Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what we really do, which is to make lives better…one interaction at a time.
100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It’s our privilege to partner with the world’s largest and most respected brands—embracing every day and every challenge with Passion, Performance, and Possibilities.
The world’s largest provider of customer experiences to North American consumers.
We Serve More than 200 Major Clients Worldwide, Including:
- 4 of the top 5 wireless providers
- 4 of the top 8 healthcare companies on the Fortune 500
- 4 of the top 10 banks on the Fortune 500
- 5 of the world’s largest retailers
- 4 of the top 10 largest car manufacturers
- 10 of the top 20 regulated utility companies
- 3 of the 5 largest technology companies
- Provide customer support and resolve customer queries via call.
- Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
- Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Candidate should be flexible to work in 24*7 environments (US Shift).
- Freshers to 5yrs of experience with Customer Support *
- Experience in an International Voice Process.
- The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels.
- Candidates who have experience into domestic Voice Process can be considered as freshers.
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.
At Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.
- Job Category
- Customer Experience
- Posting Date
- 10/01/2025, 11:42 AM
- Locations
- Pritech Park SEZ Block12, IN
- Apply Before
- 10/06/2025, 11:42 AM
- Job Schedule
- Full time
- Job Shift
- Night
Shubham Vishwakarma
Full Stack Developer - Averlon
About Alorica
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Company Overview
We are a full-service marketing agency that helps ambitious brands show up sharper, grow faster and stand out in crowded markets. From content and social to performance marketing, design, video and PR, we build and execute brand strategies end-to-end for a diverse roster of clients across industries. We're a team that moves fast, takes creative risks, and holds itself to agency-grade standards on every single deliverable. If you want your work to ship, get seen, and actually move numbers for real brands rather than sit in a deck, you'll fit right in.
Role Summary
Specialize in short-form, vertical video editing optimized for retention and virality across Reels, Shorts.
Job Details
- Experience: 2-5 years
- Work Model: On-site
- Work Location: ATS Bouquet, Sector 132, Noida
- Work Week: Monday-Saturday, 9:30 AM - 6:30 PM
- Reports To: Creative Lead / Social Media Manager
- Education: Bachelor's degree preferred; strong portfolio can substitute formal education
Key Responsibilities
- Edit fast-paced, vertical, short-form video for Reels, Shorts and TikTok
- Build strong hooks early in the video to stop the scroll
- Add trending sounds, effects, captions and transitions appropriately
- Work closely with the social team on concept, pacing and hook testing
- Repurpose long-form content into multiple platform-native short cuts
- Track which edit styles and formats are driving retention and replicate them
- Stay constantly plugged into trending audio, formats and edit styles
- Deliver polished edits on tight, recurring turnarounds
- Maintain a personal trend library to speed up future edits
- Collaborate with creators/talent on shoot-day content capture when needed
Mandatory Skills & Experience
- 2-5 years of short-form video editing experience
- Strong understanding of retention hooks and platform algorithms
- Proficiency in CapCut, Premiere Pro or After Effects
- Proven portfolio with demonstrated engagement results, not just clean cuts
Preferred Skills (Good to Have)
- A personal account with organic reach/virality
- Experience editing for a high-volume content brand or creator
- Trend-spotting and audio-curation skills
Tools & Technologies
- CapCut / Adobe Premiere Pro / After Effects
- Trend-tracking tools (TikTok Creative Center, Instagram Trends)
- Caption/subtitle automation tools
- Cloud storage for footage management
KPIs / Success Metrics
- Average watch-through/completion rate
- Volume of edits delivered vs. target
- Engagement rate (shares, comments, saves)
- Turnaround time on trend-based content
Benefits & Perks
- Competitive compensation with performance-linked growth
- High-ownership role with direct access to leadership
- Fast-tracked career growth in a high-growth environment
- Learning and development support
- A culture that rewards speed, ownership and craft
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PostgreSQLAbout the Role
We are looking for a strong software engineer who actively uses AI to build better software faster. This is a backend-heavy engineering role where LLMs and AI systems are integrated into real production applications.
You will design, build, deploy, and maintain AI-enabled systems, while maintaining strong engineering discipline and code quality.
Key Responsibilities
- Architect and build scalable backend systems (Python / FastAPI preferred)
- Integrate LLM APIs, RAG pipelines, and AI workflows into production applications
- Deploy and maintain containerized applications on AWS/Azure
- Use AI coding assistants and agents to accelerate development, without compromising code quality
- Convert ambiguous requirements into production-ready systems
Must-Have Skills
- 7+ years of professional software engineering experience
- Strong Python backend experience
- Experience building REST APIs and production systems
- Solid understanding of system design and clean architecture
- Hands-on experience with Docker and Linux
- Experience deploying to AWS or Azure
- Experience integrating LLM APIs into applications
- Experience with embeddings / vector databases / RAG pipelines
- Strong Git and collaborative development workflows
- Ability to operate independently in ambiguous environments
Most importantly:
- Strong engineering fundamentals
- High ownership mindset
- Comfort using AI tools to move fast
- Discipline to maintain structure and quality
Good-to-Have
- Experience with real-time streaming or WebSockets
- Kubernetes deployment experience
- Experience in a fast-paced startup or consulting environment
- Familiarity with agent frameworks or voice/multimodal systems
Screening Requirement
Please include:
- A portfolio of systems you’ve built (especially AI-enabled systems), and
- A short note explaining how you use AI tools in your development workflow.
We are specifically looking for engineers who lean into AI agents and coding assistants, but still understand architecture, performance, and clean code.
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Adobe Illustrator
Adobe XDBrainstorm Force is a renowned product-based company that has developed popular tools such as the Astra theme, Starter Templates, ZipWP, and CartFlow, which are utilized by millions of businesses globally. We focus on creating high-quality digital products that empower businesses to achieve more with their online presence.
We are seeking an experienced Team Lead for our Websites Team, who will be responsible for managing web development projects from inception to completion. This role requires a dynamic leader who can ensure projects are delivered on time, within budget, and meet our high standards of quality and performance. The ideal candidate will be skilled in managing teams, with a strong understanding of web development, design aesthetics, user experience, and conversion optimization.
At Brainstorm Force, you’ll be part of a creative, forward-thinking team that values innovation and efficiency. We offer a flexible work environment with opportunities for growth and development.
Key Responsibilities:
- Lead and manage web development projects from start to finish.
- Ensure projects are completed on time, within budget, and meet quality standards.
- Manage and lead a team of web developers and designers; providing guidance and support as needed.
- Collaborate with product managers, stakeholders, and marketing teams to understand requirements, and product features, and plan how we can transform those ideas into great-looking websites and landing pages.
- Share design ideas and plans with the team to ensure a cohesive and innovative approach to each project.
- Ensure the quality of design and user experience in all project deliverables.
- Conduct final testing and oversee the delivery of projects to ensure all elements meet the project specifications and quality standards.
- Maintain a hands-on approach to managing projects, involving themselves in design, coding, and troubleshooting.
- Ensure all web designs are optimized for speed, usability, and conversion.
- Stay updated with the latest trends in web design and development technologies.
Required Skills and Qualifications:
- Experience – 5 to 10 years.
- Experience in building 10+ complex website projects.
- Proven experience in communicating with cross-functional teams/clients.
- Proven experience in web development and project management.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Proficient in WordPress, CSS, and preferably other platforms like Webflow.
- Solid understanding of on-page SEO, psychology, and marketing principles relevant to web design.
- Knowledge of JavaScript and PHP.
- Knowledge of conversion optimization strategies.
- Experience with design tools such as Sketch and Figma.
- Proficiency in agile project management methodologies such as Scrum and Kanban.
- Experience with project management tools such as Jira, Trello, ClickUp, Asana.
- Good knowledge of WordPress page builders like Elementor and Spectra, as well as custom coding capabilities.
- Detail-oriented with a hands-on management style.
Who are we?
We are a team of designers, developers, and marketers.
As one of the most successful WordPress product companies globally, we have built an exciting place to work. We’re revolutionizing how people create websites and save money, time, and stress and empower web professionals to make beautiful websites faster than ever.
Our talented team creates products that help web professionals improve and simplify their lives. Our diverse group of individuals from all over the world ( India, US, UK, Philippines, Indonesia, Serbia, Romania, and more) work with a shared passion for product development and creating an outstanding user experience. Join a team of smart, ambitious, driven people who value open communication and processes. 🌍
What do we offer you?
We believe in working closely and bringing the best out in each other. We’re a fun, supportive, and creative group of individuals. We’ll offer you:
- Competitive pay. 💸
- Work from anywhere.
- The opportunity to learn and grow in a fast-growing team.
- We don’t micro-manage. Manage your own time as you see fit 💁
- Flexible work environment – We believe that people work best when they have the freedom to work from wherever they choose. We don’t care where you are so long as you get the work done.
- Fun atmosphere – let your hair down now and then.
- Challenging tasks – Equip yourself by tackling new challenges.
- Limitless ability to grow within the company. Many of our employees have been with us for more than 5 years and continue to grow and learn along with us.
- Learn something new every day – Grow your career with bright possibilities
- Fitness Motivators – Join our #FitSharks cult to be a part of a journey to boost your fitness. 💪
Sounds like a good fit?
Want to apply for this position? Just fill in the form on this page. We look forward to hearing from you!
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Develop and implement HR strategies and initiatives aligned with the overall business strategy
Bridge management and employee relations by addressing demands, grievances or other issues
Manage the recruitment and selection process
Support current and future business needs through the development, engagement, motivation and preservation of human capital
Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
Nurture a positive working environment
Oversee and manage a performance appraisal system that drives high performance
Maintain pay plan and benefits program
Assess training needs to apply and monitor training programs
Report to management and provide decision support through HR metrics
Ensure legal compliance throughout human resource management
Requirements and skills
Proven working experience as HR Manager or other HR Executive
People-oriented and results-driven
Demonstrable experience with Human Resources metrics
Knowledge of HR systems and databases
Ability to architect strategy along with leadership skills
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In-depth knowledge of labor law and HR best practices
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React.js
Redux/FluxJob Description for React Developer ( Senior Role)
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Experience - 3+
Location- Vikhroli, Mumbai
Working - 5 days a week
Technical and Professional Requirements:
Highly motivated, a responsible, passionate, self-learner individual with great interpersonal
React developers should have the ability to translate Wireframes and PSD Designs into functional
Knowledge of use-case scenarios of error-boundary, hooks, store/state management solutions
Binding of UI elements to JavaScript object models
Integration of RESTful services with React application
React developer must have proven experience in front-end development
Work in a cross-functional team to deliver a complete user experience
React developers must know application structuring and maintenance of an application
Create Unit and Integration tests to ensure the quality of code
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Javascript
DockerRole – Devops
Experience 3 – 6 Years
Roles & Responsibilities –
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- Strong experience in container orchestration and server automation tools such as Kubernetes, Google Container Engine, Docker Swarm, Ansible, Terraform
- Strong experience with Linux-based infrastructures, Linux/Unix administration, AWS, Google Cloud, Azure
- Strong experience with databases such as MySQL, Hadoop, Elasticsearch, Redis, Cassandra, and MongoDB.
- Knowledge of scripting languages such as Java, JavaScript, Python, PHP, Groovy, Bash.
- Experience in configuring CI/CD pipelines using Jenkins, GitLab CI, Travis.
- Proficient in technologies such as Docker, Kafka, Raft and Vagrant
- Experience in implementing queueing services such as RabbitMQ, Beanstalkd, Amazon SQS and knowledge in ElasticStack is a plus.
PHPJavascript
jQuery- Experience working with Lamp Stack/PHP code
- Proficiency in Magento and/or WordPress is strongly preferred
- Involved in requirement analysis, design and development
- Involved in sending form data to restful API using Ajax calls
- Have experience in CSS, JavaScript, HTML5, CSS3, Jquery Mobile, Bootstrap
- Design, population, updating & editing of relational databases and RDBMS like SQL, MySql.
- Experience with using server like XAMPP is a Plus
- Known with usage of web technology like Ajax with PHP
- Having an experience with building Responsive UI Design with industry standard frameworks
- Work in a team environment creating and supporting enterprise grade applications
- Help architect, design new applications and support existing applications
React NativeReact.jsJob Description: Looking for React Native Developer,Having Experience range from 3 to 7 Years.
jQuery
AngularJS (1.x)
Bootstrap
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon