Customer Support Executive

• Experience in Core Java 5.0 and above, CXF, Spring. 
• Extensive experience in developing enterprise-scale n-tier applications for financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns. 
• Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications. 
• Good Experience into Microservices , Data structures , Oops , Algorithms, multithreading etc 
• Good development experience with RDBMS, preferably Sybase database. 
• Good knowledge of multi-threading and high-volume server-side development. 
• Experience in sales and trading platforms in investment banking/capital markets. 
• Basic working knowledge of Unix/Linux. 
• Experience into High /Low level designing. 
• Excellent problem solving and coding skills in Java. 
• Strong interpersonal, communication and analytical skills. 
• Should have the ability to express their design ideas and thoughts. 

Greeting!!

Hiring Services Sales-Manager For IT Infra # IT MNC Company

Location : Gurugram/Chennai (work from office)

Experience : 7 - 12 Years.

Notice Period: Immediate /15 days/30 days.

Job Description

Responsible for Business Development / Sales / Opening new accounts for achieving assigned Services business targets for the territory / accounts / vertical. Operating as a single point of contact for any matters specific to your customers.

Key Job Functions

• Responsible for Minimum 15Crs Services Order Book & 5Crs Services Revenue
• Key Account Management and Opening new accounts and generating a healthy funnel in line with the Services business targets assigned for territory / accounts / vertical.
• Forecasting and achieving monthly/quarterly business targets by offering IT services to enterprise customer
• Soliciting business for IT Infrastructure Managed Services, Data Centre Management Services, Cloud Management Services, End User Management Services, Network Management Services, Remote Infrastructure Management Services, NOC & SOC Services, Security Device Management Services, Identity& Access Management Services, Cloud & Hosting Services, Annual Maintenance Contracts (AMC / Device Uptime Services), Facility Management Services (FMS), Tools and Services Automation Solution and Professional Services.
• Generate New business & Acquire New Logos through existing contacts, connects & sources
• Building and maintaining strong, long-lasting customer relationships with the customers.
• Must have good relationship with key customers stakeholders and executive sponsors in penetrating new accounts.
• Negotiate business contracts and agreements to maximize profit.
• Liaise between customers and cross-functional internal teams (Pre-sales, delivery, Finance, etc) and OEM’s/partners to ensure the customer needs met and to improve the over-all customer experience.
• Ability to understand the customer needs and their business requirement
• Ability to understand customer pain points in IT services and suggest remedial measures which can create avenues for services business.
• Timely response to all Request for proposals & Information request
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics (e.g. Monthly/quarterly sales results and annual forecasts)
• Prepare & present reports on account and opportunity status.
• Identify and grow opportunities within territory by collaborate with pre-sales/delivery/OEM partners.
• Assist delivery team with high severity requests or issue escalations as needed.

Required Skills & experience.

• BE / BSc / BCA in Electronics or Computer science with MBA or PGDM in Management
• Minimum 7-10 Years of experience as an Account Manager/ Key Account Manager/Business Development Manager in sales from IT Industry and managed Key Accounts in BFSI, Manufacturing, Enterprises Accounts (LE and VLE), etc.
• Minimum 3-4 years of IT Infrastructure Services Sales experience.

• Very good understanding of IT landscape (Server, Storage, Networking & Security).
• Fair understanding on Service delivery methodologies and frameworks

• Fair understanding of tools & services automation technologies.
• Knowledge of strategic, conceptual, consultative selling
• Flexibility and adaptability with Pro-active approach to customer engagement.
• Experience of engaging with business and IT functions in customer organizations.
• Experience in responding to large Services RFP’s.
• Solid experience with using CRM software and MS Office (particularly MS Excel)
• Understanding of opportunity management lifecycle.

we are building a professional network for the top 1% of women with a simple mission - more women in leadership positions. we launched in may 2020, and have an early product-market fit (10k paying members, great nps, retention) and strong business signals. we are backed by some of the best investors in india. click https://love.leap.club/" target="_blank">here to read what our members say about us ❤️

our founding team members have previously built zomato, uber, linkedin, facebook, wework. our 0-1 journey is done and we are now ready to scale 🤞

about the role - full stack developer:

• you will work on a disruptive product that is in its early stages.
• you are someone with experience in building products that have significant user base/revenue and robust backend systems running in production catering to real-world users.
• 2+ years of experience in engineering with applied knowledge of restful api design principles and best practices are a must. 
• an ideal candidate would have exceptional application development skills with experience working with nodejs, react, typescript, cloud (aws), mongodb amongst other in-demand technologies.
• having a good understanding of cloud technologies, deployments, backend & frontend end-to-end operations is key for this role.

skills required:

• experience with building and deploying cloud-based backend systems. operating the backend at low latency, high availability, and quality
• experience with developing distributed systems and scalable real-time applications
• excellent programming skills in node.js, react, express.js with a solid understanding of event-driven architecture
• understanding of sql and nosql databases. experience with designing and maintaining scalable databases
• experience with 3rd party libraries and api integrations. eg. stripe, razorpay, etc
• strong problem-solving skills with an understanding of core algorithms and complexity analysis
• solid understanding of operating system fundamentals, networking and concurrency concepts
• experience with aws technologies like lambda, api gateway, beanstalk, ecs, ec2 etc
• experience with docker, kubernetes good to have

why you should work with us:

• you will be part of our founding team and get a front seat view of building a company. we promise a steep learning curve
• work with smart folks who like to have fun and don't take themselves too seriously
• independently lead projects and own your deliverables
• we are generous with esops for folks who treat leap.club like their own company
• 5 day work week, flexible leave policy, health and accidental insurance
• regular offsites and travel to gurgaon (our hq)

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our thesis:

there are 3 critical factors that help us live our best social-professional life -

1. connections & network
2. jobs and opportunities
3. learning & development (courses, coaching etc.)

in the next 5 years, leap.club will transform all three for our members.

• the current-gen platforms have a simple playbook - big networks, feeds, photos, followers/ influencers and monetize through ads. 
• the next gen networks will be smaller/focused and algo driven
• linkedin enables connections, jobs, learning but it's built for scale and not depth.

our goals :

• 2022 - 10,000 members and $1 mil+ annual revenue 
• 2024 - 100,000 members and $10 mil+ annual revenue 
• 2027 - 1,000,000 members and $100 mil+ annual revenue 

Software Developer (B.Tech, Linux+CPP+ROS)

Job Description:

1. Design, implement and deliver custom solutions using the current robotics framework.
2. Bug fixing and improving of current application framework.
3. Design and implement tools to facilitate application development and testing.
4. Work with team members in deployment and field testing.

Requirements:

1. Bachelor Degree / Masters in Engineering (ECE and CSE preferred)
2. Work experience of 3 to 10 years in software programming.
3. Full understanding of software engineering.
4. Proficiency in C/C++ and Python programming for Linux based systems.
5. Basic Knowledge of Robot Operating System(ROS) is mandatory.
6. Good understanding of the algorithms and control loops.
7. Able to use tools to manage source code, preferably Git / GitHub.
8. Knowledge of video streaming from edge devices is a plus.

Perks and Benefits for the employees

• Paid Leaves  (12CL+12SL+12 public holidays )
• career development
• Health insurance
• Work life balance
• Employee recognition and reward programs
• Flexible work hours
• Five working days.
• Remote job for now

𝗔𝗯𝗼𝘂𝘁 𝗖𝗲𝗿𝗰𝗹𝗲 𝗫

Cerclex is the one of leadinghttps://cerclex.com/"> waste management company in india which works as a digital technology platform for the waste management and recycling Industry with an extended outlook of circularity through its various ventures into the field of sustainability.

We have received FICCI Impactful Cleantech Startup Award, MeitY Emerging Startup Award, TVS Capital Budding Nxt Gen Entrepreneur Award, and many more for our digital solutions enabling transactions between waste generators, and aggregators, processors, and bringing in complete transparency, traceability to the waste ecosystem.

CercleX  helps brands to accomplish their sustainability targets withhttps://cerclex.com/extended-producer-responsibility/"> Extended Producer responsibility and researchhttps://cerclex.com/blog/the-effects-of-solid-waste-on-environment/"> solid waste managemet on the environment to ensure the environment is eco free.

To succeed as a backend developer, you should be focused on building a better, more efficient program and creating a better end-user experience. You should be knowledgeable, collaborative, and motivated.

Back-end Developer Responsibilities:

• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.
• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
• Developing ideas for new programs, products, or features by monitoring industry developments and trends.
• Recording data and reporting it to proper parties, such as clients or leadership.
  Participating in continuing education and training to remain current on best
• practices, learn new programming languages, and better assist other team members.
• Taking lead on projects, as needed.
• Develop web applications and web services using Java Spring Boot, Spring Cloud Frameworks, AWS
  
  Back-end Developer Requirements:
  
  
• Bachelor’s degree in computer programming, computer science, or a related field.
• Fluency or understanding of specific languages, such as Java, Nodejs,React,JSON,PHP, or Python, and operating systems may be required.
• Strong understanding of the web development cycle and programming techniques and tools.
• Focus on efficiency, user experience, and process improvement.

We’re looking for a Senior Backend Engineer to help us build the tools, services, and applications that will enable us to be the planet’s most patient-focused pharmacy. You will work on projects ranging from greenfield initiatives to matured products with an active user base. 

• Collaborate with engineering team to design and implement products using event driven micro-services architecture.
• Interact with Product Managers and key stake-holders on regular basis to understand and execute Product vision.
• Take charge of end-to-end feature development, right from proof-of-concept to production deployment and support
• Brainstorm and lead continuous improvement projects for product
• Providing feedback to peer developers on code quality and development standards.
• Mentoring team on strong coding and design standards.
• Setting the bar high for development practises while striking the right balance between pragmatism and perfection for code and processes.
• Effectively document API's and services using Swagger/OpenAPI, visualize flow and dependencies using diagrams, and create technical documents on engineering wikis.
• Present crisp and clear feature demos to stakeholders.

Some of our opensource projects- https://meet.google.com/linkredirect?authuser=0&;dest=https%3A%2F%2Fgithub.com%2Fmedly">https://github.com/medly

We don’t expect anybody to be an expert on all of these, but you should be deeply familiar with some, and a self-starting learner who isn’t afraid to ask for help:

• Polyglot Development (at least 1 more lang apart from Java and JavaScript)
• At least one JVM language
• Functional Programming, 
• OO Design, Clean Code, SOLID principles
• Solid grasp on HTTP, and REST
• Web based SaaS product development
• Deployment to AWS or any cloud
• Test Driven Development, 
• Security Compliance like HIPAA, PCI-DSS, SOC2
• Git, Linux, CI/CD, Gradle, IDEA
• Security based on OAuth2 / OIDC
• SQL and NoSQL DBs like PostgreSQL, DynamoDB, ElasticSearch
• Docker
• SQL Migration tools like Liquibase, Flyway
• Semantic Versioning, Feature Toggles, PR, Feature Branches

• 3+ Years of experience mainly on Backend Development using any two languages (Java, Kotlin, NodeJS, Ruby etc.)
• Minimum a bachelor degree in Computer Science, Engineering or any related field.

• Develop service/APIs using Kotlin/Micronaut Node/Serverless
• Aurora Serverless PostgreSQL DB
• AWS, Lambda, API Gateway, Amplify, Cognito, Okta
• Github, Github Actions, SonarCloud
• Database versioning using tools like Liquibase
• Terraform to manage infra
• Cloudwatch/AWS X-Ray to monitor the infra
• Opportunity to make Open Source Contribution

Job description:

Amazon’s Worldwide Consumer Engagement organization brings customers to visit amazon websites, engage them on site and help them purchase from Amazon’s retail sites. This is achieved through highly personalized messages delivered via all available large scale communication channels—both free and paid and offering engaging experience on website. The organization builds, operates, and improves the technology systems that power all marketing channels, and manages prioritization and marketing spend decisions. Consumer Marketing consists of a series of single-threaded technology and business teams, each of which owns the entirety of a channel of communication or customer segment: natural and paid search (i.e. SEO and SEM), affiliate marketing (Associates), display advertising, email, browser integration, and mobile marketing, retail customer experience technology teams.

This position is for a technology leader in Affiliate Marketing Technology group for attribution team. This team owns business critical systems that are responsible for attributing traffic to marketing channels and thrives on innovation to provide rich analytics to its internal and external customers. As a leader on the team, you will be responsible for tier1 critical systems, guide your team through the design, development, testing, and deployment of a range of products involving big data processing and dealing with near real time SLAs. You will have to deal with challenges of high availability (five 9s) guarantee, low latency and high throughput. In addition, you will build and manage roadmaps for software teams, developing cutting edge experiences. You will have sound technical acumen, excellent project management skills, great communication skills, and hire, build, and develop your team. You are a true owner - you are deeply interested in product design, architecture, and you innovate relentlessly on behalf of our customers.

This position offers the opportunity to collaborate with our business teams across the world and other tech teams in Bangalore as we raise the bar in delivering innovation.

Primary responsibilities: 

• Provide technical expertise and leadership throughout product life cycles, influence software engineers best practices for your team and own operational metrics 
• Work with business leaders and product managers to define product requirements. 
• Prioritize, communicate, maintain, and execute roadmaps, project plans, and commitments 
• Work with engineers to define technical requirements and architect and execute best-in-class implementations in agile manner 
• Build and maintain world-class customer experience and operational excellence for your deliverables 
• Hire, manage, mentor and grow a high performance team of Software Engineers

Basic Qualifications:

• Bachelors/Masters degree in Computer Science or related field
• 10+ years professional experience in software development management
• Proficiency in, at least, one modern programming language such as Java, Scala, C#, C++ etc 
• Ability to solve complex technical problems and design robust, scalable solutions
• Ability to think critically and actively contribute to strategic choices.
• 3+ years experience in managing development teams working on multiple simultaneous projects.
• 3+ years experience in managing large scale software development teams following Agile development processes. 
• Strong skills in project planning & execution, problem solving. Ability to take a project from initial scoping requirements through actual launch and support of the project
• Proven leadership and teamwork skills
• Excellent verbal and written communication skills in both technical and non-technical discussions.

Preferred Qualifications: 

• Deep, hands-on technical expertise in high scale, service-oriented architectures
• Exposure to Elastic Map Reduce and Machine Learning programs. 
• Ability to handle multiple competing priorities in a fast-paced environment
• Knowledge of professional software engineering practices & best practices for the full software development life cycle including coding standards, code reviews, source control management, build processes, testing, and operations
• Clear, professional communication skills able to contribute to team discussions, knowing when to contribute, when to listen, and when to ask questions
• Proactively and continually improve their level of knowledge about Amazon’s business and relevant technologies, and use this knowledge to deliver high quality, accurate software deliverables
• Strong business and technical vision
• Good understanding of web services