
SAP Team Lead / SAP Business Process Lead (m/w/d)
Location: Remote
Employment Type: Full-time
Department: IT / Operations / Supply Chain
About Swissplast AG
Swissplast is a Swiss plastics technology company specializing in the thermoforming and deep-drawing of high-quality plastic components for various industrial applications. With operations across Switzerland and Germany, Swissplast Ag combines innovative production technologies, quality, and customer-focused solutions to serve a diverse range of industries.
About the Role
We are looking for an experienced SAP Team Lead / SAP Business Process Lead to take ownership of SAP-related processes across logistics, purchasing, order management, and manufacturing operations.
The ideal candidate combines strong hands-on SAP expertise with proven leadership experience and a practical understanding of cross-functional business processes. You will work closely with different departments, drive process improvements, manage SAP-related responsibilities, and ensure knowledge is effectively transferred across the organization.
Key Responsibilities
- Lead and coordinate SAP-related activities across logistics, purchasing, order management, and production
- Support and optimize SAP processes within SD, MM, and PP
- Manage cross-functional SAP projects and process-improvement initiatives
- Acts as a bridge between the European and Indian teams, translating the German team’s requirements into English and clearly communicating them to the Indian team through regular meetings and discussions.
- Take responsibility for department-level SAP activities and coordinate team members where required
- Analyze business requirements and translate them into effective SAP solutions
- Create, maintain, and improve SAP reports and business documentation
- Use SAP reporting and advanced Excel capabilities to analyze data and support business decisions
- Identify process gaps and proactively recommend improvements
- Ensure consistent SAP processes and effective knowledge sharing across teams
- Quickly learn company-specific SAP processes and independently take ownership of new responsibilities
- Train and support colleagues and transfer SAP knowledge effectively to other team members
Required Skills & Experience
- 5+ years of strong SAP experience, ideally in logistics, purchasing, order management, or related business processes
- Hands-on experience with SAP SD, MM, and PP
- Proven experience working on cross-functional SAP projects
- Demonstrated leadership experience with the ability to manage people and take responsibility for department-level activities
- Strong understanding of business processes within a manufacturing environment
- Experience in plastics manufacturing or a similar production environment is highly desirable
- Excellent Excel skills and solid experience working with SAP reports and data
- Native or bilingual English proficiency
- German communication skills are Mandatory
- Strong analytical and problem-solving capabilities
- Excellent communication and documentation skills
- Detail-oriented, proactive, and confident approach to work
- Ability to work independently while collaborating effectively with different departments
- Strong ability to learn company-specific SAP processes quickly and transfer knowledge to others
What We Are Looking For
The successful candidate will be a hands-on SAP professional and confident leader who can bridge the gap between business operations and SAP.
You should be comfortable taking ownership, solving problems independently, communicating with stakeholders, and driving improvements in a fast-paced manufacturing environment.
Experience in plastics or a comparable production environment will be a strong advantage.

About Swissplast
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Required Technical Skill Set
MS Azure, M365, PowerShell
No of Requirements
1
Desired Experience Range
5 to 10 Years
Location of Requirement
Bangalore/Hydrabad
Desired Competencies (Technical/Behavioral Competency)
Must-Have
· Hands-on experience in Automating solutions in Power shell at L3 level
· Experience in monitoring, troubleshooting, and executing Azure Runbooks for operational automation
· Working knowledge of Microsoft 365 Groups management and support
· String Experience in M365 License Management
· Strong understanding of Agile methodologies, with experience working in Scrum or Kanban environments
· Knowledge of Azure monitoring and diagnostics tools (Log Analytics, Application Insights, Alerts)
· Good understanding of application security, reliability, and performance optimization in cloud environments
· Excellent problem-solving, collaboration, and communication skills
· Proficiency in DevOps practices, including CI/CD pipeline implementation and maintenance (Azure DevOps or GitHub Actions)
Good-to-Have
· AZ-204
· Good understanding of M365 Security and Compliance features, including retention, audit, and data governance policies
Job role: Systems Engineer (L2)
Location: Remote/Bengaluru
Experience: 3-6 years
About the Role:
We are looking for a Systems Engineer (L2) to join our growing infrastructure team. You will be responsible for managing, optimizing, and scaling our cloud communication platform that handles billions of messages and voice calls annually.
Key Responsibilities:
— Design, deploy, and maintain scalable cloud infrastructure — AWS/GCP/Azure.
— Manage and optimize networking components — routers, switches, firewalls, load balancers.
— Handle incident response — monitor systems, identify issues, resolve production problems.
— Implement DevOps best practices — CI/CD pipelines, automation, containerization.
— Collaborate with backend and product teams on system architecture.
— Performance tuning — ensure high availability and reliability of platform.
— Security management — implement security protocols and compliance standards.
Required Skills:
Technical:
- Linux/Unix administration — strong fundamentals
- Networking — TCP/IP, DNS, BGP, VoIP protocols
- Cloud platforms — AWS/GCP/Azure — minimum 2 years
- DevOps tools — Docker, Kubernetes, Jenkins, CI/CD
- Monitoring tools — Grafana, Prometheus, Kibana, Datadog
- Scripting — Python, Bash, Shell
- Databases — MySQL, PostgreSQL, Redis
Soft skills:
- Strong problem-solving under pressure
- Good communication — English written and verbal
- Team player — collaborative mindset
Good to Have:
- Experience in telecom/CPaaS/cloud communications industry
- Knowledge of VoIP, SIP, RTP protocols
- AI/ML operations experience
- CCNA/AWS certifications
What does a successful Senior DevOps Engineer do at Fiserv?
This role’s focus will be on contributing and enhancing our DevOps environment within Issuer Solution group, where our cross functional Scrum teams are delivering solutions built on cutting-edge mobile technology and products. You will be expected to support across the wider business unit, leading DevOps practices and initiatives.
What will you do:
• Build, manage, and deploy CI/CD pipelines.
• DevOps Engineer - Helm Chart, Rundesk, Openshift
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline.
• Implementing various development, testing, automation tools, and IT infrastructure
• Optimize and automate release/development cycles and processes.
• Be part of and help promote our DevOps culture.
• Identify and implement continuous improvements to the development practice
What you must have:
• 3+ years of experience in devops with hands-on experience in the following:
- Writing automation scripts for deployments and housekeeping using shell scripts (bash) and ansible playbooks
- Building docker images and running/managing docker instances
- Building Jenkins pipelines using groovy scripts
- Working knowledge on kubernetes including application deployments, managing application configurations and persistence volumes
• Has good understanding on infrastructure as code
• Ability to write and update documentation
• Demonstrate a logical, process orientated approach to problems and troubleshooting
• Ability to collaborate with multi development teams
What you are preferred to have:
• 8+ years of development experience
• Jenkins administration experience
• Hands-on experience in building and deploying helm charts
Process Skills:
• Should have worked in Agile Project
environment. He/she must demonstrate a high level of ownership, integrity, and leadership
skills and be flexible and adaptive with a strong desire to learn & excel.
Required Skills:
- Strong experience working with tools and platforms like Helm charts, Circle CI, Jenkins,
- and/or Codefresh
- Excellent knowledge of AWS offerings around Cloud and DevOps
- Strong expertise in containerization platforms like Docker and container orchestration platforms like Kubernetes & Rancher
- Should be familiar with leading Infrastructure as Code tools such as Terraform, CloudFormation, etc.
- Strong experience in Python, Shell Scripting, Ansible, and Terraform
- Good command over monitoring tools like Datadog, Zabbix, Elk, Grafana, CloudWatch, Stackdriver, Prometheus, JFrog, Nagios, etc.
- Experience with Linux/Unix systems administration.
- Good experience in AWS services like Elastic Compute Cloud(EC2), IAM, RDS, API Gateway, Cognito, etc.
- Using GIT, SonarQube, Ansible, Nexus, Nagios, etc.
- Strong experience in creating, importing and launching volumes with security groups, auto-scaling, Load Balancers, Fault-tolerant
- Experience in configuring Jenkins job with related Plugins for Building, Testing, and Continuous Deployment to accomplish the complete CI/CD.
About Us
We have grown over 1400% in revenues in the last year.
Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.
Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.
Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1.
We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups.
We are a fully remote team.
Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.
As a Site Reliability Engineer you will be in charge of:
- Designing, analyzing and troubleshooting large-scale distributed systems
- Engaging in cross-functional team discussions on design, deployment, operation, and maintenance, in a fast-moving, collaborative set up
- Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
- Debugging and optimizing code and automating routine tasks
- Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
- Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products
- You will follow and write good code and solid engineering practices
Requirements
You can be a great fit if you are :
- Extremely self motivated
- Ability to learn quickly
- Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
- Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
- Passionate about the possibilities at the intersection of AI + Banking
- Worked in a startup of 5 to 30 employees
- Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation.
- 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
- Have a solid understanding of system availability, latency, and performance
- Strong programming skills in at least one major programming language and the ability to learn new languages as needed
- Strong System/network debugging skills
- Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
- Experience with setting up production-level monitoring and telemetry
- Expertise in Container management & AWS
- Experience with kubernetes is a plus
- Experience building CI/CD pipelines
- Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
- Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
- Ability to effectively articulate technical challenges and solutions.
- Proactive outlook for ways to make our systems more reliable
We are looking for a Sr. Engineer DevOps and SysOps, who is responsible for managing AWS and Azure cloud computing. Your primary focus would be to help multiple projects with various cloud service implementation, create and manage CI/CD pipelines for deployment, explore new services on cloud and help projects to implement them.
Technical Requirements & Responsibilities
- Have 4+ years’ experience as a DevOps and SysOps Engineer.
- Apply cloud computing skills to deploy upgrades and fixes on AWS and Azure (GCP is optional / Good to have).
- Design, develop, and implement software integrations based on user feedback.
- Troubleshoot production issues and coordinate with the development team to streamline code deployment.
- Implement automation tools and frameworks (CI/CD pipelines).
- Analyze code and communicate detailed reviews to development teams to ensure a marked improvement in applications and the timely completion of projects.
- Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security.
- Optimize the company’s computing architecture.
- Conduct systems tests for security, performance, and availability.
- Develop and maintain design and troubleshooting documentation.
- Expert in code deployment tools (Puppet, Ansible, and Chef).
- Can maintain Java / PHP / Ruby on Rail / DotNet web applications.
- Experience in network, server, and application-status monitoring.
- Possess a strong command of software-automation production systems (Jenkins and Selenium).
- Expertise in software development methodologies.
- You have working knowledge of known DevOps tools like Git and GitHub.
- Possess a problem-solving attitude.
- Can work independently and as part of a team.
Soft Skills Requirements
- Strong communication skills
- Agility and quick learner
- Attention to detail
- Organizational skills
- Understanding of the Software development life cycle
- Good Analytical and problem-solving skills
- Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
- Should have a high level of energy working as an individual contributor and as a part of team.
- Good command over verbal and written English communication

Must Have Skills
- AWS Solutions Architect and/or DevOps certification, Professional preferred
- BS level technical degree or equivalent experience; Computer Science or Engineering background preferred
- Hands-on technical expertise on Amazon Web Services (AWS) to include but not limited to EC2, VPC, IAM, Security groups, ELB/NLB/ALB, Internet gateway, S3, EBS and EFS.
- Experience in migration-deployment of applications to Cloud, re-engineering of application for cloud, setting up OS and app environments in virtualized cloud
- DevOps automation, CI/CD, infrastructure/services provisioning, application deployment and configuration
- DevOps toolsets to include Ansible, Jenkins and XLdeploy, XLrelease
- Deploy and configuration of Java/Wildfly, Springboot, JavaScript/Node.js and Ruby applications and middleware
- Scripting in Shell (bash) and Extensive Python
- Agile software development
- Excellent written, verbal communication skills, presentation, and collaboration skills - Team leadership skills
- Linux (RHEL) administration/engineering
Experience:
- Deploying, configuring, and supporting large scale monolithic and microservices based SaaS applications
- Working as both an infrastructure and application migration specialist
- Identifying and documenting application requirements for network, F5, IAM, and security groups
- Implementing DevOps practices such as infrastructure as code, continuous integration, and automated deployment
- Work with Technology leadership to understand business goals and requirements
- Experience with continuous integration tools
- Experience with configuration management platforms
- Writing and diagnosing issues with complex shell scripts
- Strong practical application development experience on Linux and Windows-based systems
- Hands on experience in following is a must: Unix, Python and Shell Scripting.
- Hands on experience in creating infrastructure on cloud platform AWS is a must.
- Must have experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory and Chef.
- Must be good at these DevOps tools:
Version Control Tools: Git, CVS
Build Tools: Maven and Gradle
CI Tools: Jenkins
- Hands-on experience with Analytics tools, ELK stack.
- Knowledge of Java will be an advantage.
- Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort.
- Ability to help debug and optimise code and automate routine tasks.
- Should be extremely good in communication
- Experience in dealing with difficult situations and making decisions with a sense of urgency.
- Experience in Agile and Jira will be an add on









