Customer Support Executive

Hi,

Please refer to the below Job description and revert with you updated resume –

About Client: Digital accelerator to Startups, SMEs, MSMEs, and large enterprises with a significant contribution across 22+ industries including BFSI, Healthcare, Ecommerce & Retail, Education & eLearning, Insurance, Tech Startups, Government & Semi-Government, and more. Backed with an impressive experience of 25+ years and a fast-growing family of 4000+ engineering professionals our capabilities span across IT Consulting, Strategy Planning & Execution, Business Process Re-engineering, IT Modernization, and Business Analysis Consulting, our solutions are devised meticulously to address the needs of specific industries.

We are a CMMI Level 5 organization global IT Solution provider and Outsourcing company headquartered in Mumbai and footprints with 10 delivery centres in India and 15 global offices. Our success portfolio boasts of 7500+ projects accomplished across 1500+ clients in 50+ countries with client retention rate as high as 85%

Location: Navi Mumbai, CBD Belapur

Domain: Banking (Payment Gateway Project)

NOTE: 1st and 3rd Saturdays working as per banking norms

Education: B.E. or Graduation in Computer Science or related field

job Summary:

We are seeking a talented and motivated React.js Developer to join our development team. The ideal candidate will be responsible for designing and developing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will ensure that these components and the overall application are robust and easy to maintain.

You will coordinate with the rest of the team working on different layers of the infrastructure, including back-end services and APIs. Therefore, a commitment to collaborative problem-solving, sophisticated design, and quality products is essential.

Key Responsibilities:

Develop new user-facing features using React.js.

Build reusable components and front-end libraries for future use.

Optimize components for maximum performance across a vast array of web-capable devices and browsers.

Translate designs and wireframes into high-quality code.

Write clean, scalable, and maintainable JavaScript code.

Ensure the technical feasibility of UI/UX designs.

Collaborate with back-end developers and web designers to improve usability.

Debugging, troubleshooting, and enhancing application performance.

Stay updated with emerging trends and technologies in front-end development.

Skills and Qualifications:

Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.

Thorough understanding of React.js and its core principles.

Experience with popular React.js workflows (such as Flux or Redux).

Familiarity with RESTful APIs and integrating them into front-end code.

Knowledge of modern authorization mechanisms, such as JSON Web Token (JWT).

Familiarity with modern front-end build pipelines and tools (e.g., Babel, Webpack, NPM, etc.).

Experience with code versioning tools such as Git.

Familiarity with browser developer tools and debugging.

Understanding of cross-browser compatibility issues and ways to work around them.

Familiarity with unit testing and testing frameworks (e.g., Jest, Enzyme, Cypress).

Ability to understand business requirements and translate them into technical requirements.

Preferred Qualifications:

Bachelor's degree in Computer Science, Software Engineering, or a related field.

Experience with TypeScript and GraphQL.

Experience with other JavaScript frameworks like Next.js or Gatsby.js.

Familiarity with CI/CD pipelines and containerized applications (e.g., Docker).

Good understanding of SEO principles and ensuring that application adheres to them.

Soft Skills:

Strong problem-solving skills and attention to detail.

Excellent communication and teamwork abilities.

Ability to work in a fast-paced environment and meet deadlines.

Open to learning new technologies and frameworks.

Job Description:      

Min 2 to 4 Years of experience in C# and ASP.NET, Web application development.

Knowledge about cloud programming or migration to cloud is preferred.

 Mandatory skills:

• Proficient in Web Application development using ASP.NET, C# with .Net version 4.0/ 4.5.
• Experience with SQL Server or any other equivalent Database and know how to build efficient queries.
• Strong knowledge on jQuery, AJAX, JavaScript, HTML5, CSS3 and Bootstrap.
• Experience in debugging in multiple browsers.
• Strong understanding of object-oriented programming.
• Clear understanding of SVN or an equivalent VCS.
• Familiar with IIS and deploying code to Web Server.
• Should have excellent analytical and communication skills.

 Responsibilities:

• Good hands on designing, coding, debugging, technical problem solving, and writing Unit Test cases, etc.
• Translate use cases into functional applications
• Design, build, and maintain efficient, reusable, and reliable C# code
• Ensure the best possible performance, quality, and responsiveness of applications
• Help maintain code quality
• Able to work well in a team setting

 Academic Qualifications Required:

•  B.E. / B.Tech. /MSC in Computer Science or IT.

 Qualifications

M.C.A

B Tech

This role will drive operations on focused contractual agreements while working with a team of highly motivated, technical individuals who work in a collegial, collaborative work environment. Your key role is leading and coordinating a multisite VMWare operation ensuring systems and resources remain operational. In addition, you would contribute to the analysis and formulation of strategic performance direction across all areas of responsibility.

Primary Responsibilities

• Support the full system engineering life-cycle of VMware infrastructure: requirements analysis, design, development, integration, testing and implementation
• Manage and maintain multiple vCenter, vSphere, ESXi systems to include VSAN clusters
• Ensure security patching and system hardening are maintained to meet integrity and availability requirements
• Maintain system resource optimization based on analysis of hosted systems
• Draft and review information security policies, standards, and procedures.
• Complete risk and vulnerability assessment at the network, system, and application level.
• Complete regular situational awareness reports and daily monitoring

Desired Certifications / Training:

• VMware VCP or higher
• System Admin / Data Center Admin Training 

EDUCATION & EXPERIENCE:  

• Requires BE
• 1.5 +  – 7  years of prior relevant experience

Target Closure of Hiring  

• 12th Dec 2022

• 4 L to 16 L INR 

• No

• as per Shift  on Roaster

• Mumbai

Inside Sales Executive –Singapore Region

Location: Delhi – Mohan Co-operarative, Mathura Road ( Hybrid Model) Experience:2– 4 Years

Requirements: Immediate joining required

Lagozon is a leading technology service provider with experience in providing a comprehensive portfolio of Consulting and Service Offerings in the niche technology area of Data Analytics and RPA solutions. Lagozon offers state-of-the-art solutions to Retail, Manufacturing, Logistics & Distribution, Telecom & Media, and BFSI Industries. With rich domain knowledge and technology expertise spanning multiple platforms, Lagozon offers solutions that deliver quantifiable value in the form of revenue growth and better risk management. With multiple relationships built by delivering innovative solutions, Lagozon has become a trusted advisor for its customers globally. We are looking for Inside Sales Executive for our Organisation.

Roles and Responsibilities include but are not limited to :

• 2+ years of inside-sales experience (preferably B2B), ideally with high-volume prospecting and outreach

• Experience in Singapore IT Sales.

• Comfortable working in Singapore time zone shifts.

• The Associate would be responsible for making enhanced outbound calls following a diligent process toward converting leads

• Actively seek out new sales opportunities through cold calling, networking and social media.

• Intensely following up with the prospects and closing the sales within the sales cycle

• Achieving the weekly targets in a performance-driven competitive environment

• Scheduling direct meetings (in the Singapore) for the Management with new clients through targeted outbound campaigns.

• Well-equipped in handling the complete sales cycle from Lead sourcing to Lead closure

Skills/Abilities :

• Exceptional communicator and influencer who can deliver sales pitches like a charm

• Confident and persevering risk-taker who thrives in a high-performance high-growth environment

• Good Communication skills (Fluency in English)

• Preferred existing experience working IT Companies.

·      Utilize various sourcing methods such as job boards, social media, networking, referrals, and other creative means to identify and attract potential candidates for non-IT roles.

·      Conduct initial screenings and interviews to assess candidates' skills, qualifications, and cultural fit for the organization.

·      Schedule and coordinate interviews between candidates and hiring managers, ensuring a smooth and efficient interview process.

·      Evaluate candidates' suitability for the position based on their experience, qualifications, and alignment with the company's values and culture.

·      Maintain positive relationships with candidates, keeping them informed throughout the hiring process and providing timely feedback.

·      Utilize applicant tracking systems (ATS) or other tools to manage candidate data and maintain accurate records of the recruitment process.

·      Extend job offers to successful candidates and facilitate the onboarding process for new hires.

·      Stay updated on industry trends, job market conditions, and recruitment best practices to enhance sourcing strategies and candidate selection.

·      Collaborate with hiring managers and HR teams to understand the requirements and specifications of non-IT positions and develop effective recruitment strategies.

·      Ensure all hiring practices comply with relevant employment laws and regulations.

• Write copy for a variety of media including social, print, video, and online
• Edit and proof work to ensure high editorial standards are met across all content outputs
• Collaborate with creative, product, marketing, and legal to assess project needs and help with messaging
• Drive brand consistency across all company communications
• Develop and implement brand guidelines
• Stay current on trends and competitors within the editorial sphere
• See projects through the whole creative lifestyle, from inception to deployment
• Strong creative thinking skills and ability to think conceptually
• Comfortable working independently with little direction under tight deadlines
• Excellent writing, editing, and proofreading skills with a diligent eye for detail, language, flow, and grammar
• Proven ability to demonstrate brand voice
• Strong attention to detail
• Excellent portfolio of work

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople 

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills