
Roles and Responsibilities
· Supports customers by providing helpful information,
· Overseeing the customer service process.
· Resolving customer complaints brought to your attention.
· Answering questions, and responding to complaints.
· Maintaining a pleasant work environment for your team
· Conducting quality assurance surveys with customers and providing
feedback to the staff.
· Possessing excellent product knowledge to enhance customer suppor
· Handling Customer concerns and complaints in a timely manner
· Informing Customers of upcoming promotions, offers, updates and
much more
· Courier Tracking, contacting courier people, give a feedback to
customer
· Semi Voice process

About Amazing Enterprises
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Ideal Candidate
Experience: 5- 6 years of proven experience as a UI/UX Designer with a focus on mobile app design (iOS & Android). Proven experience in building high-quality consumer-facing apps
Design Portfolio: A strong portfolio that showcases your design process, wireframes, mockups, prototypes, and micro-animation work.
Figma Expertise: Proficient in Figma, with hands-on experience designing user interfaces, prototypes, and micro-animations.
Animation Skills: Solid understanding of motion design principles and experience creating micro-interactions and transitions within mobile apps.
Technical Knowledge: Familiarity with mobile app design guidelines for both iOS and Android.
Communication: Strong written and verbal communication skills. Ability to present and articulate design ideas clearly to stakeholders and team members.
Team Player: Comfortable collaborating within a cross-functional team environment, and able to take constructive feedback to iterate on design solutions.
Passion for Design: A keen eye for detail, aesthetics, and a passion for creating delightful user experiences.
Hope this mail finds You and your family safe!
To introduce ,I am Sujatha representing the - Talent acquisition team at TRICON INFOTECH PVT LTD..
We are looking at great minds like you to join us and we are keen on discussing with you about our current opportunities that will give you a chance to work with top-notch entrepreneurs, to build one of the premier product engineering brands.
I am sure we would have more to talk once we fix a time for another round of conversation to explore the opportunities with TRICON INFOTECH .
We have excellent openings for Ruby on Rails professionals with 3+ Years of experience in the below Skill Set.
Would appreciate if you could send me your brief write up and updated profile which would help us understand you better.
Job Location : Bangalore
Skills & Experience:
- 3 to 10 Years of experience in Ruby on Rails
- Knowledge on Active Admin
- worked on various third-party integrations.
- Knowledge on AWS/Azure would be a plus
- Hands on AngularJs/ReactJs/NodeJS with AWS Exposure is a Plus.
- Writing testable object-oriented software using best development practices
- Agile methodologies and practices (including Scrum, Kanban, Extreme Programming)
- Test Driven Development or Behaviour Driven Development
- Writing Clean Code & decoupled modules using the power of Design Patterns
- Pair Programming
- Experienced in designing scalable solutions, writing efficient code, optimizing performance and debugging issues
- Good communication skills with the ability to present complex technical information in a clear and concise manner to technical teams
If interested, please share your profile with the below details:
Total Experience :
Experience in RoR :
Experience in ReactJS:
Current CTC :
Expected CTC :
Notice Period :
Current Location :
Willing to relocate to B’lore post pandemic :
Current Company :
Reason for Job Change:
About Tricon Infotech
Tricon is a rapidly growing technology solution company which committed to be with its customers throughout their Journey to be future ready. Tricon has been delighting its customers for the past 20 years making many strides, winning customers’ hearts. We believe that it is possible to deliver clean, clutter-free & simple product solutions for various complex domains via technology & intelligent product design/experience.
Do visit http://www.triconinfotech.com">www.triconinfotech.com or more information on what we do...and how we are different from other companies.
Tricon has revolutionized the education, learning / publishing domain by obsessing over user experience & data/analytics-driven approach to building solutions.
Why should YOU be working here?
- Cutting-edge technology & product experience
- Smart, nice, peppy, helpful people around
- Fast-paced decision-making environment & release cycles
- Ownership & autonomy of area
- Analytics-driven decision-making culture
- Awesome leadership with solid personalities
- Ability to contribute ideas & watch them come to life
- Problem-solving environment
- All teams are obsessed about the customer
- Love, live and breathe AGILE!
Thanks & Regards,
Sujatha
Disclaimer: This e-mail is bound by the terms and conditions described at http://www.triconinfotech.com/mail-disclaimer/">http://www.triconinfotech.com/mail-disclaimer/

Backend skills,java development,HTML,MVC,JAVA SCRIPT,SPRINGBOOT
Enterprise Sales Manager/Senior Sales Manager: Salesforce sales
Location - India (Permanent Work From Home)
Website - http://www.srijan.net">www.srijan.net
We’re looking for Enterprise Sales Manager/Senior Sales Manager: Salesforce sales who will manage and close deals in Srijan accounts and prospects. The ideal candidate cultivates deep relationships with prospective customers, partnering with them to determine their needs and delivering world-class service. Furthermore, the ability to work cross-functionally with demand generation, Pre-Sales, and marketing teams to cultivate a pipeline is a must.
Passion, drive, and creativity are some of the basic skills that we look at, in this role. Experience in handling full-lifecycle sales in an individual contributor environment, along with working with partners to drive our business forward in the specified territory is key to being a successful Srijan representative.
Responsibilities:
- Identify new business opportunities within the companies in the US, who are invested or investing in Salesforce.
- Develop strong relationships and identify prospect needs at all decision-making levels.
- Influence client decisions and advocate for client needs to negotiate win-win solutions.
- Work closely with various teams including Delivery Operations, Pre-Sales, Marketing, and Accounts to ensure seamless implementation and effective growth.
- Collaborate effectively across internal teams and create an atmosphere of trust and open communication.
- Engage with our channel partners and various subject matter experts to drive sales opportunities.
- Travel to client meetings as needed.
The ideal candidate will have the following characteristics:
- Experience of 7+ years of sales/client origination experience in the US, with Salesforce experience.
- Demonstrated experience in selling complex software and services to enterprises and fortune 500’s.
-
Can work in US time zones.
- End-to-end sales experience with salesforce.
- Experience negotiating large strategic deals including all phases of client development: prospecting, proposal development, negotiation, and ongoing relationship management.
- Should have intellectual agility and an entrepreneurial mindset; demonstrates drive, initiative, energy, and sense of urgency in acquiring and serving clients.
- Experience and the know-how to work in a start-up, fast-paced technology environment.
- Confident presentation skills, and must have 'presence' in front of the C-suite customer with the communications skills to articulate a value proposition to a wide range of organizational and functional levels.
Title:-Salesforce developer with Tibco integration
Location:-Pune
Exp:-4+yrs
CTC:-20-23lpa
KEY RESPONSIBILITIES:
- Develop enhancements to support the implementation of multiple strategic business units
- Analyze production support defects and develop code fixes
- Provide technical guidance to key business stakeholders
- Collaborate with Platform Manager and Technical Architect on technical and solution designs
- Work with other IT teams on integration related issues and enhancements
- Provide guidance to QA team on testing requirements
- Document technical and solution designs
- Adhere to the documented agile process and comply with corporate standards/policies
SPECIFIC KNOWLEDGE & SKILLS:
· Experience with the development of the following components:
o Apex Triggers and Batch classes
o Lightning Web Components
o Flows, Process Builder, and Workflows
o Web Services
- Knowledge and experience of Sales Cloud implementations
- Experience with the development of Tibco Scribe and the creation of data flows
- Extensive knowledge of all admin tasks
We are looking for a Senior Data Analyst who will support our product, sales, leadership, and marketing teams with data collection and organization of data in order to draw conclusions, make predictions, and drive informed decision making.
- The ideal candidate is adept at using large data sets to find opportunities for product and marketing optimization and using data models to test the effectiveness of different courses of action.
- Not just that, you also understand how to clean and organize data for complete analysis and calculations using spreadsheets, SQL Python, and R programming.
- Visualizing and presenting data findings in dashboards, presentations and commonly used visualization platforms must be your strength.
SKILLS YOU MUST HAVE:
- Data Cleansing, Data Analysis, Data Visualization (DataViz), SQL Questioning, Decision-Making, Problem Solving, Data Collection, Data Ethics, Sample Size Determination, Spreadsheet,
RESPONSIBILITIES:
- Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.
- Mine and analyze data from company databases (GOOGLE ANALYTICS, User DB, and 3rd party Marketing Analytics tools) to drive optimization and improvement of product development, marketing techniques, and business strategies.
- Assess the effectiveness and accuracy of new data sources and data gathering techniques.
- Strong understanding of Google Analytics (GA) fundamentals and how to work with raw GA data
- Automate custom data fetching from Google Analytics dashboard to excel sheet and other primary and secondary sources
- Work with complex SQL queries
- Work with Big Query with GA integration to extract data
- Preparing final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to take important decisions based on various facts and trends.
- Filter Data by reviewing reports and performance indicators to identify and correct code problems
- Developing and maintaining databases, data systems reorganizing data in a readable format
- Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets could be helpful for the diagnosis and prediction
- Assign a numerical value to essential business functions so that business performance can be assessed and compared over periods of time.
- Use predictive modeling to increase and optimize customer experiences, revenue generation, ad targeting, and other business outcomes.
- Develop company A/B testing framework and test model quality.
- Coordinate with different functional teams to implement models and monitor outcomes.
- Develop processes and tools to monitor and analyze model performance and data accuracy.
- Understanding of statistical concepts like Statistical significance, t-test, and z-test for AB testing
- Performing analysis to assess quality and meaning of data
- Preparing reports for the management stating trends, patterns, and predictions using relevant data
- Working with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies.
- Robust understanding of Mix panel and Amplitude
Skill requirement:
- 6-8 years of experience in database management and a strong understanding of Google Analytics
- Strong mathematical skills to help collect, measure, organize, and analyze data
- Experience using statistical computer languages (R, Python, MATLAB, SQL, etc.) to manipulate data and draw insights from large data sets.
- Experience analyzing data from 3rd party providers: Google Analytics, Site Catalyst, Coremetrics, Adwords, Crimson Hexagon, Facebook Insights, etc.
- Technical proficiency regarding database design development, data models, techniques for data mining, and segmentation.
- Knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks.
- Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests, and proper usage, etc.) and experience with applications.
- Knowledge of data visualization software like Tableau
- Knowledge of how to create and apply the most accurate algorithms to datasets in order to find solutions
- Accuracy and attention to detail
- Adept at queries, advanced excel management, writing reports, and making presentations
- Team-working skills
- Verbal and Written communication skills
- Proven working experience in data analysis
**Frontend**
- experience in building end-to-end frontend and backend apps or Single Page Applications.
- Should know the basics of HTTP(S), DOM, browsers, page rendering
- Should know JavaScript both for Front-end as well as Back-end, Typescript would be good to have
- Have used these Frontend libraries/frameworks: Angular 8, 10
- Have a preference for one of this for the state management: Ngrx, Redux etc
- Skills in one or more chosen frameworks/libraries like jQuery, Bootstrap, etc
**Backend and Databases**
- Experience with Nodejs/Firebase/Nestjs
- Experience MongoDB/Firestore is a must
- Knowledge of Creating RESTful services with Node.js and understanding of REST services (microservices/serverless will be plus point)
- Knowledge of Authentication, authorizations, mailing, fileuploading etc is a must
- Should know querying in mongodb along with Aggregation Pipeline, Map-Reduce,etc
- - Understanding of fundamental design principles behind a scalable application
- - Have written test cases using one of these: Jest, Mocha, Chai,Enzyme, Karma
**Good to have:**
- Work proactively in a team.
- Strong understanding of product development
- Should be a good problem solver, quick learner.
- Good analytical, problem solving and troubleshooting skills.
- Knowledge of Nestjs, Elastic Search Would be plus point
- Have strongly used one of these to keep our code Clean and Consistent: Eslint, Flow, JShint, style-lint

|
Resource Should have At least 3+ Year Experience and have worked in NEFT & RTGS ( Specially SFMS v6.1) |
|
Resource Should know Troubleshooting of Finding Messages for NEFT,RTGS, LC & BG. |
|
Application Start and Stop Knowledge |
|
Basic Database Knowledge i.e., Login and Executing Command including Data pump. |
|
RTGS Message Types |
|
NEFT message Types |
|
NEFT & RTGS Flow |
|
F Series Messages |
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SFMS Login, Report generation, Message Findings etc. |
|
Basic MQ Knowledge |
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Certificate Request Generation for RTGS & NEFT. |
|
Requirements of NEFT & RTGS. |
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Installation of SFMS & its Patches including Configuring Client Settings |
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Resource should well aware about NEFT & RTGS Systems i.e. SFMS. |
Snapwiz Edutech India Pvt ltd Project Manager/Engineering Manager Job Description
We are looking for a passionate, entrepreneurial, hands-on Engineering Manager to manage an agile engineering team. In this role, you will be responsible for leading a team of application and front-end / Back-end engineers to drive innovation in full-stack product development, while relentlessly improving performance, scalability, and maintainability.
Requirements:
❖ 8+ years of solid experience in developing a high-performance web application
❖ Technically Hands-on, Prior experience with scalable Architecture, managing team of (5-10) Sr. engineers / Engineers, and coaching, mentoring while maintaining a hands-on role with code development
❖ Experience with web technologies, Javascript, MongoDB, Solr, Memcache, Redis, Java etc.
❖ Experience with high-performance web application catering to millions of daily traffic is a plus ❖ Excellent teamwork skills, flexibility, and ability to handle multiple tasks ❖ Experience and ability to bring in software engineering lifecycle best practice ❖ Excellent analytical and problem-solving skills








