Role Overview
We’re looking for a dynamic and empathetic Customer Support Executive to join our Bangalore-based support team. You will be the first point of contact for customers, ensuring prompt resolution of queries related to healthcare, insurance claims, appointments, and more.
Key Responsibilities:
* Handle inbound and outbound customer interactions via calls, emails, and chats
* Resolve queries related to health insurance coverage, claims, and wellness services
* Maintain accurate records of customer interactions and updates in CR
* Coordinate with internal departments to ensure seamless support
•Deliver an excellent customer experience and maintain high satisfaction levels
* Manage escalations professionally and ensure timely follow-ups
Requirements:
* Minimum 2 to 4 years of experience in customer support (healthcare/insurance background preferred)
* Strong communication skills in English and Hindi
* Ability to handle rotational shifts
* Excellent problem-solving and interpersonal skills
* Familiarity with CRM tools and ticketing systems is a plus
Perks & Benefits:
Competitive salary Upto 4.5 LPA + Incentives
Health insurance and wellness benefits
Fast-paced, mission-driven work environment
Opportunities for growth in a high-impact health-tech company

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🚀 Hiring: Java Developer at Deqode
⭐ Experience: 2+ Years
📍 Location: Mumbai
⭐ Work Mode:- 5 Days Work from Office
⏱️ Notice Period: Immediate Joiners
(Only immediate joiners & candidates serving notice period)
We are looking for a Java Developer (Mid/Senior) to join our Implementation & Application Support team supporting critical fintech platforms. The role involves backend development, application monitoring, incident management, and close collaboration with customers. Senior developers will handle escalations, mentor juniors, and drive operational excellence.
Key Responsibilities (Brief)
✅ Develop and support Java applications (Spring Boot / Quarkus).
✅Monitor applications and resolve production issues.
✅Manage incidents, perform root cause analysis, and handle ITSM tickets.
✅Collaborate with customers and internal teams.
✅(Senior) Lead escalations and mentor junior engineers.
Top Skills Required
✅ Java, Spring Boot, Quarkus
✅Application Support & Incident Management
✅ServiceNow / JIRA / ITSM tools
✅Monitoring & Production Support
✅Kafka, Redis, Solace, Aerospike (Good to have)
✅Docker, Kubernetes, CI/CD (Plus)
- Be responsible for the research, design, development, and deployment of all products and platforms
- Proficient full stack web developer with experience in building large-scale applications.
- Ensure that the platform remains secure, scalable, sustainable.
- Set the bar for the quality of code, software engineering practices, communication skills, dealing with complexity and ambiguity.
- Hire all technical roles
- Strong analytical, problem solving, and troubleshooting skills
- Experience in working with MERN Stack (or any other stack)
- Strong foundation in computer science fundamentals: data structures, algorithms, and coding
- Excellent knowledge of Design Principles/patterns and Architecture Principles
- Expertise on AWS
- Design and build Scalable Web Applications
- Experience in DevOps Processes
- As a Tech Lead you will be expected to adapt to a dynamic work environment. Stay updated with latest in technology
- Own the product release end to end
- Ability to think Out of Box to create innovative solutions
- Strong technical acumen and cross-functional familiarity with Product Management and UX
- Experience in a young startup and build products from scratch
Job description: -
- Development of the applications using C#, VB.Net, ASP.NET, HTML, CSS & JavaScript/JQuery.
- Designing user interfaces, gathering technical requirements, writing technical specifications and documentation.
- Troubleshooting, debugging, testing and writing database queries.
- Performance tuning, Optimization, Usability, Automation Responsibilities
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- Minimum 0 to 1 years of hands-on experience in Design and Product development on Microsoft Technologies - Web based applications.
- Experience in C#, VB.Net, ASP.NET, HTML, CSS & JavaScript/JQuery.
- Good to have knowledge / experience of MVC & Angular.
- Strong knowledge of relational database design concepts and experience in SQL Server, MySQL.
- Should be proactive, innovative and actively contribute to product/project-related ideas.
- Possess good verbal and written communication skills.
- Be self-motivated, detail oriented, positive attitude and a responsible team-player.
Salary as per industry standards for the experience required.
- Study design briefs and determine requirements
- Schedule projects and define budget constraints
- Conceptualize visuals based on requirements
- Prepare rough drafts and present ideas
- Develop illustrations, logos, and other designs using software or by hand
- Use the appropriate colors and layouts for each graphic
- Work with copywriters and creative director to produce a final design
- Test graphics across various media
- Amend designs after feedback
- Ensure final graphics and layouts are visually appealing and on-brand
- Proven graphic designing experience
- A strong portfolio of illustrations or other graphics
- Familiarity with design software and technologies (such as Sketch, Figma, Adobe XD, InDesign, Illustrator, Dreamweaver, Photoshop)
- A keen eye for aesthetics and details
- Excellent communication skills
- Ability to work methodically and meet deadlines
- Degree in Design, Fine Arts or related field is a plus
Job Title - Senior Financial Data Analyst.
Experience Required - 2 - 4 years.
Job Location - Gurugram (Haryana).
Salary Offered - As per industry standard.
Selection process - Aptitude test followed by F2F interview and Final HR interview
Qualification - MBA Finance
Shift - Night Shift
About Nirvana
Nirvana Solutions is a financial technology & services provider that delivers integrated and modular front, middle and back office solutions to a wide array of financial firms, including hedge funds, private equity firms, asset managers, prime brokers, and fund administrators. Nirvana's ability to electronically ingest data from the inception of a portfolio and seamlessly integrate its day to day workflow from front to back office, makes it stand out from the crowd. The complexity of the application poses interesting challenges and facilitates multitude of learning opportunities to the one who wants to dive in. A Nirvana, we strive to build a close-knit competitive team environment. We believe in team players. A successful team gives better results than an accomplished individual. For further information about us, please visit our website http://www.nirvanasolutions.com/">www.nirvanasolutions.com. Nirvana solutions headquarter is in the financial capital of the world - Manhattan, NY, USA. Our offshore development center is in Gurugram, it plays an especially important and critical role in the overall business of the company.
Job Responsibilities:
- Provide Data Management services and client support in production environment and perform daily processes including but not limited to data import, P&L Calculation and P&L reconciliation.
- Perform daily client operation – Data Capture, Reconciliation etc.
- Understanding Functionality and workflow of application.
- Qualitative and quantitative review of monthly client reporting
Required Skills:
- Candidate must have good aptitude and problem solving capabilities.
- Good Knowledge of MS Excel is a must.
- Should have experience in handling clients
- Basic understanding of financial domain concepts like Equities, Derivatives etc.
- Experience on any financial product or platform will be a plus
- Certification in financial markets like NCFM or any other similar courses during graduation will be a plus
- Ability to write macros in Excel will be a plus
Other important skills:
- Self-driven and motivated and excellent communication skills verbal and Written (English)
- Excellent team player gives more importance to team achievements than individual.
- Good logical and analytical ability.
- Ability to quickly fit into the team, become a contributing member and mentor colleagues
- Self-sufficient – ability to learn quickly with a desire to progress
- Strong interpersonal skills
Why “Nirvana”
- Work on the Test environment which gives you an opportunity to enhance and modify with respect to your desired skills.
- Opportunity to become a subject matter expert by way of certifications and relevant assignments.
- Get early opportunity to take product ownership for fast-paced growth.
- Latest software engineering practices.
- Opportunity to directly work with top leadership and be recognized for the good work.
- Take the initiative to implement new technology/frameworks/processes to delight our clients with a wonderful product.
- Exposure to the finance domain (Security Markets) is one of our distinctive advantages.
- A conducive working environment with several employee benefits.
- Friendly Culture.
- 5 Days Working
HR SPOC
Trisha Chandra/ Saudhabh Sarvadhikary
https://www.google.com/maps/place/Nirvana+Solutions/@28.5035201,77.0851009,15z/data=!4m5!3m4!1s0x0:0x5c2ddc6c06cc0229!8m2!3d28.5035201!4d77.0851009">Nirvana Solutions, Gurgaon, Haryana
Description
- Plan, coordinate, and execute projects to deliver accurate, effective, and timely information solutions that empower readers and solve business problems.
- Design, write, and edit technical content for a variety of audiences, with an emphasis on usability, effectiveness, maintainability, and reusability.
- Understand and use authoring systems, content management tools, databases, social media (wikis and other collaboration systems,microblogs, etc.), and SEO to develop systems that collect, organize, and publish findable, useful information.
- Employ authoring tools to produce professional documentation from a single source for a variety of media and devices including mobile platforms, online help, electronic publications, and PDF.
- Contribute to the development and achievement of organizational goals and objectives.
- Represent the team and the Cytel organization on project assignments and when working with clients.
- Lead efforts to assess, research, analyze, organize, design, develop, and maintain information products, processes, and systems.
Required Skills and Experience
- Demonstrated strong writing and editing skills and ability to plan and execute content delivery projects.
- Ability to collaborate with teams across all parts and levels of the organization including product development, IT, product management,compliance, services, customer support, marketing, training, and senior management.
- Flexibility to change directions and tasks when necessary to accommodate shifting priorities.
- Excellent planning, scheduling, communication, and interpersonal skills.
- Experience working with content management and single-sourcing authoring platforms.
- Familiarity and comfort with source code mgmt. and document mgmt., and with 'DevOps' concepts and systems.
- Two+ years of experience planning and producing technical documentation for online delivery.
Helpful Skills and Experience
- Experience with authoring platforms, Atlassian and Microsoft collaboration tools, and MS Word.
- Proven experience documenting complex healthcare, biostatistics, or clinical trial mgmt. concepts.
- Experience with LaTeX mark-up and related systems, and with MathML and constructing complex equations for print and online presentation.
- Experience with GxP compliance concepts and processes.
- Knowledge of 'industrial-strength' software product development tools and roles, and experience with software development
- methodologies in a large-company environment.
- Knowledge of basic principles and components of user experience (UX) design.
- Exposure to concepts and tools relating to continuous integration/continuous deployment.
- Understanding of basic coding concepts, and ability to read and edit CSS3, HTML5, and SQL. Experience with R programming is very desirable.
Education
- College degree in biostatistics, software engineering, computer science, technical communications, journalism, or related field, or equivalent experience is desirable.
- 1+ years of experience with Android
- Basic understanding of Kotlin
- Experience with Android Architecture Components Like ViewModel, LiveData, Data BInding, Navigation etc.
- Experience with frameworks like OkHttp, Retrofit, androidx, moshi, picasso, among others.
- Experience with design patterns and industry trends
- Understanding that great code is also maintainable code.









