Cutshort logo
AbleCredit logo
Customer Success Manager
Customer Success Manager
AbleCredit's logo

Customer Success Manager

Arpita Das's profile picture
Posted by Arpita Das
4 - 10 yrs
₹1L - ₹10L / yr
Bengaluru (Bangalore)
Skills
Onboarding
Customer Retention
Stakeholder management
Account Management
Account growth
Post sales
Relationship management
Upsell
Cross sell

Role

Own a portfolio of customer accounts and drive onboarding, adoption, retention, stakeholder management, and account growth. SaaS experience is preferred; BFSI exposure is useful but not mandatory.


Key Responsibilities

  • Own post-sales relationship management for a portfolio of customer accounts.
  • Drive onboarding, implementation coordination, and early value realization.
  • Run regular account reviews covering adoption, risks, action items, and growth opportunities.
  • Improve retention and reduce churn through proactive account management.
  • Identify upsell and cross-sell opportunities with sales or account leadership.
  • Coordinate with product, support, implementation, and operations teams on escalations and customer requests.


Ideal Candidate

  • 5–8 years of experience in customer success, account management, enterprise support, implementation, or client servicing.
  • Strong SaaS or B2B technology experience with demonstrated client management capability.
  • Comfort managing multiple stakeholders across onboarding, adoption, renewals, and ongoing engagement.
  • Commercial mindset with the ability to spot revenue expansion opportunities within existing accounts.
  • Strong communication, problem solving, and cross-functional execution skills.


Must Have

  • Enterprise client handling and stakeholder management
  • Onboarding and product adoption ownership
  • Retention / renewal orientation
  • Escalation management and follow-through
  • CRM discipline and account tracking


Success Metrics

  • Gross retention and renewal rate
  • Product adoption and account health
  • Expansion / upsell contribution
  • Time to value for new customers
  • Escalation closure and review cadence discipline


Preferred backgrounds: SaaS, fintech, B2B technology, enterprise client management



Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About AbleCredit

Founded :
2023
Type :
Product
Size :
0-20
Stage :
Raised funding

About

AI that writes Credit Reports on its own !!

AbleCredit is a friendly, supportive credit assistant. It generates Credit Appraisal Memos based on your policies, without any human intervention.

Read more

Candid answers by the company

What does the company do?
What is the location preference of jobs?

AI that writes Credit Reports on its own !!

AbleCredit is your friendly, supportive credit assistant. It generates Credit Appraisal Memos based on your policies, without any human intervention.

Company social profiles

blog

Similar jobs

Impulse Digital
at Impulse Digital
1 recruiter
Impulse Digital
Posted by Impulse Digital
304 - 305, Chirag Infotech, Road No. 16/Z, Ambica Nagar, Wagle Industrial Estate, Thane, Mumbai 400604
1 - 3 yrs
₹2.6L - ₹3.6L / yr
Search Engine Optimization (SEO)
skill iconGoogle Analytics
Google Webmaster Tools
Wordpress
SEMRush

About Impulse Digital

Impulse Digital is a performance-driven digital marketing agency helping brands grow through data-driven marketing strategies. We specialize in SEO, performance marketing, social media marketing, and lead generation campaigns across multiple industries.

 

Job Overview

We are looking for a Senior SEO Executive with 1–3 years of experience who can manage end-to-end SEO activities, improve website rankings, and drive organic traffic growth. The candidate should have strong knowledge of on-page, off-page, and technical SEO along with hands-on experience in SEO tools.

 

Key Responsibilities

  • Perform keyword research, competitor analysis, and search intent analysis.
  • Execute on-page SEO optimization including meta tags, headings, content optimization, internal linking, and schema implementation.
  • Plan and implement off-page SEO strategies such as high-quality link building and outreach.
  • Conduct technical SEO audits and coordinate with developers to fix issues.
  • Monitor website performance using Google Analytics, Google Search Console, and SEO tools.
  • Track keyword rankings, organic traffic, and SEO KPIs and prepare regular reports.
  • Identify SEO growth opportunities and implement strategies to improve rankings.
  • Optimize website structure, page speed, and mobile performance.
  • Work with content teams to ensure SEO-friendly content strategy and blog optimization.
  • Stay updated with the latest SEO trends, Google algorithm updates, and industry practices.

 

Required Skills & Qualifications

  • 1–3 years of proven experience in SEO.
  • Strong understanding of On-page, Off-page, and Technical SEO.
  • Experience with SEO tools like Ahrefs, SEMrush, Screaming Frog etc.
  • Good knowledge of Google Analytics, Google Search Console, and keyword research tools.
  • Understanding of HTML basics, schema markup, and website structure.
  • Experience in competitor analysis and SEO reporting.
  • Strong analytical and problem-solving skills.
  • Excellent communication and teamwork abilities.

 

Preferred Skills

  • Experience working with WordPress or other CMS platforms.
  • Knowledge of local SEO and international SEO.
  • Basic understanding of content marketing and CRO.

 

Read more
Bilivin Education LLP
Bilivin Education
Posted by Bilivin Education
Kalyan, thane, Mumbai
0 - 2 yrs
₹2L - ₹3L / yr
Lead Generation
b2c
Sales
calling

About Us:

 We have a young and energetic work culture, supported by a strong leadership team that treats everyone like family. We are ambitious, focused, and always aim to improve. We encourage our employees to be creative, try new things, and take risks. However, we expect everyone to work hard and stay professional. We do not tolerate laziness or office politics, and we let go of those who do not perform well.

 

At Bilivin Education, we're committed to your success, and we've partnered with some of India's leading universities to offer you unparalleled educational opportunities. Imagine studying through prestigious institutions like Manipal University, DY Patil University, Amity University, and NMIMS University—all from the convenience of your own space.

 

Whether you’re looking to advance your career with a cutting-edge undergraduate program or take your expertise to the next level with a graduate degree, our diverse range of UG and PG programs are designed to meet your ambitions. Our collaborations ensure that you receive top-notch education that is both flexible and recognized, providing you with the knowledge and credentials to excel in today’s competitive job market.

 

Why Join Us?

· Growth Opportunities: Be part of a company that values innovation and career growth.

· Training and Development: We offer comprehensive training to help you excel in your role.

· Supportive Environment: Work with a team that fosters collaboration and success.

 

Job Description:

We are seeking a motivated Business Development Executive to join our team. In this role, you will drive new business opportunities and build strong client relationships within the custom software development sector.

 

Responsibilities:

 

· Identify and qualify leads through various channels such as cold calling, networking, and referrals.

· Develop and manage a pipeline of prospective clients and opportunities.

· Understand client requirements and propose suitable custom software development solutions.

· Deliver presentations and demonstrations to prospective clients.

· Negotiate contract terms and pricing to achieve profitability goals.

Collaborate with our technical team to ensure proposed solutions align with client needs.

· Maintain strong, long-lasting customer relationships.

· Stay informed about industry trends, competitors, and market conditions.

 

Requirements:

· Strong understanding of software development processes and technologies.

· Excellent negotiation, and interpersonal skills.

· Ability to work independently and as part of a team in a fast-paced environment.

· Proficiency in MS Office.

 

Qualifications:

· Freshers are welcome to apply!

· Excellent communication and interpersonal skills.

· Strong problem-solving abilities and a proactive approach.

· For experienced candidates, relevant experience in sales or business development is preferred

 

Good to have

· Bachelor's degree in Business Administration, Marketing, or a related field.

 

What We Offer:

· Competitive salary.

· Performance-based incentives.

· Comprehensive training and development programs.

· Opportunities for career growth and advancement.

· A dynamic and supportive work environment.

 

We look forward to welcoming young & dynamic candidates to join our growth journey!!

 

Join us at Bilivin Education and take the next step towards a brighter, more successful future. Your dream program is just a click away!

 

Read more
Pammsoft
at Pammsoft
1 recruiter
Khushi Ash
Posted by Khushi Ash
Pune
2 - 5 yrs
₹3L - ₹5L / yr
Adobe Photoshop
skill iconAdobe Illustrator
Graphic Designing

We are looking for a Senior Graphic Designer to manage our client portfolios. If you think you are creative enough to tell the brand stories using innovative graphic solutions, we are looking for you.

 

Job Responsibilities

  • Study design briefs and determine requirements
  • Schedule projects and define budget constraints
  • Conceptualize visuals based on requirements
  • Prepare rough drafts and present ideas
  • Develop illustrations, logos and other designs using software or by hand
  • Use the appropriate colors and layouts for each graphic
  • Work with copywriters and creative director to produce final design
  • Test graphics across various media
  • Amend designs after feedback
  • Ensure final graphics and layouts are visually appealing and on-brand

 

Qualifications

  • 3-5 years of experience
  • Proven graphic designing experience
  • A strong portfolio of illustrations or other graphics
  • Familiarity with design software like Adobe Illustrator, Photoshop is a must
  • A keen eye for aesthetics and details
  • Excellent communication skills
  • Ability to work methodically and meet deadlines
Read more
Axis Entertainment limited
Neha Bobhate
Posted by Neha Bobhate
Navi Mumbai, Mumbai
1 - 2 yrs
₹1L - ₹4.5L / yr
Unity 3D
Game development
skill iconC#
skill iconObjective C
skill iconiOS App Development
+1 more

Responsibilities:

  • Create games in Unity for iOS and Android (OSX and Windows is considered a plus).
  • Write super-clean, testable, and well documented code in C#.
  • Implement systems for the games based on design specifications.
  • Implement, debug and refine core game play features.
  • Collaborate effectively with a small, high-energy team of game designers and programmers.
  • Work with other developers to devise customized solutions to difficult problems.
  • Implement game functionality as per design document and specification.

Requirements:

  • Strong knowledge of object oriented design, design patterns, 3D Math, and data structures.
  • Expert knowledge of Unity3D Programming including Unity GUI, C# scripting, Asset Bundles, Materials/Shaders and iPhone deployment.
  • Graphics Development (Particle Systems, Shaders). Experience with both 3D and 2D graphics in Unity.
  • Experience implementing and/or creating native iOS and Android plugins for Unity.
  • Experience in Adobe Creative Suite, including Photoshop, Illustrator and Flash.
  • Experience with Visual Studio and/or Team Foundation Server.
  • Experience using mobile platform native features such as accelerometer, camera, push notifications, etc.
  • Strong knowledge of C# and the .net framework 2.0 or above.
  • Must love to roll-­up sleeves and get dirty with Unity3D; Integrating textures, animation, meshes, adjusting lighting, setting camera angles, optimization, audio integration etc.
  • Ability to work on fixed deadlines.

 

Skills:

  • Experience with C#, Objective-­C and Javascript are a plus.
  • Level logic design, scene flow planning and creation experience.
  • Facebook application development.
Read more
Indventur Partner
at Indventur Partner
2 recruiters
Vanshika kaur
Posted by Vanshika kaur
Gurugram, Delhi, Noida, Ghaziabad, Faridabad
3 - 8 yrs
₹7L - ₹12L / yr
skill iconPHP
Fullstack Developer
skill iconReact.js
skill iconAngularJS (1.x)

Client: The client is an online marketplace for luxury and fashion products in the middle east. Backed by leading investors, it is one of the fastest-growing platforms driving sustainable luxury.

  • Top 100 Startups Globally by Red Herring  and
  • Top 5 Startups in UAE by Forbes Magazine, 100 top companies that are changing the MENA region by World Economic Forum

Position  Full-stack Developer(PHP)

Responsibilities: 

  • Contribute to all phases of the development lifecycle, act as an individual contributor & collaborator. 
  • Write slick, testable, efficient code. 
  • Responsible for implementing best practices for project delivery. 
  • To Develop Applications using new web technologies, Planning, designing Web Applications. 
  • Quality & Timely Delivery of product requirements. 
  • Coordinate cross-functionally to ensure the product meets business objectives and compliance standards. 

Requirements: 

  • Proven experience as a Full-Stack Developer with strong coding and design skills. 
  • Degree in Computer Science, B. Tech 
  • Good command over Data Structures & Algorithms. 
  • Skills we consider PHP/Python, OOPs, javascript, HTML, CSS, MYSQL/NoSQL/MongoDB. 
  • Mind Good to have experience in MVC frameworks such as YII / CI. 
  • Experience in Memcache, Redis, or similar caching technology. 
  • Familiar with web servers (NGINX/APACHE) 
  • Experience in using Git, AWS, Agile methodologies, RESTful web services 
  • Hands-on experience with Remote Debugging and other debugging tools and techniques. 
  • Experience integrating open source and third-party applications into an existing system

CTC: 7-12 LPA

Location: Gurgoan

To apply: fill in this form https://www.bitlylinks.com/RG3KOeks1">https://www.bitlylinks.com/RG3KOeks1

 

For other open positions please visit: https://bit.ly/IndventurOpenroles">https://bit.ly/IndventurOpenroles

Read more
coforge
Kolkata
10 - 12 yrs
₹2L - ₹15L / yr
Software Testing (QA)
Test Automation (QA)
Appium
Selenium
Manual testing
+6 more
Role: Automation & Manual Testing
Exp: 10-12yrs
Location: Kolkata
Notice peroid: Immediate r 30days
Skill: Manual testing,Automation testing,Java,bdd,selenium
Read more
Interior Company
Interior Company
Agency job
via Kalibre global konnects by Vimal Patel
Ahmedabad
3 - 4 yrs
₹25L - ₹40L / yr
Marketing
Digital Marketing
Interior design
Social Media Marketing (SMM)

Responsibilities

  • Reaching out to architects and interior designers according a marketing strategy
  • Managing company’s communication related to business development
  • Representing the company at events
  • Engaging the retail customers through marketing campaigns

Skills Required

  • Desktop applications like MS Office
  • Fluency in English
  • Knowledge of online channels of marketing and publicity

Qualification

  • Graduate in any discipline

Experience

  • Minimum 3 year of experience in digital marketing
Read more
Ridlr
at Ridlr
2 recruiters
Mamta Surve
Posted by Mamta Surve
Mumbai
2 - 3 yrs
₹4L - ₹6L / yr
User Experience (UX) Design
skill iconHTML/CSS
Adobe Photoshop
skill iconAdobe Illustrator
Interaction Design
+2 more
Graphic designer & illustrator Graduate/Post Graduate from a design school 2 - 3 years work experience Good with concepts, ideas and worked on marketing campaigns Knowhow of Photoshop & Illustrator Video making/editing skills are a bonus Key Tasks Leading entire online/offline design portfolio Conceptualization and execution of entire marketing design campaign Scope: Digital banners, ads, social media posts, emailers Offline: ATL and BTL campaign work, storyboards, logos, Mobile App experience is desirable.
Read more
GoPerceptive
at GoPerceptive
2 recruiters
Devansh Modi
Posted by Devansh Modi
Remote, NCR (Delhi | Gurgaon | Noida)
1 - 4 yrs
₹3L - ₹5L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
skill iconJavascript
skill iconExpress
skill iconReact.js
+2 more

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

The Candidate should have knowledge and experience with specified technologies:

  • Great at building server-side code in NodeJs & ExpressJs
  • Experience with NoSQL databases such as MongoDB
  • Experience in building and consuming REST API
  • Authentication and authorisation using JWT tokens
  • Proficient understanding of code versioning tools, such as Git
  • DevOps knowledge especially in AWS EC2 and S3
  • Knowledge of headless Chrome, Puppeteer will be huge plus
  • Experience in HTML, CSS
  • Understanding of React will be a bonus
Read more
FundsIndia
at FundsIndia
1 recruiter
VANI P
Posted by VANI P
Chennai
5 - 10 yrs
₹5L - ₹15L / yr
Spring/Hibernate framework
ActiveMQ
skill iconPostgreSQL
FundsIndia is India’s first leading online investment platform. It is a leader and innovator in the financial technology space offering a variety of financial products like mutual funds, equities, and deposits. Our platform also offers bespoke value-added financial advisory services, flexible SIPs, trigger-based investing, automated advisory services leveraging sophisticated data models and algorithms. Our tech stack runs on AWS and is predominantly based on Java on the backend. We are looking for experienced Backend developers responsible for the development and maintenance of complex high performing backend systems that integrate with various service and data providers and developing different layers of the infrastructure. Responsibilities - Data modeling to optimize for performance based on access paths - Replication and sharding multiple data storage systems - Designing APIs and abstractions to expose to the front-end - Building servers and clients for data storage and querying - Experience developing, designing and architecting large-scale web and mobile applications - Extensive database experience with SQL and No SQL solutions - Ensure the best possible reliability, correctness, performance, quality, and responsiveness of the application - Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into an effective technical implementation - Help maintain code quality, organization, and automatization Skills - Strong knowledge of server-side programming - Experience with higher level programming languages like Java, Python, JavaScript , Golang - Experience with databases like Postgres, Mongo, HBase - Familiarity with RESTful APIs to connect front-end applications to back-end service - Experience with offline storage, threading, and performance tuning - Knowledge of the open-source ecosystem, frameworks and the libraries available for common tasks - Familiarity with cloud message APIs and push notifications - A knack for benchmarking and optimization - Proficient understanding of code versioning tools, such as Git - Familiarity with continuous integration - A strong presence on developer forums like Github, Stackoverflow etc. a plus - Experience in building applications in the BFSI space a plus - Ability to work in a fast-paced startup - Outstanding work-ethic - Proven ability to mentor, guide and technically lead other developers
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos