Graphic Designer

Experience: 8+ years

Job Type: Full Time

Job Location: Ahmedabad

Technical project manager act as the primary point of contact for our clients. You will ensure teams are successful in their delivery through proven technical and interpersonal abilities. In this role, you will bring a strategic mindset to projects and ensure top-quality results from the team.

What we offer

• Open, positive, and learning culture surrounded with tech-savvy and helpful colleagues with a growth mindset
• Best-in-industry salary standards
• 5 days work week
• Family health insurance cover
• No politics and value-driven culture 
• Occasional Work From Home even in non-COVID19 times
• Contribute to large scale distributed systems used by fortune 100 companies

Must have

• 4+ years of development experience (preferably Java)
• 2+ years of experience in Agile project management (or a scrum master) and leading development and QA teams
• Experience working with off-shore clients (US/EU) with strong knowledge of Agile & SCRUM processes
• Provide effective mentoring & coaching on technical, soft skills, and process aspects to the team
• People orientated approach to leadership that keeps the team motivated and focused on the goals
• Strong communication and management skills with the ability to find innovative ways to resolve problems
• Hands-on approach to technical problem solving and debugging

• Proactive and inherent nature of working with ownership

Good to have

• Frontend development experience with CSS, JavaScript (ES6) or modern JS frameworks like AngularJS/React/VueJS
• Performance optimization experience with SQL
• Experience with ElasticSearch/Solr, NOSQL, messaging system
• Prior experience working as a tech lead, team lead or software architect

Roles and Responsibilities

• Actively participating in client calls for requirement grooming and designing
• Participate in design discussions with fellow team members and client
• Present groomed tickets and design to team members for design discussion
• Lead Scrum meetings and provide team support during sprint planning and execution.
• Ensure project processes (e.g. code reviews, QA, deployment reviews) are followed religiously
• Identify individual and team strength and improvement areas
• Build strong rapport with team members to understand them deeply at the individual level
• Set quarterly objectives and key results (OKRs) for individuals
• Conduct performance review meetings
• Mentor junior team members, level them up and inspire to deliver extraordinary impact together

• Improve software development operations by proactively finding gaps in processes

• Build a trusting relationship with customers and teams

• Negotiate and get buy-in of sprint scope from customers & team

• Come up with pragmatic solutions to improve software quality and drive the change if approved by the customer.

• Manage KPIs & rigorous feedback cycles (through one-on-one meetings with peers) that help align with individual and organization growth.

Join us for building great teams and intuitive projects together!

About the company

Extramarks is a leading educational - technology company, creating student-friendly digital learning solutions and keeping pace with globalization and technology in education. We have been in the market for the last 13 years operating different verticals PAN India. We provide education learning techniques across India, Singapore, Kuwait, UAE and South Africa. We at Extramarks are looking for Customer Relations Executives tasked with leading a team of executives and maintaining fruitful relations with our existing customers. The priority is to assist the organization to acquire new customers, and to maintain a good relationship with our existing ones. This means effective business development and customer relations executives are in massive demand in nearly every job sector there is including business to business, business to customer and even non –profit organizations.

About the role

The role being offered is Customer Relations Executive for B2C segment. As a Customer relations executive, you will be required to maintain continuous contacts with our existing customers and ensure the highest level of Engagement score.

Location

Noida, India

Roles and responsibilities

1. Keep abreast with Extramarks latest offerings and best practices
2. Ensure smooth onboarding of the user/customer, and tell them about the features of the product for better engagement of the Customer
3. Maintain and strengthen relationship with existing customers
4. Collaborate with the support team (technical and academic) to address customer queries
5. Conducting in-depth needs assessments to better understand each customer’s requirements to ensure highest satisfaction and Higher Utlization of the Application
6. Prompting clients to upgrade their existing packages and to purchase additional offerings.
7. Harnessing relationships to generate leads from referrals to maximize our profits.
8. Ensuring a good renewal rate of the subscribed packages
9. Retain customers who raised an issue for refund/cancellation

Selection process

There are two rounds for the selection process:

➢ PI - 1st Round

➢ PI - 2nd Round

Expectation

• B.E. / B.Tech, MBA, PGDM, Or Any Graduate/Post Graduate
• Excellent interpersonal and communication skills

What you need to have:

• Familiarity with the http://asp.net/">ASP.NET framework, SQL Server and design.
• Hands on experience using C# .NET, MVC, Oops Concept, Jquery, Bootstrap.
• Knowledge of  .NET languages 
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Angular will be an advantage
• Able to work well in a team setting

Skills & Qualifications:

1. At least 4+ years of user interface design experience, designing visual language systems  for digital products and services 
2. Exceptional graphic design skills 
3. Strong and flexible skills in Visual design and Interaction design 
4. A passion for creating products that resonate on an emotional level 
5. Knowledge of user interface design processes and methodology, particularly as applied  to web-based applications 
6. Exceptional design talents with a stylistic breadth that demonstrates sensitivity to the  diverse subject matter—from product interaction to software tools and applications to  the web 
7. Self-motivation, excellent communication, an open mind, the ability to thrive in  multidisciplinary teams, and the skills to balance great design with short deadlines 
8. A love of collaboration and learning 
9. A fearless and positive attitude 
10. Successfully communicate conceptual ideas, detailed design, and design rationale, both  verbally and visually.  
11. Designing pixel-perfect interfaces with high attention to detail.   
12. Bachelor's degree in graphics design, interaction design, fine arts, communication  design or a related design discipline 
13. Can be a self-made designer with a proven track record 
14. Proficiency with design and prototyping tools such as Photoshop, Illustrator, Sketch, and InVision 
15. Experience in designing motion graphics will be helpful  
16. A good understanding of information architecture, interaction design, usability analysis,  and user-centered design. 

Perks:

1. Learning: As a fast paced startup, you get to learn fast. 
2. Team: Get to work with an awesome team of Engineers, Data Scientists and Product Managers. 
3. Mission: Get to see the impact of your work in helping millions of users get access to healthcare 
4. Workplace - easy access & comfortable office, near heart of Bangalore @Diamond District, Indira Nagar [https://www.youtube.com/watch?v=k5stK6y6atY" target="_blank">https://www.youtube.com/watch?v=k5stK6y6atY ] 
5. Ownership - Individually responsible for the complete work.