Automation Tester

Company Overview

IndiWork Software Solutions Pvt. Limited is a full-service provider for web design, development, and online marketing, serving various industries globally. Located in Mohali, we enable businesses to enhance their web presence, achieve better search rankings, and convert leads. Focusing on scalable business solutions, our mission is to allow clients to concentrate on marketing and sales, while we manage seamless back-end operations. We value passion, commitment, integrity, innovation, teamwork, and trust.

Job Overview

IndiWork Software Solutions Pvt. Limited is seeking a passionate and committed Mid-Level Senior Digital Marketing professional to join our team on a full-time, hybrid basis. The position is based out of Mohali, with work extending to Chandigarh, Ambala, and Patiala. The ideal candidate will possess proven expertise in digital marketing strategies and tools, contributing significantly to our mission of delivering scalable solutions.

Qualifications and Skills

• Proven expertise in SEO/SEM to drive site traffic and improve search rankings (Mandatory skill).
• In-depth knowledge of Google Analytics for monitoring web traffic and generating insights (Mandatory skill).
• Proficiency with Email Marketing Platforms to create, send, and evaluate email campaigns (Mandatory skill).
• Experience using Content Management Systems for updating and managing site content effectively.
• Strong capability in Social Media Marketing to increase brand awareness and engage with customers.
• Ability to conduct thorough Data Analysis to assess campaign performance and optimize marketing strategies.
• Expertise in setting up and managing Pay-Per-Click Advertising to maximize reach and investment return.
• Familiarity with Marketing Automation Tools to streamline marketing processes and campaigns.

Roles and Responsibilities

• Develop and execute comprehensive digital marketing strategies to enhance online presence and lead generation.
• Manage and optimize marketing campaigns across SEO, SEM, email, and social media platforms.
• Utilize Google Analytics to track performance metrics, identify trends, and report on key marketing KPIs.
• Oversee content management processes to ensure consistent and impactful messaging across all channels.
• Collaborate with cross-functional teams to align marketing goals with business objectives.
• Perform data-driven analysis to optimize marketing efforts and improve conversion rates.
• Implement pay-per-click advertising strategies that align with business goals and budget considerations.
• Enhance marketing automation processes to increase efficiency and scalability of campaigns.

We are looking for a highly skilled MERN Stack Developer who is passionate about building seamless user interfaces and robust backend systems. The ideal candidate will have strong expertise in ReactJS for UI development and hands-on experience in Node.js API development. You will play a crucial role in developing and maintaining scalable web applications using the MERN (MongoDB, Express.js, React.js, Node.js) stack.

Responsibilities:

• Frontend Development:
• Build responsive and dynamic user interfaces using ReactJS.
• Develop reusable components, UI libraries, and ensure excellent user experience.
• Optimize applications for maximum speed and scalability.
• Work with tools like Redux, React Hooks, and other state management libraries.
• Backend Development:
• Design and develop RESTful APIs using Node.js and Express.js.
• Build secure, scalable, and efficient server-side applications.
• Integrate third-party APIs and services when required.
• Database Management:
• Work with MongoDB to design and manage collections, queries, and indexes.
• Ensure smooth integration of database operations with the backend.
• Collaboration:
• Work closely with designers, project managers, and other developers to define project requirements and deliverables.
• Conduct code reviews and ensure clean, maintainable, and testable code.
• Testing and Deployment:
• Write unit tests and integration tests for both frontend and backend components.
• Deploy applications to cloud environments (AWS, GCP, or similar platforms).
• 
  

Skills and Qualifications:

• Strong proficiency in ReactJS:
• Experience in creating dynamic and responsive UI components.
• Knowledge of modern React features such as Hooks, Context API, and functional components.
• Hands-on Node.js API Development:
• Strong experience in Express.js to build RESTful APIs.
• Understanding of asynchronous programming and event-driven architecture.
• Good knowledge of MongoDB:
• Hands-on experience with designing collections, writing queries, and data modeling.
• Proficient in JavaScript and ES6+:
• Strong understanding of modern JavaScript, including DOM manipulation.
• Familiarity with:
• State Management Libraries (e.g., Redux, MobX).
• Version Control (Git and GitHub).
• Frontend Tools like Webpack, Babel, and NPM/Yarn.
• API Integrations and tools like Postman or Swagger for testing APIs.
• Strong understanding of UI/UX design principles:
• Ability to work with design tools (e.g., Figma, Sketch, or Adobe XD) to bring designs to life.
• Problem-solving mindset and ability to write clean, efficient, and maintainable code.

Nice-to-Have Skills:

• Experience with TypeScript.
• Knowledge of GraphQL.
• Experience with containerization tools like Docker.
• Familiarity with deployment tools (CI/CD pipelines).

Experience:

• 0-2 years of experience as a MERN Stack Developer or relevant roles.

Benefits:

• Competitive salary based on experience.
• Opportunity to work on exciting and impactful projects.
• Collaborative and dynamic work environment.
• Career growth and learning opportunities.

A Chat Support Agent plays a crucial role in delivering real-time assistance and exceptional customer service through online chat platforms. The primary responsibility is to address customer inquiries, troubleshoot issues, and provide product or service information efficiently and professionally. This role requires strong communication skills, the ability to multitask, and a customer-focused mindset. Chat Support Agents must also be adept at using various software tools to manage support tickets, track interactions, and ensure prompt resolution of customer concerns, all while maintaining a positive and helpful demeanor.

Requirements

- High school diploma or equivalent; college degree preferred.

- Proven experience in a customer service role, preferably in a chat support environment.

- Excellent written communication skills, with a focus on grammar and spelling.

- Strong problem-solving abilities and attention to detail.

- Ability to multitask and manage multiple chat conversations simultaneously.

- Proficiency in using customer support software and ticketing systems.

- Basic understanding of technical troubleshooting for common issues.

- Strong interpersonal skills and ability to work effectively in a team environment.

- Flexibility to work various shifts, including nights, weekends, and holidays.

- Ability to remain calm and professional under pressure.

- Strong organizational skills and ability to prioritize tasks.

- Familiarity with company products and services, or the ability to quickly learn and adapt.

- Empathy and patience when dealing with customer inquiries and complaints.

- High level of reliability and punctuality.

- Ability to follow company policies and procedures.

- Prior experience in e-commerce or a related industry is a plus.

- Willingness to participate in ongoing training and development initiatives.

Responsabilities

- Respond to customer inquiries via chat promptly and professionally.

- Troubleshoot technical issues and provide appropriate solutions.

- Escalate complex or unresolved issues to a higher level of support.

- Guide customers through website navigation and troubleshooting steps.

- Maintain customer interaction logs and update relevant information in the system.

- Communicate product information and updates to customers.

- Assist in processing orders, cancellations, and refunds as needed.

- Collaborate with team members to improve customer support processes.

- Follow up with customers to ensure their issues have been resolved.

- Stay up to date with company products and services.

- Monitor and manage multiple chat conversations simultaneously.

- Analyze customer feedback and report recurring issues to management.

- Provide product recommendations based on customer needs and preferences.

- Adhere to company policies and procedures in resolving customer complaints.

- Participate in regular training sessions to enhance product knowledge and customer service skills.

- Identify opportunities for improving customer experience and share insights with the team.

JOB DESCRIPTION FOR FRONTEND DEVELOPER ROLE 

Company Overview 

Boolment Software Development Pvt. Ltd. is a fast-growing technology company delivering innovative software solutions across diverse industries. Our mission is to empower businesses through scalable and high-quality technology products. We foster a culture of innovation, collaboration, and continuous learning, providing employees with opportunities to work on cutting-edge technologies and projects. 

Job Title : Front Developer  

Department: Software Development 

Location: Gurgaon, Haryana 

Employment Type: Full-Time / Internship (3 months) 

Working Mode: On-site 

Shifts: 6 Day (9:30 AM – 6:30 PM)  

Reporting To: Manager 

Vacancies: 3–5 

Experience: 0–3 years (Freshers eligible) 

Salary Range: ₹3 LPA – ₹6.5 LPA | Internship Stipend: ₹0–₹15,000/month 

Job Summary 

We are seeking a skilled Frontend Developer to join our dynamic team. The ideal candidate will be responsible for designing, developing, and maintaining responsive and high-performance web applications. You will work closely with UX/UI designers, backend developers, and product teams to deliver exceptional user experiences. 

Key Responsibilities 

UI/UX Implementation: 

• Implement modern, responsive, and interactive user interfaces based on wireframes, mockups, and prototypes. 
• Collaborate with UX/UI designers to translate designs into functional and visually compelling interfaces. 
• Ensure web accessibility and usability best practices. 

Frontend Development: 

• Develop scalable, maintainable, and reusable components using modern JavaScript frameworks and tools such as Angular, Bootstrap, and Thymeleaf and JSP (JavaServer Pages). 
• Write clean, modular, and efficient code in HTML5, CSS3, JavaScript (ES6+), and jQuery. 
• Use CSS Preprocessors such as SASS, LESS, and CSS methodologies like BEM for maintainable styling. 
• Work with JSP (Java Server Pages) and Thymeleaf templates to integrate frontend interfaces with backend systems. 
• Optimize applications for speed, responsiveness, and overall performance across devices. 
• Implement lazy loading, bundling, and code-splitting for enhanced performance. 
• Integrate frontend components with backend services via RESTful APIs. 
• Perform cross-browser and cross-device testing to ensure consistent UI. 
• Participate in code reviews, provide constructive feedback, and follow version control best practices using Git. 
• Ensure cross-browser and cross-device compatibility across web and mobile platforms. 
• Collaborate with cross-functional teams to deliver innovative and high-quality web solutions. 
• Contribute documentation, reusable components, and design systems for long-term maintainability. 

Testing & Debugging: 

• Write unit and integration tests for frontend components. 
• Debug and resolve performance and compatibility issues. 

Continuous Learning & Innovation: 

• Stay up-to-date with the latest trends in front-end development, frameworks, and web technologies. 
• Recommend new tools, libraries, and approaches to improve development efficiency and user experience. 

Must-Have Skills 

• Core Frontend: HTML5, CSS3, JavaScript (ES6+), jQuery 
• Frontend Frameworks/Libraries: Bootstrap, Angular, JSP, Thymeleaf 
• CSS Preprocessors & Methodologies: SASS, LESS, Tailwind CSS, BEM 
• Responsive & Mobile Design: Media Queries, Flexbox, Grid, Mobile-First Design 
• APIs & Data Handling: RESTful Services 
• Version Control & Collaboration: Git, GitHub/GitLab/Bitbucket, Branching & Merging Strategies 
• Frontend Testing & Debugging: Jest, Chrome DevTools 
• Problem-Solving & Analytical Skills: Debugging UI issues, optimizing performance, identifying bottlenecks 
• Cross-Browser & Cross-Device Testing: BrowserStack, Lighthouse 

Good-to-Have Skills / Trending Skills: 

• TypeScript for type-safe JavaScript development. 
• UI libraries/frameworks like Tailwind CSS, Material-UI. 
• Testing frameworks such as Jest, Cypress, or Selenium. 
• Experience with CI/CD pipelines and cloud deployments. 
• Knowledge of micro-frontends architecture or modern web development trends. 

Qualification & Soft Skills 

• B.Tech / BE / MCA / Equivalent degree in Computer Science, IT, or related field. 
• Strong verbal and written communication skills. 
• Ability to explain technical concepts to non-technical stakeholders. 
• Collaborative, adaptable, and open to learning. 
• Attention to detail with a creative problem-solving mindset. 

Compensation & Benefits 

• Competitive salary (based on experience). 
• Health & Medical Insurance, Gratuity, and Retirement Benefits. 
• Paid Leaves, Travel Reimbursements, and Performance Bonuses. 
• Access to training programs, certifications, and mentorship. 
• Cross-functional exposure and opportunities for career growth and advancement. 

Required Skills:

· 6+ years of being a practitioner in data engineering or a related field.

· Proficiency in programming skills in Python

· Experience with data processing frameworks like Apache Spark or Hadoop.

· Experience working on Snowflake and Databricks.

· Familiarity with cloud platforms (AWS, Azure) and their data services.

· Experience with data warehousing concepts and technologies.

· Experience with message queues and streaming platforms (e.g., Kafka).

· Excellent communication and collaboration skills.

· Ability to work independently and as part of a geographically distributed team.

Procedure is hiring for WorkHero.

Across the U.S., thousands of small HVAC businesses are drowning in admin. WorkHero pairs seasoned office managers with AI workflows to free up their time, unlock growth, and modernize the trades. We handle everything that touches the back office of a small HVAC operation: billing, rebates, permits, warranties, marketing, and more. Our customers save dozens of hours every week, allowing them to focus on growing their business.

We are building at the intersection of Human and AI automation, and that’s where you come in!

How you will help us achieve it

As an Applied AI Engineer, you will collaborate with the company founders, product team, and office managers to develop agentic workflows for many of their daily processes. You will ideate, design, implement, and maintain the software side of the product. You will design the UX, develop the front end interfaces, build backend routes and design database models. The bulk of this role is interacting with office managers to understand their workflows and then creating and managing AI agents & workflows to make them more efficient.

In your day to day, you will:

• Partner with our frontline staff to understand their work so you can automate it with AI and save them time
• Live on the cutting edge of Human & AI interactions, keeping up to date with the latest patterns and how they apply to WorkHero and our workflows
• Contribute to exceptional code quality and performance of the code base
• Mentor young engineer(s) to be great at their craft, as our team grows

Key Details

• You can work remotely from anywhere with an overlap of at least four hours with the product team (6 pm to 10 pm IST)
• This role involves participating in calls with US-based stakeholders
• The compensation comes with a salary and an equity component
• Location - Remote
• YOE - 5 to 10 years
• NP - Immediate to 30 days

You’ll thrive if you

• Care about your craft and the mission of the software you are developing
• Are enterprising and can figure out how to convert workflows/playbooks to AI agents
• Work with cutting-edge AI tools and APIs
• Don’t just complete tickets that are assigned to you; you think deeply about the product and how you can make it great, then put that into action
• Enjoy developing 0-1 software products iteratively
• Are proficient in the Typescript ecosystem, including monorepos.
• Are skilled in React and Express (Koa is a plus) or similar tech
• Are pragmatic and understand trade-offs in software engineering

Requirements

• 4+ years of experience in building software products
• Have created applications using AI and LLMs. Can understand when to prompt, use RAG, create agents or fine-tune an LLM
• Have solid experience with the MERN stack
• Ability to debug and optimize complex systems
• Excellent communication and collaboration skills

Bonus points if you have

• Experience in mentoring junior team members. Better if they had gone to replace you in your team, allowing you to take up a more meaningful role
• Familiarity with our tech stack (React, Koa, Mongo, AWS, React Native)
• A good understanding of UX best practices for SaaS based interfaces & AI
• Built apps using React Native
• A deep understanding of infrastructure and can optimize for cost
• Set up evaluation frameworks for agentic workflows
• Contributed to open-source projects

Your First Six Months

• You will be working on creating AI Agents/Workflows based on the playbooks for some of the crucial workflows of HVAC office managers
• You will work on building the frontend, APIs and apply AI knowledge to add features to the office manager and admin portal, as well as the mobile app
• You will be using Vercel AI SDK to create abstracted AI agents and workflows with the capability of falling back to different providers
• You will demo the agentic workflows to US-based stakeholders—small HVAC business owners, product team and office managers
• You will monitor and manage the AI Workflows, ensuring quality and accuracy, improving them over time

About engineering at WorkHero

We value:

• High ownership and fast iteration
• Deep understanding our tools and systems
• Continuous improvement, both technically and interpersonal

Our technology stack:

• Full Stack TypeScript (React, React Native, KoaJS Backend, CRXJS Browser Extension)
• NX Monorepo with shared typing & libraries
• Infrastructure:
• AWS (ECS, Hosted RMQ)
• MongoDB Atlas
• Firebase & GCP services
• AI Tooling (Anthropic, OpenAI, Gemini, Deepgram)

Our team

• The Company is funded by Workshop Ventures Partners, a US-based venture studio focused on building great companies in Climate Tech
• The team consists of founding members from Harvard Business School and the Workshop Ventures team — Kyler, Furman, Chad, Jason, and Ulhas

Interview Process:

• Screening: Review of your open source contributions and past projects.
• First Round of Technical Evaluation: Assessing your problem-solving and AI integration skills.
• Technical Evaluation + Cultural Fit: Understanding your alignment with our team.

Role: Junior Video Editor

Location: Bangalore

Do you have a knack for turning raw footage into compelling visual stories? If so, we're looking for a Junior Video Editor to join our team!

Responsibilities:

• Edit and assemble raw footage into polished videos, ensuring logical sequencing and smooth transitions.
• Collaborate with the creative team to understand project objectives and deliver videos that align with brand guidelines.
• Utilize Adobe Creative Suite, particularly Adobe Premiere Pro and After Effects, to edit videos effectively and efficiently.
• Incorporate motion graphics and visual effects using After Effects to enhance the overall quality of the videos.
• Apply basic sound design and color grading techniques to achieve the desired audiovisual impact.
• Take ownership of assigned projects and meet deadlines while maintaining high standards of quality.
• Stay updated with industry trends and new editing techniques to continuously improve your skills.
• Maintain a well-organized library of assets, project files, and completed videos.
• Willingness to travel to various locations for on-site shoots as required.

Qualifications:

• Minimum of 3 years of experience working with Adobe Creative Suite, particularly Adobe Premiere Pro and After Effects. Freshers should also apply.
• Proficiency in motion graphics software, particularly After Effects, is essential.
• Basic understanding of sound design and color grading is a plus.
• A strong portfolio demonstrating creativity, technical skills, and an understanding of visual storytelling.
• Enthusiastic and passionate about video editing and storytelling.
• Good communication skills to effectively collaborate with team members and clients.
• Ability to work under pressure and meet tight deadlines.
• Flexibility to travel for shoots when needed.

Note: This position is based in Bangalore. Candidates with a background in filmmaking, video editing, motion graphics, and basic sound design and color grading skills are encouraged to apply.

About the Company:
Our client is an Entertainment Network that owns 73 frequencies and is an advertising partner for another 3, across 63 cities, making it India's largest private FM radio broadcaster. With the highest listenership across the country and a track record of developing innovative content, it has been expanding and retaining its audiences and advertisers through the years.

Key Responsibilities: 

• Rewrite existing APIs in NodeJS. 
• Remodel the APIs into Micro services-based architecture. 
• Implement a caching layer wherever possible. 
• Optimize the API for high performance and scalability. 
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required: 

• At least 2 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
• Excellent hands-on experience using MySQL or any other SQL Database. 
• Good knowledge of MongoDB or any other NoSQL Database. 
• Good knowledge of Redis, its data types, and their use cases. 
• Experience with graph-based databases like GraphQL and Neo4j. 
• Experience developing and deploying REST APIs. 
• Good knowledge of Unit Testing and available Test Frameworks. 
• Good understanding of advanced JS libraries and frameworks. 
• Experience with Web sockets, Service Workers, and Web Push Notifications. 
• Familiar with NodeJS profiling tools. 
• Proficient understanding of code versioning tools such as Git. 
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
• Experience building a large scale social or location-based app.