Technical Engineering Manager (Python)

Job Title: AI/ML Engineer (LLMs, RAG & Agent Systems)

Location: Bangalore, India (On-site)

Type: Full-time

About the Role

As an AI/ML Engineer, you’ll be part of a small, fast-moving team focused on developing LLM-powered agentic systems that drive our next generation of AI products.

You’ll work on designing, implementing, and optimizing pipelines involving retrieval-augmented generation (RAG), multi-agent coordination, and tool-using AI systems.

Responsibilities

• Design and implement components for LLM-based systems (retrievers, planners, memory, evaluators).
• Build and maintain RAG pipelines using vector databases and embedding models.
• Experiment with reasoning frameworks like ReAct, Tree of Thought, and Reflexion.
• Collaborate with backend and infra teams to deploy and optimize agentic applications.
• Research and experiment with open-source LLM frameworks to identify best-fit architectures.
• Contribute to internal tools for evaluation, benchmarking, and scaling AI agents.

Required Skills

• Strong foundation in ML/DL theory and implementation (PyTorch preferred).
• Understanding of transformer architectures, embeddings, and LLM mechanics.
• Practical exposure to prompt engineering, tool calling, and structured output design.
• Experience in Python, Git/GitHub, and data processing pipelines.
• Familiarity with RAG systems, vector databases, and API-based model inference.
• Ability to write clean, modular, and reproducible code.

Preferred Skills

• Experience with LangChain, LangGraph, Autogen, or CrewAI.
• Hands-on with Hugging Face ecosystem (transformers, datasets, etc.).
• Working knowledge of Redis, PostgreSQL, or MongoDB.
• Experience with Docker and deployment workflows.
• Familiarity with OpenAI, Anthropic, vLLM, or Ollama inference APIs.
• Exposure to MLOps concepts like CI/CD, model versioning, or cloud (AWS/GCP/Azure).

What We Value

• Deep understanding of core principles over surface-level familiarity with tools.
• Ability to think like a researcher and execute like an engineer.
• Collaborative mindset, building together, learning together.

Position: Call Quality Analyst

Key Responsibilities:

1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.

2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.

3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.

4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.

5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.

6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.

7. Customer feedback: Incorporate customer feedback into quality assessment processes

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.

• Proven experience in quality analysis and call auditing, preferably in a customer service environment.

• Excellent communication skills, both written and verbal.

• Knowledge of relevant industry regulations and compliance standards.

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).

call QA for Pune

language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 25k ctc location: Vimaan Nagar

call QA for Banglore/Jaipur

language- Hindi andEnglish (both)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 22k ctc LOCATION: HSR layout

Introduction

Designation- VP – Business Development.

The role will have an overall revenue target and may require moderate travel.

We are looking for a VP – Business Development to identify and develop business, sales, and growth strategies for the company’s products and services working from India. 

In addition, you will be expected to manage a team of BDMs and provide monthly , quarterly and yearly targets in line with the company's vision and goals.

Roles and Responsibilities

• Serve as the highest level of guidance for all Sales & Marketing activities and outcomes.
• Lead a team of business development managers (and their direct reports) and digital marketing exec’s.
• Outline and approve marketing collateral (including strategic direction of social and web presence) to ensure it is aligned with organizational vision and goals.
• Develop sales strategies, go-to-market strategies, sales plans and strategies to achieve goals.
• Defining and managing Sales budgets.
• Define KPIs and CSFs for the Sales & Marketing teams.
• Analyze and monitor the market and industry trends and bring thought leadership through strategic positioning.
• Outline and Manage the digital marketing activities and ensure they are targeted towards the ideal customer profile.
• Manage the lead generation activities.
• Identify potential clients/brands to offer them our services.
• Outline, Define and Manage marketing campaigns.
• Create sales pitches about Hiringhood and effectively present them to prospective clients.
• Maintain excellent customer and account relations and expand outreach to other potential areas in the client's organization.
• Come up with plans to increase revenue and surpass monthly targets.
• Collaborate with senior management and other marketing teams to align our internal goals with new and existing partner relationships.
• Identify, participate & lead conferences specific to Hiringhood’s Vision & Goals.
• Represent Hiringhood in various forms of Media

Must-Have Skills

• 10+ years of experience in B2B Sales.
• Should have extensive knowledge in recruitment lifecycle sales and client acquisition.
• Need experience in technology sales, staffing, consulting services, a strong background in business development, and customer relationships.
• Need experience closing new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Be a strong leader and have an acumen to communicate with senior management.
• Should have strong communication skills, articulation, and presentation skills
• Conflict resolution and ability to take ownership and motivate a team.
• A go-getter, who is hungry to be a part of the fabulous growth story
• Open to work in a start-up. Experience in sales, marketing and relationship building. Excellent communication, Presentation and interpersonal skills.
• Ability to analyze and interpret sales data and market trends. Ability to work independently and as a team player in a fast-paced environment.
• Willingness to travel as needed.
• Stakeholder management skills.
• Prefer candidates with MBA, MCA or relevant education in technology, marketing or sales.

About Hiringhood

Hiringhood is a technology platform that offers marketplaces to employers,

recruiters, jobseekers and third parties to increase the acceleration, precision &

scale of the recruitment process while decreasing the cost & time. Hiringhood aims

to build a cosmos of these marketplaces across India and the world serving various

industries & domains.

Hiringhood has built the world best and only premium bounty-hunting &

crowdsourcing recruitment marketplace.

Location

Hiringhood, founded on 14th November 2020, is located in T-HUB 2.0 which is the

largest incubation center and Innovation campus in Asia, a Hyderabad-based

start-up ecosystem enabler. T-Hub facilitates collaborations between Startups, Angel

Investors, Venture Capital Firms, Corporates, Governments, and Academia.

Why Join Hiringhood?

Be part of an award winning startup which believes in the entrepreneurial

acumen of every employee.

Hiringhood offers access to a great startup environment at T-Hub you will get

access to over 250+ startups, their founders and teams, the scope to learn is

infinite.

Hiringhood also offers great networking opportunities through T-Hub events.

If you love interacting with high-net worth people, and maintaining strong long-term relationships, this is the position for you!

The WH/TL is a dynamic professional with experience in Business Development, Portfolio Management & Client Relationship Management in the Financial Services sector. (S)he would be responsible for driving teams to exceed sales targets and client relationship management by delivering the best standards of services.(S)he would be helping the teams to establish strong ties with them by designing & implementing their financial plans; and then by ensuring that they receive and execute on the right advice. (S)he would be a business manager as he would be responsible for P&L of his team.

 Wealth Management, Financial Services, Broking

 Responsible for development and management of respective zone teams, comprising Team Leaders, RMS

Responsibilities:

 Handling a team of Wealth Managers and planning and achieving Sales Targets for Wealth Management products through the team by motivating, Inspiring and providing guidance to the team to keep the performance levels high

 Maintaining profitability targets by ensuring good IRR and cross sell

 Identifying streams for revenue growth & developing business plans to build consumer preference

 Responsible for creation a client base in direct equity by acquiring new Private Wealth / HNI Clients / Corporate clients by interacting & developing rapport with all external/internal constituents of client at all levels; for maximum client retention & achievement of revenues

 Monitoring client’s portfolio performance and rendering sustained advisory services for securing high ROI

 Proven track record of establishing systems/ procedures, thereby contributing in a major way towards augmented growth and profitability level

 Fulfilling the compliance standards in Financial Planning, Asset Allocation and Product Sales and managing Delinquencies by ensuring proper Sales Process

 Recruiting, training and ensuring seamless induction to the newly joined team members and managing attrition within the team

 To ensure achievement of acquisition ,activation and other Cross sell targets .To also ensure achievement of sub targets within acquisition with a special focus on Premium segment customers

 To ensure achievement of business and revenue targets attributed for the company.

 Conduct performance reviews for effective monitoring and measuring of results.

Qualifications: Graduate/ MBA/PGDM in Finance

We are on a hunt for enthusiastic campus ambassadors  who can be the representative of our products and services on their college campus and make our presence felt.

Skills Required

• Strong Interpersonal Skills
• Strong Self Motivation
• Fluency in English
• Convincing Ability

Roles and Responsibilities

• Becoming the on-campus brand spokesperson for Spacenos
• Creating awareness about all our products and services..
• Acting as an influencer and the go-to person for information on our products.
• Organizing Whatsapp group discussion within the college
• Conducting college events and seminars to grow our presence. 

Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.

1. Apply for your CV and past work to be reviewed.
2. Receive a telephonic interview or assessment upon filling the final step form.

3. Receive offer letter if selected.

Our hiring process takes less than 24 hours from the time you receive the Final Step form.

Validity: Up to Dec 2023

- Apply soon, the earliest applicant would be preferred over the late applicants.

Role Overview

First and foremost, we're looking for people who are excited about what we're doing—you don't need to know anything about the HRTech ecosystem, but should be excited to learn.

We're looking for a Customer Support Intern to join our Customer Service Team.
The ideal candidate will have excellent verbal and written communication and problem-solving skills, loads of empathy towards customers. This profile requires high efficiency and the ability to document and improve processes that are high on repetition. 

The person in the role will -

• Communicate effectively with internal and external customers via phone, email and chat.

• Attend customer calls to capture notes on customer feedback, action items and next steps.

• Follow up with customers to ensure their technical issues are resolved.

• Evaluate ways to improve customer experience and contribute to development of solutions.

• Liaise with the Operations/ Product/ Sales team.

• Share feature requests and effective workarounds with team members.

• Gather customer feedback and share with our Product, Sales and Marketing teams.
  
  Requirements

  • Candidates must have strong written and verbal communication skills and have a desire to learn more about corporate operations.

  • Strong team building, time management, and organizational skills.

  • Problem solving, creative, organized and detail-oriented.

  • Tackle problems in a creative and logical ways and identify solutions

  • Should be tech savvy.

  • Proficient in using Google Docs, Slides and Sheets.
    
    Note: Please note this is a full time internship opportunity and a person should be available for a minimum of 6 months duration for internship.
    
    

    Benefits

    What’s in it for you?
    
    We are a 100% remote company so work from anywhere in India. At Springworks, we invest in the employee experience. Business is not done alone, but by a team. The greatest asset at Springworks are its people and we are on a mission to build the best, most talented and happiest team we can. To be successful in the longer run we cannot do it without a motivated and energized team.We believe in higher education and life-long learning and provide our employees to learn and upgrade their skills and evolve. Competitive Compensation & Benefits and a good Health scheme to take care of their mental, physical and social wellbeing.
    
    Glassdoor rating of 4.8. You got to read it to believe it:
    https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm">https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm
    
    We are a remote first Company thus, complete Work From Anywhere policy is applicable.
    
    Perks:
    
    

    1. Paid Internship (Monthly stipend upto INR: 21,000).
    2. Rewards and recognitions (Surprise gift/Voucher for Intern of the month).
    3. Learning & development budget ( Up to INR 21,000/-).
    4. Monthly reimbursement for Internet expenses - Upto INR 1500.
    5. Yearly OTT reimbursement (up to Rs.1500 per annum).
    6. Fitness reimbursement (Up to Rs. 1000 per month).
    7. Health Insurance.
    8. Food Allowance/ Reimbursement - Rs. 500 added to your payroll - no bills to be uploaded.

    
    See what our past interns have to say about their experience -https://www.youtube.com/watch?v=1G3a-fkMAtU"> Interns @Springworks