Customer Support Executive

Designation: Automation & IoT Engineer (Water Treatment)

Key responsibilities: 

Design, implement, and maintain automation systems (SCADA, PLC, HMI) tailored for groundwater treatment plants, ensuring seamless integration with existing infrastructure.

Program and configure PLC/SCADA systems for process automation of pumps, valves, filters, dosing systems, chemical treatment, backwashing, sludge handling, and other water treatment operations.

Integrate IoT-based real-time monitoring solutions including flow meters, pressure transmitters, water level sensors, and water quality instruments (pH, turbidity, TDS, conductivity, chlorine residual, etc.).

Develop and configure data acquisition systems (DAQ) to collect, process, and analyze operational parameters, ensuring availability of accurate real-time and historical data.

Set up dashboards and cloud-based remote monitoring platforms for centralized control, reporting, and decision-making across multiple plant sites.

Ensure reliable industrial communication protocols (Modbus RTU/TCP, Profibus, OPC-UA, MQTT, Ethernet/IP, LoRa, GPRS/4G/5G) for smooth data exchange between PLCs, IoT devices, and cloud servers.

Conduct system testing, troubleshooting, diagnostics, and preventive maintenance of PLCs, SCADA servers, HMIs, sensors, actuators, and communication networks to minimize downtime

.

Collaborate with process engineers and plant operators to optimize plant performance through advanced control strategies (PID tuning, VFD integration, energy optimization, predictive maintenance).

Design and implement cyber security measures to protect automation & IoT systems from unauthorized access, malware, and data breaches.

Prepare and maintain technical documentation including control logic diagrams, wiring diagrams, SOPs, and system manuals.

Coordinate with vendors and contractors for procurement, installation, and commissioning of automation hardware/software.

Support plant expansion and upgradation projects by evaluating new automation technologies and IoT solutions

Train and mentor plant operators on SCADA/HMI usage, alarm handling, and IoT dashboards to improve operational efficiency.

Strong sales executive profile

Mandatory (Experience 1): Must have 3+ years of hands-on B2B SaaS sales experience, preferably selling subscription-based products or platforms

Mandatory (Experience 2): Must have experience in doing end to end Hunting / New Business Acquisition, including prospecting, pitching, negotiation, and deal closure

Mandatory (Experience 3): Must have experience of managing the complete sales cycle independently — research, outreach, client meetings, solution pitching, proposal handling, and closing.

Mandatory (Experience 4): Strong communication, presentation, negotiation, and objection-handling skills with experience engaging with mid to senior-level stakeholders

Mandatory (Experience 5): Experience in pipeline building & CRM usage, maintaining accurate forecasts, sales funnel tracking, and performance reporting.

Mandatory (Company): B2B SaaS Product companies

Mandatory(Exclusion) : Profiles with Only EdTech background will not be considered.Preferred (Consultative Selling): Strong listening skills with the ability to understand client business challenges and position SaaS solutions accordingly.

IMP: Please read through before applying!

Nature of role: Full-time; On-site

Location: Thiruvanmiyur, Chennai

Responsibilities:

Build and manage automation workflows using n8n, Make (Integromat), Zapier, or custom APIs.

Integrate tools across JugaadX, WhatsApp, Shopify, Meta, Google Workspace, CRMs, and internal systems.

Develop and maintain scalable, modular automation systems with clear documentation.

Integrate and experiment with AI tools and APIs such as OpenAI, Gemini, Claude, HeyGen, Runway, etc.

Create intelligent workflows — from chatbots and lead scorers to content generators and auto-responders.

Manage cloud infrastructure (VPS, Docker, SSL, security) for automations and dashboards.

Identify repetitive tasks and convert them into reliable automated processes.

Build centralized dashboards and automated reports for teams and clients.

Stay up-to-date with the latest in AI, automation, and LLM technologies, and bring new ideas to life within Jugaad’s ecosystem.

Requirements:

Hands-on experience with n8n, Make, or Zapier (or similar tools).

Familiarity with OpenAI, Gemini, HuggingFace, ElevenLabs, HeyGen, and other AI platforms.

Working knowledge of JavaScript and basic Python for API scripting.

Strong understanding of REST APIs, webhooks, and authentication.

Experience with Docker, VPS (AWS/DigitalOcean), and server management.

Proficiency with Google Sheets, Airtable, JSON, and basic SQL.

Clear communication and documentation skills — able to explain technical systems simply.

Who You Are:

A self-starter who loves automation, optimization, and innovation.

Comfortable building end-to-end tech solutions independently.

Excited to collaborate across creative, marketing, and tech teams.

Always experimenting with new AI tools and smarter ways to work.

Obsessed with efficiency, scalability, and impact — you love saving time and getting more done with less.

What You Get:

A strategic and hands-on role at the intersection of AI, automation, and operations.

The chance to shape the tech backbone of Jugaad and influence how we work, scale, and innovate.

Freedom to experiment, build, and deploy your ideas fast.

A young, fast-moving team where your work directly drives impact and growth.

Job description:



We are seeking an experienced software engineer to join our small and dynamic startup team. As a software

engineer, you will be responsible for developing and maintaining both the front-end and back-end components of

our web-based applications. This is an excellent opportunity to work in a fast-paced startup environment and have

a direct impact on the growth and success of our company.

Responsibilities:

1. Design, develop, and maintain efficient and scalable web-based applications from inception to

deployment.

2. Collaborate with cross-functional teams, including product managers, designers, and other developers, to

define and implement innovative solutions for our products.

3. Write clean, reusable, and well-documented code using modern programming languages and

frameworks.

4. Build responsive and user-friendly interfaces that deliver an exceptional user experience.

5. Implement and maintain server-side logic and databases for optimum performance and reliability.

6. Conduct thorough testing and debugging to ensure the quality and stability of applications.

7. Stay updated with emerging technologies, industry trends, and best practices in web development.

8. Participate in code reviews and provide constructive feedback to maintain code quality standards.

9. Troubleshoot and resolve issues, bugs, and performance bottlenecks in a timely manner.

10. Collaborate with the team to prioritize and manage multiple projects simultaneously, adhering to project

timelines and deadlines.

Target profile:

1. Bachelor's degree in Computer Science, Engineering, or a related field.

2. Minimum of 2 years of experience as a software engineer.

3. Strong proficiency in front-end development languages such as HTML, CSS, and JavaScript, as well as

modern frameworks such as React, Angular, or Vue.js.

4. Proficiency in server-side languages such as Node.js, Java.

5. Experience working with relational databases such as MySQL, PostgreSQL, or MongoDB.

6. Knowledge of version control systems (e.g., Git) and familiarity with CI/CD processes.

7. Solid understanding of software development principles, design patterns, and best practices.

8. Familiarity with cloud platforms such as AWS, Azure, or GCP is a plus.

9. Excellent problem-solving and analytical skills with a keen attention to detail.

10. Strong communication and collaboration skills to work effectively within a small team.

Our offering:

1. A great work environment with massive ownership and growth opportunities

2. Work closely with the founding and the leadership team on key projects

3. Opportunity to be on top of industry trends and learn from the industry leaders

4. Compensation: Market standards

About

Our client is a platform of digital-first health clinics owned and operated under one house, with each of them working together toward one mission: To help Indians lead a more fulfilling life surrounded by wellness and grace.

The business is creating a family of purposeful health platforms with personalized solutions for a particular problem in a niche segment. Each platform provides the essentials to enable an individual segment of people to lead a graceful life full of purpose and wellbeing. 

Responsibilities 

• Develop microservices that will be used by the frontend through API endpoints. ● Translate business requirements into high quality code. 
• Ensure that the code is deployed in a secure and scalable fashion. 
• Focus on code maintainability and performance of application. 
• Provide technical advice and assists in solving programming problems. 
• Enhance Analytics and overall backend architecture for better performance. 
  
  Requirements 
• 4+ years of backend/full-stack development experience 
• 1+ years of experience on NodeJS 
• 1+ years experience in building APIs in a microservice architecture 
• Has experience managing other developers, recruiting and training. 
• Experience in PHP is a plus 
• Experience with AWS services such as Lambda, CloudWatch, CloudFront 
• Has experience in code reviewing/being the gatekeeper for an entire project 
• Experience with RabbitMQ or similar queuing system 
• Experience with Redis/ElasticSearch is a plus 
• Familiarity with CI/CD pipeline tools like Jenkins 
• Good knowledge of working with Git 
• A knack for benchmarking and optimization

• 2 to 4 years experience in MERN stack
• Good problem-solving technique
• Knowledge of AWS ecosystem is a plus
• Experience in FinTech is a big plus

If you are looking for good opportunity in Cloud Development/Devops. Here is the right opportunity.

EXP: 4-10 YRs
Location:Pune
Job Type: Permanent
Minimum qualifications:

• Education: Bachelor-Master degree 
• Proficient in English language. 

Relevant experience:

• Should have been working for at least four years as a DevOps/Cloud Engineer 
• Should have worked on AWS Cloud Environment in depth 
• Should have been working in an Infrastructure as code environment or understands it very clearly. 
• Has done Infrastructure coding using Cloudformation/Terraform and Configuration Management using Chef/Ansibleand Enterprise Bus(RabbitMQ/Kafka) 
• Deep understanding of the microservice design and aware of centralized Caching(Redis), centralizedconfiguration(Consul/Zookeeper)