Customer Support Executive

Job Description   - Omniflow and Java Developer

Should have working experience between 6-8 years in Java development

Mandatory skills are good knowledge of object oriented concepts, experience of working on Spring boot application, should have worked on hibernate ORMS and candidate must have clear understanding of database concepts

Optional skills include knowledge of angular framework and postgreSQL database

Good to have knowledge of jBPM open source workflow

Qualifications

Master or Bachelor degree in Engineering/Computer Science /Information Technology

Additional Information

Skills and Competencies:
Strong documentation skills
Excellent communication skills, both written and verbal
Decision making and problem solving skills
Good organizational skills        

Role Overview: As an Business Development Executive, you'll convert leads, qualify prospects, and engage customers to boost sales. Your efforts will directly impact our mission to empower professionals worldwide.

Joining: Immediate

Interview Mode: Face-to-Face

Key Responsibilities:

• Convert leads from various marketing channels
• Create and execute short- and long-term sales plans
• Identify cross-selling and upselling opportunities
• Leverage customer referrals to expand the pipeline
• Build strong customer relationships

Job Title: Executive Assistant to the CEO

Location: Hyderabad

Experience Required: 1-2 years in an executive support role

Job Summary:

We are seeking a highly organized and proactive Executive Assistant to provide comprehensive administrative and operational support to the CEO. The ideal candidate will have at least 2 years of experience in managing executive schedules, coordinating meetings, and handling stakeholder relationships. This role demands a detail-oriented individual who is experienced in project management, document handling, and task tracking, with the ability to work in a fast-paced, dynamic environment. Experience in client management, social media handling, and process management is a plus.

Key Responsibilities:

• Calendar & Schedule Management:
• Organize and manage the CEO's daily schedule, including meetings, appointments, and events.
• Prioritize the CEO’s tasks and schedule based on urgency, importance, and stakeholder needs.
• Handle last-minute changes in the schedule efficiently and with professionalism.
• Meeting Coordination & Communication:
• Arrange and coordinate internal and external meetings, ensuring proper agenda preparation, briefings, and timely follow-ups.
• Send timely reminders for meetings and tasks to the CEO and relevant stakeholders.
• Communicate effectively with clients, stakeholders, and cross-functional teams to facilitate smooth operations.
• Client & Stakeholder Management:
• Manage client relationships and communications, ensuring strong and proactive interactions with key stakeholders.
• Coordinate with departments to facilitate cross-functional collaboration and manage client expectations.
• Task Prioritization & Project Management:
• Track the CEO's ongoing projects and tasks using project management tools (such as Trello, Asana, Monday.com, etc.).
• Maintain task lists, set deadlines, and ensure timely follow-up to meet project goals and company timelines.
• Develop and maintain Standard Operating Procedures (SOPs) for operational processes and legal documentation.
• Assist in document segregation, proofreading, and analysis, ensuring accuracy and compliance.
• Social Media & Communication:
• Handle the CEO’s high-profile social media accounts, ensuring content is aligned with the company’s brand and reputation.
• Oversee social media content planning, proofreading posts, and ensuring consistency across platforms.
• Document Preparation & Reporting:
• Prepare reports, presentations, and proposals for internal and external stakeholders.
• Ensure all documents are well-organized and stored for easy retrieval.
• Experience in creating and maintaining analytical dashboards to provide data insights to the CEO.
• Legal Documentation & SOP Development:
• Support the CEO with legal documentation processes, review of contracts, and document segregation.
• Develop and update Standard Operating Procedures (SOPs) as required to ensure consistency in operations.
• Cross-departmental Communication:
• Act as a liaison between the CEO and different departments to ensure processes run smoothly.
• Manage cross-departmental communication to facilitate better collaboration on key projects.
• Contact Management:
• Maintain an organized list of business contacts, stakeholders, and clients.
• Ensure the contact database is regularly updated and easily accessible for business use.

Key Skills and Qualifications:

• 2+ years of experience in an Executive Assistant or similar role, preferably with exposure to client and stakeholder management.
• Bachelor’s degree or relevant certification preferred.
• Proficient in project management tools (e.g., Asana, Trello, Monday.com) and office tools (MS Office Suite, Google Workspace).
• Strong organizational and multitasking skills with the ability to prioritize tasks based on urgency and importance.
• Experience in client relationship management, document preparation, and proofreading.
• Knowledge of social media management and handling high-profile social accounts.
• Experience in creating presentations, proposals, and reports.
• Strong verbal and written communication skills with the ability to communicate effectively with internal teams and external clients.
• Exceptional attention to detail and the ability to meet deadlines consistently.
• Experience in developing and maintaining SOPs and handling legal documentation is a plus.

Why Join Us:

• Gain exposure to high-level decision-making processes while supporting the CEO directly.
• Opportunity to work in a dynamic, fast-paced environment with opportunities for personal and professional growth.
• Competitive salary and benefits package.

Responsibilities for PHP Developer

·        Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms

·        Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team

·        Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications

·        Prepare and maintain all applications utilizing standard development tools

·        Utilize backend data services and contribute to increase existing data services API

·        Lead the entire web application development life cycle right from concept stage to delivery and post launch support

·        Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues

·        Document the development process, architecture, and standard components

·        Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager

·        Keep abreast of new trends and best practices in web development

·        Previous working experience as a PHP / Laravel developer for (x) year(s)

·        In depth knowledge of object-oriented PHP and Laravel 5 PHP Framework

·        Hands on experience with SQL schema design, SOLID principles, REST API design 

·        Software testing (PHPUnit, PHPSpec, Behat)

·        MySQL profiling and query optimization

·        Creative and efficient problem solver

About-

We are building a global content marketplace that brings companies and content creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.

We are creating high-quality remote talent workforces across Content Writers, Graphic Designers, Video Makers, Content Strategists, Audio Artists, and eventually aim to cover each and every creative professional involved in the marketing domain. Imagine us being able to build virtual marketing teams for any company globally, by providing them a product that solves for content operations and gives the customer the ability to strategize, create, distribute and manage all their content projects at one place. At the same time, they have the ability to be able to extend their team by being matched with high-quality creators from our talent marketplace for different projects that they have. It isn’t long before content becomes so fundamental to individuals and brands alike, that there is a need for buying and selling content on-demand. We want to be that force of change!

Responsibilities: -

• We are looking for solid senior back-end developers who are well-versed with NodeJs.
• The tech stack on the back end side - MySQL, Postgres, Redis, Node, TypeScript, Express, Knex.
• We are looking at folks who have a minimum of 6-7 years of experience in back-end development and have been strong experience.
• The mindset is very different and we are looking for folks who have evolved fast in terms of skills and in terms of working on their own projects.

• Writing, developing, testing, and implementing new software and web applications in Ruby
• Develop back-end components and integrate them with front-end
• Testing and improving existing Ruby software
• Create sufficient documentation of the software
• Offer customers specific advice and suggestions in the Ruby area
• Creation, administration, and maintenance of APIs
• Carry out troubleshooting in appropriate cases
• Good understanding of the syntax of the Ruby language
• Knowledge of RoR and libraries (Resque or RSpec)
• Knowledge of OOP
• Front-end technologies – such as JavaScript, HTML5, and CSS3
• Familiarity with automated testing, continuous integration
• Experience in handling and developing APIs
• Knowledge of Mocking, MVC, RESTful
• Ability to integrate multiple data sources and databases into one system
• Knowledge of basic design principles for an app
• Skilled at code versioning tools such as Git, Mercurial, or SVN
• Enthusiasm for emerging technologies and methods
• Pragmatism, reliability, and curiosity
• Excellent written and spoken communication skills
•  

As a Senior Software Engineer you have complete ownership of building out the Docexa product along with product people and the rest of the engineering team. This role will act as a great springboard to accelerate career growth & transition into a Tech Lead level role.

Your daily life

• Architecting of the whole platform
• Development of server-side logic
• Building new services and APIs
• Developing core business logic
• Maintenance of current APIs
• Improving the performance and reliability of our systems as we scale

Must-have skills

• You’ve been building web applications professionally for 4+ years
• You’re proficient in PHP 7, Laravel, and PostgreSQL
• You possess strong OOP and design pattern knowledge
• You are familiar with modern technology systems: AWS, load balancers, Kafka queues, caching, etc.
• You write understandable, testable and easy to maintain code
• You’ve the ability to build RESTful APIs
• Explaining complex technical concepts to designers, support team, and fellow engineers is not a problem for you
• Well versed with the fundamentals of computer science and distributed systems