS SQL, use C# not ASP, don't use JSF use Angular).
• Resolve technical issues.
• Bridge between Developers, Project Managers/Leads, and Client, ensuring smooth communication channel.
• Ensure quality of project implementation deployed.
• Provide technical guidance to projects/programs for complex components of a multiple technology suites.
• Ensuring documentation of the complete project architecture.
• Lead actions to determine root cause of problems and drive resolution.
• Participate in cross-functional work groups to assess business needs, develop a systems architecture strategy, and implementation plans.
• Leads work groups that are responsible for software development.
• Ensure that all components of the technical architecture are properly integrated and implemented by the development team.
• Coach the technical team in the development of the technical architecture and help them solve challenging technical problems
• Provide technical support and technical quality control throughout all stages of the project.
• Spearheads the development, implementation and communications of architecture roadmap strategies to ensure that systems are scalable, reliable, secure, supportable, and achieve.
• Identify existing architecture weaknesses and find opportunities for process reengineering and perform cost benefit analysis

• Time Management- Organizes own workload to achieve maximum productivity and completes work in a timely and professional manner. Handles multiple short and long term modules by proper planning while anticipating potential problems and planning for contingencies.
• Identify high-potential team members for next level positions and creating learning and development plans for them.
• Enable strong process in place and reducing dependencies on individual.

Technical Skills and Qualification

• Excellent knowledge of Web technologies, Java, Javascript, Contact center environment.
• Experience of current technologies including Open Source, J2EE (JSP, Servlet, JSP, etc.), web application development, web services (REST/SOAP/XML), Rich Internet Applications, messaging infrastructures and databases.
• Adaptability and willingness to learn new tools and applications.
• Should be comfortable for 40%-60% coding.
• Able to convert requirements into executable code
• 9 to 12 yrs experience
• Qualification: BE/B-Tech /MCA or any equivalent degree

Desirables

• Excellent written and verbal communication skill
• Ability to lead discussions with all levels of the organization and provide balanced information of an idea or communication of an issue regardless of written or verbal
• Demonstrated ability to work collaboratively across project teams.
• Having Analytical and problem-solving
• Ability to translate complex requirements into functional and Technical architecture
• Experience managing the technology aspect of multiple complex projects
• Ability to think ahead and anticipate problems, issues and solutions and Assist team members in complex task
• Willing to take ownership and being accountable.
• Openness, communicates honestly, openly, and consistently.
• Positive Attitude encourages a positive rather than negative viewpoint.
• Integrity maintains the highest standard of personal conduct in performing all duties.
• Should be a good listener.
• Dependable, can be relied upon to get the job done.
• Able to avoid mistakes that could/should be anticipated.
• Should be able sense and grab the opportunities to innovate and improvise.
• Very high competence in presentation skills.
• Negotiator: Excellent negotiation skills which comes handy in hard selling new ideas/ new technical implementations etc.
• Risk Management: Should be able to take calculated risks in trying out new technical implementation avenues
• Able to communicate the org level vision to the team effectively