Customer Support Executive

Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".

Only applications received via email will be reviewed. Applications through other channels will not be considered.

Job Description

The client’s department DPS, Digital People Solutions, offers a sophisticated portfolio of IT applications, providing a strong foundation for professional and efficient People & Organization (P&O) and Business Management, both globally and locally, for a well-known German company listed on the DAX-40 index, which includes the 40 largest and most liquid companies on the Frankfurt Stock Exchange

We are seeking talented DevOps-Engineers with focus on Elastic Stack (ELK) to join our dynamic DPS team. In this role, you will be responsible for refining and advising on the further development of an existing monitoring solution based on the Elastic Stack (ELK). You will independently handle tasks related to architecture, setup, technical migration, and documentation.

The current application landscape features multiple Java web services running on JEE application servers, primarily hosted on AWS, and integrated with various systems such as SAP, other services, and external partners. DPS is committed to delivering the best digital work experience for the customers employees and customers alike.

Responsibilities:

Install, set up, and automate rollouts using Ansible/CloudFormation for all stages (Dev, QA, Prod) in the AWS Cloud for components such as Elastic Search, Kibana, Metric beats, APM server, APM agents, and interface configuration.

Create and develop regular "Default Dashboards" for visualizing metrics from various sources like Apache Webserver, application servers and databases.

Improve and fix bugs in installation and automation routines.

Monitor CPU usage, security findings, and AWS alerts.

Develop and extend "Default Alerting" for issues like OOM errors, datasource issues, and LDAP errors.

Monitor storage space and create concepts for expanding the Elastic landscape in AWS Cloud and Elastic Cloud Enterprise (ECE).

Implement machine learning, uptime monitoring including SLA, JIRA integration, security analysis, anomaly detection, and other useful ELK Stack features.

Integrate data from AWS CloudWatch.

Document all relevant information and train involved personnel in the used technologies.

Requirements:

Experience with Elastic Stack (ELK) components and related technologies.

Proficiency in automation tools like Ansible and CloudFormation.

Strong knowledge of AWS Cloud services.

Experience in creating and managing dashboards and alerts.

Familiarity with IAM roles and rights management.

Ability to document processes and train team members.

Excellent problem-solving skills and attention to detail.

Skills & Requirements

Elastic Stack (ELK), Elasticsearch, Kibana, Logstash, Beats, APM, Ansible, CloudFormation, AWS Cloud, AWS CloudWatch, IAM roles, AWS security, Automation, Monitoring, Dashboard creation, Alerting, Anomaly detection, Machine learning integration, Uptime monitoring, JIRA integration, Apache Webserver, JEE application servers, SAP integration, Database monitoring, Troubleshooting, Performance optimization, Documentation, Training, Problem-solving, Security analysis.

PHP Developer | App Ringer 

We are looking for a skilled and experienced PHP Laravel Developer to join our team.

Developer to join our back-end development team. In this role, you will be responsible for developing and implementing backend components using PHP concepts and Laravel. You will also be responsible for profiling and improving backend performance and documenting our backend codebase.

 Responsibilities:

• Meeting with the development team to discuss backend applications. 
• Developing and implementing highly responsive user interface components using react concepts.
• Writing backend code using PHP workflows.
• Wordpress knowledge is a plus.
• Developing and implementing backend architecture to build scalable systems and applications.
• Monitoring and improving back-end performance.
• Documenting backend changes and developing updates.

Requirements:

• You have at-least 3 years of experience crafting robust, high-scale, distributed systems in         production environments. 
• You are passionate about leading initiatives and collaborating across Data Science, Design, Engineering and Product teams. 
• You are a strong coder with an eye for using the right algorithms and data structures for the problem at hand. 
• Ability to troubleshoot issues in a large distributed infrastructure. 
• You are proficient with RESTful API design and implementation using PHP. 
• Proficiency in relational (MySQL, Cloud Spanner etc.) and non-relational (Google Cloud Firestore etc.) databases.
• Excellent troubleshooting skills.
• Good project management skills.

Minimum Qualifications:

1. Bachelor's degree in Commerce (B.Com) or equivalent.

Preferred Skillsets:

1. Proficiency in advanced Excel functions, such as pivot tables, VLOOKUP, and macros.

2. Hands-on experience with Excel.

3. Strong interpersonal skills to effectively collaborate with Customers and team members.

4. Logical reasoning and problem-solving capability to identify and resolve discrepancies.

5. Attention to detail and accuracy in data analysis.

6. Ability to work both independently and collaboratively within a team.

7. Excellent verbal and written communication skills.

8. Time management and organizational skills.

9. Basic knowledge of accounting principles.

Responsibilities:

1. Perform regular reconciliation of customer accounts to verify the accuracy of financial transactions.

2. Analyze financial data identify discrepancies or anomalies, and investigate the root causes.

3. Prepare and maintain detailed reports and documentation of reconciliation activities.

4. Monitor and report on key performance indicators related to account reconciliation.

Company Name- uFaber Edutech Pvt Ltd.

Shift Timing/ Day- 10:30AM-7:30PM/11AM-8PM

Location-Pune,Kolkata,Mumbai,Noida

Website: www.ufaber.com

Who are we-

uFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications. 

Role and Responsibilities-

• Dialing 50-80+ calls and counseling students who have enquired about the product/ services.
• Scheduling free demo lectures for the students.
• Doing post demo calls and closing sales.
• Maintaining a pipeline of all sales administration using CRM software.
• Work on targets and under pressure as this is a hardcore sales profile.
• Flexible to work on additional days and hours.

What we offer you-

Fixed Pay-3LPA

Performance based incentives-2 to 3LPA

Total Pay-5 to 6LPA

Conduct thorough research on mental health topics, including but not limited to depression, anxiety, stress management, self-care, mindfulness, therapy techniques, and other related subjects. Develop compelling and well-researched content based on the latest industry trends and scientific findings.

Readmore our website : <a href="https://hwscenter.com/">https://hwscenter.com/<;/a>

Application Security Engineer

About us:

Foxit is remaking the way the world interacts with documents through advanced PDF and digital signature technology. We are a leading global software provider of fast, affordable, and secure PDF and digital signature solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF and digital signature technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia.

For more information, please visit https://www.foxit.com/

You would be working for the product Foxit eSign, India office which is registered with the name of eSign Genie Software Private Limited.

Job Brief

• Review Software applications for potential security vulnerabilities by conducting application security reviews i.e., Requirements review, Design review, Code Review.
• Clear Understanding and Hands on experience on OWASP Top 10 Vulnerability standards like XSS, SQL injection, session hijacking, and authorization bypass vulnerabilities.
• In-depth research on Web security, familiar with the origin of various Web security problems and solution, having a tracking of Security threats of network.
• Expertise in testing web application vulnerabilities and Network related vulnerabilities.
• Practical understanding and use of commercial application security tools
• Knowledge of the Vulnerability Fixations.
• Hands on development using Java / J2EE
• Solid understanding and experience with establishing application security policies across an organization.
• Good Documentation, reporting, Strong communication, and collaboration skills with various levels of executives from top management to technical team members across the organization.
• Strong self-starter who can operate independently.

What we offer you

• The chance to contribute to the creation of a sophisticated and appealing product, built from scratch with a fresh, global team!
• A fast, flexible, and rewarding incubator-like environment but with the solidity and seriousness of large and stable company in the background
• Be part of the exquisite team that will shell out the next big Foxit product all eyes on us!
• A Pluralsight subscription
• Competitive remuneration package

• Selling the company's diabetes management plans through outbound calls to a set of pre generated leads
• Managing relationship with onboarded customers and taking feedback and resolving customer queries
• Receiving in-bound calls from the customer and helping them to understand Oxyjon’s plans and offerings
• Being the second point of contact for partner doctors and hospitals and visiting them when required, to resolve their queries
• Understanding customers’ requirements from the product standpoint and developing an in depth understanding of the healthcare eco-system

Desired Candidate Profile

• A decent understanding of the sales and customer acquisition processes
• Good social skills with ability to understand customer needs and develop relationships with people
• Past experience in successfully closing sales deals remotely is a must
• Must be open to move around in NCR and meet doctors
• Past experience of 3-5 years in similar roles either with healthcare start-ups or in a similar role in related or other industries
• Fluency in English and Hindi is a must
• Must at least be a graduate in any stream from a reputed university
• Person must be proficient in using internet and tools such as Microsoft word and Microsoft Excel    

Cogoport Story

Do you prefer to get speeding tickets or parking tickets?

Because at Cogoport we are speeding ahead to do something remarkable for the world. We are trying to solve the Trade Knowledge and Execution Gap, which is currently widening and preventing trade to the tune of $3.4 trillion annually. This Gap has enormous economic as well as human impact and disproportionately hits small and medium businesses globally.

The team at Cogoport is working on developing a new category, the Global Trade Platform, that helps companies discover and connect with appropriate trade partners, optimize shipping and logistics options and costs, and improve cash management and cash flow.

Cogoport is currently in hypergrowth mode. We are proud to have been named an Asia-Pacific High-Growth Company by the Financial Times and an Indian Growth Champion by the Economic Times. We are aiming to reach an annualized revenue of $1 billion (7700 Crores INR)  by this summer and are hiring over 500 additional employees. We are currently hiring in Mumbai, Gurgaon, Chennai and Bangalore.

Cogoport Culture: We have two core values at Cogoport—Intrapreneurship and Customer-centricity. If you share these values and are a hard worker who is willing to take risks (and occasionally get a speeding ticket), you can make a huge impact and propel your career in an endless number of directions with Cogoport.

Cogoport Leadership

https://www.linkedin.com/in/purnendushekhar/">https://www.linkedin.com/in/purnendushekhar/
https://www.linkedin.com/in/amitabhshankar/">https://www.linkedin.com/in/amitabhshankar/

Life at Cogoport: It’s rare to be able to join a company that can give you the resources, support and technology you need to break new ground and see your ideas come to life. You’ll be surrounded by some of the smartest engineers and commercial specialists in India and the Asia Pacific Region.

With huge growth and the right entrepreneurial mindset, comes huge opportunities! So, wherever you join us, you’ll be able to dream, deliver better and brighter solutions, and speed ahead with the possibility to propel your career forward in endless directions as our company continues to grow and expand.

For more insights about the company:  https://cogoport.com/about">https://cogoport.com/about

Why Cogoport?

International Trade can be complicated at times and every day brings new challenges and opportunities to learn.  When we simplify international trade, it empowers and affects every human being on the face of this earth. Seven billion people - one common problem.

As a part of the Talent team at Cogoport, you will get an opportunity to be a part of an industry-wide revolution in the world of shipping and logistics by collaborating with other brilliant minds to resolve real world on-ground challenges. You will have a direct impact on the revenue and profitability growth for the organization.

Areas of Impact for you

• Hands-on management with deep-dive into the details of software design, implementation and debugging.
• Guide your teams in developing roadmaps and systems to drive product growth, then identify, plan, and execute projects to support that growth.
• Manage multiple projects across a wide breadth of technologies, coordinate dependencies, and interactions with the internal teams and external partners.
• Collaborate with stakeholders from across functions to keep the development team in sync with all functions and overall business objectives.
• Develop large multi-tenant applications in Rails.
• Understand Rails best practices and religiously introduce those to the codebase.
• Set up, create and manage strong best practices/architecture to ensure reliable, secure, bug-free, and performant software is released on-time.

Desirable Skills and Experience

• Loves coding.
• 2-4 years of experience building scalable & complex products from scratch.
• Demonstrated ability to build complex scalable technology products.
• Should have prior experience of working with ROR, React, PostgreSQL and cloud infra.
• Understanding scaling strategies for high-traffic Rails applications.
• Understanding O-Auth2 or JWT (Json Web Token) authentication mechanisms.
• Experience in using ActiveRecordSerialize, RSpec and active interaction.
• Knowledge about Asynchronous Networking in Ruby; Refactoring ActiveRecord Models; Background Job processing using Redis and Sidekiq; Writing automated Deployment Scripts using Capistrano, Ansible etc.
• Expertise in Data Science and Machine Learning is a pl
• Expertise in Jenkins, Kubernetes, dockers and cloud technology is a plus.

Cogoport is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and respected at work.  

What you’ll do:

• Translation of text from English to Odia
• Contribute to Word pool of Odia language database.
• Content creation.
• Research work on Odia language contents, web pages, applications.
• Testing and enhancement of proprietary language technologies
• Development of internal tools
• Maintaining records of work received and work performed etc.

Who you are:

• Graduation/Post graduation in language, Journalism or Mass Communication
• Diploma in Translation will be an added advantage
• Excellent command over English and Odia language
• Working knowledge of text entry in Odia language
• Working experience on Unicode text.
• Good knowledge of computer usage including MS Word and Excel 
• Experience in translation/copy-writing or creative writing