Content Writer

Job Title: Sales & Customer Support Executive (Voice Process)

Company Brand Name: BikeFixup

Location: Faridabad

Work Mode: Work from Office

Working Days: 6 Days a Week (Rotational Off)*

Key Responsibilities:

Sales Responsibilities:

Achieve monthly sales targets for memberships.

Conduct outbound and inbound calls to pitch plans and convert inquiries into sales.

Provide detailed product knowledge and promote BikeFixup’s services effectively.

Maintain and update lead databases, ensuring timely follow-ups.

Prepare daily/weekly sales reports and analyze customer feedback.

Collaborate with the operations team for seamless service delivery.

Customer Service & Support Responsibilities:

Handle customer inquiries and resolve issues promptly with a professional attitude.

Ensure customer satisfaction by providing clear, accurate, and empathetic communication.

Assist customers in booking services and guide them through the process.

Address complaints or concerns and escalate unresolved issues to the appropriate team.

Follow up with customers post-service to ensure a high level of satisfaction and identify areas for improvement.

Qualifications & Skills:

Education: Minimum graduates preferred.

Experience: Minimum 1 year in sales or customer service roles with excellent communication skills.

Skills:

Strong communication skills in Hindi & English.

Persuasive abilities and a target-driven mindset.

Empathy and problem-solving skills for customer support.

Basic computer knowledge for lead tracking and reporting.

Benefits:

Fixed salary + performance-based incentives.

Training and growth opportunities in a premium two-wheeler service brand.

Opportunity to build a rewarding career in a fast-growing industry.

Role: GenAI Full Stack Engineer

Fulltime

Work Location: Remote

Job Description:

•             Python and familiar with AI/Gen AI frameworks. Experience with data manipulation libraries like Pandas and NumPy is crucial.

•             Specific expertise in implementing and managing large language models (LLMs) is a must.

•             Fast API experience for API development

•             A solid grasp of software engineering principles, including version control (Git), continuous integration and continuous deployment (CI/CD) practices, and automated testing, is required. Experience in MLOps, ML engineering, and Data Science, with a proven track record of developing and maintaining AI solutions, is essential.

•             We also need proficiency in DevOps tools such as Docker, Kubernetes, Jenkins, and Terraform, along with advanced CI/CD practices.

Job Description: We are looking for a talented UI/UX Designer with experience in building SaaS

products to join our dynamic team. This role is perfect for a creative individual who thrives in a

fast-paced environment and is passionate about delivering exceptional user experiences from

concept to launch.

Roles and Responsibilities:

1. UI/UX Design for SaaS Products:

● Collaborate with product managers, engineers, and stakeholders to understand project

requirements and user needs.

● Design intuitive and engaging user interfaces for our SaaS products, ensuring a

seamless user experience across web and mobile platforms.

● Apply design thinking and user-centered design principles to create innovative solutions

that solve user problems and drive business objectives.

● Utilize industry-standard UI/UX tools and technologies to design mockups, prototypes,

and user flows.

2. Product Development Process:

● Understand the product development lifecycle and actively contribute to the entire

process, from ideation to launch.

● Work on products from 0 to 1, contributing to brainstorming sessions, concept

development, and iterative design improvements.

● Collaborate closely with cross-functional teams to iterate on designs based on user

feedback, technical constraints, and business requirements.

3. Creativity and Design Principles:

● Demonstrate a strong sense of creativity and innovation in designing user interfaces

that are visually appealing, functional, and easy to use.

● Apply design principles such as typography, color theory, and visual hierarchy to create

cohesive and aesthetically pleasing designs.

4. UI/UX Tools:

● Utilize the latest UI/UX tools and technologies to streamline the design process and

create high-fidelity prototypes, including but not limited to Sketch, Adobe XD, Figma, or

InVision.

5. Communication and Collaboration:

● Communicate design ideas, concepts, and rationale effectively to stakeholders and

team members through sketches, wireframes, prototypes, and presentations.

● Collaborate closely with developers to ensure design feasibility and implementation

fidelity throughout the development process.

6. Information Architecture:

● Define the information architecture and navigation structure of our SaaS products to

optimize usability and findability of content.

7. Wireframing and Prototyping:

● Create wireframes, mockups, and interactive prototypes to visualize design concepts

and validate user flows and interactions.

8. Interaction Design:

● Design intuitive and responsive interactions that enhance user engagement and

facilitate task completion.

9. Empathy Maps and UX Research:

● Develop empathy maps and conduct user research to gain insights into user behaviors,

needs, and pain points.

● Utilize UX research findings to inform design decisions and iterate on designs based on

user feedback.

Qualifications:

● Bachelor's degree in design, human-computer interaction, or related field; equivalent work

experience may be considered.

● Proven experience as a UI/UX Designer, preferably with a focus on SaaS products.

● Strong portfolio showcasing a range of UI/UX design projects and processes, including

wireframes, prototypes, and finished designs.

● Proficiency in UI/UX design tools such as Sketch, Adobe XD, Figma, or InVision.

● Excellent communication, collaboration, and problem-solving skills.

● Ability to thrive in a fast-paced, dynamic environment and manage multiple projects with tightdeadline

As a Network Engineer at Propel, you will play a vital role in designing, implementing, and maintaining our network infrastructure to ensure optimal performance, security, and scalability. You will work closely with cross-functional teams to develop and support network solutions that align with business objectives and industry best practices.

Responsibilities 

• Design, implement, and maintain network infrastructure, including LAN, WAN, and wireless networks, Site to Site and Client to Site VPN to support business operations and growth.

• Develop and implement network security strategies, including firewall policies, intrusion detection and Prevention (IDS/IPS), access control and CCTV systems, to safeguard company data and resources.

• Configure, troubleshoot, and optimize network devices such as routers, switches, firewalls, High availability, L3/L2/PoE Switches and load balancers, QoS.

• Configure VLan and segregate access between different teams

• Perform hardware troubleshoot such as port failure, system crash, hardware failure etc.,

• Design and implement patch panels and cabling

• Monitor network performance and ensure system availability and reliability. Identify areas for improvement, implementing network optimization and redundancy solutions as needed.

• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations

• Collaborate with other IT teams to evaluate and recommend networking solutions for application and infrastructure projects.

• Implement security tools, policies, and procedures in conjunction with the company’s security team

• Perform network maintenance and system upgrades including service packs, patches, hot fixes, firmware and security configurations

• Monitor system resource utilization, trending, and capacity planning

• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.

• Monitor network performance on the availability, utilization, throughput, jitter and latency and test for weaknesses.

• Perform Vulnerability assessment Pen testing at network level and mitigate issues

• Create and maintain network documentation, diagrams, and configurations.

• Knowledge of common security vulnerabilities and OWASP vulnerabilities

• Provide support for critical network incidents on shift basis to support 24x7 model on need basis.

• Exploring automations to integrate for managing networks and provide timely network alerts

• Use ticketing system to document requests, track changes, and explain resolutions

Requirements:

• Bachelor's degree in computer science, Engineering, or a related field.

• 4+ years of experience as a Network Engineer or similar role, with a focus on implementing and managing complex network environments.

• Deep understanding of networking protocols, such as DNS, DHCP, CIDR, IPSEC TCP/IP, BGP, OSPF, and MPLS.

• Proficiency with network hardware, including routers, switches, firewalls, and load balancers from vendors like Fortinet, Cisco etc.,

• Strong knowledge of network security best practices and technologies, such as firewalls, VPNs, and intrusion detection systems.

• Experience with network monitoring and management tools

• Excellent troubleshooting and problem-solving skills and a commitment to continuous improvement.

• Strong communication and collaboration skills, with the ability to work effectively in a fast-paced, agile environment.

Nice-to-Have:  

• Relevant networking certifications, such as CCNP, CCIE, JNCIP, or JNCIE.

• Experience with software-defined networking (SDN) and network automation technologies, such as Ansible, Python, or REST APIs.

Others:

• Common application/ web security and OWASP vulnerabilities

• Encryption algorithms to protect sensitive information

• PII, PCI, HIPPA, and GDPR compliance and how to implement

• Finding the vulnerabilities of the third-party components/ libraries

• Understanding security breaches of data-in-transit and data-at-rest and its implementation

Join our energetic and innovative team as a rockstar Field Sales Representative!

We're seeking a motivated individual to dominate the sales game and have a blast. Ready to make waves in Mumbai's salon and beauty industry? This opportunity is perfect for you!

Responsibilities:

- Forge strong bonds with salon owners, managers, and staff—be their indispensable partner!

- Dazzle potential clients with the amazing benefits of our cutting-edge salon aggregator app.

- Crush sales targets like a pro and become our clients' superhero with top-notch support.

- Master record-keeping using our super-smooth CRM system.

- Stay ahead of trends and competition to be the leader in the industry.

- Command sales at meetings, training sessions, and trade shows with your sales prowess and charisma!

Requirements:

- Proven sales track record—showcase your achievements!

- Excellent communication and presentation skills. - Relationship-building expert with autonomy and schedule management skills.

- Tech-savvy with proficiency in Microsoft Office, Google Suite, and CRM systems.

- Familiarity with the beauty and salon industry is a plus.

We encourage female candidates to shine! Gain unique access to salons where men aren't typically allowed and leave an unforgettable impression with your exceptional sales skills. If you're a go-getter passionate about sales, we can't wait to welcome you!

Apply now and let's revolutionise the salon world together! We offer competitive compensation packages tailored to exceptional individuals. Let's have a conversation about how we can make it work for you.

Compensation/Packages - Depending on candidate calibre

As an Associate Software Engineer, you will have the opportunity to collaborate on the creation and maintenance of scalable, high-quality software as we grow. You'll work closely with the CTO and quickly gain skills and responsibilities as the team and the technical requirements grow.

Primary Responsibilities

• Develop RESTful APIs leveraging Django classes, ORM and Postgres Database
• Develop solutions that meet business objectives while leveraging industry best practices
• Write high-quality source code to program complete applications within deadlines
• Troubleshoot and debug applications

Technical Competencies

• Expertise with Python language
• Experience with Django: maintaining APIs
• Familiarity using Git, code repositories, branching and merging strategies
• Ability to break down complex concepts, tasks, or problems into more simple, understandable language and action plans
• Excellent communication skills, and attention to detail
• Good Documentation skills

Perks

• Work from home
• Flexible work schedule
• Flexible standup meetings

Interview Process

• Two technical rounds with Senior Developer and CTO
• Cultural Fit interview with Project Manager

Please do not apply if you don't have professional Django work experience.