Job Title: Customer Support Executive
Location: On-site – Lower Parel, Mumbai
Company: OneSpider Technologies LLP
Timings: Monday to Saturday, 10:00 AM – 7:00 PM
About the Role
We are looking for Customer Support Executives to assist clients who are already using our software. You will receive calls from customers and help them with questions about using the software, billing, accounting, and GST. This role is perfect for someone who enjoys solving problems, guiding clients, and providing friendly support over calls.
What You’ll Do
- Answer client calls and solve software-related queries.
- Guide clients on billing, accounting, and GST features.
- Provide online support and training when needed.
- Keep clients happy with clear and friendly communication.
Who We’re Looking For
- Commerce Graduate (Freshers with accounting knowledge are welcome), or
- 12th Pass (Commerce) with 6+ months customer support experience.
- Basic knowledge of accounting and GST.
- Good communication and problem-solving skills.
- Comfortable handling client systems online.
Why Work With Us
- Join a growing healthcare software company.
- Learn software support and client management hands-on.
- Friendly team with opportunities for career growth.
Apply Now
Shubham Vishwakarma
Full Stack Developer - Averlon
About OneSpider Technologies LLP
About
OneSpider Technologies LLP is a leading provider of software and mobile application solutions for the Pharma and FMCG sector. Our products help distributors and retailers streamline operations.
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Kaleidofin is a financial platform for the informal sector, which provides solutions tailored to the customer’s goals and are intuitive to use. We are working towards creating fair and transparent financial solutions that can target millions of customers and enterprises in India that don’t have easy access to formal financial planning.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon