Customer Support Executive

1-3 years of experience in SaaS sales, lead qualification, or a similar role.

• Candidates should have Lead Qualification Experience (experience in SaaS solutions, tailored solutions, or solution selling).

• Engage with prospects via calls, emails, and LinkedIn to understand their needs and pain points.

• Experience using CRMs like HubSpot, Salesforce, or other sales tools.

• Excellent verbal and written communication skills.

• Strong ability to assess and qualify leads efficiently.

• Maintain accurate and up-to-date lead records in the CRM (e.g., HubSpot, Salesforce).

What We Need: Energetic & Passionate | Great Sales Skills | Networking Pro | Digital Savvy

Join BXI – Barter Exchange of India to drive B2B barter transactions with leading brands. This role focuses on onboarding clients, structuring barter solutions, and generating revenue through agency & platform fees.

Key Responsibilities

• Onboard corporate clients and brands to the BXI Barter Marketplace.

• Facilitate barter deals in Media, Hotels, Gift Vouchers, and Electronics.

• Build & service long-term client relationships.

• Attend industry events and networking forums to create opportunities.

• Structure tailored barter solutions and ensure smooth execution.

• Travel across India for client meetings and deal closures.

Requirements

• Education: MBA preferred.

• Experience: 2–6 years in Sales / Business Development / Client Servicing.

• Strong sales & networking skills with proven revenue generation.

• Excellent communication, presentation & client management abilities.

• Digital savvy and proactive in building opportunities.

Job Summary:

Experienced Full-Stack Developer with expertise in Angular (TypeScript) for front-end development and Python Flask for back-end API development. Strong background in Microsoft SQL Server, authentication using Azure AD (MSAL), and implementing efficient API integrations. Skilled in unit testing, debugging, and optimizing performance.

Key Skills:

• Front-End: Angular, TypeScript, PrimeNG, RxJS, State Management, React JS

• Back-End: Python Flask, SQLAlchemy, RESTful API Development

• Database: Microsoft SQL Server (SQL, Joins, Query Optimization)

• Authentication: Azure AD, MSAL, JWT-based authentication

• DevOps & Deployment: Git, CI/CD (Azure DevOps, GitHub Actions)

• Additional: data validation, pagination, performance tuning

Responsibilities:

1. Identify and research new business opportunities and potential clients.
2. Support the implementation of business development and marketing strategies.
3. Conduct market research to understand trends, competitors, and customer needs.
4. Generate leads through various channels, including email, phone, social media, and events.
5. Collaborate with sales and marketing teams to create engaging content and promotional materials.
6. Attend business meetings, conferences, and events to network with potential clients.
7. Maintain accurate records of business development and marketing activities.
8. Provide regular progress reports and updates to the team.
9. Stay up-to-date with industry trends and best practices.

Qualifications:

• Pursuing or recently completed a degree in Business, Marketing, Sales, or a related field.
• Ability to work independently and within a team in a fast-paced environment.
• Strong organizational skills with the ability to prioritize and manage multiple tasks.
• Proficient in Microsoft Office Suite; familiarity with CRM software is a plus.

We are looking for experienced Full Stack Web Developers. Web Application developer who possesses a passion for pushing web technologies to the limits and will work with our team of talented engineers to design and build the next generation of our web applications.

Responsibilities

• Design and build scalable, mobile-first web applications
• Collaborate with cross-functional teams to define, design, and ship new features
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Skills

• BS/MS degree in Computer Science, Engineering or a related subject.
• 3 to 5 years of industry experience as a Full Stack Developer with focus in React.js and Node.js 
• Experience with Express.js and Node.js is a must.
• Experience with third-party libraries and APIs is required.
• Experience using Google Firebase is an asset.
• Experience in UI/UX design is preferred.
• You should also be up to speed on practices like TDD, CI/CD, and pair programming.
• You should be very comfortable working with Agile, Lean and Continuous Delivery practices -- and love it as much as we do.
• Understanding and playing a part in the entire cycle of software consulting and delivery (ideation, project conception, UX, code, testing, deployment, and around again).
• Working knowledge of the general web application landscape, architectures, trends, and emerging technologies.
• Solid understanding of the application development life cycle.

• Good experience and exposure of cloud native architecture, development and deployment on public clouds AWS, Google Cloud etc
• Responsible for Linux server installation, maintain, monitoring, data backup and recovery, securtiy and administration
• Understanding of clusters, distributed architecture, container environment 
• Experience in networking, including linux, software defined networking, network virtualization, open protocols, application acceleration and load balancing, DNS, virtual private networks
• Knowledge of several middleware such as MySQL, Apache etc
• Responsible for managing network storage
• Disaster recovery and incident response planning
• Configuring/monitoring firewalls, routers, switches and other network devices

• Support the globally distributed cloud development and teams by mainitaning the cloud infrastructure labs hosted in a hybrid cloud environment
• Contribute towards optimization of preformance and acost of running the labs

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.