Content Writer

Handle customer queries via call, email, and chat.

Resolve customer complaints and provide appropriate solutions.

Maintain customer records and update CRM systems.

Follow up with customers to ensure issue resolution.

Provide accurate information about products and services.

Meet customer satisfaction and response time targets.

Coordinate with internal teams to resolve customer issues.

Position Summary

We are looking for enthusiastic and self-motivated Sales Executives (female candidates preferred for diversity hiring).This entry-level role is ideal for freshers passionate about sales and customer interaction. You will play a key role in promoting logistics services via outbound calling, generating leads, and building long-term customer relationships.

Note: While this role welcomes female candidates, the hiring process remains inclusive and skill-based.

Key Responsibilities

• Make outbound calls to potential or existing customers to promote logistics services.
• Handle inbound calls, respond to queries, and provide basic service information.
• Generate leads and record relevant customer information for follow-up.
• Assist senior sales executives by qualifying prospects and scheduling callbacks or appointments.
• Maintain customer data and call records accurately in the CRM system.
• Perform regular follow-ups with leads to maintain engagement and interest.
• Share customer feedback or complaints with the relevant team for resolution.
• Learn and stay updated on logistics services, pricing, and processes.

Required Skills and Qualifications

• Education: Minimum 12th pass / HSC or Graduate in any stream
• Experience: Freshers are welcome; prior internship or BPO/call center exposure is a plus
• Languages: Fluent in Hindi and English; Bengali or Marathi (optional based on location)
• Soft Skills:
• Excellent verbal communication
• Positive attitude and eagerness to learn
• Ability to handle rejections gracefully
• Basic understanding of customer service
• Technical Skills:
• Basic computer literacy (MS Excel, Email, Internet)
• Willingness to learn CRM software

We are looking for a skilled React Native Developer to join our mobile development team. You will be responsible for building performant, maintainable, and responsive mobile applications for iOS and Android platforms using React Native.

Key Responsibilities:

• Develop cross-platform mobile applications using React Native and JavaScript
• Translate designs from Figma or other specs into responsive UI using Flexbox, StyleSheet, and semantic components like View, Text, and Image
• Work with APIs using fetch, async/await, and implement robust error handling
• Use React Hooks (useState, useEffect, useRef, etc.) and manage component state and lifecycles effectively
• Optimize performance using FlatList, SectionList, useMemo, useCallback, and memo
• Handle accessibility, dark mode, safe areas, notches, and orientation changes
• Implement animations using Animated API and LayoutAnimation
• Use tools like React DevTools, Flipper, and Chrome DevTools for debugging and performance profiling
• Integrate third-party libraries, native modules, or write custom native bridges as needed
• Handle OTA updates, app size optimizations, and splash screens for both platforms
• Set up automated testing using tools like Detox or Appium
• Integrate and manage analytics (Firebase, Mixpanel), Crashlytics, and logging
• Write clean, modular, and reusable code following patterns like atomic design or MVVM

JOB DESCRIPTION - BUSINESS DEVELOPMENT TRAINEE LTD 

Greetings from SKOLAR! This is an expression of an interest in participation in the recruitment process at your college for the final year students. 

Company Profile: SKOLAR aims to provide the finest project based education to learners, helping them in getting placed in their dream companies by providing them with the right training and path to outperform their interviews. We dedicate our platform to providing you with the very best mentorship on our courses, with an emphasis on Interactive learning style, a great mentorship workaround, and affordability across all the courses thus helping students achieve more holistic education and prepare them for better career opportunities.

Designation : Business Development Trainee

Eligibility : Graduation/Post Graduation (Minimum 50%) 

Roles and Responsibilities : ● Work closely with the Sales and Marketing team in assisting the growth of the business by acquiring new business leads. 

● Pitch and promote SKOLAR's services to prospective clients 

● Career counselling of prospective students and understanding their learning objectives to offer relevant products to them 

● Build sales leads through referrals and cold calling to generate sales (monthly target/revenue oriented) 

● Collaborate with the Sales and Marketing team to plan and oversee new marketing initiatives ● Set up meetings to prepare and deliver pitches to prospective clients 

● Follow up with potential clients 

● Work with team members to identify and manage risks 

 Job Skills & Qualification: ● Graduation in any degree

● Strong communication skills 

● Critical and out-of-the-box thinking 

● Excellent organisational and leadership skills 

● Ability to perform well under pressure in a fast-paced environment ability 

● to work in a target driven environment. 

Working Days: 6 days work/week (Saturday and Sunday Mandatory working) 

Probation Period: 4 Months 

PACKAGE During Training/Probation Period: INR 18,000 + up to INR 15,000 (Incentives). (First 10 days Unpaid): Candidates will undergo a 10 Days training period. 

Post Training/Probation Period:4 to 6 LPA + 3 LPA(Based on performance during Probation period). 

The Benefits and Perks of Becoming a BDA/BDI Incentives are given out on a monthly basis, with top performers receiving bonuses and recognition

Business Development Executive  

We are seeking an energetic investment product sales specialist to help drive sales and grow the business. You will be resourceful, highly organized and self-motivated to increase sales. A background in sales of investment products or real estate sales is strongly desirable.

About us

BetterInvest is an investment platform focused on generating passive income streams and building wealth for investors.

We at BetterInvest provide you a variety of alternate investment options which are focused on generating passive income and helping investors achieve financial happiness. One of the first asset classes that we are launching is fractional ownership in Commercial Real Estate. We are enabling access to wealth creation opportunities that were previously available only to the top 1% of the population. We make commercial real estate investing easy, affordable and transparent. 

Visit www.betterinvest.club to learn more.

Responsibilities

• Develop sales strategies and successfully create business from new and existing customer
• Manage a large number of outbound calls in a timely manner
• Understand the concepts pertaining to real estate investments
• Maintain a high level of knowledge of company products, policies, and procedures
• Discover and onboard potential channel partners (Wealth managers, Real estate brokers etc)
• Take complete ownership for the customer relationship
• Manage leads in CRM software

Requirements

• Proven experience in B2C sales (Above 2 years)
• Outstanding interpersonal skills and ability to interact confidently with clients and peers
• Hands-on experience with a CRM software
• Interested in personal finance and investments
• Attention to detail, time management, team player and multitasking
• Possess financial acumen - a strong grasp of basic financial principles and concepts

Job location - Chennai, Tamil Nadu

HR ASSISTANT

Responsibilities 

HR responsibilities include formulating and reviewing policies, working towards PMS and succession planning, identifying training needs, work closely with senior management towards setting up processes in different departments, driving recruitment process in proactive manner.

• Good understanding of full-cycle recruiting and strategic HR administration.
• Basic knowledge of labour legislation and competitive policy formulation.
• Organizational skills – HRIS Management, reporting & analysis, setting of the processes.
• MBA/PG with HR specialization.
• Problem solving capabilities necessary to accomplish the duties and tasks of the position.
• Ability to correctly make decisions involving employee issues/ problems including when to escalate the problem to a more senior consultant Exceptional written and oral communication skills Excellent organizational and planning skills
• Ability to share knowledge and work in a strong team oriented environment. Detail oriented Proficient in Word, Excel, PowerPoint, and e-mail.
• Pursue an Attitude of Learning and Development, Attends seminars and meetings relative to the HR profession, Should have cultivate interpersonal skills, Develop negotiating and public speaking skills.

EXCECUTIVE ASSISTANT

Responsibilities

• Act as the point of contact among executives, employees, clients and other external partners
• Manage information flow in a timely and accurate manner
• Manage executives’ calendars and set up meetings
• Make travel and accommodation arrangements
• Rack daily expenses and prepare weekly, monthly or quarterly reports
• Oversee the performance of other clerical staff
• Act as an office manager by keeping up with office supply inventory
• Format information for internal and external communication – memos, emails, presentations, reports
• Take minutes during meetings
• Screen and direct phone calls and distribute correspondence
• Organize and maintain the office filing system

We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.

Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.

Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients

What you’ll do:

Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Tools and Skills Required

Must Have:

Highly organized and able to multi-task.

Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)

Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills

Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)

Strong Technical Background.

What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!