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Toolstr builds software that helps businesses sell better and manage operations more efficiently. We are a fast-growing SaaS startup serving merchants globally and are looking for a Customer Relations Executive to join our team.

This role blends sales, support, and service responsibilities. You will be the first point of contact for merchants, helping them understand our products, resolving their queries, and ensuring a smooth experience throughout their journey with us.

Responsibilities

• Identify, qualify, and convert leads through inbound and outbound channels
• Conduct product demos, explain value propositions, and close deals
• Handle incoming customer queries during shift hours (sales, support, or general service)
• Troubleshoot customer issues and coordinate with internal teams for resolutions
• Maintain accurate records of interactions and pipeline in CRM or helpdesk tools
• Consistently meet sales and service targets while ensuring customer satisfaction
• Share customer insights with product and marketing teams to improve overall experience

Requirements

• 1 to 3 years of experience in B2B SaaS or Shopify apps sales, support and service
• Excellent communication skills (spoken and written English)
• Comfortable working in late-shift hours (3:00 PM – 12:00 AM IST)
• Ability to manage both sales conversations and support queries with professionalism
• Self-motivated, target-driven, and eager to grow with a fast-moving startup

What We Offer

• Competitive salary with performance-based incentives
• Hybrid working flexibility from Pune
• Opportunity to work with global customers across multiple regions
• Growth path into senior roles in sales, customer success, or account management
• A collaborative environment with direct exposure to the leadership team

**About jhana**

jhana is an early-stage, seed-funded startup that builds intelligent practice tools for the

law across research, drafting, and document management. At jhana.ai, we are

transforming the legal industry with India’s first AI-driven Paralegal. Our product delivers

critical legal insights through advanced AI, producing outputs like redlines, memos, and

risk assessments to streamline workflows for legal teams. Recognized as the Best Legal

Tech Startup in Asia and Oceania by ALITA, we are on a mission to empower professionals

with technology that drives efficiency and excellence.

**Position Overview**

We are looking for an ambitious and strategic Senior Business Account Executive to lead 

and scale our sales efforts across Delhi, Mumbai and Chennai. A background in law is 

mandatory for this profile.This role is ideal for a sales "rodeo" or "hunter" who thrives on 

closing deals, establishing scalable sales processes, and creating an effective sales 

funnel from the ground up. The Senior Account Executive will be instrumental in setting 

up our sales processes, expanding the team, and ensuring our strategies align with 

jhana.ai’s growth goals. 

**The day-to-day**

● Process Development & Team Building: Establish and refine scalable sales processes to drive efficiency across the sales funnel, from lead generation to closure. Identify, recruit, and mentor a high-performing sales team as our operations expand.

● Pipeline & Funnel Management: Design and implement a structured sales funnel, optimizing each stage to improve conversion rates and ensure a predictable revenue pipeline.

● Sales Strategy & Execution: Execute a “hunter” approach to proactively source and close new business opportunities, setting an example as a top-performing salesperson within the team.

● Solution Selling: Tailor jhana.ai's value proposition to meet the unique needs of each client through consultative selling, presentations, and product demonstrations.

● Market & Industry Analysis: Keep a pulse on the legaltech landscape, client needs, and competitor activity to help shape product positioning, sales tactics, and go-to-market strategies.

● Collaboration with Cross-functional Teams: Coordinate with Marketing, Product, and Customer Success teams to ensure sales insights inform product development, marketing campaigns, and support strategies.

● Reporting & CRM Management: Maintain and report on key sales metrics, forecasts, and performance analytics in CRM systems, leveraging data to refine strategies and processes.

**Qualifications & Skills**



● Education: **** Bachelor’s degree in Law.**** A degree in business is preferred. 

● Experience: **** 5+ years of experience in legal ecosystem.**** 

● Good to have : **2-3 years of proven success in enterprise sales, preferably within 

legaltech, SaaS, or B2B technology sectors**, with a record of meeting or exceeding 

revenue targets. 

● Sales Hunter Mindset: Demonstrated ability to close deals and build processes that drive sustained growth; proactive and self-driven in sourcing and securing new clients.

● Process-Oriented Leader: Strong skills in setting up sales workflows, sales automation tools, and repeatable processes that support scale.

● Industry Knowledge: Familiarity with legal industry dynamics and AI-driven tech solutions for legal processes is an advantage.

● Analytical & Tech-savvy: Proficiency in CRM software (e.g., Salesforce, HubSpot) and an analytical approach to optimizing the sales funnel.

● Collaborative & Adaptable: Experience working within a startup or dynamic environment with the ability to adjust to rapid changes and new goals.

**Preferred Experience **

● Background in law or experience with legal clients. 

● Ability to quickly learn and apply sales strategies to meet or exceed client 

expectations. 

● Knowledge of CRM tools and interest in data-driven client management. 

**Additional Requirements **

 ** Travelling would be required**

● Travel: for client meetings and industry events. 

● Adaptability & Initiative: Positive attitude with a proactive approach to learning and 

client engagement.

**What We Offer**

● Competitive salary and commission structure

● A chance to be at the forefront of AI-driven legal technology

● Growth opportunities within a high-impact role, building and scaling the sales function

● A flexible work environment and the opportunity to shape the future of legaltech in India

Job Responsibilities

• Set-up gameplay mechanics
• Responsible for bringing fun element to the game
• Work with designers and artists to deliver project on time

Skills Required

• Expertise in C++ programming and data structures
• You've worked on kickass projects
• Excellent problem-solving ability
• Passionate about playing and developing best in class video game experience
• Ability to pick up new game engines and read other people's code.
• Transparent and to-the-point communication skills.

Perks

• Best salary in the segment
• Amazing workplace environment
• Insurance and PF
• Remote work option

We are looking for a talented and dedicated Engineering Manager to join our growing team in Bangalore. You will be responsible for a team that builds end-to-end functionality for products on the Trifacta platform, including data ingestion and publishing services, scalable backend services, and polished user interfaces. Above all, your work will impact how the world works with data.

Responsibilities:

• You inspire, lead, shape and grow a software engineering team and its team members.
• You attract and retain software engineers for your team.
• You care for your team.
• You are responsible for the execution of your team's projects.
• You provide hand-on technical leadership, e.g. through code reviews or architectural discussions.
• You represent your team in engineering and release management meetings.
• You collaborate and coordinate with other teams and functions such as product management and user experience design, making sure everyone is in sync.

Requirements:

• You have 6 or more years of experience as a software engineer (or in a comparable role) taking projects from the initial concept to production.
• You have a bias towards action and a can-do attitude.
• You have minimum 1 years of experience managing a team of 3-5 engineers as a people manager.
• You have experience managing projects with multiple stakeholders (developers, product management, user experience design, quality assurance).
• You are a communicative and collaborative manager with excellent people skills.
• You have a strong desire helping people and teams grow.
• You have experience working with cross-site teams.

Thrive is currently looking out for a rockstar Product Manager. S/he will be a very important person in Thrive's growth story. An ideal candidate will be someone who is highly data driven and understands the Indian consumer well. This person will be involved in the entire product development life-cycle; from concept through release.This person will also work directly with the founders of the company.

Responsibilities

• Manage entire product development life-cycle from conception to design, development and roll-out
• Conduct market research, users survey's (qualitative & quantitative) to understand changes in market requirements
• Build & maintain Product Requirement Documents, and contribute to product road-map
• Liaison between Business Development, Design and Engineering teams to keep everyone up-to date on product road-map and release schedule's
• Conduct A/B testing of new features/updates launched within the product to identify the right path forward
• Co-ordinate with Design and Engineering team to ensure timelines are being met on both sides; whilst keeping all relevant stakeholders upto date; Utilize JIRA for work and workflow visualization to optimize work.
• Perform competitor analysis and bench-marking
• Track progress of market specific product improvements and measure impact

Skills & Requirements

• 3+ years of experience developing web products with a background in technical product management or web development.
• An academic background in Computer Science or related engineering discipline.
• Experience working in startups or successful entrepreneurial adventures
• Strong quantitative capabilities; an an ability to understand analytics platforms
• Strong communication skills and intuition for communication strategy at every level -- within teams, within the company, to users, and other audiences.
• Experience working with MySQL;
• Experience working with Google Analytics, HotJar, Google Tag Manager is a Plus!
• Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment