Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what we really do, which is to make lives better…one interaction at a time.
100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It’s our privilege to partner with the world’s largest and most respected brands—embracing every day and every challenge with Passion, Performance, and Possibilities.
The world’s largest provider of customer experiences to North American consumers.
We Serve More than 200 Major Clients Worldwide, Including:
- 4 of the top 5 wireless providers
- 4 of the top 8 healthcare companies on the Fortune 500
- 4 of the top 10 banks on the Fortune 500
- 5 of the world’s largest retailers
- 4 of the top 10 largest car manufacturers
- 10 of the top 20 regulated utility companies
- 3 of the 5 largest technology companies
- Provide customer support and resolve customer queries via call.
- Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
- Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Candidate should be flexible to work in 24*7 environments (US Shift).
- Freshers to 5yrs of experience with Customer Support *
- Experience in an International Voice Process.
- The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels.
- Candidates who have experience into domestic Voice Process can be considered as freshers.
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.
At Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.
- Job Category
- Customer Experience
- Posting Date
- 10/01/2025, 11:42 AM
- Locations
- Pritech Park SEZ Block12, IN
- Apply Before
- 10/06/2025, 11:42 AM
- Job Schedule
- Full time
- Job Shift
- Night
Shubham Vishwakarma
Full Stack Developer - Averlon
About Alorica
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Responsibilities:
- Conduct in-depth analysis of the product and documentation requirements.
- Create highly technical documentation that meets the needs of its intended audience.
- Collaborate with the technical team to make the products easier to use by writing a simple instructions manual.
- Review the existing content and make changes as required.
- Research and develop technical design specifications and test scripts.
Requirements:
- Bachelor's degree in Computer Science or Engineering.
- 3-5 years of experience working as a Technical Writer or a similar role.
- Ability to create high-quality technical documents.
- Exceptional working experience in technical writing of software documentation requirements.
- Ability to understand the technical concepts and make them easier to understand for our product users.
- Familiar with the product development process.
- Outstanding writing skills.
- Ability to write in different styles for a variety of audiences.
- Exceptional verbal communication skills.
- Good time management skills.
ABOUT US
Learners Point Academy is one of Dubai's leading training institutes. With technology and automation transforming industries and creating new job opportunities, we aim for the evolution of professional training education in the MENA region. Guided by a strong purpose and desire, we help professionals unlock their true potential.
Job Description
Designation: International Voice Process UAE
Department: - Customer Care Executive
Location: Bangalore (Onsite)
Employment Type: Full-Time
Experience : 0-2 years
Shift Timings: Day Shift
About the Role
We are looking for driven, energetic, and results-oriented International voice process Associates to join our Team. This role focuses on re-engaging inactive leads, dormant learners, and past enquiries, converting them into successful enrollments for our Professional Training Programs
Certification programs.
If you enjoy meaningful customer conversations, understand buyer psychology, and thrive in a performance-driven sales environment, this role is ideal for you.
Interview Venue Adress: 3rd Floor, No. 460/454, Marathahalli - Sarjapur Outer Ring Rd, Teacher's Colony, Jakkasandra, 1st Block Koramangala, HSR Layout 5th Sector, Bengaluru, Karnataka 560034 Silk Board Service round Land Mark Blue Dart office
Carry updated CV walk -interview
Contact : M Partha Sarathy
Key Responsibilities
- Contact inactive leads through calls, Whats App, and emails to re-initiate interest.
- Re-engage past enquiries and dormant leads with relevant program offerings.
- Effectively pitch upskilling and certification programs based on customer needs.
- Maintain strong follow-ups and ensure high-quality closures.
CRM & Process Management
- Update CRM systems accurately with lead stages, notes, and follow-up actions.
- Maintain data hygiene and follow internal sales processes and compliance guidelines.
Required Skills & Qualifications
- Bachelor’s degree preferred (any discipline).
- 0–2 years of experience in inside sales, EdTech sales, tele-sales, or customer acquisition (preferred).
- Excellent communication skills – English mandatory
- Strong objection handling and persuasion skills.
- High persistence, resilience, and positive mindset.
- Target-driven, self-motivated, and disciplined.
- Comfortable working in a fast-paced, high-performance sales environment.
- Working knowledge of CRM tools is an added advantage.
Key Competencies
- Consultative selling
- Active listening
- Strong persuasion & influence
- Time management & discipline
- Customer psychology understanding
- Ability to create urgency without being pushy
- High resilience and self-motivation
Why Join Our Reactivation Team?
- Attractive fixed salary + high monthly incentives
- Performance-based earning potential with uncapped incentives
- Structured sales training & product enablement
- Exposure to high-quality warm leads
- Fast-track career growth in sales & leadership
- High-energy, collaborative sales culture
Who Should Apply?
If you are passionate about consultative selling, enjoy solving learner challenges, and thrive in target-driven roles, we’d love to hear from you.
Job Title: Sales Manager – Garment Accessories (Zipper, Button, Elastic etc)
Location: Bangalore, India
Experience Required: 7+ years in garment accessories or related industry
Industry: Textile / Apparel / Garment Accessories
Department: Sales & Business Development
Reports To: Regional Sales Head / General Manager – Sales
Job Summary:
We are seeking a dynamic and experienced Sales Manager to drive business growth for our garment accessories division including zippers, elastics, buttons, hooks, and related trims. The ideal candidate will have a strong network within the textile and apparel manufacturing industry, excellent negotiation skills, and a proven track record in B2B sales. The position is based in Bangalore and involves regional travel.
Key Responsibilities:
- Develop and implement strategic sales plans to achieve targets for garment accessories in the South India region
- Identify and acquire new customers in the apparel, garment manufacturing, and export sectors
- Maintain and expand relationships with existing clients by understanding their needs and proposing tailored solutions
- Conduct regular market research and competitor analysis to identify trends and opportunities
- Coordinate with internal teams (production, logistics, customer service) to ensure timely deliveries and high client satisfaction
- Attend industry trade shows, exhibitions, and networking events to build brand presence and customer pipeline
- Monitor sales performance metrics and prepare reports for senior management
- Provide input on pricing strategies and promotional activities based on market dynamics
Key Requirements:
- Minimum 7 years of sales experience in the garment accessories industry (zippers, elastics, buttons, trims, etc.)
- Strong network within garment manufacturers, exporters, buying houses, and brands in South India
- Proven track record of sales target achievement and client retention
- Excellent communication, negotiation, and interpersonal skills
- Self-motivated, result-oriented, and able to work independently
- Willingness to travel within the assigned territory
Mail updated resume with current salary-
Email: etalenthire[at]gmail[dot]com
Satish; 88 O2 74 97 43
Google search: Glan management consultancy
React Native
Javascript
Redux/FluxRequirements :
- 1-3 years of experience in React Native, with a proven track record of contributing to moderate to complex product use-cases.
- Mandatory expertise in React Native and JavaScript/Typescript, with good knowledge of the mobile app development ecosystem for Android and iOS.
- Strong knowledge of state management libraries such as Redux, MobX, or similar.
- Implement best practices for mobile app development, including performance optimization, security, and user experience.
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork skills, with the ability to inspire and mentor team members.
Job Title: HR Executive.
Reporting: HR Manager
Location: Bangalore (Work from home till further confirmation)
Company URL: http://www.sportzvillage.com">www.sportzvillage.com
About – HR Executive, Sportz Village
We are looking for a bright, and qualified HR Executive to join our team. He/she will be primarily accountable for Onboarding, Documentation, BGV, Employee engagement, Grievance and Exit etc. Ultimately you will make strategic decisions for our company so that we hire, develop, and retain qualified employees.
Key Accountabilities
- Provide People services throughout the employee's lifecycle which includes but not limited to: Onboarding/Off-boarding
- Document verification and Background check for new recruits
- Maintain employee files and records in electronic and paper form
- Co-ordination for Bank accounts, Health Insurance
- Partner with management to develop and implement effective HR policies and practices that will support the strategic growth of the business
- Coordinate training and development programs
- Address employee grievances
- Responsible for pro-active engagement of employees within the Organization through various structured initiatives
- Exit interviews and employee feedback
Requirements
- Bachelors’/Master’s degree in human resources, business administration
- Good knowledge in Labor laws/HR practices
- Excellent communication skills
- High level of empathy, responsiveness, and relationship orientation
- High level of maturity and tact to deal with situations & people
- Proficiency in MS Office
We are looking for a Pre Sales Lead and Representative to join our growing team of 30.
No of Open positions are - 50 Plus
It's a permanent remote opportunity and is a NIGHT SHIFT. 6:30 PM TO 4:30 AM IST
Responsibilities include
1. Lead Generations
2. Scheduling Appointment
3. Qualifying leads
• As an SSRS Report Engineer, the primary job role is to develop a transactional data report using Microsoft SQL Service Reporting Service 2016 or above.
• This includes developing high performing Stored Procedures, Functions, and corresponding reporting formats.
• Required to design the required logics for the queries and collaboratively coordinate with the rest of the team.
Main Duties / Responsibilities
• Design & implement high performing T-SQL queries as per the functional specification.
• Create Technical Specification.
• Effective troubleshooting of technical issues and bugs.
• Package deployment and release management.
• Provides technical support to customers.
• Participate in Requirements discussions.
• Must be able to manage timelines and task priorities.
• Attention to detail and maintaining high-quality standards is a must.
TECHNICAL KNOWLEDGE
• Experience in Microsoft SQL Server 2016 (or above) and Microsoft SQL Service Reporting Service 2016 (or above).
• Knowledge of T-SQL including complex SQL queries, stored procedures, views and functions.
• Experience with usage of indexes and T-SQL performance tuning techniques.
QUALIFICATIONS
• Bachelor’s Degree or an equivalent qualification
Questions for Candidates
• Require experience in query optimizing.
• Have to be hands-on in SSRS.
• Good in T-Sql query, like use of temp tables when developing store procedures concerning report development
• Should be a guide and mentor to make sure to provide a quality outcome.
• Very good in basic development principles
o Adding Cascading parameters
o Grouping subtotal/ Grand total
o Sub Reports/ HyperLink creation
o Matrix Grid
JavaPosition : Software Test Engineer
Location : San Francisco, USA
REQUIRED CITIZENSHIP / WORK PERMIT / VISA STATUS: USA with Valid work visa
The ideal candidate must have at least "3” years of active and recent experience with coding in Java to automate and as well as executing those scripts in an effort to test the functionality. Must be comfortable as a consultant, and have strong written and verbal communication skills.
Job Qualifications:
- · 3+ Years of hands-on Experience on Java with strong knowledge of OOPs
- · in computer science, software engineering, computer engineering, electrical engineering, or related area of study
- · Experience with Automation testing tool, preferred experience with Selenium Web Driver or custom test tool
- · Adequate working knowledge of JUnit or TestNG
- · Basic knowledge of SQL and/or any RDBMS
- · Knowledge of defect tracking and test management tools is desirable
- · Understanding of source code repositories and branching and merging strategies.
- · Awareness to Software Development and Testing life-cycle
- · Strong communication and problem-solving skills desired
- · Well versed with Internet technologies and infrastructure
- · Outstanding written and oral communication skills
- · Demonstrated analytical and problem-solving skills.
- · Can do attitude; yet challenges status quo
- · Works independently under minimal direction with strong work ethics
- · Desired experience in Mobile Automation or exposure to Mobile testing
- · Must have a BS or MS Degree in Computer Science or related field of study.
Preferred / Good to have skills :
*
- · Knowledge of Perfecto or Mobile Cart device cloud
- · Knowledge of Appium
- · Knowledge of SOAP or REST API Services
- · Banking domain knowledge
Job Responsibilities:
- · Hands-on experience coding in Java
- · Work in highly collaborative teams that strive to build quality code and provide business value.
- · Should have a proven track record for quality and performance of code deliverable, strong communication and client-facing skills with the ability to work in a consulting environment.
- · Develop and provide recommendations to the existing framework for highly visible mission critical applications.
- · Utilize BDD part of your testing and should have previous BDD experience
- · Expertise in writing complex SQLCommand for backend testing and good knowledge of web application
- · Develop a repeatable process for designing, developing, and executing scripts. - Conduct tests, document and analyze test results and present findings to development teams.
- · Utilize Selenium, Java, Maven, Eclipse IDE, GitHub, Appium, , DevTest, TestNG , Junit and Jenkins to automate and virtualize applications
- · Create Test Plans, Cases and Scripts for UAT, functional and regression testing on Web applications, client applications and products.
- · Strong in any scripting language.
OPERATOR REQUIRED DRAWING & THREAD CUTTING, INSTRUMENT CHECKING KNOWLEDGE
HTML/CSS
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Full Stack Developer - Averlon