Content Writer

About MyOperator: 

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Job Summary: 

The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships. 

Responsibilities: 

Revenue Growth and Retention: 

• Drive upsell and cross-sell initiatives to maximize customer value. 
• Implement strategies for revenue retention and expansion within the existing customer base.
• Monitor and improve product adoption rates among customers. 
• Develop and execute churn management strategies to minimize customer attrition.

Team Leadership and Management: 

• Lead, mentor, and develop a team of Customer Success Representatives
• Set team goals, monitor performance, and provide regular feedback and coaching.
• Conduct performance reviews and identify training needs. 
• Ensure team adherence to established processes and best practices. 

Customer Relationship Management: 

• Oversee and manage key customer relationships. 
• Address and resolve escalated customer issues in a timely and effective manner.
• Proactively identify and mitigate potential customer risks. 
• Drive customer satisfaction and loyalty initiatives. 

Client Onboarding: 

• Oversee the onboarding process for new clients, ensuring a satisfactory experience.
• Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities. 

Process Improvement and Optimization: 

• Identify areas for process improvement within the Customer Success department.
• Develop and implement strategies to enhance efficiency and effectiveness.
• Monitor key metrics and generate reports on team and customer performance.
• Utilize data to make informed decisions and drive continuous improvement. 

Collaboration and Communication: 

• Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience. 
• Communicate effectively with team members, management, and customers.
• Participate in meetings and provide updates on team activities and customer issues. 

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 4+ years of experience in customer success and account management. 
• 2+ years of prior experience in a team lead or management role. 
• Proven experience in customer success, account management, 
• Proven team management experience.
• Strong communication, interpersonal, and problem-solving skills. 
• Proficiency in CRM software and other relevant tools. 
• Experience in the cloud telephony or SaaS industry is a plus. 
• Key Skills: 
• Leadership and team management 
• Customer relationship management 
• Process improvement 
• Communication and interpersonal skills 
• Problem-solving 
• Data analysis 
• CRM software proficiency 

Benefits:

• Competitive salary and benefits package. 
• Opportunity for growth and advancement. 
• Dynamic and collaborative work environment 
• Chance to work with cutting-edge technology and solutions.

We are looking for a Java developer responsible for building Java applications. This includes anything between complex groups of back-end services and their client-end (desktop and mobile) counterparts. Your primary responsibility will be to design and develop these applications, and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated design, and product quality is essential.

Backend (Mandatory/Must to have skills) :

1. Core Java/Java8,
2. Spring boot,
3. Spring Security,
4. Hibernate or any other ORM (Object Relational Mapping) framework.
5. SQL/PL-SQL (Oracle or Mysql or postgresql) but mostly Oracle
6. Restful webservices
7. Git

Backend (Good to have skills) :

1. Knowledge of SOAP based webservices
2. Struts framework
3. Microservices

Backend (Not absolutely necessary but plus point if candidate has knowledge about ) :

1. Docker
2. Apache Kafka/ any other messaging queue tool like RabbitMQ, ActiveMQ etc.,)
3. Cloud experience AWS/Azure

Responsibilities:

• Contribute in all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Translate application storyboards and use cases into functional applications
• Design, build, and maintain efficient, reusable, and reliable Java code
• Ensure the best possible performance, quality, and responsiveness of the applications
• Identify bottlenecks and bugs, and devise solutions to these problems
• Help maintain code quality, organization and automatization

Are you an experienced consumer-tech leader ready to build and scale from the ground up?

Join us at Vets and Care, where we’re reimagining how pet parents access healthcare, insurance, and wellness — through powerful, tech-enabled experiences.

We’re looking for a CTO or VP of Engineering who can own the entire tech stack, lead a high-performing team, and drive product innovation at speed.

🌟 What You’ll Own

• End-to-end tech strategy across backend, frontend, mobile, and infrastructure
• Architecture design & execution for scalable, secure, and high-availability systems
• Hands-on guidance across Java/Spring Boot, React.js, and React Native (Kotlin / Swift) stacks.
• Team leadership – mentor and manage developers across functions (backend, frontend, mobile app development)
• Translate raw business requirements into structured tech plans and sprints
• Handle Azure Cloud infrastructure, DevOps, monitoring, and performance tuning
• Ensure smooth implementation of FCM / APNs for push notifications
• Oversee or advise on real-time in-app video calling features and third-party SDK integrations
• Collaborate with the founding team on product roadmaps, hiring, and scaling operations

✅ Must-Have Experience

• 10+ years in tech roles, with 2–3 years in engineering leadership (CTO, VP Engineering, Head of Technology)
• Proven experience scaling consumer-tech products from 0 to 1 and beyond

• Deep expertise in:
• Backend: Java 8, Spring Boot, Microservices, MySQL
• Frontend: React.js
• Mobile: React Native with Expo
• Cloud: Azure deployment and infrastructure management
• Experience with FCM (Firebase Cloud Messaging) and APNs for real-time notifications
• Strong ability to debug and resolve issues across full-stack environments
• A bias for action — comfortable working in fast-paced, startup-style environments
• Exposure to video calling SDKs or real-time video architecture
• Willingness to work on-site from Noida Sector 2

🌱 Nice to Have:

• Experience with pet tech, health tech, insure-tech, or SaaS products
• Familiarity with CI/CD pipelines, monitoring tools, and agile product development

🎯 Why Join Us?

• Be the tech backbone of a startup disrupting the ₹43,000 Cr pet care industry (Projected 2027)
• Work directly with the founder to shape product, process, and scale
• Open discussions on salary + ESOPs — we believe in long-term value
• Make an impact in a purpose-driven, fast-moving environment

About the job

Position: Copywriters

Location: Marol Naka, Andheri East, Mumbai

Working days: Monday, Tuesday, Thursday= WFO

Wednesday, Friday= WFH

Role & Responsibilities:

• Understanding client's core product or service, the target audience & market, the problem that the product or service intends to solve
• Campaign planning on a month to month basis that go with client’s business objectives
• Coming up with ideas that are forward-thinking and in-line with current media trends & client’s personality & business objectives
• Demonstrate a clear understanding of campaign objectives and devise creative communication strategies to achieve them
• Should possess impeccable writing & visualization skills, should be able to give creative ideas for brands
• should be experienced at content writing (long form content such as blogs, website content etc.) and should have a basic understanding of making reels
• Offer creative ideas and encourage others to share their ideas
• Edit and fact-check pieces of content generated by colleagues and offer feedback when necessary    
• Push clients towards fresh, exciting ideas

Requirements:

• Bachelor's degree or equivalent
• Excellent verbal and written communication skills
• Familiarity with AI-based tools would be a bonus
• Proficiency in Microsoft Office and Google Suite
• Ability to work in a team environment
• Confidence in building a rapport with clients and nurturing good working relationships

ABOUT US:

We’re a boutique digital marketing company & agency in Mumbai offering integrated digital marketing services.

We’ve worked with 300+ startups & established brands since 2015, and the rich experience from the hundreds of social media campaigns, thousands of keywords ranked on the first page of Google, plentiful of motion & static content produced, millions of sessions recorded, crores of media money spent & revenues generated for them – have strengthened us a new age digital marketing agency.

Website: https://www.digichefs.com/

Linkedin: https://www.linkedin.com/company/digichefs/

This can be a great career move to accelerate your own growth.

Ideal candidate should have the below experience/qualities:

• Proven expertise in growth of the Company through various digital marketing channels
• Proficient in paid marketing, influencer marketing and other growth channels
• Minimum of 5 years of work experience with a focus on online marketing
• Successful track record in accelerating customer acquisition, growth plan
• Preferable work experience in the E-commerce industry
• Ability to deliver strong results
• Desire to work in a fast-paced start-up environment & immerse in an amazing learning experience
• Should have great written and spoken English
• Sound knowledge in MS Excel, Google Analytics, CleverTap and other digital tools. 

Roles and responsibilities of this role would include the below:

• Owner of customer acquisition for the business.
• Build long-term strategies for customer acquisition and lead the team in execution 
• Use data and market intelligence to drive acquisition efforts 
• Identify new growth opportunities (including new platforms, channels, and advertising and integration opportunities) to acquire new users.
• Work with cross functional team (Product, Tech & Marketing) to establish growth strategies 
• Create, manage, and experiment with new user acquisition campaigns
• Create relevant customer segments, analyze trends and prioritize campaigns
• Develop strategic customer acquisition plans to drive profitable growth.
• Analyze data to monitor revenue performance and uncover areas for improvement. 
• Oversee all digital channels of the Company including SEO, SEM, Email, Social Media, Influencer marketing and other marketing activities.
• Take high level brainstormed idea to actual implementation, tracking and analyzing
• Create weekly and monthly marketing plans and budgets for our different channels.
• Build strategic relationships and partner with key industry players, agencies and vendors for lead generation.

B.S. in software development, computer science or related field (Equivalent experience also accepted) 

·  1+ years of relevant work experience in software development and design.  

·  Deep understanding of computer science fundamentals (e.g, algorithms and data structures).  

·  Deep understanding of JavaScript or TypeScript and at least one JS UI framework React ·  
Deep understanding of Node.js and at least one Node server framework (Express, NextJS, NestJS). 

·  Deep understanding of the full software development lifecycle. 

·  Experience designing/implementing/integrating with APIs.  

·  Solid understanding of database systems (MySQL, PostgreSQL, SQLServer).  

·  Solid understanding of Git and managed source control services like GitHub. 

·  Experience working within Agile software development teams. 

·  Foundational knowledge of Amazon Web Services (AWS). 

·  Excellent written and oral communication skills. 

• Developing content for blogs, articles, app descriptions, social media, and the company website.
• Write in “American English” as the audience is a US consumer audience
• Identifying customers’ needs and recommending new content to address gaps in the current content.
• Build and manage our social media profiles and presence across channels you deem relevant
• Curate and create interesting, relevant, and trending content people look forward to every day
• Monitor and engage in relevant social discussions about our company, competitors, and/or industry, both from existing leads and customers as well as from brand new audiences.
• Ideate and execute world-class social promotions and campaigns and track their success
• Work alongside other marketers to create content that educates and entertains our audience and supports marketing goals.
• Drive consistent, relevant traffic and leads from our social network presence.

• Looking for 0-30 Days and Immediate joiners
• Minimum total experience should be 7 Years
• Overall with 4+ years experience in HTML, CSS and JavaScript and OOJS
• 2+ years' experience working with any JavaScript framework/library, preferably ReactJS or VueJS
• In-depth understanding of JavaScript, HTML5, CSS3 (pre-processors LESS/SASS) and relevant concepts.
• Proficiency with browser based debugging.
• Understanding of progressive web apps.
• Experience with a testing framework (Jest/Mocha).
• Experience using Git

• Must have 5-8 years of experience in handling data
• Must have the ability to interpret large amounts of data and to multi-task
• Must have strong knowledge of and experience with programming (Python), Linux/Bash scripting, databases(SQL, etc)
• Must have strong analytical and critical thinking to resolve business problems using data and tech
•  Must have domain familiarity and interest of – Cloud technologies (GCP/Azure Microsoft/ AWS Amazon), open-source technologies, Enterprise technologies
• Must have the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Must have good communication skills
• Working knowledge/exposure to ElasticSearch, PostgreSQL, Athena, PrestoDB, Jupyter Notebook