Certified Chartered Accountant

REVIEW CRITERIA:

MANDATORY:

• Strong Manager – Customer Success, Account management Profile
• Must have 6+ years of overall experience with at least 4+ Years in Customer Success role
• Must have 1+ years of experience in AdTech industry
• Must have experience managing clients in the outside India market (Preferably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)

PREFERRED:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

ROLE & RESPONSIBILITIES:

As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustling experience ina high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

IDEAL CANDIDATE:

• 6-8 years of experience in the internet/technology industry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

PERKS, BENEFITS AND WORK CULTURE:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

BEYOND WORK:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Job Title: AI & ML Developer

Experience: 1+ Years

Location: Hyderabad

Company: VoltusWave Technologies India Private Limited

Job Summary:

We are looking for a passionate and skilled AI & Machine Learning Developer with over 1 year of experience to join our growing team. You will be responsible for developing, implementing, and maintaining ML models and AI-driven applications that solve real-world business problems.

Key Responsibilities:

• Design, build, and deploy machine learning models and AI solutions.
• Work with large datasets to extract meaningful insights and develop algorithms.
• Preprocess, clean, and transform raw data for training and evaluation.
• Collaborate with data scientists, software developers, and product teams to integrate models into applications.
• Monitor and maintain the performance of deployed models.
• Stay updated with the latest developments in AI, ML, and data science.

Required Skills:

• Strong understanding of machine learning algorithms and principles.
• Experience with Python and ML libraries such as scikit-learn, TensorFlow, PyTorch, Keras, etc.
• Familiarity with data processing tools like Pandas, NumPy, etc.
• Basic knowledge of deep learning and neural networks.
• Experience with data visualization tools (e.g., Matplotlib, Seaborn, Plotly).
• Knowledge of model evaluation and optimization techniques.
• Familiarity with version control (Git), Jupyter Notebooks, and cloud environments (AWS, GCP, or Azure) is a plus.

Educational Qualification:

• Bachelor's or Master’s degree in Computer Science, Data Science, AI/ML, or a related field.

Nice to Have:

• Exposure to NLP, Computer Vision, or Time Series Analysis.
• Experience with ML Ops or deployment pipelines.
• Understanding of REST APIs and integration of ML models with web apps.

Why Join Us:

• Work on real-time AI & ML projects.
• Opportunity to learn and grow in a fast-paced, innovative environment.
• Friendly and collaborative team culture.
• Career development support and training.

Discription:

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

Qualifications:

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and Hindi

- Ability to handle customer queries and provide appropriate solutions.

- Prior experience in customer service or sales is preferred but not mandatory.

Responsibilities:

- Handle inbound/outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company.

Salary and Benefits:

- Starting salary of INR 18,000 per month.

- Performance-based incentives and bonuses.

- Comprehensive training and career development opportunities.

Evora is an international system integrator with focus on mobile and user experience (UX). We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in Europe, North America, Asia & Pacific. As SAP Gold Partner, Service Now Specialist and Click partner (by Salesforce), we offer consulting services, software development, quality assurance services and system integration based on standard components and products, as well as support & application management. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world.

Desired Profile:

• Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP,etc.)
• Experience with development and implementation of ServiceNow ITSM modules
• System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Experience with extending the ServiceNow schema to custom applications
• Understands technical and functional design requirements related to ServiceNow Create and manage scripts and workflow
• Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc.
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system. Fundamental understanding of ITSM, ITIL or CMDB  
• Experience presenting and conducting demo reviews with client stakeholder
• Experience with ServiceNow's ServiceWatch and/or Discovery tools
• Custom UI Changes with usage of Web Technologies such as DOM, HTML changes
• Advanced experience with ServiceNow implementations
• Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly

• Handle end to end recruitment activities - starting from job posting, talent sourcing, prescreening, assessment, interview, offer management and onboarding process for the assigned hiring requisition alongside ensuring best in class candidate and Hiring Leader experience.
• Working with members of the senior leadership team, management and candidates to identify and attract talent.
• Handle stakeholder relationships and drive the recruitment processes, which includes talent branding, sourcing strategies and overall recruitment related responsibilities.
• Manage relationships with external resources such as recruiting agencies as needed.
• Regular communication with hiring managers to discuss candidates and drive the recruitment process
• Understand business, hiring leaders’ needs and delivering value by crafting right solutions.
• Execute sourcing strategy and talent pipelining for hiring across all levels to source top talent through social media, job boards, Internet sourcing, and Employee Referral Program & Internal job posts.

• Mosaic Wellness is looking for an Android developer responsible for the development and maintenance of existing applications along with continuous integration of new features, who can take the ownership and work independently.
• 1.5+ years of experience in Kotlin is must 
• Your primary focus will be development of Android applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure.
• Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.
  

• Integrate the design into high-quality code.
• Ensure the performance, quality, and responsiveness of an application.
• Identify and correct bottlenecks and fix bugs.
• Work along-side other developers working on a different platform for the Application. Therefore, commitment to collaborative problem solving, design implementation and creating a quality product is essential.
  

• Minimum 2+ years of experience in Android Application Development.
• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes.
• Understanding of Android design principles and interface guidelines.
• Must have already deployed at least one app on PlayStore.
• Working knowledge of Web Services & REST (JSON) APIs, Websocket, Kotlin, Retrofit, SQLite, Google API Integration, Firebase.
• Familiarity with cloud message APIs and push notifications.
• Experience with third-party libraries and APIs.
• Strong mobile UI design and implementation experience.
• Experience with the E-commerce store app
  
• Understanding of code versioning tools.