Content Writer (Work from Office, Rajkot)

Role Overview

We are looking for a hands-on DevOps Engineer who will own infrastructure, deployment, reliability, and cloud cost optimisation. You will work closely with backend, AI, and product teams to ensure the platform is secure, scalable, and always available.

This is a high-ownership role with real impact on uptime, performance, and developer velocity.

Key Responsibilities

Infrastructure & Cloud Management

• Design, deploy, and manage cloud infrastructure (GCP preferred; AWS acceptable)
• Manage Compute Engine, Cloud Run, Kubernetes (GKE), Cloud SQL, storage, and networking
• Ensure high availability, fault tolerance, and scalability

CI/CD & Deployment

• Build and maintain CI/CD pipelines for backend and AI services
• Automate deployments, rollbacks, and environment management (dev, staging, prod)
• Improve release reliability and deployment speed

Monitoring, Reliability & Security

• Set up monitoring, alerting, and logging (uptime, CPU, memory, errors, latency)
• Proactively identify and resolve performance bottlenecks and incidents
• Implement security best practices: IAM, secrets management, backups, and access controls

Cost Optimisation & Performance

• Monitor and optimise cloud costs (compute, databases, storage)
• Implement autoscaling, right-sizing, and resource optimisation
• Work with engineering teams to balance performance with cost efficiency

Required Qualifications & Skills

• 3–6 years of hands-on DevOps / Cloud Engineering experience
• Strong experience with GCP (or AWS with willingness to transition)
• Experience with Docker, Kubernetes, and containerised workloads
• Experience with CI/CD tools (GitHub Actions, GitLab CI, or similar)
• Ability to troubleshoot production issues under pressure
• Experience with AI/ML workloads and GPU-based deployments

 Customer Care Executive (Voice & Sales Process)

We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.

Qualifications:

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Strong verbal and written communication skills in English and one regional language.

- Ability to empathize with customers and resolve their queries efficiently.

- Prior experience in customer service or sales will be advantageous.

Responsibilities:

- Manage and resolve customer complaints.

- Achieve sales targets and goals set by the company.

- Maintain customer satisfaction through excellent service.

Salary and Benefits:

- Salary range: INR 15,000 to 18,000 per month.

- Incentives based on performance.

- Comprehensive training and growth opportunities.

Job Location – Chennai - Ekaduthangal  (Work From Office)

Job description

• Partner with Internal stakeholders across business units (i.e., sales, finance, Catalog, Customer Service) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with managerial, and executive teams
• Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data.
• Create and implement precise management plans for every project, with attention to transparent communication at all levels
• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
• Develop meaningful and lasting relationships with Stakeholders for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations

Required Candidate profile

• Previous working experience as a Business Analyst for 2 to 9 year(s)
• Preferably Masters in Business Management, Information Technology, Financial Management or similar relevant filed
• Practical experience generating process documentation and reports
• Excellent organizational and time management skills
• Outstanding communication and presentation skills
• Critical thinker
• Creative problem solver
• Great analytical skills
• Working Knowledge of SQL (Queries & Stored Procedures) would be an added advantage.

Perks and Benefits 

Competitive salary Medical Benefits/accident Cover Flexi Office Working Hours Fast paced start up

What we're looking for

• A self starter interested in solving customer problems by means of design with a demonstrated ability in research, prototyping & design.

If you are interested in introducing novel ways for companies to solve customer issues & for teams to collaborate, this may be the right role for you.

Responsibilities

• Help guide our overall strategy through design, prototyping, and market research.
• Report directly to our Head of product.
• Provide regular feedback and support.
• Partner closely with marketing to communicate brand value.
• Balance speed and quality, with a focus on tangible results.
• Present your roadmap at company-wide checkins.

Qualifications 

• 2+ years experience as a problem solver
• Natural Observationalist with high attention to detail
• Excellent communication skills
• Deep understanding of technology
• Proven record of shipping features on time and on budget
• Flexible and focussed on solutions
• Organized and self-sufficient

Skills

• UI Design
• UX design
• Figma
• User research 

• Must Have 3-4 Experience in SSIS, Mysql
• Good Experience in Tableau
• Experience in SQL Server.
• 1+ year of Experience in Tableau
• Knowledge of ETL Tool
• Knowledge of Dataware Housing

• 5+ years of software development experience including 4+ years of deep, hands on experience in building highly scalable web-based backend applications using Java and Spring ecosystem
• BE/BTech in Computer Science or a related field or equivalent practical experience
• Great problem-solving skills with solid data structures and algorithms knowledge
• Has extensively used the Spring ecosystem – Spring Boot, REST API Development, ORM tools like Hibernate
• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
• Profound insight of Java and JEE internals (Class loading, Multi-Threading, Memory Management, Transaction management etc)
• Experience of coaching and mentoring junior developers with good delegation and time-management skills
• Implemented CI/CD in any of the projects done
• Strong understanding of Agile and Lean software development processes and practices
• Excellent knowledge and hands-on experience of Elastic Search
• Has designed relational databases; conversant with SQL
• Knowledge of Jenkins/ Docker and Devops
• Knowledge of Redis or similar technology
• Worked with some or all of these AWS services: EC2; lambda; SQS/SNS; Elastic Search, Transcoder
• Understanding and experience of building services and applications using principles of service-oriented architecture, preferable using REST or SOAP
• Contributed in the creation of end-to-end automation tests (functional or non-functional)
• Worked with WebSocket, Push notifications etc

• Experience in ELK stack
• Knowledge of Video tools like FFMPEG, Wowza / Node Media Streaming
• Understanding of different video formats, streaming, CDN etc
• Understanding of Machine Learning Models, Pipelines etc