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EMPLOYMENT TYPE: Full-Time, Permanent

LOCATION: Remote

SHIFT TIMINGS: 11.00 AM - 8:00 PM IST

Role : Lead Data Analyst

Qualifications:

● Bachelor’s or Master’s degree in Computer Science, Data Analytics, Information Systems, or a related field.

● 7–10 years of experience in data operations, data management, or analytics.

● Strong understanding of data governance, ETL processes, and quality control methodologies.

● Hands-on experience with SQL, Excel/Google Sheets, and data visualization tools

● Experience with automation tools like Python script is a plus.

● Must be capable of working independently and delivering stable, efficient and reliable software.

● Excellent written and verbal communication skills in English.

● Experience supporting and working with cross-functional teams in a dynamic environment

Preferred Skills:

● Experience in SaaS, B2B data, or lead intelligence industry.

● Exposure to data privacy regulations (GDPR, CCPA) and compliance practices.

● Ability to work effectively in cross-functional, global, and remote environments.

1. Developing Dashboards as per leadership requirements to analyze the gap in sales performance

2. Transform high volumes of complex data into advanced analytic solutions.

3. Maintaining & updating Multiple large databases in structured format for ready to use in Excel Creating

multi-level dashboards with slicer, conditional report as per region wise access

4. Collaborated with various departments to improve the quality of data and reporting.

5. Performed data analysis and designed reports as per departmental needs.

6. Provide strong reporting and analytical information support to management team

7. Perform Day to Day Analysis of MIS Reporting & generating Sales Data reports on periodic basis.

8. Reports/dashboard generation & Publishing– Daily / Weekly / Monthly.

9. Monthly / Quarterly Revenue MIS as per Pan India Sales.

10. Analyzing Budget Vs Actual performance and finding the gaps to increase the sales

11. Generate and Publish Management reports in an accurate and timely manner.

12. Preparing,analyzing & tracking monthly Sales forecasting, Sale Trend Analysis and sharing the same with leadership ( Store Wise , SKU Wise & Category Wise)

13. Supporting Senior management team & other department heads with in-depth analysis

14. Generate both periodic and ad hoc reports as needed.

15. Analyse business information to identify process improvements for increasing business efficiency and

effectiveness.

16. Analyze Stock Availability & Fill Rate in Stores highlight low Stock low fill rate SKU`s in store

17. Preparing & Analyze Customer Bounce Report share with sales and logistic team

18. Help to identify any areas for process improvements.

19. Conduct Business Process analysis and identify critical issues and gaps .

20. Coordinating with Operations and other support groups.

21. Sales target setting across territories.

22. Analyzing the budget spend and trends for products across channels.

23. Design & implement sales expense/allowance module for all levels of field force.

24. Handling Sales Expenses & Cost Variance of Expenses (pre-month & estimates of expenses).

25. Activity Expense/Allowance, Advance, campaign expense.

26. Coordination with marketing & dispatch department for various inputs to field force.

27. Handling Sales Force Automation (SFA) Software for online reporting system for Sales Force Effectiveness.

28. Preparation of Creative Charts as per Analysis.

29. Preparation of Power Point Presentation as per MIS & Important Reports.

Job Description

Company Background

Workplace Fabric (WF) is focused on using Technology to create the most efficient and effective working environments. Using patented sensor technology, data analytics and innovative displays WF helps office users get the best out of their workspace while enabling a business to fully understand the utilisation of an office building.

Most customers are seeing how >20% savings can be achieved as well as creating a much improved working environment for staff and reduced service cost. The business has installations in 50 cities around the world with major blue-chip companies as customers. The business has a cash generative business model and is set for accelerated growth; a very exciting time to join a rapidly growing company.

Overview

The exciting opportunity has become available as a result of company growth and opportunities. The Technical Customer Service position will be working with a friendly professional team and the ideal candidate will provide technical support to clients located worldwide.

To provide training and support for clients who experience issues with equipment, compile clear guides for client and review data trends from the system, carry out root cause analysis when technical issues arise and provide necessary guidance to achieve resolution.

Supporting clients with their requests in relation to their Freespace products and solutions, carry out training sessions on products and analytics dashboard along with return to work solutions.

The Role

• Training clients on products, services, applications, maintenance & analytics dashboard
• Understand client requirements/issues & presents solutions as necessary
• To action ticket requests within Service Level Agreement & clearly articulate updates to clients
• Always looking at ways to improve internal systems and processes
• Prepare client quotes for additional services or products & issue invoices
• Review information and act upon findings
• To be involved in technical discussions in relation to Routers, Access Points, Wifi & Internet connectivity issues
• Interpret and manipulate data
• Prepare documentation to share with clients following site visit
• Facilitate client meetings, sharing information and training
• To understand the functionality of all the Freespace products to support client with their needs
• Carry out any reasonable ad-hoc requests

Working Hours

2: 30AM to 10:30AM IST – Monday to Friday

On call support (only for critical issues) – Alternate weekend

The Person

• Positive can-do attitude, good manner with initiative
• Technical understanding in relation PCs, Networking, Displays, Wireless
• Customer focused & excellent communication skills are essential
• Ability to make decisions, compile reports based on data analytics
• Able to work fast and solve problems under pressure at times of high workload and competing priorities
• Remain focused, composed, optimistic and flexible in difficult situations; resilient and bounces back from failures or disappointments
• Focuses on results and desired outcomes and how best to achieve them
• Comfortable working with ambiguity & to question to gain full understanding
• Displays an ongoing commitment to learning and self-improvement
• A willing and helpful person who thrives on providing support for the team to achieve their goals

Qualification/skills

• Basic knowledge of PCs, Networking, Displays, Wireless
• Validating analytics data
• Discretion with confidential client information
• 3+ years customer service experience within a technical industry
• To have an interest in the build environment or architecture
• A Financial background is desirable
• Proficient in Microsoft Excel & Word is essential
• Excellent communication skills – presentation, written and verbal
• Ability to prioritise workload and problem solve
• Good research skills and attention to detail

Role & Responsibilities

• Strong proficiency in C++ with minimum 2 years of Development
• Knowledge of the STL, containers, algorithms and data
• Good understanding on Design patterns and memory
• Familiarity with debugging tools, such as Valgrind, winDBG, WireShark is an additional advantage.

Desired Experience

• (2-6 Years) of Experience as C++ Developer

About Us

Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automates conversations across voice, email, chat, social, WhatsApp and enhancing customer experience.

QA Tester Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

QA Tester Responsibilties:

In this role, you will report to the Head Software Developer and collaborate with the engineering team. Responsibilities may include:

·       Test new and existing features, debug code (units and integration) and report errors and failures

·       Work collaboratively with the developing team to correct errors and participate in testing for product releases

·       Gathering requirements

·       Test automation and test methodology (ex: TDD or BDD)

·       Other duties as required

·       Expertise in Test case design and test case execution.

QA Tester Qualifications:

·       2+ years of experience as a QA Tester or in a related field

·       Bachelor’s degree in Computer Science or Engineering or college diploma in QA Testing

·       Experience using web based and mobile testing frameworks (ex: Selenium WebDriver)

·       Experience using version control systems (ex: Git or Mercurial) would be considered an asset

·       ISTQB- Foundation Level would also be considered an asset

·       Ability to work autonomously and in a team

·       Keen attention to detail

·       Ability to solve complex problems

·       Determination and tenacity to commit to the end when solving issues

·       Defects triage and follow up on the defects fixes.

·       Defect retesting , Regression testing and Sanity testing.

·       Worked with the developers and the functional team

·       Understanding of Business Logic

QA Tester Core Skills:

·       Problem-solving

·       Attention to detail

·       Teamwork

·       Autonomous work

·       Continuous learning

Time management

·       Concise writing

·       Flexibility

·       Critical thinking skills

·       Understanding of User Experience

About Univariety

Univariety (https://www.univariety.com">https://www.univariety.com) is India's Leading Career Counselling & College Guidance Platform for K-12 Schools and is a fast growing Ed-tech company which has pioneered the use of technology in education, right from the level of schools.

With Info Edge (India) Private Limited (parent company of Naukri.com) as a key investor, we are a proud addition to the company’s robust portfolio which includes leading companies across Recruitment, Matrimony, Real Estate and Education.

• March 2020: https://inc42.com/buzz/univariety-gets-fresh-funding-from-info-edge-to-scale-up-higher-education-services/">https://inc42.com/buzz/univariety-gets-fresh-funding-from-info-edge-to-scale-up-higher-education-services/
• Dec 2017: https://inc42.com/buzz/info-edge-univariety-edtech-funding/">https://inc42.com/buzz/info-edge-univariety-edtech-funding/

With 4,00,000+ connections made so far, Univariety’s guidance solutions act as a comprehensive platform for 600+ premier schools for their students across India, Singapore, Indonesia, and Dubai.

Univariety’s students are placed in 50 of the top 100 universities of the world and have received over $20 million inscholarships.

Univarietyis always at the forefront of successful partnerships in the education space with UCLA Extension endorsing its flagship 'Global Career Counselor' certification for teachers, psychologists, and career counselors. Read more here: https://www.univariety.com/gcc/">https://www.univariety.com/gcc/

Also, along with Fortune India magazine, we have established a School Certification process called “Future 50 Schools Shaping Success” which has its presence spread across 82 Cities, 654 Schools, 12587 Educators, and 125921 Students. Read more here: http://www.future50schools.com/">www.future50schools.com.

Job Details

Job Description

• Design and build web applications
• Work with business stakeholders, managers & other developers to create solutions to business problems.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Work on bug fixing and improving application performance

Ideal candidate must have following skills/experience

• Expert level understanding of object-oriented web development in PHP
• Good understanding of Object-Oriented Architecture & Design
• Profound knowledge of any PHP framework like Yii
• Excellent JavaScript competence and command over JQuery
• Excellent understanding of any RDBMS like Oracle, SQL Server, MySQL
• Knowledge of Web Services and micro services
• Hands on experience with CSS & frameworks like Bootstrap/Material
• Experience with GIT & continuous integration
• Practical experience with well-implemented Scrum

Candidates with following skills/experience are preferred along with must have silks above

• Experience on Yii framework (PHP)
• Experience with AngularJs
• Experience with MongoDB
• Write elegant, well-documented code
• Experience in setting up, managing servers & continuous integration
• Should have good interpersonal skills, communication (verbal & written) skills and ability to work independently