Customer Support Executive

Job Title : ServiceNow Analyst - Configuration Management Database (CMDB) & Discovery

Experience : 5+ Years

Location : Gurgaon (Onsite)

Type : Full-Time

Work Schedule : 5 Days Working

Job Summary :

We are looking for an experienced ServiceNow Analyst - to manage and optimize the Configuration Management Database (CMDB), Discovery, and Service Mapping processes.

The ideal candidate will have strong expertise in ServiceNow Discovery, infrastructure mapping, and backend integration.

Mandatory Skills : ServiceNow CMDB, ServiceNow Discovery & Service Mapping, ITSM processes, API integration, Infrastructure understanding (on-prem/cloud), Data governance, ITIL fundamentals, Troubleshooting, and Configuration management.

Key Responsibilities :

• Manage and maintain CMDB integrity and accuracy.
• Administer ServiceNow Discovery and Service Mapping tool.
• Design, deploy, and troubleshoot infrastructure mapping (on-prem/cloud).
• Implement data governance, audit, and reconciliation procedures
• Collaborate with cross-functional IT teams to resolve mapping/discovery issues.
• Generate reports, dashboards, and documentation for configuration management.

Required Skills :

• 5+ Years of experience in ServiceNow.
• 3+ Years in Discovery & Service Mapping.
• Strong understanding of CMDB, APIs, infrastructure components.
• ITIL Foundation certification preferred.
• Excellent communication and problem-solving skills.
• Experience working in agile and collaborative environments.

Job Title: Graphic Designer

Job Type: Full Time

Location: Indore

Summary/Objective:

We are seeking a highly skilled Graphic Designer to join our dynamic team at Avalon Solutions, preferably with expertise in fashion & luxury sector. The ideal candidate will be proficient in utilizing AI tools for creative designs and have a strong skill set for creating compelling visuals for social media and digital platforms.

Responsibilities/Duties:

1.   Design Creation:

• Create innovative, high-end designs for various luxury products, tailored for social media graphics and website elements, good to have experience in jewelry industry.
• Collaborate with marketing and other teams to grasp project requirements and objectives.
• Incorporate cutting-edge design techniques, including AI tools, to produce innovative visuals.

2.   Brand Consistency:

·        Create engaging content for social media platforms and digital marketing campaigns.

·        Ensure designs are optimized for different platforms and adhere to brand guidelines.

·        Work closely with the marketing team to contribute to the evolution of the brand identity.

3.   Software Proficiency:

·        Proficiency in graphic design software such as Adobe Photoshop, Illustrator, InDesign, and experience with AI design tools.

·        Stay updated on industry trends and design tools to enhance creativity and efficiency.

·        Excellent skills in color theory, typography, and layout design.

4.   Feedback Incorporation:

·        Receive and incorporate feedback from stakeholders into design iterations.

·        Present design concepts and ideas to team members for review and approval.

5.   Project Management:

·        Manage multiple design projects simultaneously and meet deadlines.

·        Collaborate with other designers and cross-functional teams to ensure project success.

Qualifications/Requirements:

Education:

·        Bachelor’s degree in Graphic Design, Visual Arts, or a related field.

Experience:

·        1 to 3 years of professional graphic design experience.

·        Experience in the e-commerce, jewelry or luxury industry is ideal.

·        Good to have experience in marketing or advertising agency.

Skills:

·        Strong creative and conceptual thinking.

·        Excellent communication and collaboration skills.

·        Ability to work collaboratively and independently.

·        Attention to detail and the ability to work independently.

How to Apply:

Kindly send your updated resume and your portfolio link. In your portfolio, highlight projects relevant to the luxury industry, especially any work related to jewelry design.

Contact us:

Avalon Solutions Pvt. Ltd.

PSP - 11, Scheme 78, Vijay Nagar, Indore 452010, MP

www.AvalonSolution.com

About the CryptoXpress Partner Program

Earn lifetime income just by liking posts, posting memes, art, simple threads, engaging on Twitter, Quora, Reddit, or Instagram, referral signups, commission from transactions like flight, hotel, trade, gift card etc., 

(Apply link at the bottom)

More Details:

• Student Partner Program - https://cryptoxpress.com/student-partner-program
• Ambassador Program - https://cryptoxpressambassadors.com

CryptoXpress has built two powerful tracks to help students gain experience, earn income, and launch real careers:

🌱 Growth Partner: Bring in new users, grow the network, and earn lifetime income from your referrals' transactions like trades, investments, flight/hotel/gift card purchases.

🎯 CX Ambassador: Complete creative tasks, support the brand, and get paid by liking posts, creating simple threads, memes, art, sharing your experience, and engaging on Twitter, Quora, Reddit, or Instagram.

Participants will be rewarded with payments, internship certificates, mentorship, certified Web3 learning and career opportunities. 

About the Role

We're looking for a data-friendly operations analyst to monitor the health and output of our community ecosystem. You'll be the eyes behind the scenes - tracking submissions, reward efficiency, user participation, and drop-off rates.

Key Responsibilities

• Track key metrics like task success rates, reward delays, submission volume
• Monitor regional ambassador activity and identify underperformance
• Prepare weekly community health dashboards
• Help flag suspicious activity patterns
• Support other ops, marketing, and mod teams with data-backed insights

Skills & Qualifications

• Proficient in Excel, Google Sheets, or basic BI tools (Data Studio, Notion, etc.)
• Curious and structured thinker who loves fixing inefficiencies
• Bonus: Familiarity with community-based or affiliate programs
• Bonus: Previous internship in ops or social data analysis

Join us and play a key role in driving the growth of CryptoXpress in the cryptocurrency space!

Pro Tip: Tips for Application Success

• Please fill out the application below
• Explore CryptoXpress before applying, take 2 minutes to download and try the app so you understand what we're building
• Show your enthusiasm for crypto, travel, and digital innovation
• Mention any self-learning initiatives or personal crypto experiments
• Be honest about what you don't know - we value growth mindsets

How to Apply:

Interested candidates must complete the application form at 

https://forms.gle/CCaAvS6yLE92XAzU6

We are seeking a dynamic and motivated Business Development Executive to join our team and drive sales for our e-commerce agency in the USA market during night shifts. The ideal candidate should have a proven track record in business development, a deep understanding of the e-commerce industry, and be willing to work during USA night hours.

Key Responsibilities:

1. Client Acquisition: Identify and target potential clients and businesses in the USA interested in our e-commerce services and solutions.

2. Sales Strategy: Develop and execute a comprehensive sales strategy to achieve revenue targets and maximize growth.

3. Lead Generation: Generate high-quality leads through cold outreach, networking, market research, and collaboration with marketing teams.

4. Client Engagement: Build and maintain strong client relationships, understanding their needs, and offering tailored e-commerce solutions.

5. Product Knowledge: Stay up-to-date with our agency's e-commerce services and offerings to effectively communicate their value to potential clients.

6. Sales Presentations: Create and deliver compelling sales presentations and proposals that highlight the benefits of our services.

7. Pipeline Management: Manage and maintain a sales pipeline, tracking leads, opportunities, and conversion rates.

8. Market Research: Stay informed about industry trends, competitor activities, and emerging opportunities in the e-commerce sector.

Qualifications:

- Bachelor's degree in business, marketing, or a related field.

- Proven track record in business development or sales, with experience in the e-commerce industry being a plus.

- Strong interpersonal and communication skills.

- Ability to work independently and meet sales targets.

- Results-oriented with a focus on customer satisfaction.

- Willingness to work during night hours to cater to the USA market.

Benefits:

- Competitive salary and commission structure

- Night shift differential

- Professional development opportunities

- Collaborative and supportive work environment

Job Type: Full-time

Schedule:

Day shift

Supplemental pay types:

Performance bonus

Ability to commute/relocate:

Gautam Buddha Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor's (Preferred)

Experience:

Business development: 1 year (Required)

Language:

English (Required)

Work Location: In person

Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (Redux)
• Familiarity with newer specifications of ECMAScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

Job Description:

We need highly self -motivated individuals who believe in pushing boundaries and are constantly looking to achieve more. The key aspects involve:

1. Drive efforts to meet the current business development revenue and define requirements to support longer term revenue and margin growth.

2. Implements systematic processes for business development that includes a comprehensive view of the possible options that could be pursued, a uniform evaluation/scoring methodology to compare the alternatives, prioritisation of the options and implementation plans for the activities that will be engaged in.

3. Serves as a critical resource in working with IT, Customer Service and other teams to ensure harmony and explore new sources of revenue.

4. Nurturing lead throughout the sales cycle with the ultimate aim of converting the lead along with helping the lead identify value of the platform.

Additional skills:

5. Should have strong communication skills and excellent in drafting emails and attending calls. Ability to make presentations would be a plus.

6. Preferably has some SaaS sales experience or has experience in selling IT services.

7. Should have a solution oriented and consultative approach rather than running behind pushy sales.

8. Should be a pure team player and should be willing to grow together with the company and the team as one.

9. Should be comfortable giving online demos and presentations and if required, occasionally also visit potential clients offices for demos.

10. Should be flexible with work hours and should be open to talking to international customers.

11. Highly self motivated and energetic individuals, full of positive energy.

• Identify bad code practices in PHP and write new rules to detect them.
• Improve the coverage of automatically fixable issues.
• Ensure fewer false-positives are reported by the analyzer.
• Work on the internal tools that support analysis runtimes.
• Contribute to open-source static analysis tools.

• Strong foundational knowledge in Computer Science.
• At least 3 years of professional software development experience in PHP.
• Understanding of the nuances of execution of the source code (AST, data flow graphs, etc).
• Familiarity with PHP best practices followed in the industry.
• Native experience with Linux/Unix environment.
• A focus on delivering high-quality code through strong testing practices.

We’re looking for a Senior Mobile Application Developer to work on Client & Internal Applications.  The successful candidate will be responsible designing, developing and implementing software solutions to address complex business issues.  The ideal applicant will be able to thrive in a highly collaborative workplace and actively engage in the development process hands-on. 

Company are looking for an Android developer - it will be a huge benefit if you are confident and able to build application in Objective C or Swift.

Requirements

• Experience with publishing APIs and in4tegrating with 3^rd party services
• Kotlin, Android, Java, Objective C, Swift
• Good knowledge of database (MySQL, SQLlite, Firebase)
• Able to publish Apps to Playstore & Appstore
• Experienced in building mobile applications that utilizes web services (SOAP / REST / JSON)
• An eye for design
• Extensive experience with Mobile features & libraries – Maps, Camera, Files, Wearables, GPS, QR Scanning etc.
• Experience with Tensorflow Lite
• Able to build responsive Ui that work with different devices
• Other programming languages are of benefit – HTML, CSS, PHP, C#