Inside Sales Executive (day shift)

• Handle incoming customer calls professionally and efficiently.
• Make outbound calls to follow up on customer inquiries or resolve issues.
• Provide accurate information about products or services to customers.
• Resolve customer complaints and ensure customer satisfaction.
• Update customer information in the database during and after each call.
• Collaborate with other team members to address customer needs effectively.
• Meet or exceed individual and team performance targets.
• Follow communication scripts and guidelines to ensure consistency.
• Stay updated on product knowledge and industry trends.
• Escalate complex issues to the appropriate department or supervisor.
• Proven experience in a customer service or voice process role.
• Excellent verbal communication skills in English+ Hindi.
• Strong active listening and problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills.

"5+ Years of total experience with 3+ years as a Test Lead"

3+ Years of Experience as a Test Lead AND Should have passed/ Should clear ITSQB Foundation Level within three months of joining or its equivalent"

"a. Experienced in Web application testing, test plan, test strategy creation, test scenario/case design and execution, defect Management

b. Working closely with internal team to understand and fotmulate solution to clients need and interacting closely with client and external developers. Experience in leading a team of 6-8 members

c. Experienced in Effort estimation for testing projects

d. Understand the application under test, allocation of work and responsibility among test engineers.

e. Prepare test strategy document and get sign off.

f. Project Co-ordination/Monitor Test Execution.

g. Review Business Scenarios and High-level test conditions.

h .Prepare Defect Analysis Report.

i. Prepare Status reports and MIS reports.

j .Prepare Test Closure Report.

k. Update daily activities In Daily Status Report"

Key Responsibilities:

² Develop and maintain responsive web applications using React.

² Collaborate with UX/UI designers to translate wireframes and mockups into functional code.

² Optimize applications for maximum speed and scalability.

² Write clean, maintainable, and efficient code following best practices.

² Participate in code reviews and contribute to team knowledge sharing.

² Troubleshoot and debug applications to enhance performance.

² Stay up-to-date with the latest industry trends and technologies to ensure our tech stack remains cutting-edge.

Qualifications:

² Current SDE 3 designation or equivalent experience in a senior development role.

² 5+ years of experience in software development, with a strong focus on frontend technologies, particularly React.

² Proficiency in JavaScript (ES6+), HTML, and CSS, with a deep understanding of modern web development practices.

² Experience with state management libraries (e.g., Redux, MobX) and routing solutions.

² Strong knowledge of RESTful APIs and experience with modern build tools (Webpack, Babel).

² Experience with testing frameworks (e.g., Jest, React Testing Library) and test-driven development (TDD).

² Excellent problem-solving skills and the ability to work collaboratively in a fast-paced environment.

EverestEngineering -Software Engineering when you need it. High quality, scalable, distributed development teams are ready to help you now. Sustainable software development. Fit for purpose. Doing the right thing both for our customers and for yours.

As a team, we are passionate and motivated by the impact our organization can have on our customers, employees, the industry, and the world. We are here to accelerate software innovation by digitally connecting the global workforce. Through our experience, we know that working with remote teams and getting it right can become a competitive advantage for organizations. We want to provide this advantage to customers and partners that are trying to have a positive impact on the world through software innovation

Excellence is at the forefront of our mission. We see an opportunity to shift the narrative of working with offshore teams - from a frustrating cost-cutting exercise to a beneficial value addition.https://everest.engineering/

Our experience means we understand the problems software companies face trying to build offshore distributed teams because we've been there before ourselves.

We work iteratively together to manage these problems for you, or to provide extra capacity in peak times so that you can do what you do best – deliver amazing innovations and delighting your customers
To see the quality of our code, you can checkout some of our open source projects: https://github.com/everest-engineering" target="_blank">https://github.com/everest-engineering

Specialties- 

Big Data, Web Development, Mobile Development, Agile Development, Data Analytics, Software Product Development, and Remote Working

HeadQuarters- Melbourne, Victoria

We love people who in general - 

• have a passion to own and create amazing products.
• are able to clearly understand the customer’s problem.
• are a good collaborative problem solver.
• are a really really good team player.
• are open to learn from others and teach others.
• are able to take the meaningful feedback and improve continuously.
• can commit to inclusion, equality & diversity.
• can maintain integrity at work.

You are the one if - 

• you love solving problems.
• you have a keen interest in understanding and analysing the customer problems and solutions. 
• you possess good listening, communication (verbal & written) and presentation skills.
• you can empathise easily with customers.
• you can facilitate and lead workshops that generate customised business solutions.

• analyse the as-is system and collaborate with clients to create artefacts (personas, journeys, epics, stories, to-be system etc.) to outline business vision, objective, product roadmap, and a project release plan.
• effectively manage the scope and constraints of the project.
• work in agile teams that help in the successful delivery of a project.
• effectively prioritise and obtain buy-in from all the stakeholders to help the team with the requirements.
• write detailed stories to help the team understand the requirements.
• demonstrate flexibility in picking up things/roles needed for the successful delivery of the project. 
• collaborate with the UX team to understand and contribute to the user research & design process.
• be an effective liaison between the client and your team to manage the product backlog and keep an eye on the software delivery.

Role: Production Software development

Experience: 3 to 10 years

Location: Bangalore/Chennai

Skillset : C++/MFC/OOP/STL/ COM/Agile/CI-Development process experience

Salary: 10LPA - 20LPA

Experience in C++/MFC/oops/STL

Experience in Agile

Experience in CI-Development process

Experience with CAD/CAM software will be an advantage

Excellent Communication. Ready to take up interview from onsite panel

• Responsible for end to end recruitment
• Sourcing potential candidates from various job portals (Naukri, Monster, Linkedin)
• Conducting detailed telephonic, skype, or face to face interviews and coordinating with the candidates till on-boarding and do the joining formalities
• Design and update job description.
• Screening and shortlisting the prospective candidate based on the job profile.
• Coordinating interviews with the hiring managers.
• Follow up to ensure candidates attend interviews as scheduled.
• Following up on the interview process status.
• Document the process on Microsoft Excel.
• Coordinating with candidates for document verification
• Conduct a primary document verification
• Establish and maintain a good relationship with the employee

Key skills

• Fair Communication skills (written and Verbal)
• Proficient in handling job portals
• Good Interpersonal skills
• Good knowledge of excel, word, PowerPoint
• A quick learner and able to work independently with limited supervision