Project Manager

Job Title: Salesforce Developer

Location: Noida, India

Type: Full-time | On-site

Experience Required: 4 to 8 Year

Key skills required:

The candidate must have very strong coding skills and must have worked on lightning component development and Integrations along with Service Cloud.

The candidate should have good communication skills.

We’re seeking a detail-oriented Data Analyst with proven experience in corporate settings to transform raw data into actionable insights. You’ll collaborate across departments to support strategic decision-making, optimize operations, and enhance business performance through data-driven analysis.

Roles and Responsibilities

1.    Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.    Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.    Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.    Oversee and facilitate MHFAI instructors for training and upskilling.

5.    Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.    Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.    Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.    Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.    Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10. Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11. Provide support in other operational functions of MHFA as needed.

Requirements:

·      4-12 years in clinical work and / or mental health training

·      Qualification: Education in Mental Health

·      Experience in clinical work, very good excel, analytical and writing skills

·      Exposure to mental health training

·      Experience of having previously worked in organized group is desirable

Required Skills and Experience:

Proficient in Java (Java 8 and above), with a strong understanding of object-oriented programming.

Knowledge in the trading domain, including familiarity with trading systems and protocols.

Strong skills in SQL and PL/SQL for database management and query optimization.

Hands-on experience with Linux and Windows operating systems for application deployment and maintenance.

Proficiency in scripting languages (e.g., Bash, PowerShell, or similar).

Knowledge of Python programming for auxiliary development and analytics tasks.

Familiarity with multithreading, concurrency, and low-latency application development.

Experience with CI/CD pipelines, version control systems (e.g., Git), and deployment workflows.

Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.

ApiItsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.

URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about

Product: CallHippo.

URL: https://callhippo.com/" target="_blank">https://callhippo.com/

CallHippo was launched in 2017. It is an intelligent VoIP (voice over Internet protocol) service provider for business organizations and call centers. The main objective behind launching CallHippo was to provide easy-to-adopt, cost-effective, scalable, and accessible phone systems to businesses. Customized pricing plans, 24/7 available support, and innovative top-of-the-line features make CallHippo stand out from market competitors. With 2000+ customers across 25+ countries, the company is just getting started and is sure to scale greater heights in the future.

Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.

Experience- 0.6-3 years

The Job Description for Customer Support Executive:-

1)Work on chats and Tickets

2)Maintain a mean response time of less than 1 minute since it is live chat support

3)Chat Quality score should not be less than 4/5

4)Close maximum support tickets in a month

5)Resolve queries with utmost efficiency to facilitate customer retention.

Requirements

1)Experience in Tech Support

2)Experience with troubleshooting

3)Hands-on knowledge in providing support for any kind of application software

·         Professional experience as UI/UX Designer, preferably who has worked in healthcare EMR and in designing mobile applications

·         Strong portfolio demonstrating effective and attractive designs

·         Mastery of standard design tools (Adobe XD, Photoshop, Illustrator, etc.)

·         Excellent knowledge of emerging UX and visual design trends

·         Experience in conducting users interviews and usability testing

·         Understanding of user centered and responsive design

·         Ability to clearly and effectively communicate design processes, ideas, and solutions

·         Be open to receiving feedback and constructive criticism