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Job Overview
Apprication Pvt ltd are seeking a proactive, results-driven Business Relationship Manager for a night shift role at our US-based POS software company located in Goregaon East.
Key Responsibilities:
- Onboard referral partners and expand the business network while building strong relationships
- Act as the primary contact, ensuring smooth communication and partner support
- Drive revenue through partner leads, conversions, and engagement strategies
- Monitor performance, resolve issues, and identify opportunities through market insights.
Key Requirements.
- 3–5 years of experience in partnership, business development, or relationship management
- Strong English communication, negotiation, and interpersonal skills
- Proven ability to build relationships and achieve targets
- Self-driven, with the ability to manage multiple partners and analyze performance metrics
Preferred Skills.
- Experience managing referral/affiliate programs, reporting dashboards, and strong stakeholder management skills with Excellent communication.
About Us:
At Tradelab Technologies, we engineer the future of finance. From high-speed trading platforms
to intelligent risk systems, we build next-gen technology solutions that power leading financial
institutions globally. Based in Bengaluru, we combine deep domain knowledge with software
craftsmanship to solve some of the most complex challenges in FinTech.
If you're excited by the intersection of finance and technology, and you're ready to lead high
impact projects with autonomy and influence — this is your opportunity.
What We Expect:
The Role:
We’re looking for an experienced and driven Senior Project Manager to independently lead strategic projects in the trading and capital markets domain. This role is designed for someone who thrives in
client-facing environments, has a solid grip on software delivery in trading systems, and can bridge business requirements with technical execution — confidently and independently.
• 8+ years of project management experience, with at least 5 years in a trading platformt environment.
• Proven track record in client-facing roles, including requirement gathering, expectation management, and solution alignment.
• Strong understanding of SOW structuring, commercial terms, and delivery contracts.
• Ability to analyse client requirements for technical feasibility and prioritize features based on business value and effort.
• Familiarity with trading protocols (FIX), market data flows, OMS/EMS, and post-trade workflows.
• Excellent communication, stakeholder management, and leadership skills — you can manage up,
down, and across.
• Certifications like PMP, CSM, PMI-ACP, or Agile Coach credentials are a plus.What You Will Do:
• Independently manage end-to-end delivery of FinTech projects — from initial scope
definition to go-live.
• Evaluate feasibility of incoming client requirements — analyze scope, assess risks, and
align with engineering leads for accurate estimations.
• Drive Agile delivery across multiple squads — ensuring quality, velocity, and adaptability.
• Collaborate with product managers, developers, QA, DevOps, and architects for seamless execution.
• Own project delivery from start to finish — manage scope, timelines, resources, and risk.
• Manage key client relationships, gather requirements, and ensure alignment throughout the project lifecycle.
• Drive the creation, review, and execution of Statements of Work (SOWs) — defining deliverables, dependencies, and budgets.
• Conduct feasibility analysis for incoming client requirements and coordinate with tech leads for impact estimation.
• Ensure on-time delivery of project milestones, proactively tracking progress and resolving blockers.
• Maintain high quality standards — enforce review processes, testing gates, and best practices throughout development.
• Oversee deployment planning and execution, ensuring production rollouts happen smoothly, securely, and with minimal downtime.
• Mitigate risks, manage dependencies, and escalate roadblocks whenneeded — always staying ahead of delivery curveballs.
• Apply Agile methodologies to drive iterative development and continuous improvement.
• Manage stakeholder expectations and keep communication channels active, transparent, and forward-looking.
• Mentor junior PMs and contribute to refining delivery frameworks within the organization.
Must-Have Skills:
• 8+ years of project management experience, with at least 5 years in a trading platform environment.
• Proven track record in client-facing roles, including requirement gathering, expectation management, and solution alignment.
• Strong understanding of SOW structuring, commercial terms, and delivery contracts.
• Ability to analyse client requirements for technical feasibility and prioritize features based on business value and effort.
• Familiarity with trading protocols (FIX), market data flows, OMS/EMS, and post-trade workflows.
• Excellent communication, stakeholder management, and leadership skills — you can manage up, down, and across.
Nice-to-Have Skills:
• Certifications like PMP, CSM, PMI-ACP, or Agile Coach credentials are a plus.
Why Join Us?
• Domain Depth: Tackle real-world challenges in capital markets, algo trading, and financial data platforms.
• Intelligent Teams: Work with top-tier engineers, architects, and FinTech veterans.
• Energizing Work Environment: In-office collaboration with a start-up feel and enterprise-grade problems.
• Global Projects: Deliver solutions that are used by trading desks and financial institutions worldwide.
• Leadership Path: Clear career growth into program management or portfolio leadership.
• Perks & Benefits: Competitive salary + performance-based bonuses, Health insurance, Training programs and certification sponsorship, Free Catered meals, coffee, tea etc, Knowledge-sharing
sessions, tech talks, and team-building events.
Key Responsibilities:
- Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
- Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
- Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
- Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
- Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
- Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
- Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
- Manage escalations and ensure timely and effective resolution of complex customer issues.
- Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.
Profile:
• Head the product management for the 3rd party products including Smallcase, Mutual Funds, IPO, Insurance, Loan, Credit cards, Bank accounts, Gold, Bonds, etc.
• Lead a team of 7-10 Product Managers
• Responsible for revenue, market share, vol. of these products from 3 channels – online platforms, digital marketing, offline channels
• Own process and product development for these products
• Continuous competition tracking
• Training the various channels on products
• Coordinating with various teams to ensure timely completion of dependent activities
• Responsible for timely responding and resolving client queries / complaints
• Preparing volume/revenue/usage data reports
• Work closely with; & manage expectations of; multiple stakeholders like Business, Marketing, Compliance, Risk, Design, Technology, Program, and External vendors
• Single handedly take couple of product features from vision to launch stage
• Preparing short-term and long-term roadmaps of the products/features
• Define KPIs and set up benchmarks, to measure the performance of the product
• The candidate should have an analytical mindset who should be able to use data at ease – in finding hidden patterns and for understanding user behavior
• We are looking for someone who has deep empathy for the end customer
• Our candidate is the one who is extremely passionate about making his product a market success – a growth hacking mentality is what we are looking for
• The candidate should have hands-on experience in owning the complete product cycle – having taken multiple products from ideation to launch stage
• Past experience in industries like Fin-tech, AI/ML, Health-tech, Food-tech, Content-tech, Edu-tech, Gaming-tech, Social-tech etc. is an add-on but not at all mandatory
Qualification:
• Min. 3 years of product management experience in owning/growing 3rd party products
• Awesome communication and relationship building skill
• Able to solve complex problems in an structured manner
Reporting to: Product Head
ketteQ is a supply chain planning and automation platform. We are looking for an experienced AWS Devops Engineer to help manage AWS infrastructure and automation. This job comes with a attractive compensation package, work-from-home and flex-time benefits. You will get to work on projects for large global brands with a highly experienced team based in US and India. If you are high-energy, motivated, and initiative-taking individual then this could be a fantastic opportunity for you. Candidates must meet the following requirements:
Duties & Responsibilities
- Deployment, automation, management, and maintenance of AWS cloud-based production system
- Build a deployment pipeline for AWS and Salesforce
- Design cloud infrastructure that is secure, scalable, and highly available on AWS
- Work collaboratively with software engineering to define infrastructure and deployment requirements
- Provision, configure and maintain AWS cloud infrastructure defined as cloud formation template
- Ensure configuration and compliance with configuration management tools
- Administer and troubleshoot Linux based systems
- Troubleshoot problems across a wide array of services and functional areas
- Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
- Perform infrastructure cost analysis and optimization
Requirements
- At least 5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, Fargate, S3, Cloud Formation)
- Strong understanding of how to secure AWS environments and meet compliance requirements
- Solid foundation of networking and Linux administration
- Experience with Docker, GitHub, Jenkins, Cloud Formation and deploying applications on AWS
- Ability to learn/use a wide variety of open source technologies and tools
- Database experience to help with monitoring and performance; PostgreSql experience preferred
- AWS certification preferred
Education
- Bachelors in Engineering or related field
Responsibilities
- Take ownership of copywriting function within the content marketing team and manage it to a very high standard
- (Write and edit) crisp and engaging ad copies and video scripts for search, social media, YouTube, and Product marketing activities
- Demonstrate a clear understanding of campaign objectives, offer creative ideas, and devise strategies to achieve them
- Understand target audience personas and their preferences to create engaging journeys that encourage interaction with the website, are forward-thinking, and are in line with current trends.
- Review copy, lead campaign, and copy ideation, continually improve quality of writing, and ensure all-around consistency (style, tone, fonts, and images) in the communication across channels.
- Analyze campaign performance in conjunction with members of other marketing teams to set benchmarks and continually streamline copywriting practices for enhanced quality and business outcomes.
- Convert the creative brief into a coherent, cohesive and compelling communication concept development and its translation to campaign idea/script/copy.
- Collaborate with talented team of creatives to gain deeper understanding on messaging front to storyboard campaign and develop multiple variations for creative testing.
- To Provide deputy support to the Creative Head
- To craft witty and impactful copy for individual deliverables, with a cogent call to action and ensure synergy with campaign goals
- To craft and supervise concise corporate and B2C communications and PR initiatives, including mailers and posts.
- Write effective and grammatically correct copy for target audience from conceptualization to
final execution.
- To guard the Literal Brand Tonality, as a second to the marketing team.
- Stay on top of current industry trends and happenings to use that as an opportunity to create campaigns. Think out of the box but still be relevant.
Requirements
- 6-9 years of professional copywriting experience in creative solutions for digital services with strong portfolio of Creative Concept Solutions and it's translation to script/copy.
- Proven expertise as a Content Writer, Copywriter, or a similar role
- Experience managing multiple projects, with the ability to switch from one to the other seamlessly and adhere to deadlines.
Needs to be interested in gaming and/or tech. We will use their research skills to create SEO optimized guides and walkthroughs for various online portals.
*Fact-checking from multiple sources is compulsory.
*Plays PC/Console/Mobile games.
*No rewriting from other sites or plagiarism of any form allowed. Content should be entirely unique and packed with information that the player/user needs.
*Quick grasping skills and can create guides/tips & tricks after referring to Youtube videos and more.
*Top-notch research skills.
*Writing should be to-the-point, clear and concise.
*Good communication and understanding skills.
*Excellent proof-reading skills - typos and poor sentence structure will not be helpful.
*Focused on meeting deadlines in an undistracted manner: the end-goal is a minimum of 5 articles per day (around 300-400 words each).
*Knowledge of Photoshop will be a good add-on.
*Knowledge of Word press drafting will be a good add-on.
*Should be a keen learner and dedicated to work long-term.
AJAX and JS and their frameworks to create and integrate
functional web standard projects. Taking ready HTML/CSS files
from front end developers and executing the project based on the
logic and wireframes provided by designers
Solid knowledge of PHP, MySQL, JSON, and XML
● Proven experience building data-driven web
applications
● Experience working with API development
● Familiarity with design patterns such as MVC
● Experience with Open Source PHP CMS such as
WordPress or Drupal or Magento
● Comfortable with data modeling, stored
procedures, and views
● Ability to work closely with front end developers
● Knowledge of JavaScript / jQuery skills / HTML / CSS
● Experience building large, scalable applications
● Experience building custom
content management
systems
● Awareness of current development trends in the
coding and development like Docker, Micro
services and an understanding of how these
technologies can improve and impact projects
● Knowledge of GIT or any other version control
software.
Experience: 1 to 3 years











