Customer Experience Agent

Sr. HR Applications Architect

Job Title – Technical Solution Architect/ Sr HR Applications Architect

Team – GIS

Role Type – Individual Contributor

Key relationships –

HR leads of various verticals

Technology and implementation teams

You will be supported by your peers and experts across many fields who will help you succeed.

Job Responsibilities:

COMPANY HR-Applications team is looking for a passionate, engaging Sr HR Applications Technical Architect to join our growing team. This role will perform Technology evaluation, Identification, Solution Design, Execute the design for entire stack of HR-Applications echo-system and perform Technical Production Support.

Designs, develops, modifies, debugs and evaluates programs for functional areas, including but not limited to finance, human resources, manufacturing and marketing. Analyzes existing programs or formulates logic for new systems, devises logic procedures, prepares flowcharting, performs coding and tests/debugs programs. Develops conversion and system implementation plans. Prepares and obtains approval of system and programming documentation. Recommends changes in development, maintenance and system standards. Trains users in conversion and implementation of system. May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. May include company-wide, web-enabled solutions.

Role Purpose:

Lead design and implementation of the HR systems of the organization mainly in SAP SuccessFactors and Cornerstone on Demand

Interface with business stakeholders, assess feasibility of the requirements and guide the Technology Leads and Implementation teams to align the solution development

Front-run the LMS migration initiative from SAP SuccessFactors to Cornerstone on Demand ensuring a scalable solution to accommodate future enhancements and adoption to all BU’s of Company

Explore new technologies and practices, be a part of the core team building an HR COE and define the standards and best practices

Act as a SPOC/L3 for the current product support related activities and the Learning HR-Echo System

Cross- training teams on knowledge transfer across business functions

Qualifications & Experience:

Excellent grasp of one or more HR systems, preferably SuccessFactors and Cornerstone on Demand

Proven experience leading System Integrations, Data Migrations, Implementations, Assessments and Process Improvements on technical stack

10+ years of experience as an HR Enterprise Architect

Knowledge of Learning Management Systems (LMS) is desired

Experience working in a Global Production support model

We are seeking a highly motivated and creative individual to join our marketing team as a Digital Marketing Executive. The ideal candidate will be passionate about digital marketing, possess strong analytical skills, and have a good understanding of various digital marketing channels and techniques.

Key Responsibilities:

1. Social Media Management:

• Develop and implement social media strategies to increase brand awareness and engage with the target audience.
• Create and schedule engaging content across various social media platforms such as Facebook, Twitter, Instagram, LinkedIn, etc.
• Monitor social media channels for trends and opportunities to engage in relevant conversations.
• Analyze social media metrics and generate reports to track performance and optimize strategies.

1. Content Marketing:

• Collaborate with the content team to create compelling and SEO-friendly content for blogs, website, email campaigns, etc.
• Optimize content for search engines and ensure it aligns with the overall digital marketing strategy.
• Utilize content marketing tools and platforms to distribute content effectively and reach the target audience.

1. Email Marketing:

• Plan and execute email marketing campaigns to nurture leads, promote products/services, and drive conversions.
• Segment email lists based on demographics, behavior, etc., to deliver targeted and personalized campaigns.
• Monitor email deliverability, open rates, click-through rates, and other key metrics to optimize campaign performance.

1. SEO (Search Engine Optimization):

• Conduct keyword research to identify opportunities for improving website ranking and driving organic traffic.
• Optimize website content, meta tags, and other on-page elements to improve search engine visibility.
• Monitor website performance using SEO tools and make recommendations for continuous improvement.

1. Paid Advertising:

• Assist in managing paid advertising campaigns across platforms such as Google Ads, Facebook Ads, etc.
• Monitor campaign budgets, performance metrics, and ROI to optimize ad spend and achieve business goals.
• Stay updated on the latest trends and best practices in digital advertising.

Requirements:

• Bachelor's degree in Marketing, Communications, or related field.
• Proven experience or internship in digital marketing roles is a plus.
• Strong understanding of digital marketing concepts and techniques.
• Proficiency in social media management tools, email marketing platforms, and SEO tools.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Creative thinking and problem-solving skills.

Mandatory Skills:

• Strong skills with Algorithms and Data Structures

• Strong hands-on expertise with Objective-C & Swift.

• Strong knowledge of design principles, patterns, and best practices

• Experience with offline storage, threading, and performance tuning

• Knowledge of Xcode Tools

• Experience working with iOS frameworks such as Core Data, Core Animation, Core and Core Text

• Experience with third-party libraries and APIs

• Solid understanding of the full mobile development life cycle

• Excellent Communication & Problem Solving Skills

Her is what we are looking for

• Strong and up-to-date knowledge of Swift.

• Strong knowledge of Apple Design Principles and Application Interface Guidelines.

• Experience with iOS Frameworks such as CoreData, CoreGraphics, CoreLocation and CoreAnimation.

• Experience with threading and performance tuning.

• Knowledge of Unit Testing, Instruments and Profiling.

• Knowledge of the available open-source libraries and Cocoapods for common tasks.

• Knowledge of VoIP Notifications, CallKit and Payment gateways.

• Familiarity with Real Time Databases like DynamoDB and Firebase.

• Familiarity with cloud message APIs and Push Notifications.

• Familiarity with creating dynamic libraries and modular applications. Write scalable, high-performing and reusable code.

• Knowledge of different Apple Certificates and Profiles.

• Solid understanding of the complete application development lifecycle.

• Proficient understanding of code versioning tools, such as Git.

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

1.      Core Responsibilities

·        Build, maintain and manage a team capable of delivering the data operations needs of the banks data teams and other stakeholders, ensuring the team is right sized, motivated and focused on key goals and SLAs.

·        Maintain, develop and enhance the tools and environments used by the data teams to ensure availability of Development, Test and production environments

·        Manage all data operations database changes observing industry standard software development life cycle approaches with development, testing and deployment supported by comprehensive documentation

·        Manage releases of code from the engineering team to ensure separation of duty

·        As subject matter expert take a key contributing role in data initiatives such as infrastructure development, software tool evaluation, intra company data integration

·        Assess system performance and process efficiency making recommendations for change

·        Identify gaps and technical issues affecting data flows and lead the development of solutions to these

·        Work with internal and external stakeholders to ensure that data solutions are reliably populated on time

·        Ensure that you fully understand and comply with the organisation’s Risk Management Policies as they relate to your area of responsibility and demonstrate in your day to day work that you put customers at the heart of everything you do.

·        Ensure that you fully understand and comply with the organisation’s Data Governance Policies as they relate to your area of responsibility and demonstrate in your day to day work that you treat data as an important corporate asset which must be protected and managed.

·        Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

·        5 years previous experience supporting datawarehousing, data lake solutions is essential

·        5 years previous experience of Microsoft SQL Server SSIS is desirable

·        Experience with monitoring and incident management is essential

·        Experience of managing a technical team is desirable

·        Experience working in an IT environment

·        Experience working within banking or other financial institutions is desirable

·         

3.      Knowledge Requirements

·        Strong background of working in data teams

·        Robust knowledge of RDBMS principles and how best to manage environments

·        Strong knowledge of a standardised SDLC is desirable

• Must have 3+ years of hands-on experience in web development using core PHP,Wordpress, CodeIgniter etc
• Must have hands-on experience in front-end using JavaScript (ES6+), HTML, CSS etc.
• Must have experience with design patters such as RESTful, AJAX, and jQuery
• Experience in building responsive web pages
• Proficient understanding of code versioning tools, such as Git
• Should have working knowledge of MySQL database system
• Should have basic programming skills using object-oriented programming (OOP) languages with in-depth knowledge of common APIs and data structures

• Write well designed, testable, efficient quality code.
• Ensure designs are in compliance with specifications.
• Developing and implementing strong algorithms/techniques for solving problems in a
• Frameworks are good, but you should be able to function without them.
• Test and deploy applications and systems.
• Revise, update, refactor, debug code and improve existing software.

About CITTA

The Lexicon Group, under the leadership of Pankaj Sharma has journeyed from very humble beginnings and has seen upward growth year after year. The Lexicon Group started from education but has now diversified to other sectors like FMCG, Ed-tech, Law Aggregator Platform, Media, Fitness etc. The latest addition to the kitty of The Lexicon Group has been a newspaper (Pune Mirror and Civic Mirror), which has been taken over from the Times of India Group. The motto for The Lexicon Group is mindfully chosen ‘Believe in Yourself’, probably the three strongest words listed together which have the potential of changing lives if you believe in them and that is what Lexicon group try to ensure.

CITTA (Lexicon Lifestyle Private Limited) is a premium-quality natural baby bath and skincare brand that is safe, tested and gentle. CITTA Products are Free of Toxins, Parabens, Sulphates, Silicones, Mineral Oil, and Allergens and are Dermatologically Tested. We are a cruelty-free brand. We are expanding our core team, which is determined to achieve results.

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Create and execute customer engagement, satisfaction and retention plans
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Must Haves:

• Proven working experience as HR Manager or other HR Executive
• People-oriented and results-driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company

Perks:

• Excellent growth opportunity
• Best salary in the industry

The company is headquartered in Pune.

Requirements

Responsibilities

Hiring Process

WHAT YOU’LL BE DOING: 

• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement. 
• Collaborate with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience. 

• Develop ideas for new programs, products, or features by monitoring industry developments and trends. 
• Record data and report it to proper parties, such as clients or leadership. 
• Participate in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. 
• Take the lead on projects, as needed. 
• Be involved and participate in the overall application lifecycle. 

• Build high-quality reusable code that can be used in the future. 
• Develop functional and sustainable web applications with clean codes. 
• Conduct UI tests and optimize performance. 
• Manage cutting-edge technologies to improve applications. 

QUALIFICATIONS: 

• Bachelor’s degree in Computer Science, Computer Programming or relevant field. Master’s Degree in a related field is preferred. 
• 5-7 years of relevant experience 
• Must be an expert programmer, skilled at computer languages such as HTML, C+++, C#, PHP, Python and Java. 
• Must understand Spring Core, Spring Boot, Spring MVC, Spring Data, JMS, Mysql, Redis, CouchDb, Micro Services, Docker, Kubernetes 
• Must be able to interpret and follow instructions related to the ultimate functionality of our IT-based product 

• Familiarity with front-end languages such as HTML, JavaScript and CSS 
• Must be comfortable with technology architecture and how a computer and its software functions. 
• Deadline driven, organized and understand how people view and understand content on the front-end 
• Proven experience in highly complex environments 
• Strong technical documentation skills 

• An ability to solve multifaceted technical issues in a fast-paced environment 
• Self-motivated and accountable for your work 
• Passionate about learning and continuous improvement 
• Excellent written and verbal communication skills 
• Ability to work overtime