Customer Success Associate

We are looking for a driven and analytical Product Manager to lead the planning, development, and continuous improvement of our digital products. The candidate will work closely with engineering, design, marketing, sales, and business teams to translate customer and business needs into successful product solutions.

Key Responsibilities

• Define and communicate the product vision, strategy, and roadmap.
• Gather and analyze customer, market, and business requirements.
• Translate requirements into clear product specifications, user stories, and acceptance criteria.
• Prioritize features and maintain the product backlog.
• Work closely with developers, designers, QA, and other stakeholders throughout the product development lifecycle.
• Conduct market and competitor research to identify opportunities.
• Coordinate product launches and feature releases.
• Track product performance using relevant KPIs and analytics.
• Collect and analyze customer feedback to improve the product.
• Identify usability issues and recommend product enhancements.
• Participate in Agile/Scrum activities, including sprint planning and reviews.
• Ensure product initiatives align with overall business objectives.

Job Description

This is a remote position.

Our Core Value

• Client Success: Our clients’ success is our success
• Extreme Ownership: We own our work and its outcomes fully
• Proactive Collaboration: Teamwork elevates us all 
• Quality with Pragmatism: We aim for excellence with a focus on practical solutions
• Effective Feedback: Honest, constructive feedback fosters improvement
• Proactive Collaboration: Teamwork elevates us all

Experience Level

​We're looking for a seasoned Product Manager with at least 4 years of experience building user-centric products. You should be a "product craftsperson" who can demonstrate a history of driving tangible, impactful results

Role Overview 

As a Product Manager, you will be responsible for the entire product lifecycle, from initial concept to launch and beyond. You'll act as the central hub, working with stakeholders and clients to define product roadmaps and success metrics.

A key part of your role will be to deeply understand customer and business needs and translate them into clear, actionable requirements for the development team. You will own the product backlog, analyze performance data to identify opportunities, and partner closely with design and engineering to ensure successful execution

Key Responsibilities

• Product Strategy & Execution: You will define and document product requirements, create and maintain a prioritized backlog, and ensure business needs are met throughout the design, development, and delivery phases.
• Data-Driven Decision Making: You will use your strong analytical and problem-solving skills to gather, analyze, and interpret data to prove or disprove hypotheses and guide product evolution. Expertise in Excel and SQL is essential for this.
• Stakeholder & Client Management: You will communicate with internal and external teams, including clients, to manage expectations, present product status, and gather feedback. Strong consultative, listening, and presentation skills are crucial.
• Cross-Functional Collaboration: You will coordinate with various teams—including design, engineering, sales, and support—to build, manage, and evolve the product. A solid understanding of software engineering concepts will help you drive product strategy effectively

Requirements

What We're Looking For

• Product Mindset: You'll be a central figure, coordinating with various teams to build and support the product
• Agile Experience: You must have experience working within Agile and Extreme Programming methodologies in a continuous deployment environment
• Technical Acumen: You should have a solid understanding of software engineering concepts to help drive product strategy
• Exceptional Communication: You should have strong consultative, listening, and presentation skills to effectively communicate with clients and stakeholders
• Analytical and Problem-Solving Skills: We need someone with a strong ability to understand complex business environments and to dive into data using Excel and SQL to derive meaningful insights.
• Attention to Detail: You will need to create clear and precise product documentation and assist in the sales and pre-sales process

Benefits

What We Offer 

• Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.  
• Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk. 
• Cutting-Edge Projects: Work on exciting projects with the latest AI technologies   
• Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance. 
• Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind. 
• And More: Extra perks to support your well-being and professional growth. 

Work Environment 

• Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results. 
• Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered. 
• Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team. 

Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About The Sleep Company

The Sleep Company is India's fastest-growing D2C sleep and comfort brand, built on patented Smart GRID technology and trusted by over 5 lakh customers. Our portfolio spans mattresses, pillows, toppers and ergonomic seating, sold across online channels and a growing network of experience centres nationwide. We move fast, think big and put the consumer at the centre of everything we do.

Role Overview

As Senior Product Manager, you will own the product roadmap for your category or platform. You will work with Engineering, Design, Marketing, Operations and Retail to build products and experiences that customers love and that grow the business.

Key Responsibilities

• Own the product vision, strategy and roadmap for your area
• Turn customer insights, data and business goals into clear priorities
• Write clear PRDs and user stories, and manage the backlog
• Lead product launches from idea to release, working closely with Engineering and Design
• Track key metrics such as conversion, retention and NPS, and act on what the data shows
• Run experiments and A/B tests to improve the customer journey across web, app and stores
• Work with Marketing, Supply Chain and Retail teams to keep product, pricing and experience aligned
• Study the market and competitors to spot new opportunities
• Mentor junior product managers and share best practices

Requirements

• Product management experience, ideally in D2C, e-commerce or consumer products
• Proven record of launching and scaling products
• Strong analytical skills and comfort with tools such as GA, Mixpanel or SQL
• Clear communication and the ability to manage multiple stakeholders
• Sound understanding of the omnichannel customer journey
• Bachelor's degree required; MBA is a plus

Role Overview

We are looking for a driven and analytical Product Manager to own end-to-end product initiatives across our fintech ecosystem. You will work closely with Engineering, Growth, Risk, and Operations teams to build scalable, customer-centric solutions that drive measurable business impact.

Key Responsibilities

• Own the product lifecycle from problem discovery → PRD → launch → iteration
• Write clear and structured PRDs, user stories, and acceptance criteria
• Collaborate cross-functionally with Engineering, Design, Growth, Risk, and Business teams
• Define product roadmaps and prioritize based on impact and feasibility
• Analyze product performance, funnels, and user behavior using data
• Drive experimentation, A/B testing, and continuous optimization
• Translate business goals into scalable product solutions

Required Skills & Qualifications

• 3–7 years of Product Management experience (preferably in fintech/startup environments)
• Strong analytical skills with hands-on experience in SQL and Excel/Google Sheets
• Experience working in Agile environments with engineering teams
• Ability to think structurally and solve complex product problems
• Strong stakeholder management and communication skills
• Working understanding of APIs, integrations, and system workflows
• Comfort using AI tools to enhance productivity, documentation, research, and product discovery
• Basic understanding of prompt structuring to improve research, analysis, and workflow efficiency

Key Responsibilities

Define product strategy, roadmap, and product development plans.

Conduct market and competitor analysis to identify new opportunities.

Drive product adoption, customer experience, conversion, and business growth.

Work with UX/UI, Engineering, Marketing, Operations, and Customer Support teams.

Track product performance using

Google Analytics and other analytics tools

.

Analyze customer feedback and data to drive product improvements.

Manage product launches, integrations, documentation, and internal training.

Identify opportunities for innovation, revenue growth, and product enhancement.

Requirements

Experience in

Product Management

, preferably within Travel/OTA/TravelTech.

Strong understanding of product strategy, roadmap, analytics, and execution.

Experience with

Google Analytics/product analytics tools

.

Strong communication, problem-solving, and stakeholder management skills.

Ability to manage multiple projects in a fast-paced environment.

Title: Senior Product Manager

Location: Mumbai

Job Type: Full-Time, Work From Office

About Us

Traya is an Indian direct-to-consumer hair care brand platform that provides a holistic treatment for consumers dealing with hair loss. The Company provides personalized consultations that help determine the root cause of hair fall among individuals, along with a range of hair care products that are curated from a combination of Ayurveda, Allopathy, and Nutrition. Traya's secret lies in the power of diagnosis. Our unique platform diagnoses the patient’s hair & health history, to identify the root cause behind hair fall and delivers customized hair kits to them right at their doorstep. We have a strong adherence system in place via medically trained hair coaches and proprietary tech, where we guide the customer across their hair growth journey, and help them stay on track. Traya is founded by Saloni Anand, a techie turned-marketeer and Altaf Saiyed, a Stanford Business School alumnus.

Our Vision:

Traya was created with a global vision to create awareness around hair loss, de-stigmatise it while empathizing with the customers that it has an emotional and psychological impact.

Most importantly, to combine 3 different sciences (Ayurveda, Allopathy and Nutrition) to create the perfect holistic solution for hair loss patients.

The Founders:

Founded by Saloni Anand, a techie-turned-marketeer and Altaf Saiyed, a Stanford Business School alumnus.

About Product Team:

Our Product Team works closely with the Business and Engineering teams to ensure we develop the right technology solutions for customer experience, acquisition, and retention. If you're passionate about making a difference in people's lives through cutting-edge product strategies, this role is for you.

Traya web and app are at the heart of user acquisition and retention. These platforms enable the user to get their hair loss diagnosed, purchase the hair care kit, get hair coach support, access features that help them remain consistent with their routine, and achieve great hair. The product management team at Traya is seeking a highly motivated, data driven Product Manager to drive the consumer-facing web and app products.

A successful Product Manager must have exceptional user insights and research background, data skills, strong analytical abilities, relationship-building and communication skills across cross-functional teams, an ability to work under tight deadlines, a track record of delivering results, and be an independent self-starter.

Responsibilities:

●Acquisition/ Retention Strategy: Develop and execute a comprehensive retention/acquisition strategy for our mobile app, utilizing data-driven insights to identify opportunities for improvement.

●User Experience Enhancement: Collaborate with cross-functional teams, including UX/UI designers and developers, to enhance the overall user experience within the app, ensuring use in seamless navigation and engagement.

●Feature Development: Lead the ideation, planning, and execution of new features and functionalities within the app that contribute to improved user retention. Analytics and Insights: Utilize analytics tools and customer feedback to monitor user behaviour, identify pain points, and propose data-driven solutions to increase user engagement and retention.

● A/B Testing: Implement A/B testing methodologies to evaluate the performance of different features and strategies, optimizing for user retention metrics. Communication and Collaboration: Effectively communicate product initiatives and updates to cross-functional teams, ensuring alignment with overall company objectives.

●Competitor Analysis: Stay informed about industry trends, competitor activities, and emerging technologies to inform product decisions and maintain a competitive edge.

●KPI Monitoring: Establish key performance indicators (KPIs) related to user retention and regularly monitor, report, and analyse these metrics to track the success of implemented strategies.

Qualifications:

● Bachelor's degree in Computer Science, or a related field.

● Proven experience as a Product Manager with a focus on improving user retention in a consumer company.

● Strong analytical and problem-solving skills, with the ability to interpret data and trends.

● Experience with mobile app development and a solid understanding of user experience principles.

● Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.

● Familiarity with A/B testing methodologies and a data-driven

decision-making approach.

● Proactive mindset with the ability to prioritize and manage multiple projects simultaneously.

● Knowledge of agile development methodologies is a plus.

Product Manager / Associate Product Manager

Turn messy real-world problems into simple products.

AbleCredit builds software for complex enterprise workflows where AI, APIs, business rules, human decisions, and real-world operations have to work together reliably. We care about building products that work in production - not just in demos. Our customers don't arrive with clean product requirements. They have operational problems involving people, policies, existing systems, edge cases, and workflows built over years. Product at AbleCredit means understanding that complexity deeply and turning it into reusable, simple product capabilities.

What You'll Own?

• Spend time with customers and internal teams to understand workflows, constraints, and the real problem behind requests.

• Translate ambiguous operational problems into clear product requirements, user journeys, and measurable outcomes.

• Work closely with engineering and design from discovery through rollout rather than handing off specifications.

• Prioritize based on customer impact, product strategy, effort, risk, and reuse across customers.

• Define success metrics and evaluate whether shipped products actually improve the workflow.

• Own launches, feedback loops, adoption, and iteration after release.

• Identify patterns across customer requests and turn them into reusable platform capabilities instead of one-off customizations.

• Maintain clarity on what we are building, why we are building it, and what we deliberately are not building.

What We're Looking For?

• 1-5 years of product, engineering, analytics, consulting, operations, or adjacent experience; level will be calibrated to experience.

• Strong problem decomposition and structured thinking.

• Ability to understand technical systems, APIs, data flows, and constraints well enough to work deeply with engineers.

• Excellent written and verbal communication.

• Comfort speaking with customers and asking detailed questions until the underlying workflow is understood.

• Bias toward evidence, prototypes, and shipped outcomes rather than process for its own sake.

• Ability to operate with ambiguity and make sensible trade-offs.

Nice to Have

• Experience with B2B SaaS, enterprise software, workflow products, fintech, or AI-assisted products.

• Technical background or prior engineering experience.

• Experience working with APIs, integrations, analytics, or operational products.

• Experience taking a product from discovery through adoption.

How Product Works Here?

Product managers are expected to understand the problem deeply, not act as ticket routers. The best solution may be a new feature, a platform primitive, a workflow change, an API, or deciding not to build something. Success is measured by customer and product outcomes, not PRD volume.

Senior Product Manager – Growth & Consumer Products (FinTech Preferred)

We're looking for a Senior Product Manager with 6+ years of product management experience, including the last 3+ years owning consumer-facing B2C products (app, onboarding, checkout, growth, or conversion funnels).

Must Have:

- Consumer product ownership (not backend/infrastructure-focused)

- Strong track record of improving conversion, engagement, revenue, or retention through A/B testing and data-driven experimentation

- Experience with analytics, funnels, cohorts, and product metrics

- Active use of AI tools (ChatGPT, Claude, Gemini, Perplexity, etc.) in product work

- Strong stakeholder management across business, engineering, and design teams

- Experience writing PRDs, user stories, and working in Agile environments

- Current or recent experience in a B2C product company (FinTech preferred; otherwise Series B+ startup)

Good to Have:

- Experience with AI/ML products, prompt engineering, LangChain, or RAG.

Product Marketing Manager — ADDA

Location: Bengaluru / Remote-friendly, must be living in Apartment Complex

Read this First: Is this role right for you?

This role is about marketing to our existing customers, not winning new ones.

As our Product Marketer, you'll help customers:

1. See the value. Understand which of their everyday problems each ADDA feature solves.
2. Use it well. Know exactly how to adopt and get the most out of those features.

Your north-star metric is customer retention. You succeed when customers use more of ADDA, get more value from it, and stay with us.

This role is not about acquisition. If most of your experience is in performance marketing, growth marketing, SEO, paid campaigns, or converting prospects into paying users, this role won't be the right fit. We'd rather tell you that now than waste your time.

Responsibilities

1. Product marketing inside and outside the product. Inside, that means in-product nudges, pop-ups, tooltips, walkthrough videos, and notifications. Outside, it means social posts, blogs, website pages, emails, and WhatsApp communication. Both are yours, end to end.
2. Launching new releases. Tell customers what's new and persuade them to start using it.
3. Driving ongoing adoption. Run continuous programs such as Feature of the Month, customer success stories, feature highlights, and social content, so features get discovered, adopted, and used regularly.
4. Keeping every asset current. Update the website, decks, USP docs, pricing, screenshots, and case studies as the product evolves.
5. Shaping features from the start. Work with Product Managers at the PRD/FS stage to agree on the pain points, benefits, product marketing plan, and discoverability of each feature.

What we're looking for

• 4–6 years in product marketing at a B2B SaaS product company
• Evidence of owning a launch end to end: positioning through to adoption, not just producing the assets someone else specified
• Strong creative skill across formats — blogs, product pages, emails, in-product copy, setup guides, social posts and other shareables, videos
• Comfort with numbers: you can pull product usage data, read a funnel, and say honestly whether something worked
• The discipline to run a content calendar.
• Hands-on experience on visuals and short videos (Canva, editing, or strong AI-tool leverage)

Why ADDA?

• ADDA is a Make in India, profitable and 17 years old globally trusted SaaS product — 25,000+ communities, 7.5M+ residents, 10+ countries.
• You sit between Product and Marketing with real ownership and a direct line to leadership
• Remote-friendly. Competitive salary

Product Manager – AI/GenAI

Our AI platform that lets people ask questions of their enterprise data in natural language and get trustworthy answers. The hard part isn't the model — it's the fit between what the product can genuinely do and what customers actually need, over data that is never as clean as anyone hopes. We're hiring a Product Manager to own that fit: to do the detailed thinking on customer pain, competitive landscape, and where the technology is going, and to turn it into a sharp, defensible product proposition and roadmap. You'll work closely with the CTO (who currently carries this thinking) and become the person who owns the depth beneath it.

What you'll own

• Proposition & positioning. Take fuzzy capability and turn it into a clear, honest, defensible articulation of what Jiva is, who it's for, and why it wins. Kill the gap between what's sold and what's deliverable.

• Customer intelligence (within the current structure). Sales and Delivery own the customer relationship today; you build the customer picture through them —mining PoC post-mortems, win/loss, readiness audits, sales-call notes, and Delivery's ground truth. Extract real jobs-to-be-done, separate stated wants from underlying pain, and bring a synthesized customer voice into the room. Over time, earn a path to direct customer contact — but you'll start by getting more 

out of the signal the field teams already carry than anyone does today.

• Competitive & technology intelligence. Track the space — RAG, text-to-SQL, tabular/relational foundation models, agentic systems, the commercial players — and synthesize it into product direction. Know what's real and what's marketing.

• Requirements & roadmap. Translate the above into crisp requirements and a prioritized roadmap, in partnership with Engineering. Make the trade-offs explicit.

• Sales & Delivery enablement. Own the "what we can honestly promise" story so field teams stop overselling and start qualifying. You are the source of truth on capability boundaries.

Must-haves

• 5+ years in B2B / enterprise product management, ideally on data, analytics, AI/ML, or platform products.

• Demonstrated ability to frame a proposition — you can show us a product or feature where you turned raw capability into a positioning that won customers. Portfolio evidence, not a claim.

• Technical fluency in AI/data. You understand RAG, LLMs, text-to-SQL, and data quality well enough to judge feasibility vs. hype and to earn engineers' respect. You don't need to code; you need to reason.

• Customer discovery skill — and the resourcefulness to apply it 

indirectly. You've run structured discovery and can distinguish what customers say from what they need. Just as important here: you can extract sharp customer insight secondhand — through sales and delivery teams, deal histories, 

and product usage — because you won't have direct customer access on day one.

• Evidence-driven and structured. You validate before you evangelize. Strong written thinker — you can put a proposition on one page and defend it.

Nice-to-have

• Exposure to NL→SQL, semantic layers, knowledge graphs, or enterprise data governance.

• 0-to-1 or turnaround experience — comfort building the function, not just running it.

• Experience selling into or building for regulated / data-sensitive enterprises