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Job Title: Customer Support Executive – Travel/Airline Process (Blended)

We are hiring dynamic and customer-focused professionals for a leading global brand in the Travel and Airline industry. This is an excellent opportunity for candidates with relevant industry experience who are looking to grow their career in a structured and professional environment.

Process Overview:

• Industry Preference: Airline / Travel Industry Background.
• Experience Required: Minimum 6 months in Travel Industry (Mandatory).
• Process Type: Blended (Chat & Voice Support).
• Working Days: 5 Days a Week.
• Transportation: Both-side Cab Facility.
• Communication Level: Excellent English Communication (C1 Level Required).
• Qualification: Graduate / Undergraduate.
• Typing Speed: Minimum 35 WPM with 90% Accuracy.
• Salary: Up to ₹32,000 CTC

Roles & Responsibilities:

• Handle customer queries related to flight bookings, cancellations, rescheduling, refunds, baggage policies, and other travel-related concerns via chat and voice.
• Provide accurate information regarding airline policies, fares, routes, and travel guidelines.
• Resolve customer concerns efficiently while ensuring high customer satisfaction.
• Maintain proper documentation of customer interactions in the system.
• Meet defined KPIs such as quality scores, response time, and customer satisfaction ratings.
• Coordinate with internal teams for escalations and issue resolution.
• Ensure adherence to company policies, compliance standards, and service guidelines.

This role is ideal for professionals who are detail-oriented, customer-centric, and passionate about delivering exceptional service in the travel and aviation sector.

Job Description: Sales Executive

Join India’s No. 1 Drone Battery Brand – GenX UAV Battery – and be part of the booming drone technology industry!

We are looking for 4 dynamic Sales Executives with a passion for B2B sales, technology, and drones. Freshers are welcome, and prior sales/marketing experience will be highly appreciated.

Key Responsibilities

• Drive B2B sales of drone batteries and components to enterprises, institutions, and industry clients.
• Identify and connect with potential business partners, distributors, and corporate customers.
• Understand client needs and provide tailored solutions.
• Support senior sales managers in closing deals and achieving business targets.
• Build and maintain strong professional relationships with key accounts.
• Participate in marketing activities, product demos, and presentations.

Ideal Candidate

• Excellent communication, negotiation & presentation skills (English & Hindi).
• Strong marketing and client engagement abilities.
• Self-motivated, ambitious, and target-driven.
• Proficiency with MS Office, CRM tools, and online communication platforms.
• Passion for technology, drones, and B2B sales.

Qualification

• Any Graduate (Business/Marketing preferred).
• Freshers encouraged to apply, but experience in sales/marketing is a plus.

CTC

• ₹20,000 – ₹30,000 per month (depending on skills & experience).

Why Join Us?

• Work with India’s leading drone battery manufacturer and top component seller.
• Exposure to B2B sales, corporate negotiations, and industry networks.
• Excellent career growth opportunities in the booming drone tech sector.
• Attractive incentives linked to performance.

Job Type: Full-time

Benefits:

• Paid time off

Work Location: In person

Job Description:

• Contribute to all phases of the development life-cycle of the students and train a dynamic team of students.
• Should possess strong knowledge of JavaScript, Typescript, Angular JS, React JS, Node JS, and DBMS along with a passion for Blockchain.
• Good to have knowledge of Rust and Solidity
• Excellent in any of the programming languages.
• Ready to upgrade the idle candidates. Should stay up-to-date with the latest development in the field.
• Facilitating the student's available resources such as curriculum, data, hardware, etc.
• Upgrading the students’ knowledge quality by taking them through the important functionalities of technologies.
• Sharply train the student's minds in analyzing the problem-solving ability of the students
• Train and guide the students to analyze the errors and design strategies to overcome them.
• Lead learning enhancement through developing assignment and assessment modules
• Integrate the use of advanced technology for upscale training quality, and develop plans to track and monitor the progress of students.
• Should be capable of completing the assigned module in the given time.
• Conduct regular research for further enhancement of curriculum on a regular basis.
• Should be able to communicate and connect with students in an effective way.
• Maintain individual and group training records
• Organize and promote courses
• Prepare teaching/course materials
• Proctor course examinations
• Develop and deliver programs of learning activities
• Check and assess (grade) students’ work and deliver feedback with course grades
• Apply new technologies to deliver courses and improve the learning experience for students.
• Keep personal IT skills and knowledge up to date

Skills:

Full Stack Developer

Developed Gaming Application

Developed 3D Gaming Application

Basic knowledge of C, C++, MySQL, Mongo db

Primary Job Responsibilities:

• Experience in B2B sales in any industry, if experience in merchant acquiring, transaction banking, digital payments or cloud platforms, it will be an added advantage.
• Willingness to travel, job requires anywhere between 3-7 working days of travel in a month
• Relationship with ecommerce incubator and website/ mobile app development service providers is preferred.

Role & Responsibilities:

• Identify leads in government, education and utility; and work towards signing them with PayU for payment gateway products.
• Manage existing accounts to ensure revenue levels are grown and product array widened, through cross sell
• Work closely with regional business lead in strategic and tactical planning for the region
• Conduct product presentations, demo, commercial negotiation and agreement closure.
• Act as first point of contact from business team for merchant queries.
• Work with internal stakeholders in ensuring customer satisfaction with PayU product & services
• Achieve allocated quarterly and yearly targets for sales in southern region.

 Basic Qualifications:

• 5+ years of experience in sales, business development, or account management.
• Excellent written and verbal communication skills.
• Ability to think strategically and execute methodically.
• Comfortable in a fast-paced, multi-tasked, high-energy environment.
• Collaborative working style. Must work well in a team environment.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

Industry: Recruitment & Staffing (must have)

Required Experience and Qualifications:
- 2 years of experience
- Should have sold/is selling recruitment/talent/staffing/workforce solutions
- Hands-on experience in sales, business development, B2B, lead generation, telephone & email prospecting, corporate sales, market mapping & research, cold calling, appointment generation, etc
- Passionate about making talent acquisition cognitive
- New customer acquisition
- Ready to learn and unlearn

Benefits: Paid holidays, work detox leaves, menstruation leaves for women, robust incentive plans, education allowance, mobile reimbursement, etc.

Key Tasks and Duties:
- Prospecting for new clients/lead generation
- End-to-end B2B selling
- Monthly and annually new client acquisitions
- Direct communication with customers via e- mail and telephone to promote Reed & Willow & its Service Range
- Execute marketing plan/marketing campaigns (e.g. targeted e- shot, mail shot)
- Follow up and qualify contacts from web registrations, promotions, events, and other marketing and sales activities
- Preparation and presentation of results from campaigns
- Setting up Sales Meetings with qualified prospects
- Recording of all sales activities in the CRM- Market research feedback

Traits of our Team:
Motivation and drive: 
- Is driven and enthusiastic, which encourages commitment from others
- Responds positively to problems and uses them as an opportunity to do things differently or better

Planning and organizing: 
- Structures work to achieve the best outputs
- Anticipates and adjusts for problems and roadblocks, taking responsibility for prior commitments

Delivering results and continuous improvement:
- Is flexible and able to revise the plan when needed
- Analyses issues or set- backs without bias, and is open about mistakes to encourage learning
- Meets targets and deadlines