Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what we really do, which is to make lives better…one interaction at a time.
100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It’s our privilege to partner with the world’s largest and most respected brands—embracing every day and every challenge with Passion, Performance, and Possibilities.
The world’s largest provider of customer experiences to North American consumers.
We Serve More than 200 Major Clients Worldwide, Including:
- 4 of the top 5 wireless providers
- 4 of the top 8 healthcare companies on the Fortune 500
- 4 of the top 10 banks on the Fortune 500
- 5 of the world’s largest retailers
- 4 of the top 10 largest car manufacturers
- 10 of the top 20 regulated utility companies
- 3 of the 5 largest technology companies
- Provide customer support and resolve customer queries via call.
- Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
- Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Candidate should be flexible to work in 24*7 environments (US Shift).
- Freshers to 5yrs of experience with Customer Support *
- Experience in an International Voice Process.
- The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels.
- Candidates who have experience into domestic Voice Process can be considered as freshers.
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.
At Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.
- Job Category
- Customer Experience
- Posting Date
- 10/01/2025, 11:42 AM
- Locations
- Pritech Park SEZ Block12, IN
- Apply Before
- 10/06/2025, 11:42 AM
- Job Schedule
- Full time
- Job Shift
- Night
Shubham Vishwakarma
Full Stack Developer - Averlon
About Alorica
About
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Accounts Executive
Designation: Accountant
Experience: 5 Years to 6 Years
Department: Finance & Accounts
Sub- Department: Finance & Accounts
Employee Office Location: Gurgaon
Minimum Qualification: B.Com, M Com
Working Language: English
Job Description
- Knowledge of Account Payables and receivables
- Prepare Creditors ageing and payments
- Party/Bank Reconciliation
- Basic Knowledge of TDS and GST and other legal compliances
- Knowledge of MS Office, command in Microsoft excel
Key Responsibilities:
- Prepare the most effective sourcing approach and plan based on the final requirements, including sourcing platforms, acquisition pitch, acquisition funnel, etc.
- Drive the sourcing efforts and ensure the right quality of candidates are sourced based on the requirements and within the committed timelines.
- Communicate role specifications and terms to the candidates clearly and transparently.
- Drive negotiations with the candidates and help resolve their queries and concerns effectively.
- Communicate any specific requests or modifications required by the candidate to the Engagement Manager proactively.
- Ensure a clear track of progress, transparency, and coordination within the Expert team.
- Screen applicants on call to ensure they meet the necessary technical qualifications and requirements for the respective roles.
- Evaluate candidates' technical skills, knowledge, and abilities based on the job description.
- Provide constructive feedback and maintain detailed records of candidates' technical evaluations, feedback, and assessment outcomes.
- Generate regular reports on sourcing activities and other relevant data points.
- Stay updated with emerging technologies, industry trends, and best practices in technical screening methodologies.
- Continuously refine and optimize the technical sourcing process to enhance efficiency, effectiveness, and candidate experience.
The ideal candidate will cultivate relationships with prospective clients in order to catalyze business development success.This individual will schedule meetings with clients in order to understand their needs.
Responsibilities
- Generate appointments by means of proactive outbound prospecting.
- This will happen via Linkedin, Email, cold calling, social media or any other channel.
- Work directly with sales and marketing to discover opportunities from leads.
- Demonstrate strong selling and influencing skills
Qualifications
- Bachelor's degree or equivalent experience
- Experience of selling in the USA and Canada market will be an added advantage
- 0-12 months of experience in related role
- Strong communication and time management skills
- Experience of working with Apollo, Instantly will be highly recommended
Click here for more information: https://www.robylon.ai/
About this role
You will be our first marketing hire, and will be responsible for laying the foundation of our marketing DNA described above.
- Conceptualize from scratch our multi pronged marketing strategy - SEO (blog, newsletter), social media (linkedin, twitter), community, education (webinars, podcasts), partnerships etc
- Understand our user/buyer persona, empathize with them, conceptualize relevant content topics, and work with content writers to push high quality content on various platforms
- Identify the right keywords for Zenskar to optimize on - both head, and long tail
- Iterate to figure out the correct tone for our social media communication, and build relevant audience on social platforms
- Reach out to industry influencers, collaborate with them and organize webinars, podcasts etc with the intent to establish Zenskar as an authority in the industry
- Create a vibrant community of our user and buyer persona, with the intent to help solve the problems they face on a daily basis
- Hire as the team grows and mentor junior folks
Job description
Job Description:
About Us:
At Justo Global, we are dedicated to empowering Small and Medium Enterprises (SMEs) around the world through our primary drivers technology, data, and media. Our primary objective is to establish a global platform that effectively connects SMEs from India, developing countries, and beyond to the international market. Our mission revolves around creating an inclusive environment where SMEs can leverage the power of technology, data, and media to drive their success.
Position Overview :
As a Content Writer, you will be responsible for creating high-quality, engaging, and informative content across multiple platforms. The ideal candidate will be detail-oriented, extremely proficient in the English language, and have a keen interest in staying up-to-date with current world events.
Key Responsibilities:
- Research, write, and edit news articles, feature stories consistent with the company's editorial guidelines.
- Work in collaboration with the news team to write breaking stories, providing rapid-response articles or updates as necessary.
- Contribute to editorial meetings, pitching story ideas that are timely, relevant, and aligned with the company's focus and readership.
- Leverage an understanding of SEO principles to write headlines and body copy that are search-engine friendly and also engaging to readers.
- Perform investigative tasks for more in-depth articles, which may include interviewing sources, analyzing documents, and synthesizing data.
- Edit and proofread content written by other team members or freelance contributors in the news department.
- Work closely with social media managers to promote content and engage with the community.
- Monitor news trends and metrics to identify topics of interest to our audience.
- Maintain a consistent publishing schedule, balancing long-term projects with short-term rapid-response articles.
Skills & Qualifications:
- Bachelor’s degree in English, Journalism, Communications, or a related field.
- 2-3 years of proven experience in content writing or journalism.
- Exceptional writing, editing, and proofreading skills.
- Strong understanding of SEO principles..
- Able to work independently and as part of a team.
- Ability to handle multiple projects simultaneously and work under tight deadlines.
- Strong research skills.
1. Identifying new sales leads
2. Pitching products and/or services
3. Maintaining fruitful relationships with existing customers
4. Contacting potential clients via email or phone to establish rapport and set up meetings
5. Planning and overseeing new marketing initiatives
6. Attending conferences, meetings, and industry events
7. Preparing PowerPoint presentations and sales displays
8. Contacting clients to inform them about new developments in the company's products
9. Developing quotes and proposals
10. Negotiating and renegotiating by phone, email, and in-person
Handle customer complaints,
Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions,
Process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Job Responsibilities
1. Monitor legal risk in real estate documentation and advise clients accordingly.
2. Interpret laws, rulings and regulations for real estate transactions.
3. Draft and negotiate real estate transactions.
4. Draft routine leases and amendments.
5. Manage regulatory and compliance-related services.
6. Support legal and general advisory needs associated with a large-scale real estate portfolio.
Requirements:
1. 1 to 3 years’ experience minimum
2. Kannada language is must
3. Real estate background experience is must
Required Skills:
1. Basic experience in real estate law and industry knowledge that includes litigation, lease transactions, property management, and purchase and sale transactions.
2. Basic experience in title insurance underwriting, curative and claims.
3. Basic understanding of foreclosure.
4. Analytical thinker with basic conceptual and research skills.
5. Natural leader who displays sound judgment and attention to detail.
6. Proficient with Microsoft Office programs
Looking for a Product Head who will have full ownership for multiple areas of the product, including product roadmap and release planning. Responsibilities include listening to customers, creating business requirements, defining user stories, building prototypes, collaborating with the engineering team for product development, and ensuring the launch and adoption of these solutions. The detailed list of responsibilities are captured below:
- Own the strategy and roadmap for designated product areas. Be an advocate for the customer and keep a close eye on the competition and industry to build the roadmap in alignment with the long-term product vision.
- Plan and manage all stages of the product life cycle, from ideation to launch, adoption/growth, and sunsetting.
- Develop business cases for each product initiative to demonstrate customer need, feasibility, pricing, addressable and realizable revenues, competitive positioning, implementation plan, and support costs, etc.
- Work with the product design team to iteratively develop highly usable, intuitive, and pixel-perfect designs and prototypes.
- Collaborate with the sales and marketing teams to build a strong GTM strategy and be the spokesperson for the product within the industry by hosting webinars, events, etc.
- Mentor other junior product managers and product designers on the team.
- Lastly, but most importantly, work closely with the engineering team to build a repeatable and efficient process for product delivery including but not limited to backlog grooming, prioritization, and sprint planning.
-
Who is a good fit for this role?
Consider yourself a good fit for this role if you have these characteristics. Don’t worry if you don’t check every item on the list below. If you have the attitude to constantly challenge and upskill yourself, you might still be a good fit.
- Full product funnel ownership - You have 8+ years of product management experience for a consumer or B2B SaaS service, with multiple launches under your belt.
- Deep empathy for user needs - You love talking to users, and you have multiple approaches for understanding what matters to them and why.
- Ability to communicate effectively - You can clearly communicate with different internal stakeholders and external stakeholders. You are comfortable speaking the language of engineers on one end and customers, executives, or other business stakeholders on the other end. You thrive on ambiguity. You are as comfortable articulating vision and strategy as you are writing detailed product requirements.
- Attention to detail - You obsess about the smallest product details, from color to positioning and tone of language. You benchmark yourself against the best in the industry and aim to build the best. You are able to build systems that enable the team to maintain a high bar for quality.
- You ask and answer the right questions - You develop smart hypotheses and have a knack for designing research and experiments to prove them. You love data, and the know-how to interpret and think critically about results.
- Understanding of technology frameworks and concepts - You can work closely with the engineering team, to understand tradeoffs and make decisions around prioritization and scope.
- Team orientation - You go above and beyond to make your product and team successful, whether it’s filing bugs or organizing team offsite. You believe and understand that strong products are built by closely-knit teams. You are naturally inclined towards owning criticism and deflecting praise to the team.
What can you look for?
The opportunity to shape and build a product through its very early stages, a wide breadth of responsibilities, and an opportunity to challenge yourself every day. The product is one of the prominent solutions in the Indian geography and witnessing rapid adoption and growth across multiple world geographies including the US and Europe. You get the chance to collaborate with a highly skilled team with a good mix of experience and a can-do attitude.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. Empuls works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
iOS App Development
Objective C
SwiftJob Description
We are looking for anmobile iOS developer. The ideal candidate needs to be able to hit the ground running in our fast-paced environment, and be comfortable to iterate quickly and push new code every day.
Responsibilities
- Design, develop, test, deploy, maintain and improve software and processes
- Integration with a number of third-party services
- Write high quality, high-performing and well-tested code
- Turn design requirements and prototypes into a working app
- Work closely with the technology and design teams
- Excellent communication, collaboration, and documentation
- Highly motivated, adaptable and passionate learner with a strong work ethic ethic
Requirements
- Proficiency with Objective-C and Swift
- Deep knowledge of the iOS SDK, OO, data modelling, design patterns, TDD/BDD, JSON/RESTful APIs, clean code and UX
- Analysis, profiling and optimization techniques
- Agile methodology
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon