Customer Support Executive

Job Summary:

We're seeking a highly organized and detail-oriented Back Office Executive / Sales Support to join our team. You'll provide administrative support, manage data, and maintain dispatch.

Key Responsibilities:

- Project Processing: Manage orders, track project timetables, and enhance teamwork

- Finance and Accounting: Create invoices, manage accounts

- Administrative Support: Provide support to front-office staff, manage documents, and maintain records

Requirements:

- Education: Bachelor's degree

- Experience: 0-3 years in back office, dispatch coordination, operation support, or sales support

- Skills:

  - Technical: MS Office, Excel, SO/PO management, dispatch management, quotation preparation, and client coordination

  - Soft: Excellent communication, organizational, and analytical skills

What We Offer:

-

- Benefits: Paid sick time, paid time off, provident fund

- Work Environment: Office-based

We are looking for an experienced and results-driven Franchise Sales Manager to lead our franchise expansion across multiple cities in India. The role involves extensive client interaction, legal documentation, and operational oversight.  

Key Responsibilities:

- Drive franchise sales and onboard new franchise partners across India.  

- Present the franchise model and conduct multiple meetings to close deals.  

- Handle end-to-end legal documentation and ensure timely agreement signings.  

- Manage complete setup of franchise stores, ensuring seamless execution.  

- Build strong relationships with franchise partners and guide them on ROI and break-even strategies.  

- Collaborate with the marketing team to align franchise sales efforts with promotional activities.  

- Provide regular progress reports to the Chief Executive Officer.  

- Travel frequently to meet clients, conduct site visits, and oversee franchise operations.  

Qualifications & Skills:

- Proven experience in franchise sales or a similar role.  

- Strong understanding of franchise models, ROI, and break-even analysis.  

- Excellent communication, negotiation, and relationship-building skills.  

- Proficiency in handling legal documentation and agreements.  

- Ability to work under pressure and achieve sales targets.  

- Willingness to travel extensively.  

- Strong organizational and project management abilities.  

Job Title: UI Developer

Experience: 4 to 6 Years

Location: Bangalore

Notice Period: Immediate to 30 Days

Job Description:

We are seeking a skilled and passionate UI Developer to join our growing team. The ideal candidate will have strong experience in front-end development with a focus on creating dynamic, responsive, and user-friendly interfaces using JavaScript, HTML, CSS, and AngularJS.

Key Responsibilities:

• Develop and maintain scalable and high-performance UI components.
• Collaborate with UX designers, product managers, and backend developers to deliver high-quality user interfaces.
• Ensure consistent styling and responsive design across platforms and devices.
• Optimize application for maximum speed and scalability.
• Debug and troubleshoot UI-related issues and performance bottlenecks.
• Participate in code reviews and contribute to best practices in UI development.

Required Skills:

• 4–6 years of hands-on experience in JavaScript, HTML5, and CSS3.
• Strong working knowledge of AngularJS and ability to work on Angular-based projects.
• Experience with responsive design principles and cross-browser compatibility.
• Proficiency in version control tools like Git.
• Familiarity with RESTful APIs and integration with backend services.
• Good understanding of UI/UX principles.

We are looking for a skilled AI/ML Engineer to join our team and help revolutionize the accounting and GST automation industry. If you are passionate about machine learning, data processing, and building intelligent automation solutions, this is the role for you!

📌 Job Responsibilities:

• Develop and deploy AI/ML models for data processing and automation.
• Work on OCR-based document processing and intelligent data extraction.
• Optimize machine learning algorithms for accuracy and performance.
• Collaborate with product and development teams to integrate AI solutions.
• Research and implement cutting-edge AI/ML techniques.

🛠 Skills Required:

• Strong experience in Python, TensorFlow, PyTorch, OpenCV
• Expertise in Machine Learning, Deep Learning, and NLP
• Hands-on experience with OCR tools like Tesseract, AWS Textract, or Google Vision API
• Knowledge of data preprocessing, model training, and deployment
• Familiarity with big data processing (Spark, Hadoop) is a plus

• Proficiency in shell scripting
• Proficiency in automation of tasks
• Proficiency in Pyspark/Python
• Proficiency in writing and understanding of sqoop
• Understanding of CloudEra manager
• Good understanding of RDBMS
• Good understanding of Excel

About Wokelo:

Wokelo.ai is a Gen-AI platform for investment research and insights. We are reimagining the future of work by unlocking human-like syntheses at scale. Our platform leverages proprietary technology and state-of-the-art LLM models to uncover rich insights and produce high fidelity analysis in minutes (read more about us here).

Wokelo is being leveraged by leading Private Equity, Investment Banks, Corporate Strategy,

Venture capital and Fortune 500 firms. We are headquartered in Seattle with a lean team co-located in the US and India. Our journey has attracted the backing of renowned venture funds and AI pioneers. We are looking for someone to help us scale up the business from 0 to 1.

What is in it for you:

• Opportunity to work in a disruptive first of its kind platform in the Generative AI-SAAS space

• Grow with us as we scale up, opportunity to build a category defining startup 

• Work in production grade environment employing various Gen-AI models at scale  

• Strong learning curve across NLP, ML models, LLM ops, DevOps, agent architectures, observability platforms

• Compensation and ESOPs commensurate for a founding member

• Remote/flexible work environment with travel relocation options to US/MENA/EMEA regions

Qualifications:

• 2+ years of experience in software development. Demonstrated ability to design customer-

focused, architecturally robust solutions that provide best-in-class software experiences for

our users

• In-depth programming knowledge of Python and Django (proficiency is must have)

• Prior experience in developing a SaaS platform (a strong plus)

• Prior experience in NLP engineering and building ML models (preferred)

• Prior experience in working with SQL/NoSQL databases is preferred

• Tech architecture/DevOps background is preferred, not mandatory

• Basic understanding of LLMs, RLHF, transformers, embeddings

• Strong understanding of Test Automation and integration of Testing with the development

process

• Champion of an engineering culture that emphasizes QA, Agile, DevOps, and CI/CD

• A pragmatic problem-solver who can identify the essence of a problem and deliver simple,

elegant solutions to that problem.

• Hustle attitude to be able to deliver and work on several products/features at the same time.

• Proficiency with distributed systems built on cloud infrastructure (Azure, AWS)

• Micro-services and serverless architecture. Understanding of Docker, Kubernetes

Must have 0 Year - 3 year .NET Development Experience

• Good working experience with .NET Core 3

• Good working experience with C#, MVC, OOPS concepts

• Good working experience with Web APIs, jQuery, and JavaScript.

• Good working experience with MS SQL Server

• Very Good Team Player

•Very Good Communication

Skills: SFDC developer, classic, lightening, Apex, VF

Notice period : 60days

After shortlisting will schedule interview

1st round: Zoom( 1pm -5pm)

SFDC- Pune

5-8yrs-20lpa

8-10yrs-25lpa