Cutshort logo
Onestore India logo
Customer Support Executive
Customer Support Executive
Onestore India's logo

Customer Support Executive

Oshin Kakkar's profile picture
Posted by Oshin Kakkar
0 - 3 yrs
₹1L - ₹3L / yr
Delhi, Gurugram, Noida
Skills
Communication Skills
Customer Success
Customer Relationship Management (CRM)
Client Servicing
Dear Candidate, Greetings from Onestore India!!!!! We have an urgent requirement with our company for the profile of Customer Support Executive. Location: Jangpura Extn., New Delhi Experience: 0-2 years of experience Timings: 8 pm to 8 am Company Profile: We offer surveillance software and related services. We have been providing government agencies and corporates over the globe with our proven expertise & technical skills. We have partnered with leading IT solutions providers including IBM® and Oracle® enabling us to provide first-class investigation infrastructure for our clients. In years, we have developed a broad array of digital forensic services & turnkey solutions which assures effective and simplified fulfilment of investigation needs of our clients. You may read more about our company profile on our corporate and product websites i.e; https://onespy.com Responsibilities: • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Build sustainable relationships and trust with customer accounts through open and interactive communication. • Provide accurate, valid and complete information by using the right methods/tools. • Efficient dealing of complaints to completion and enabling satisfaction of customer. • Keep records of customer interactions, process customer accounts and file documents. • Attempt to persuade customer to reconsider cancellation. • Work with customer service manager to ensure proper customer service is being delivered. • Requirements: • Proven customer support experience or experience as a client service representative. • Strong phone contact handling skills and active listening. • Familiarity with CRM systems and practices. • Customer orientation and ability to adapt/respond to different types of characters. • Excellent communication and presentation skills. • Ability to multi-task, prioritize, and manage time effectively. • Should be flexible with Shifts.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Onestore India

Founded :
2012
Type :
Services
Size :
20-100
Stage :
Profitable

About

Founded in the year 2012, ONESTORE INDIA PVT LTD brings together a group of highly motivated individuals that focus on delivering the best cyber surveillance and cell phone monitoring service to employers and parents all across the globe. ONESTORE INDIA PVT LTD has been leading the phone monitoring & tracking industry for more than a decade now, and is perpetually making products and services to meet customer demands with exceptional monitoring solutions. Our "ONEMONITAR Android monitoring application" is rated among the best and is much admired by numerous users across the globe.
Read more

Connect with the team

Profile picture
Oshin Kakkar

Company social profiles

bloglinkedin

Similar jobs

NeoGenCode Technologies Pvt Ltd
Mumbai
5 - 10 yrs
₹10L - ₹24L / yr
DevOps
skill iconKubernetes
helm
GitOps
skill iconAmazon Web Services (AWS)
+2 more

Job Title : DevOps Engineer – Fintech (Product-Based)

Experience : 5+ Years

Location : Mumbai

Job Type : Full-Time | Product Company


Role Summary :

We are hiring a DevOps Engineer with strong product-based experience to manage infrastructure for a Fintech platform built on stateful microservices.

The role involves working across hybrid cloud + on-prem, with deep expertise in Kubernetes, Helm, GitOps, IaC, and Cloud Networking.


Mandatory Skills :

Product-based experience, deep Kubernetes (managed & self-managed), custom Helm Chart development, ArgoCD/FluxCD (GitOps), strong AWS/Azure cloud networking & security, IaC module development (Terraform/Pulumi/CloudFormation), experience with stateful microservices (DBs/queues/caches), multi-tenant deployments, HA/load balancing/SSL/TLS/cert management.


Key Responsibilities :

  • Deploy and manage stateful microservices in production.
  • Handle both managed & self-managed Kubernetes clusters.
  • Develop and maintain custom Helm Charts.
  • Implement GitOps pipelines using ArgoCD/FluxCD.
  • Architect and operate secure infra on AWS/Azure (VPC, IAM, networking).
  • Build reusable IaC modules using Terraform/CloudFormation/Pulumi.
  • Design multi-tenant cluster deployments.
  • Manage HA, load balancers, certificates, DNS, and networking.

Mandatory Skills :

  • Product-based company experience.
  • Strong Kubernetes (EKS/AKS/GKE + self-managed).
  • Custom Helm Chart development.
  • GitOps tools : ArgoCD/FluxCD.
  • AWS/Azure cloud networking & security.
  • IaC module development (Terraform/Pulumi/CloudFormation).
  • Experience with stateful components (DBs, queues, caches).
  • Understanding of multi-tenant deployments, HA, SSL/TLS, ingress, LB.
Read more
Wissen Technology
at Wissen Technology
4 recruiters
Annie Varghese
Posted by Annie Varghese
Pune, Bengaluru (Bangalore), Mumbai
5 - 10 yrs
Best in industry
OIC
SOAP
RESTful APIs
Gen2
Gen3

Job Description:


The Application Developer primary objective are responsible for designing, creating, and maintaining Integration Solution using OIC to streamline the business process and enhance efficiency.

 Main Role (Overall Accountability):

·        Design, Develop, and Implement Integration solutions using Oracle Integration cloud (OIC) to connect various applications, Systems, and Services

·        Customize and configure OIC adapters, connectors, and Components to meet specific integration requirements.

·        Develop RESTful and SOAP Webservices for data exchange and communication between different systems.

·        Good Knowledge in Cloud technologies (Lamda function in AWS etc for integration with AWS)

·        Collaborate with Business analysists and stakeholders to gather requirements and define integration workflows and data flows.

·        Perform troubleshooting, debugging and performance tuning of integration solutions to ensure optimal performance and reliability.

·        Develop and maintain documentation for integration processes, interfaces and configurations.

·        Perform Code reviews .

·        Ensure adherence to coding standards , development methodologies and security protocols throughout the software development lifecycle.

Personnel Specification

Education: Bachelor’s degree in computer science, Information Technology or related field

 

Experience:

• 5 or more years of experience in IT industry.

• Experience in Cloud based integration Platform.

 

Skills and Abilities:

·        Proven experience in designing, developing, and implementing integration solutions using OIC

·        Strong understanding of RESTful and SOAP web services, JSON, and other data formats.

·        Experience in cloud based integration platforms, writing Lamda function and creating integrations with various channels.

·        Strong Knowledge in OIC API Integration.

·        strong understanding on SOAP based services and Rest bases services.

·        Strong development skills in JAVA

·        Strong knowledge on Authentication methodologies to be followed during the integration platforms.

·        Strong Knowledge in OIC GEN2 and GEN3


Note: One technical round has to be taken F2F from either of the Wissen office.

Read more
Verticalfox
at Verticalfox
1 recruiter
Savitri Wanjale
Posted by Savitri Wanjale
Pune
0 - 1 yrs
₹3L - ₹4L / yr
MBA
Finance

Job description

About Us-

At Vertical Fox, we’re building a modern SaaS platform that simplifies how companies manage employee benefits. As a product company, we obsess over getting the details right — especially when it comes to configuring complex insurance plans. Our clients count on us to make the confusing world of benefits… less confusing.


Key Responsibilities:

  • Interpret and configure benefit plans, rate structures, and contribution strategies within our platform
  • Analyze documents like SBCs, rate sheets, and benefit summaries with attention to financial implications
  • Collaborate with software developers to test plan functionality and flag any issues or mismatches
  • Help simulate edge cases and validate end-to-end user scenarios from a benefits perspective
  • Assist Customer Success Managers in onboarding and maintaining client plan configurations
  • Provide feedback to the product team based on actual client use cases and plan behaviours.


You’ll Excel If You:

  • Are an MBA (Finance) graduate or have similar experience in financial analysis, insurance, or benefits
  • Are detail-oriented and can spot a typo in a 20-page document without breaking a sweat
  • Can think logically through how a benefits rule should behave in software
  • Enjoy working in a team that includes both client-facing folks and developers
  • Like the idea of combining structured work with some hands-on product exposure
  • Want to build domain expertise in US insurance/benefits, finance-tech, or HR SaaS


Bonus Points If You:

  • Have worked with US-based insurance or benefit plans
  • Know your way around testing workflows or tools like Cypress or Postman
  • Can handle a spreadsheet like a pro-Excel or Google Sheets or financial modelling tools
  • Have experience in QA, even if basic, or have a curious mindset about how things break



Read more
Math creations PVT LTD
Priyanshu singh
Posted by Priyanshu singh
Bengaluru (Bangalore)
0 - 1 yrs
₹3000 - ₹5000 / mo
MS-Excel
Communication Skills

We are seeking a Operations Intern to assist in streamlining business processes and improving efficiency. This internship provides practical experience in supply chain management, logistics, and business operations.  


Key Responsibilities: 

- Assist in daily operational tasks and workflow management.  

- Monitor and optimize supply chain and logistics processes.  

- Coordinate between different departments to ensure smooth operations.  

- Help in documentation, reporting, and process improvement initiatives.  

- Analyze data to enhance operational efficiency.  


Skills Required: 

- Strong problem-solving and analytical skills.  

- Ability to manage multiple tasks efficiently.  

- Basic knowledge of operations and supply chain processes.  

- Proficiency in MS Office and data analysis tools is a plus.  


Benefits:  

- Hands-on experience in business operations.  

- Exposure to supply chain and workflow management.  

- Internship certificate upon completion.

Read more
Product based startup- Women health & fitness product.
Product based startup- Women health & fitness product.
Agency job
via Qrata by Rayal Rajan
Bengaluru (Bangalore)
3 - 8 yrs
₹12L - ₹30L / yr
skill iconReact.js

Software Engineer (Web/UI Engineer)

Please apply only if you satisfy work experience requirements Our Vision , we are building a first-of-its-kind, lifestyle health product for Women in India. We believe that the future of health and fitness is digital, and women will drive the digital fitness revolution in India. Existing digital health and fitness products are highly transactional and we see a huge opportunity to build a truly aspirational product that will inspire and empower millions of women to lead healthier lives. If you are passionate about building a product that blends together, technology, content, and community, we would love to talk to you. looking for results-oriented Engineers. An ideal candidate for us would be a passionate builder of great products/frameworks and someone who would thrive in a fast-paced environment and enjoy the challenge of complex business contexts that are typically being defined in real-time. In this role, you will be responsible for building world-class technology products and platforms that are at the forefront of the technology revolution in the Indian healthcare ecosystem. You are someone who insists on the highest standards for quality, maintainability, and performance. You will be working in a fast-paced and agile work environment delivering quality solutions that have an immediate business impact. Responsibilities ● Own the end-to-end development and launch of features on the web ● Participate in scoping, planning discussions with the designers, PMs, and Leads ● Conceptualize and develop prototypes quickly ● Develop and own launch plans ● Identify opportunities and implement solutions to improve the performance and the architecture of our web stack ● We will depend on this person to set-up/improve the fundamental architecture of our web apps and so it is highly desirable to have someone who has worked extensively on React codebases. Required Skills ● Solid understanding of HTML and CSS ● Strong proficiency in JavaScript ● Responsive Web pages ● React preferably with Typescript ● Has worked with the react ecosystem for eg, redux, react-query, react-router etc. ● At least 2 years of experience working in a consumer tech set-up (ecommerce, D2C) ● Work with Rest APIs Good-to-have Skills ● Next.js ● Knowledge of deployment and hosting react apps

Read more
Qiro Finance
at Qiro Finance
2 candid answers
2 recruiters
Qiro Finance
Posted by Qiro Finance
Remote only
1 - 3 yrs
₹10L - ₹20L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress
Software Development
+10 more

At Qiro, we are a dynamic team united by a mission to foster a fair, transparent, and decentralized global lending market. Our focus lies in developing an institutional private credit protocol that seamlessly connects on-chain lenders with off-chain borrowers.


What we’re looking for:

Currently, we are seeking a Senior Backend Engineer to take charge of designing, developing, and maintaining our backend systems. As a pivotal team member, you will play a key role in ensuring the resilience, scalability, and security of our systems. You’ll collaborate closely with cross-functional teams, including smart contract developers, frontend developers, product managers, and designers, to deliver high-quality software solutions that drive our success. 


What You'll Do:

  • Build and contribute to backend systems supporting Qiro products, interacting with different blockchain networks and external systems.
  • Design and develop scalable and resilient client-facing backend APIs, internal services, and scripts for efficient execution of business logic.
  • Architect and implement scalable backend solutions capable of handling growing user loads and evolving business requirements.
  • Develop and maintain comprehensive test suites, including unit tests, integration tests, and end-to-end tests, to ensure the reliability of backend systems.
  • Implement monitoring and debugging tools to proactively identify and resolve issues, ensuring high system availability.
  • Collaborate with engineers, QA, and DevOps teams to deliver high-quality code within project timelines.
  • Document code, APIs, and technical processes to facilitate knowledge sharing within the team and support the onboarding of new developers.


What Makes a Great Candidate:

  • Strong experience in Node.js and Typescript, with proficiency in frameworks like ExpressJS (additional stacks may be used based on project requirements).
  • Previous work experience in the blockchain/DeFi space, demonstrating a strong technical understanding of the EVM ecosystem.
  • Proven expertise in developing backend REST APIs at scale, handling high request volumes while maintaining low latency and optimal system performance.
  • Extensive professional experience in software design and architecture.
  • Deep knowledge of testing frameworks and principles.
  • Passion for exploring new technologies and the ability to autonomously evaluate them, making suggestions for improvement.


Nice to Have:

  • Bachelor’s or Master’s degree in Computer Science.
  • Smart contract development experience.
  • Understanding of real-world asset tokenization on-chain.


Benefits:

  • Competitive salary with regular reviews.
  • Flexible remote work.
  • Flexible working hours.
  • Opportunities for professional growth—your success has no limits when you're driven to excel.


If you are excited about the prospect of contributing to our mission and possess the skills and passion we're looking for, we invite you to be a part of our innovative journey at Qiro. Apply now to join a team where success knows no bounds!

Read more
Trimpixel
Rohan Thakur
Posted by Rohan Thakur
Bengaluru (Bangalore)
3 - 5 yrs
₹16L - ₹25L / yr
skill iconMongoDB
skill iconNodeJS (Node.js)
Mongoose
skill iconExpress
MySQL
+3 more

You will be a part of the engineering team who focuses on user onboarding, licensing, marketplace stores, Sales analytics dashboard and CRM’s integrations.

Your role at Trimpixel

  • Design, develop, and maintain integrations with multiple file types, existing software packages
  • Build software for a first-class onboarding experience
  • Collaborate with sales, marketing and engineering teams for requirements through to delivery
  • Design and implement marketplace, Sales Analytics Pipeline and CRM integrations
  • Develop and manage well-functioning databases and applications
  • Write effective APIs
  • Test software to ensure responsiveness and efficiency
  • Troubleshoot, debug and upgrade software
  • Create security and data protection settings


Read more
FancyPants Media Solution LLP
Remote only
0 - 1 yrs
₹4000 - ₹5000 / mo
English Proficiency
Sales presentations
Sales
Communication Skills
Effective communication
+1 more

JOB Description


1. Sales

2. Client Calling And Meeting Setup

3. Attend Clients Meetings Online And Offline

4. Sales-Based Campaign Planning.

5. Responds To Requests For Information From The Media.

6. Establishes And Maintains Cooperative Relationships With Consumers, Community, Employees, And Public Interest Groups.

7. Plans Or Directs The Development Of Programs To Maintain Favourable Public And Stakeholder Views Of The Organization’s Agenda And Accomplishments.

8. Coaches Client Reps In Effective Communication With The Public And Employees.

9. Analyses The Organization’s Objectives, Promotional Policies, And Needs To Build Public Relations Strategies That Influence Public Opinion And Promote Products, Ideas, And Services.

10. Maintains The Organization’s Image And Identity.



Key Roles & Responsibilities


•            Cold Calling.

•            Sales Pitch.

•            Understanding the Client's requirements and suggesting a possible solution.

•            Set-Up and attend a face to face meetings with clients.

•            Everyday Reporting through WhatsApp, Emails

•            Once a week face to face meeting with the supervisor.

Read more
ZF india
ZF india
Agency job
via Qcentrio by shiva teja
Hyderabad
3 - 9 yrs
₹5L - ₹15L / yr
Embedded C
ADAS
AD
AEB
TSR
  • Design and development of automotive feature/function software/components (ACC, AEB, TSR, LKA etc.) for ADAS/AD systems
  • Coordination and regular interaction with different stakeholders and teams like testing, requirements, leads etc.
  • Participate in SW requirement generation, SW architecture, detailed design etc
Read more
Global FMCG Brand
Global FMCG Brand
Agency job
via Unnati by Veena Salian
Noida, NCR (Delhi | Gurgaon | Noida)
4 - 6 yrs
₹10L - ₹15L / yr
Forecasting
FP&A
RTC
Marketing analytics
KPI
+8 more

 

Work with a leading FMCG Manufacturing company, and grow with its amazing team.

Our Client is the world's largest FMCG brand manufacturer and exporter with a legacy spanning over 120 years.They are India's first integrated company with a comprehensive product chain. Our client is a billion dollar top line company holding 45% market share in India and 50% share in export market.

 

As a Manager Global FP&A, you will be managing a multitude of responsibilities that are related to forecasting, reporting, Implementation and analytics to improve on the company's product, sales and marketing effectiveness.

 

What you will do:

Marketing and Sales Analytics

  • Performing insightful analysis of sales performance of brands (own and competitors) to highlight key performance/ issues across area/ geographies and facilitating strategic initiatives for improvement
  • Working on Measurement and evaluation of effectiveness of executed marketing promotions
  • Analyzing industry growth trends vis-a-vis own brands and competitors on monthly basis. Identifying gaps, planning and designing territory specific schemes to overcome competition
  • Supporting sales teams with customized data queries, analysis and reports catering to specific business needs
  • Pricing analysis within brands, packs and segments to suggest a competitive price for old/ new brands

Sales force enablement & effectiveness:
  • Identifying outlet gaps in width of distribution/ availability of brands in retail, bars and clubs for the ease of the sales team to focus for the month
  • Designing motivating reward schemes for the sales team with parameters of target achievement (overall volume and focus brands volume)
  • Identifying outlet wise volume potential and plan monthly brand wise volumes to meet monthly regional sales plan (# of outlets 7000+)
  • Evaluating sales team performance on monthly basis and computing incentive payouts and rewards
  • Deriving frequency of visiting outlets basis value potential of the outlet - used to design PJP (Permanent Journey Plan) for better coverage of outlets by sales executive

Forecasting Sales:
  • Projecting secondary sales volume for a horizon of 3 financial years and estimaing manufacturing unit requirements
  • Forecasting yearly/ quarterly/ monthly/ weekly volume plans and identifying opportunities & risks
  • Planning Monthly volume plan for brands and packs prediction on industry growth trends and sales inputs

Monthly Operations Review Report (MOR):
  • Reporting on budget achievement, growth (volume and value) for the month and year till date
  • Executive summary highlighting- environmental challenges and mitigation plan, market summary (Trade, Manufacturing, Supply Chain, Sales, Marketing) on what worked well/ what can work better vis a vis action points, issues performance achievements/ issues; to be submitted to the top management of the organization

Route to Consumer (RtC):
  • Becoming a Project Lead for all regional implementation, requirements and smooth execution of RtC project

Perfect Outlets:
  • Creating Segmentation of outlets based on Gross Sales Value (GSV) contribution to region
  • MAking a Selection of top outlets based on value and profile of outlets to be transformed into perfect outlets
  • Measuring parameters of Quality, Distribution, Visibility, Price, Promotion and Persuasion of an outlet and develop plan for improvement
  • Training sales executives and third-party auditors on guidelines of retail outlet planogram and evaluating

Online Daily Sales Report:
  • Measuring availability of brands in outlets on a weekly basis and providing targets to fill gaps
  • Measuring and monitoring coverage of frontline sales team

Miscellaneous Activities:
  • Making management presentations for review
  • Preparing monthly and quarterly financial reports of various oversee distributors
  • Adhering to accounting standards / ensure financial compliance in conjunction with international law and corporate accounting standards including export / import documentation as FEMA and RBI regulations
  • Checking International Trade Marketing expenses inline of approval provided
  • Preparing and checking Quarterly TME approval to be provided to distributors
  • Creating an Analysis report on budgeted expenditure and actual expenditure of TME
  • Maintaining dialogues and working relationship with overseas distributors.
  • Managing receipts & vendor payments for exports receivables (AR)
  • Implementing a Business Intelligence tool and dashboard reports
  • Supporting management team and the Heads of Department with data-driven analysis

 

What you need to have:

 

  • Either B.Tech & MBA or B.Com & MBA
  • Worked on Sales Analytics for a FMCG company in food and beverage space of 500 crores plus size.
  • Worked in the Domestic / Export division handling distributors, channel partners, dispensing customer and trade schemes
  • Worked on sales budget analytics (revenue) as well as rationalization of spends (cost optimization of schemes)
  • Possesses data collation and aggregation skills from multiple sources both internal and external to the organization.
  • Comfortable working with large amounts of data and run historical analytics as well future trend progression to drive business unit objectives.
  • Sales AOP, Forecast, Pricing, Expenses
  • Working with Head Sales, Preparing various reports through BI Tools
  • Strong Quantitative & Analytics abilities
  • Experience with Global Financial Planning & Analysis
  • Adaptive, willing and able to work with different time zones to get the work completed
  • Advanced computer software skills, including writing macros in Excel and other accounting packages
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos