Customer Support Executive

We are seeking a detail-oriented and analytical Data Analyst to collect, process, and analyze data to help drive informed business decisions. The ideal candidate will have strong technical skills, business acumen, and the ability to communicate insights effectively.

Position - HR 

Experience - 1-2 Years

Who are we

Based out of IIT Bombay, HaystackAnalytics is a HealthTech company creating clinical genomics products, which enable diagnostic labs and hospitals to offer accurate and personalized diagnostics. Supported by India's most respected science agencies (DST, BIRAC, DBT), we created and launched a portfolio of products to offer genomics in infectious diseases. Our genomics based diagnostic solution for Tuberculosis was recognized as one of top innovations supported by BIRAC in the past 10 years, and was launched by the Prime Minister of India in the BIRAC Showcase event in Delhi, 2022.

What we want you to do

• This role will comprise 70% TA & 30% of either functions (Admin/HR-Ops/Employee Engagement) depending upon the candidates skill set..
• Work with different department heads to understand the hiring requirement 
• Curate Job posts on Various platform 
• Recording keeping of resumes
• Maintain database of candidates
• Screen Resume as per requirement of the role. 
• Speaking to potential candidates & explaining them the JD
• Schedule Interviews via online meeting portals or face to face interviews.
• Ensure timely feedback from the interview panels. 
• Keep good rapport with the candidates.
• Closing the hiring process

What are we looking in you

• Graduate or PG degree in Human Resources Management or a relevant field
• Prior experience as an HR Recruiter
• Sound knowledge of all HR processes (e.g. recruitment, training, talent management ,etc.)
• Experience with resume databases and ATS
• Sound knowledge of the end to end recruitment process.
• Strong verbal as well as written communication skills. Good proficiency in English. 
• Exceptional time-management and organizational skills

Description

Role Overview

We are seeking a highly skilled AWS Cloud Architect with proven experience in building AWS environments from the ground up—not just consuming existing services. This role requires an AWS builder mindset, capable of designing, provisioning, and managing multi-account AWS architectures, networking, security, and database platforms end-to-end.

Key Responsibilities

AWS Environment Provisioning:

- Design and provision multi-account AWS environments using best practices (Control Tower, Organizations).

- Set up and configure networking (VPC, Transit Gateway, Private Endpoints, Subnets, Routing, Firewalls).

- Provision and manage AWS database platforms (RDS, Aurora, DynamoDB) with high availability and security.

- Manage full AWS account lifecycle, including IAM roles, policies, and access controls.

Infrastructure as Code (IaC):

- Develop and maintain AWS infrastructure using Terraform and AWS CloudFormation.

- Automate account provisioning, networking, and security configuration.

Security & Compliance:

- Implement AWS security best practices, including IAM governance, encryption, and compliance automation.

- Use tools like AWS Config, GuardDuty, Security Hub, and Vault to enforce standards.

Automation & CI/CD:

- Create automation scripts in Python, Bash, or PowerShell for provisioning and management tasks.

- Integrate AWS infrastructure with CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI/CD).

Monitoring & Optimization:

- Implement monitoring solutions (CloudWatch, Prometheus, Grafana) for infrastructure health and performance.

- Optimize cost, performance, and scalability of AWS environments.

Required Skills & Experience:

- 10+ years of experience in Cloud Engineering, with 7+ years focused on AWS provisioning.

- Strong expertise in(Must Have):

 • AWS multi-account setup (Control Tower/Organizations)

 • VPC design and networking (Transit Gateway, Private Endpoints, routing, firewalls)

 • IAM policies, role-based access control, and security hardening

 • Database provisioning (RDS, Aurora, DynamoDB)

- Proficiency in Terraform and AWS CloudFormation.

- Hands-on experience with scripting (Python, Bash, PowerShell).

- Experience with CI/CD pipelines and automation tools.

- Familiarity with monitoring and logging tools.

Preferred Certifications

- AWS Certified Solutions Architect – Professional

- AWS Certified DevOps Engineer – Professional

- HashiCorp Certified: Terraform Associate

Looking for Immediate Joiners or 15 days of Notice period candidates Only.

• Should have created more than 200 or 300 accounts from scratch using control towers or AWS services.

• Should have atleast 7+ years of working experience in AWS

• AWS multi-account setup (Control Tower/Organizations)

• VPC design and networking (Transit Gateway, Private Endpoints, routing, firewalls)

• IAM policies, role-based access control, and security hardening

• Database provisioning (RDS, Aurora, DynamoDB)

- Proficiency in Terraform and AWS CloudFormation.

- Hands-on experience with scripting (Python, Bash, PowerShell).

- Experience with CI/CD pipelines and automation tools.

First 3 months will be remote (With office timings: 4:30 PM to 1:30 AM

After 3 months will be WFO (With Standard office timings)

Job Overview: 

We are looking for an experienced 2D Game Artist with expertise in 2D graphics, UI design, and 2D graphics animation for PC and mobile games. The ideal candidate will design intuitive user interfaces, high-quality 2D assets, and engaging motion graphics to enhance player experience and game aesthetics. 

Key Responsibilities:

 • Design game UI art for PC and mobile platforms, including menus, HUDs, icons, and overlays. 

• Develop user-centered designs to enhance player experience.

 • Create 2D graphic assets that align with the game’s visual style. 

• Create high-quality 2D assets for in-game UI, buttons, pop-ups, and promotional content.

 • Work closely with designers and developers to integrate UI seamlessly. 

• Optimize UI layouts for different screen sizes and resolutions.

 • Stay updated on game UI/UX trends and best practices. 

Requirements: 

• 4-5 years of experience in game art and UI/UX design for PC & mobile games. 

• Proficiency in Photoshop, Illustrator, Spine, Figma, or similar tools. 

• Strong understanding of game UI/UX principles, player psychology, and interaction design.

 • Experience working with Unity or Unreal Engine. 

• Knowledge of wireframing, prototyping, and usability testing. 

• Ability to balance aesthetics with functionality for an engaging user experience. 

• Strong portfolio showcasing previous PC & mobile game UI designs.

 Bonus Skills: 

• Motion graphics or animation skills. 

• Some experience with the Ai Image generation.  

• Interested in 2D Game Vfx and concept artwork. 

• Experience with UX research and A/B testing.

Application Monitoring

Position Description

JD2 – SRE: Digital Channels Application Support

Experience: 6–9 years in Production Application Support / Site Reliability Engineering (Banking/Financial Services)

Work Model: 24x7 rotational shifts, ODC environment (no personal digital devices)

Responsibilities

Act as SRE for Digital Banking, Middleware, and Infra components.

Provide production support for Internet Banking, Mobile Banking, Cards, Payments, Digital Wallets, APIs.

Troubleshoot customer authentication flows (SSO, OAuth, 2FA, session management).

Lead and drive P1/P2 bridge calls, coordinating with app, infra, DB, and network teams.

Support API-driven integrations with third-party fintech/payment partners.

Perform proactive monitoring, certificate renewals, and infra health checks.

Enhance observability (Dynatrace, Logscale, Splunk, Grafana, Bigpanda, ThousandEyes).

Propose and implement automation solutions (Jenkins, Ansible AWX, Python, Shell) to reduce manual work.

Support release and deployment readiness for digital channels in ODC environment.

Conduct RCA for major incidents and recommend resilience & scalability improvements.

Monitor SLIs/SLOs for digital user experience (latency, availability, throughput).

Ensure security & compliance for API and digital banking platforms (SSL/TLS, PCI, fraud monitoring).

Partner with client stakeholders to maintain operational stability and high availability.

Collaborate with business stakeholders on banking-critical issues and ensure compliance with SLAs and regulatory standards.

Participate in DR drills, HA testing, and compliance audits.

Core Technologies (L2 / Deep Knowledge)

OpenShift (Kubernetes), Linux/Unix/Windows, Database, Networking, Middleware.

Common Tools (L1.5 – Awareness for All)

Bigpanda, Grafana, ThousandEyes, Splunk, ServiceNow, Jira, Confluence, Netcool, Siren, Glassbox.

Must Have Skills

Strong experience in Digital Banking & Middleware application support.

Hands-on experience with Internet/Mobile banking platforms, card services, and payment gateways.

Infra knowledge (servers, certificates, OS, networking).

Strong observability and monitoring (Dynatrace, Logscale, Splunk).

Incident management & RCA leadership, especially in client-facing bridge calls.

Strong Knowledge of ITIL processes (Incident, Problem, Change, Major Incident Management).

Awareness of banking compliance standards (PCI-DSS, SOX, InfoSec policies).

Ability to work under strict SLAs and regulatory environments.

Nice to Have

Kafka, VFaas, F5/Datapower, Akamai Control Center.

Salesforce (Apex), Pega, SharePoint.

Java, Node.js, JavaScript, Python, C#.

ETL, Hadoop, Teradata, Bigdata.

Evolven, Ansible AWX, CI/CD and automation (Jenkins, Ansible).

English Content Writer Job Description

• Research industry-related topics (combining online sources)
• Write a clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Submit work to editors for input and approval
• Coordinate with marketing and design teams to illustrate articles
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Ensure all-around consistency (style, fonts, images, and tone)
• Update website content as needed

Web and SEO writing experience

Immediate Joining

IT Company

Full Time office Job

If you love using your words to craft stories, paint people’s imaginations and make compelling arguments, here is why you should join Pichkaari.

Who are we?

We are a multi-disciplinary communication design studio. We are a closely knit team of hard-working and passionate makers, specializing in delivering designs that are unique, stunning and that strike an immediate chord with the required audience.

With crystal clear communication being the backbone of all our projects, we deliver the most effective solutions by:

• Obsessing over the teeny-weeny specifics and intricacies of communication design
• Bringing fearless originality to the table
• Trusting our instincts
• And striving to incorporate the highest level of quality and intuitiveness in everything we do

The ideal candidate is a creative team player, talented wordsmith, and grammar sleuth. You will be responsible for developing marketing and communications content that is compelling and impactful.

Responsibilities

• Collaborate with internal partners to interpret project briefs and develop relevant concepts
• Write clear, compelling and creative copy
• Use SEO principles to maximize copy’s reach
• Ensure that all deliverables are proofed before publishing
• Ideate for and contribute towards a strategy for marketing campaigns

Qualifications

• 2+ years of marketing or copywriting experience
• Excellent written and verbal communication skills
• Highly organized with excellent attention to detail