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Customer Success Manager ED Tech B2B (UAE )
Customer Success Manager ED Tech B2B (UAE )
learners point's logo

Customer Success Manager ED Tech B2B (UAE )

Partha Sarathy's profile picture
Posted by Partha Sarathy
2 - 10 yrs
₹5L - ₹10L / yr
Bengaluru (Bangalore), UAE
Skills
Account Building
Client On boarding
Retention Strategies
Last enterprise Strategies
UAE Market
ED Tech B2B
Deal Closure

Job Role: Corporate Account – Enterprise Sales (E-Learning B2B)

Location: Bangalore (Onsite)

Market Focus: Gulf, GCC, KSA, Middle East 

working Days : Thursday to Sunday ( Depends on Region to Region)

Key Responsibilities:

  • Enterprise Sales & Penetration – Drive business development in assigned regions, identify new corporate clients, and penetrate untapped markets for professional training programs.
  • Client Retention & Upskilling – Build and maintain long-term client relationships, focusing on repeat business, client satisfaction, and promoting employee upskilling initiatives.
  • Revenue Generation & Deal Closure – Achieve sales targets through effective pitching, negotiation, and timely closure of enterprise deals.
  • Client Onboarding & Proposal Management – Coordinate with trainers and internal teams to arrange onboarding sessions, prepare proposals, and ensure seamless client engagement.
  • Competitor Analysis – Monitor market trends, competitor offerings, and pricing strategies to position the company’s solutions effectively.
  • Reporting & Analysis – Prepare and present sales reports, revenue forecasts, and business insights to management for informed decision-making.
  • Independent Contribution (IC Role) – Handle the complete sales cycle independently, from prospecting to closure, ensuring accountability for assigned targets.

Key Skills:

  • Market Penetration: Ability to explore and capture new business opportunities across GCC, KSA, Europe, and Africa.
  • Retention: Strong client relationship management to ensure recurring business and customer loyalty.
  • Upskilling Initiatives: Knowledge of professional training programs to match corporate learning needs.
  • Revenue Generation: Proven track record of driving sales growth and achieving targets.
  • Deal Closure: Excellent negotiation and persuasion skills to close high-value enterprise deals.
  • Competitor Analysis: Strategic understanding of market competition to design winning proposals.
  • Reporting & Analysis: Strong analytical and reporting skills to track sales performance.
  • Client Engagement: Ability to arrange meetings, onboard clients, and act as a bridge between clients and trainers



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About learners point

Founded :
2001
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

"Learners Point" refers to several different educational and training institutions, so it's important to clarify which one you're interested in. Here's a breakdown of some prominent ones:

1. Learners Point Academy (Dubai, UAE & India)

  • Overview: This is a well-recognized, ISO 9001:2015 certified institute that has been providing corporate and individual training in the MENA region since 2001. They are KHDA-accredited in Dubai and have expanded to India (Bangalore and Kozhikode).
  • Mission: To empower individuals and organizations with skills for success in a rapidly changing world through transformative learning experiences.
  • Courses Offered: They offer a wide range of certified courses across various domains, including:
  • IT: Data Science, AI, Machine Learning, Cybersecurity, UI/UX, Web Development, ERPs (SAP), Microsoft Power Platforms.
  • Finance: Certified Management Accountant (CMA), Financial Modeling, IFRS.
  • Management & HR: Certified HR Manager (CHRM), Strategic HR Management, Project Management (PMP), Leadership Skills, Business Administration.
  • Logistics and Supply Chain: CIPS accreditations.
  • Sales and Marketing: Digital Marketing, Social Media Marketing.
  • Soft Skills: Communication, Public Speaking, Emotional Intelligence.
  • Language Training: Spoken English, Arabic, French, German, Russian.
  • Key Features:
  • Customized training solutions for individuals and corporates.
  • Experienced and qualified trainers.
  • Focus on practical, career-oriented skills.
  • Accreditations from recognized bodies like KHDA, CPD UK, HRCI, and CIPS.
  • Locations:
  • Dubai, UAE: Suite 610 - 6th Floor, The Business Center, Opp to Burjuman Centre, Adjacent to Burjuman Metro Station Exit 4, Khalid Bin Walid Street.
  • Bangalore, India: No. 460/454, 3rd Floor, HSR Layout, 5th Sector, Teachers Colony, Sarjapura Ring Road, Bangalore, Karnataka.
  • Kozhikode, India: 2nd Floor, Agni Arcade, Kodamalikunn Medical College, Thondayad, Kozhikode, Kerala.
  • Reviews: Generally positive reviews highlight responsive staff, helpful instructors, and well-organized course material, with many students successfully clearing certifications.

2. Learning Point Foundation (Bangalore, India)

  • Overview: This is a foundation primarily focused on providing education and support to underprivileged individuals in Bangalore's slum areas, including dropouts and women.
  • Mission: To make education accessible to all, empower individuals and communities to break the cycle of poverty, and build a bright future.
  • Key Initiatives:
  • Educating underprivileged communities.
  • Encouraging dropout students (offering NIOS system for 10th and 12th standard).
  • Empowering women.
  • Supporting Huffaz & Aalims with modern education and skills.
  • Youth education.
  • Counselling and aid.
  • Location: No. 2/1, 1st Cross, Masjid Street, BSA Road, Bengaluru, Karnataka 560005.
  • Reviews: Positive reviews commend their initiative in educating economically deprived youth and providing a supportive learning environment.

3. Learners Point Commerce Academy (LPCA) (Gurgaon, India)

  • Overview: This academy specializes in providing coaching for commerce students, including Class XI, XII (CBSE & ICSE), and professional courses like CA (CPT, IPCC, Final), CS, and ICWA.
  • Key Features:
  • Result-oriented approach with a focus on practical application.
  • Specialized and experienced faculty.
  • Comprehensive study material.
  • Small batch sizes for personalized attention.
  • Location: Block – C, 1306-1307, Lower Ground Floor, Sushant Lok-1, Gurgaon- 122002, Haryana, Delhi NCR, India.

4. The Learning Point (India - various locations/focuses)

  • There are also other entities named "The Learning Point" or similar, which might focus on specific areas like:
  • NEET/JEE Coaching: Some "Learning Point" institutes offer coaching for competitive exams like NEET and JEE in India.
  • Programming/IT Training: Another "Learners Point" in Siliguri, West Bengal, focuses on programming courses (Java, Python, Web Designing, Android App Development, etc.).
  • CAD Training: A "Learners Point" in Coimbatore, Tamil Nadu, specializes in CAD training (AutoCAD, Solidworks, 3ds Max, Catia).
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Candid answers by the company

What does the company do?
What is the location preference of jobs?



Learners Point Academy was founded in the year 2001. It is a training institute located in Dubai that offers career coaching and corporate training. They are known for providing customized training solutions to both individuals and corporations, focusing on building skills for success in today's competitive environment

Company social profiles

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