Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what we really do, which is to make lives better…one interaction at a time.
100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It’s our privilege to partner with the world’s largest and most respected brands—embracing every day and every challenge with Passion, Performance, and Possibilities.
The world’s largest provider of customer experiences to North American consumers.
We Serve More than 200 Major Clients Worldwide, Including:
- 4 of the top 5 wireless providers
- 4 of the top 8 healthcare companies on the Fortune 500
- 4 of the top 10 banks on the Fortune 500
- 5 of the world’s largest retailers
- 4 of the top 10 largest car manufacturers
- 10 of the top 20 regulated utility companies
- 3 of the 5 largest technology companies
- Provide customer support and resolve customer queries via call.
- Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
- Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Candidate should be flexible to work in 24*7 environments (US Shift).
- Freshers to 5yrs of experience with Customer Support *
- Experience in an International Voice Process.
- The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels.
- Candidates who have experience into domestic Voice Process can be considered as freshers.
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.
At Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.
- Job Category
- Customer Experience
- Posting Date
- 10/01/2025, 11:42 AM
- Locations
- Pritech Park SEZ Block12, IN
- Apply Before
- 10/06/2025, 11:42 AM
- Job Schedule
- Full time
- Job Shift
- Night
Shubham Vishwakarma
Full Stack Developer - Averlon
About Alorica
About
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FigmaRole & Responsibilities
- Translate concepts into user flows, wireframes, mock-ups and prototypes that lead to intuitive user experiences.
- Design UI for Mobile and Web applications with a special focus on Data Visualizations.
- Obsess over the details of the interaction, visual, and motion design.
- Work with product managers to define requirements, not just translate them to design.
- You will ship, measure, and improve your designs based on quantitative and qualitative feedback.
- Collaborate with engineers to ship pixel-perfect designs
Ideal Candidate
- 4yrs Experience in designing Web application and mobile application
- Proficiency in Sketch, Figma, Adobe XD, Illustrator or any Visual design tools.
- Excellent communication skills and the ability to clearly articulate design decisions.
Key Responsibilities
- Identify and acquire new clients for SEO, SEM, and digital marketing services
- Generate leads through outbound outreach, networking, referrals, and other channels
- Conduct client meetings, understand business goals, and propose tailored digital marketing solutions
- Prepare and present proposals, commercial discussions, and close deals independently
- Work closely with the Founder for strategy review and closure support on key accounts
- Maintain and report sales pipeline, performance metrics, and revenue forecasts
- Build and nurture long-term business relationships with clients
Desired Candidate Profile
- 4–8 years’ experience in B2B Sales / Business Development
- Experience selling SEO / SEM / Digital Marketing / Performance Marketing services preferred
- Proven track record in lead generation and closing sales
- Strong understanding of digital marketing concepts and ROI-driven selling
- Excellent communication, negotiation, and presentation skills
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- Based in Delhi-NCR
Compensation
Competitive fixed salary + performance-based variable incentive
Excellent growth and ownership opportunities as part of our market expansion.
Reporting To
Founder / Leadership Team
We are looking for a Product Manager to lead the Zolvit 360 product. Zolvit 360 is a platform which leverages cutting-edge AI to help 10,000 Indian SMEs stay on top of compliances. Be it legal, accounting, tax or secretarial. As the Zolvit 360 PM, you will ensure Zolvit 360 is accurate, easy to use, and consistently engaging to drive monthly active users (MAU).
Key Responsibilities
1. Use Your Domain Expertise:
● Apply your knowledge of Indian compliances to shape Zolvit 360’s features and workflows.
● Spot opportunities for AI automation to make compliance filing simpler and faster.
● Stay updated on regulatory changes and ensure Zolvit 360 evolves to meet the latest requirements.
2. Build a Great Product:
● Own the product roadmap, ensuring every update adds value and solves real user problems.
● Work with engineering, design, and other teams to deliver high-quality features, on time.
● Listen to users through feedback and research to improve the product.
● Track product performance using analytics tools to measure success and make adjustments as needed.
3. Deliver Business Value:
● Create opportunities for cross-sell, so that users discover and purchase other compliance services
Collaborate with sales and compliance delivery teams to drive adoption.
What We’re Looking For
Preferred Qualifications:
● Chartered Accountant (CA) with 2–3 years of product management experience
● Alternatively, 2–3 years of product management experience in compliance-tech, with a strong understanding of the regulatory landscape.
Why Join Us?
● Make a Difference: Leverage your expertise to build a product that blends compliance & AI to simplify life for Indian SMEs
● Shape the Future: Lead one of Zolvit's flagship products, in a fast-growing market.
● Grow with Us: Collaborate with a talented team while building cutting-edge AI & PM skills.
Experience: 6-8 years
Must have
- Minimum 5 years of Testing experience , with at least 3 years of Test Automation
- “Automation first” attitude.
- Strong sense of accountability and ownership.
- Good team player and communicator with a flexible, customer-driven attitude.
- Agile / Lean attitude and mindset.
- Believe in daily improvement, easily adapt to change and have fun while doing it.
- Work well independently and within a team.
- Knowledgeable about different Software Delivery Lifecycles.
- At least 1 year experience in using at least one tool for:
- Test automation tools: Selenium Web driver, Postman, RestApi Automation
- Non-functional testing: JMeter, HP LoadRunner
- BDD: Cucumber, Specflow
- Scripting/ programming languages: C# (mandatory),JavaScript,Java
- CI/CD: TFS, Bamboo
- GIT: GitLab, Bitbucket
- Deployment tool: Octopus
- At least 1 year proven experience of agile testing in Scrum/Kanban, under BDD.
- Good knowledge of testing aspects (both manual and automated), test data generation and management, reporting.
At Nextyn, we're seeking talented individuals to join our Market Research department. As a vital bridge between researchers, clients, and industry experts, you'll play a crucial role in delivering comprehensive research solutions that drive informed decision-making.
Join our innovative and collaborative team, where your contributions will be recognized, and professional growth is encouraged. If you're passionate about connecting people, driving insightful research, and facilitating informed decision-making, apply today to be part of Nextyn's Market Research department!
The ideal candidate will conduct quantitative and qualitative analysis across various projects to optimize company growth and business. You will summarize findings in a succinct manner for the client's usage.
Candidates from Mumbai who can join immediately are preferred.
Responsibilities
- Performing quantitative and qualitative research based on the project requirements (Use/Implement other market research databases, tools, and methodologies for executing the project as per the contract)
- Compiling data and preparing reports related to the current market and sharing a depth understanding of market trends, customer demographics, market sizing, and other factors influencing the product and service
- Analyzing and interpreting project data to identify patterns and offer solutions/consultation to the clients
- Supporting other consultants/analysts in the organization to deliver optimum results for a project
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- Market research for competitors, customers, suppliers, industries, market trends, and technologies
- Prepare competitor and customer profiles and reports including operational, financial, and corporate data
- Prepare Competitive Benchmarking reports (technical and financial)
- Prepare analysis of targeted industries
Qualifications
- Master's/Bachelor's degree in Business or Economics or a related discipline
- 2 - 3 years of experience working with data in a related field
- Excellent communication skills
- Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
We’re looking for an experienced Inside Sales Specisalist to fuel growth at Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.
Founded in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow.
By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"
Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&;t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4
Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality
🙋 The role & what we are looking for: Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.
Not us. Here are some of our core values to give you a sense of who we are as a team:
- First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
- We’re all super chill.
- Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
- Deadlines are a thing for us. We are very punctual.
- We know what we are working on and aren’t clueless.
- We’re more friends than colleagues.
- Monthly 1:1s with the founders where you can directly share & receive feedback.
Not convinced yet? Okay, here’s the fun stuff:
- Flexible leave policy. Yeah, it’s truly flexible. We trust you.
- We’re fully remote in India. Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
- Annual workstations at exotic destinations. Subject to change and hitting milestones.
- Allowances to choose your coworking space (if you want), courses & anything that you think is beneficial to succeed in this role.
📄 The role & what we are looking for:
💻 Responsibilities:
- “Get the sale” using various customer sales methods (cold calling, presentations etc)
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Understand customer needs and requirements
- Route qualified opportunities to the appropriate sales executives for further development and closure
- Close sales and achieve quarterly quotas
- Research accounts, identify key players and generate interest
- Maintain and expand your database of prospects within your assigned territory
- Team with channel partners to build pipeline and close deals
- Perform effective online demos to prospects
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- 1 years+ of sales experience/strong drive to make a career in inside sales
- Proven inside sales experience
- Track record of over-achieving quota
- Strong phone presence and experience dialing dozens of calls per day
- Proficient with corporate productivity and web presentation tools
- Experience working with Hubspot or similar CRM
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
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- Able to work independently
- You are open to learning new stuff and avoid internal politics.(super important).
- You are humble, kind, and are open to feedback.(super duper important).
❕Bonus:
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- Passionate about leveraging technology for supporting product delivery in the Hospitality space.
- Operating style suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
- Excellent leadership skills, including the ability to manage multiple assignments at a time.
🤙 What's the interview process like?
Yes, we do have a process, and it’s simple.
Step 1: You apply for the job.
Step 2: Quick intro call with one of the founders.
Step 3: A round where we evaluate your assignment along with you.
Step 4: One round of interviews to gauge if you are a good culture fit. Step
5: Job Offer (contingent on the above steps).
Step 6: Welcome to the Quoality! 🙂
So, think we’re a good fit? Then let’s roll.🤘
VP Engineering
BANGALORE, KARNATAKA / 1. ENGINEERING – LEADERSHIP / FULL TIME
Disney Media & Entertainment Distribuon (DMED) brings together the Company’s best-in-class product, technology, and commercializaon teams together into one global organizaon. DMED is responsible for the P&L management and all distribuon, network and engineering operaons, sales, adversing, data, and certain key technology funcons worldwide for the Company’s content engines. DMED also manages operaons of the Company’s streaming services including Disney+, Hulu, ESPN+ and Disney+ Hotstar; and domesc broadcast and cable television networks.
Disney+ Hotstar is leading the way as the largest and smartest video plaorm in the country, reaching over 300 million users today. We have set a number of world records along the way - including for the highest concurrent viewership at 25.3 million during the ICC Cricket World Cup 2019. Disney+ Hotstar today is the one-stop desnaon for all your entertainment needs - from Live Sports, Indian and Internaonal Shows and Movies to all Disney content, including Pixar, Marvel, Star Wars, Naonal Geographic and Disney+ Originals. We’re looking for the brightest minds to build the future of TV with us.
About the Team
In this role, you will build large distributed systems to process and stream video at scale and drive all user aspects. As a VP for the team, you will develop plaorms and tools that deliver personalized recommendaons to 500+ million users. You will work on building storage soluons and microservices that serve recommendaons at a rate of few 100K requests per second. You
21/05/2021 Disney+ Hotstar - VP Engineering
will develop tools that serve recommendaons to our users in real-me. You will work closely with our product team to build new and compelling experiences for our customers!
The pace of our growth is incredible – if you want to tackle hard and interesng problems at scale, and create an impact within an entrepreneurial environment, join us!
Your Key Responsibilies
Responsible for the overall soware development life cycle.
Management and execuon against project plans and delivery commitments
Manage the day-to-day acvies of the engineering team within an Agile/Scrum environment.
Management of departmental resources, staffing, mentoring, enhancing, and maintaining a best-of-class engineering team.
Work closely with the engineers to architect and develop the best technical design and approach.
Contribute substanally to innovaon and overcome technology limitaons to deliver on customer experience.
Report on the status of development, quality, operaons, and system performance to management.
What to Bring
Bachelor's Degree in Computer Science or related field
14+ years of experience designing and developing complex, interacve consumer applicaons
Proficient with either Java or GoLang
7+ years of experience in soware development with strong experse in Java with micro web frameworks – like Play, Spring MVC, reacve programming
At least 5 years managing soware development teams including hands-on architectural or distributed systems experience
21/05/2021 Disney+ Hotstar - VP Engineering
Exposure in building RESTful APIs with monitoring(New Relic, statsd, graphite), fault tolerance and metrics
Experience with MySQL, NoSQL (Cassandra, Redis, DynamoDB) Experience/Knowledge of Nelix OSS.
Experience in server-side services using ElascSearch, Kaa Experience with AWS stack.
Experience with CI/CD processes.
A strong track record of project delivery for large, cross-funconal, projects and bringing in and growing engineering talent
Excellent wrien and verbal communicaon skills with the ability to present complex technical informaon clearly and concisely to a variety of audiences.
An entrepreneurial spirit combined with strong programming and product management skills
Our Values
- Audacity
- Self-Awareness - Ownership
- Bias for Acon
- Collaboraon
- Radical Candour - Inclusivity
- Mentorship
The Perks
- The glory. Almost too much responsibility. - No dress code. Unlimited leave.
- A fun-life balance.
- A cket on our rocket ship to the moon.
Who we are as an employer
We are an equal opportunity employer and all qualified applicants will receive consideraon for employment without regard to race, colour, religion, sex, naonal origin, gender identy,
🚀
21/05/2021 Disney+ Hotstar - VP Engineering
disability, protected veteran status, or any other characterisc protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
Who we are as a company
We’re Disney+ Hotstar. The go-to desnaon for over 300 million users for everything from Live Sports, Indian and Internaonal Shows and Movies to all Disney content, including Pixar, Marvel, Star Wars, Naonal Geographic and Disney+ originals. Our mission is to revoluonize internet entertainment through smart personalizaon, and by building a global video plaorm that takes over the world wide web and the whole wide world.
Responsibilities:
- Leading and managing debt partnerships: by building and leveraging networks with NBFCs, banks, other financial institutions and rating agencies.
- Developing a solid knowledge of lending products to work on structuring NBFC partnerships for the firm
- Create a systematic, process-driven approach to debt partner outreach and relationship management
- Maintain required data in desired format, keep reporting key performance metrics and keep the data pack up to date.
- Research debt partners, identify key players, understand their products and create a compelling case for Velocity partnership.
- Negotiate and finalize deals in accordance with company’s guidelines and policies
- Deliver a great experience to our partners when working with our organization - you will represent our brand and be our partners’ liaison internally
- Forecast, measure, and report the results of various debt partnerships
- Keep a great ongoing relationship with current debt partners and offer new ways to grow the partnership
Skills:
- 4 to 10 years of previous work experience in debt partnerships
- Experience and network in the Financial services / Fintech ecosystem preferred
- Understands capital requirements, reporting etc. from an NBFC perspective
- Display an understanding of product, credit risk, credit and collections policies
- Outstanding communication and interpersonal skills
- Excellent organizational and time management skills
- Strategic thinker with a networking aptitude
- Great multitasking skills
About us:
We are a VC funded fintech startup based in Bangalore with the audacious goal of building the future of business financing. The founders are IITB and IIMA alumni with past experience at McKinsey, Elevation Capital (previously SAIF Partners), Taskbob, Acko and Hackerrank. We are growing rapidly and looking to build a strong team to join us in this journey. We promise:
- An exciting work environment
- Non-hierarchical, performance driven culture
- Rapid growth and learning opportunity
- Competitive salary
- Comprehensive medical insurance coverage
- Significant ESOPs under an employee friendly ESOP policy
Python
Data Science
R ProgrammingWe are Still Hiring!!!
Dear Candidate,
This email is regarding open positions for Data Engineer Professionals with our organisation CRMNext.
In case, you find the company profile and JD matching your aspirations and your profile matches the required Skill and qualifications criteria, please share your updated resume with response to questions.
We shall reach you back for scheduling the interviews post this.
About Company:
Driven by a Passion for Excellence
Acidaes Solutions Pvt. Ltd. is a fast growing specialist Customer Relationship Management (CRM) product IT company providing ultra-scalable CRM solutions. It offers CRMNEXT, our flagship and award winning CRM platform to leading enterprises both on cloud as well as on-premise models. We consistently focus on using the state of art technology solutions to provide leading product capabilities to our customers.
CRMNEXT is a global cloud CRM solution provider credited with the world's largest installation ever. From Fortune 500 to start-ups, businesses across nine verticals have built profitable customer relationships via CRMNEXT. A pioneer of Digital CRM for some of the largest enterprises across Asia-Pacific, CRMNEXT's customers include global brands like Pfizer, HDFC Bank, ICICI Bank, Axis Bank, Tata AIA, Reliance, National Bank of Oman, Pavers England etc. It was recently lauded in the Gartner Magic Quadrant 2015 for Lead management, Sales Force Automation and Customer Engagement. For more information, visit us at www.crmnext.com
Educational Qualification:
B.E./B.Tech /M.E./ M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)
60% in Xth, XIIth /diploma, B.E./B.Tech/M.E/M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)
All education should be regular (Please Note - Degrees through Distance learning/correspondence will not consider)
Exp level- 2 to 5 yrs
Location-Andheri (Mumbai)
Technical expertise required:
1)Analytics experience in the BFSI domain is must
2) Hands on technical experience in python, big data and AI
3) Understanding of datamodels and analytical concepts
4) Client engagement :
Should have run in past client engagements for Big data/ AI projects starting from requirement gathering, to planning development sprints, and delivery
Should have experience in deploying big data and AI projects
First hand experience on data governance, data quality, customer data models, industry data models
Aware of SDLC.
Regards,
Deepak Sharma
HR Team
Data ScienceR ProgrammingPython
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon