Customer Support Executive

Job Title: OFSAA Consultant

Please find the detailed Job Description below:

Role: OFSAA Consultant

Location: Chennai (Anna salai)

Job Mode: WFO

Company: Equitas Small Finance Bank

Detailed JD *(Roles and Responsibilities):

As discussed, please find the JD for OFSAA Consultant

Job Summary:

We are seeking an experienced OFSAA Consultant with strong expertise in Oracle Financial Services Analytical Applications (OFSAA) and Financial Crime & Compliance Management (FCCM) modules, including AML, KYC, ECM, and Customer Screening (CS). The ideal candidate will have hands-on experience in end-to-end implementation, configuration, customization, and technical support of FCCM solutions, along with strong SQL development skills. A solid understanding of banking and financial domain processes is essential.

Key Responsibilities

OFSAA & FCCM Implementation

• Perform end-to-end installation, configuration, and deployment of FCCM modules such as AML, ECM, KYC, Customer Screening (CS).
• Customize and configure OFSAA components, data models, scenarios, alert workflows, and thresholds.
• Integrate OFSAA/FCCM systems with upstream and downstream banking applications.

Technical Development & Support

• Develop complex SQL queries, stored procedures, and performance-optimized scripts for data extraction, transformation, and loading (ETL).
• Troubleshoot technical issues across OFSAA, FCCM, and AML platforms.
• Work on scenario tuning, data mapping, model validation, and rule configurations.
• Support UAT, SIT, and production migration activities.

Domain & Functional Expertise

• Collaborate with compliance, risk, and business teams to understand AML/KYC regulatory requirements.
• Analyze banking data flows and transactional patterns relevant to AML monitoring.
• Assist in parameterization of AML scenarios and thresholds based on regulatory needs.

Documentation & Stakeholder Interaction

• Prepare technical documents, installation guides, configuration reports, and support materials.
• Work closely with business users, architects, and cross-functional teams for successful project delivery.

Required Skills & Qualifications

• 3–10+ years of experience as an OFSAA / FCCM Technical Consultant (or as specified by employer).
• Strong hands-on experience in OFSAA, FCCM, AML, KYC, ECM, CS modules.
• Expertise in SQL Development and relational databases (Oracle preferred).
• Practical experience in installation, configuration, patching, and environment setup for OFSAA/FCCM.
• Knowledge of banking processes, AML regulations, customer due diligence (CDD), and compliance workflows.
• Strong analytical, problem-solving, and communication skills.

REQUIRE TRAVEL EXECUTIVE

SKILLS- RESERVATION, TICKETING, PACKAGES

GENDER- MALE

EDUCATION- GRADUATE

EXPERIENCE- 3 YEARS

LOCATION- PITAMPURA, DELHI/Mumbai

SALARY –UPTO 40K

About us: AuditorsDesk is designed to make Audit firm’s audit work paperless. Without the need to download any software you can take your audit firm online. Your firm can easily maintain documents online. Deliver high-quality audits under ICAI guidelines. Your teams and clients can collaborate and be more efficient in managing audit work papers. More than just a tool for auditors, it tracks engagement progress from planning to conclusion. It enables the entire team to operate at its best efficiency.

Job Overview: We are seeking a highly skilled Sr. Manager who can lead our Developer Team with a minimum of 12-15 years of professional experience. The ideal candidate should also demonstrate expertise in working as L2 level SDM. This is an exciting opportunity to join our dynamic IT team.

Note: Kindly share your updated resume with below required details:

Total Experience:

Ready to relocate (Yes/No):

Current annual CTC:

Expected annual CTC:

Current Location:

Notice Period:

Reason for leaving:

Responsibilities:

§ Leads a team in developing high-quality software for major technology firms.

§ Ensures team success, growth, and productivity, providing training and mentorship.

§ Participates in meetings, contributing to development strategies and product roadmap.

§ Reacts quickly to emerging technologies, producing significant feature enhancements.

§ Sets clear expectations for direct reports, meets regularly for one-on-one discussions.

§ Develops plans for team members' long-term growth with some assistance from division lead.

§ Serves as a role model for good coding practices and functions effectively as a Level 2 Software Development Engineer (L2 SDE).

§ Sets high expectations for the team, effectively communicates expectations, and provides feedback.

§ Identifies tasks and responsibilities for direct reports to foster their growth.

§ Drives large projects to completion and is viewed as a technical leader in a large domain.

§ Coordinates with others to deliver products requiring multiple components.

Requirements:

§ Provide constructive feedback to team members and demonstrate conflict resolution skills within and across teams.

§ Communicate effectively with users, technical teams, and management to gather requirements, identify tasks, estimate timelines, and meet production deadlines.

§ Apply professional software engineering best practices throughout the software development life cycle.

§ Offer technical guidance on architecture, code review, and best practices.

§ Possess 12-15 years of software development experience and minimum 10-12 years of team leadership experience.

§ Exhibit knowledge in computer science fundamentals, including object-oriented design, data structures, and algorithms.

§ Fluent in Java or a similar object-oriented language.

§ Implement and consume large-scale web services with strong problem-solving skills.

§ Desired experience and skills include excellent written and verbal communication, contribution to software design documentation, and ability to present complex technical designs concisely.

§ Work with relational and NoSQL databases and build highly scalable distributed software systems.

§ Backend skills: Spring boot, NodeJS, Python, Cloud computing environment, Vue.JS, Python, PHP-Go, Django, Docker, GO etc.

§ Required frontend skills: Flutter, Angular, JS, ReactJS.

§ Cloud platform skills: AWS (CloudFront, Elastic Beanstalk, ACM, S3, EC2, Lambda), GCP (VM Instance, Cloud Run, App Engine), Firebase (Cloud Messaging, Hosting, Dynamic Links).

§ DNS management on various providers like GoDaddy, BigRock, and Google Domain.

§ Deployment of web services on different cloud platforms, including expertise in WordPress deployment and management.

§ Proficient in Apache Solr, Apache Tomcat, Apache Httpd, NginX.

§ Experience taking a project from scoping requirements through actual launch.

Job Type: On site

Job Location: Will be disclosed.

Employment Type: Permanent

Compensation: Best fit as per industry standard

How to Apply: Interested candidates who meet the above requirements and are ready to contribute to a dynamic team are encouraged to submit their resume at rahulATauditorsdeskDOTin  

Please indicate "Application for SDM" in the subject line.

*Note: Immediate joiners will be given preference. Only shortlisted candidates will be contacted for interviews.

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Designation : Associate/Admission Counselor

Languages : Good Communication in English & Hindi

Qualification : Graduate & above

Experience : 1 to 4 Years Exp in Sales

Salary : 3.2 LPA to 6 LPA

Shifts timing : 9.30am to 7pm (General Shift)

Process : Inside Sales

Week off : Sunday Fixed week-off

Transportation : No Transport

Age : 20 to 28 Years

Key Responsibility:

Specific responsibilities include

Responsible for the course promotion and sales

Meet the targets set by the team leader

Effective utilization of leads and Maintain a positive and healthy conversion rate

Create a positive brand image and awareness among prospective students

Have a good understanding of the product information and ensure proper handling of all queries of the students by effective Counseling

Make the sales pitch according the customers behavior and requirements

Specific Functional Skills Required:

Strong analytical skills and ability to handle complex sales situations.

Presentation and Probing skills 

Negotiation skills 

Relationship building skills 

Business & Entrepreneurial Acumen

Counseling and selling skills

Specific areas of expertise required are:

Must be a Graduate

Should have 1-6 years of corporate / B2C Inside sales /Outbound sales experience with hands on experience of sales cycle.

Excellent communication, counseling and selling skills

Basic knowledge of methods involved in presenting, promoting and selling Online services

Should be able to communicate in 2-3 languages, 

Communication in Tamil, Malayalam, Kannada languages will be added advantage.

Working knowledge in MS-Office 

Must have strong interpersonal skills, networking skills .

Should be a Team player who can integrate with the sales team

•                    Ability to complete all phases of software development life cycle including analysis, design, functionality, testing and support

•                    Proven experience with Microsoft .NET technologies including, .Net Core, ASP.NET, ADO.NET

•                    Proficiency in Web API Creation and RESTful services with CRUD Operations(.Net Framework/.Net Core).

•                    Strong in Jquery/javascrpit/CSS/Bootstrap

•                    Familiarity with architecture styles/APIs (REST, RPC)

•                    Knowledge of Design/architectural patterns (e.g. MVC)

•                    Understanding of Agile methodologies

•                    Working knowledge of Entity Framework

•                    Hands on experience of JSON, XML, Web API 2, Entity Framework

•                    Hands on experience of PostgreSQL/SQL Server or similar databases

•                    Working knowledge of Angular JS/ React using .net platform is a plus

•                    Need to be willing to work in a start-up environment

•                    ​Ability to work independently and pickup new skills on the go

•                    Have a good sense of ownership and attitude to solve by extending help to other teams

As a Graphic Designer, you will be responsible for creating well designed videos (courses) and images to be posted on company’s Ayurveda education business. which will also entail creating various engaging posts for social media channels like Instagram, FB, Pinterest etc.

• Editing full-length courses, ads, compile animation, content, music etc.
• Responsible for the complete packaging of videos (ads, infomercials, demos etc.)
• Catering to the international market (primarily English speaking) with a good understanding of the language
• Working long and hard within a highly disciplined eco-system
• Building a distinctive brand that stands-out amidst a crowd of beauty and wellness products across the globe

Desired Candidate Profile

• Handling outbound calls and thus selling the company’s products and services to potential new customers as well as existing customers
• Handling inbound calls and answering various inquiries from customers
• Managing and answering complaints raised from customers on a timely-manner
• Educating the existing customers as well as new customers about new products/services and also updating on improvements/changes done, if any, with regards to current products/services
• Developing in-detail and deep knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
• Ensuring that the targets are met or exceeded, as set by the management
• Converting the calls into sales closure and thus meeting the targets
• Processing all customer purchases
• Taking feedback from the customers regularly and accordingly acting on the same and improving the sales
• Developing and maintaining good professional relationships with customers to encourage repeat business
• Updating and maintaining relevant data and reporting the same to the business in regular intervals

Desired Candidate Profile

• Graduation is a must
• Relevant experience of a minimum 1 year in FMCG telecalling sales
• Previous experience of working in a target-oriented environment
• Knowledge of telephone etiquettes
• Good Hindi, English communication skills
• Positive focus with a go-getter attitude    

• 💰  Early-stage, ed-tech, funded, growing, growing fast.
• 🎯  Mission Driven: Make Indonesia competitive on a global scale.
• 🥅  Build the best educational content and technology to advance STEM education 
• 🥇  Students-First approach

• ❤️  Love what we do
• 🎮  Committed to making learning fun, accessible, and safe 
• 🤝  Teams are better. We value ownership, responsibility, transparency
• 🌏  Global, diverse backgrounds. Been there, done that.

• CoLearn has grown so much, and you’ve been an important part of the growth. You solved hard problems that many didn’t know existed.
• You’ve led the data science function and laid out the roadmap, implemented best practices, and grown the team. You’ve executed mission-critical projects. Congratulations!
• You’re exploring what Data Science can do for the students, parents, teachers, educators.
• You’ve been speaking at Data Science conferences about the image recognition system we built from scratch. You casually threw in the semantic search engine on slide 77.
• The engineering and product teams are your friends. The teams take cross-functional collaboration, testing, and modeling for granted. It’s their second nature.
• You have an encyclopedic knowledge of CoLearn’s data structures and metrics, and you’ve often provided key ideas for the product.

• Highly-skilled and experienced Data Scientist and leader
• You are interested in creating next-gen data-powered education tech products. 
• You’ve worked in a Data Science role before where you took a data product to market
• You are comfortable working with unknowns, evaluating the data, and applying scientific techniques to business problems and products
• You’ve built platforms and systems from scratch
• You have a track record of developing and deploying data-science models to production

• End-to-end AI/ML systems in the cloud, including data processing, feature engineering, and tuning of ML models in training and production (MLOps) — with both structured and unstructured data.
• Deep Learning and Computer Vision models, ideally in a production environment
• Hands-on Python/SQL, scikit-learn, Keras, PyTorch, Tensorflow, MXnet, etc. 
• Experience in Scala/Java/Go/C/C++ is a plus plus
• Airflow/Luigi/Oozie and the likes
• Familiarity with cloud deployment strategies (AWS/GCP) to deploy at scale

• B.S./B.E./M.S./PhD in a quantitative field such as Computer Science, Engineering, Math, Statistics or equivalent years of experience
• 10+ years of experience in data science, algorithmic engineering, and machine learning. Preferably solved problems from scratch to scale
• Experience in hiring, managing highly-performant teams, and mentoring data science, data engineering, and analytics teams 
• Experience developing a data science strategy, building the roadmap, and leading the execution
• Track record of recruiting talent in analytics and data science

• You’ve won algorithm and machine learning competitions such as ACM and Kaggle
• You have research publications and citations in top tier journals 
• You have a portfolio of side projects and can show it to us