Cloud / SAAS Sales manager - Channel sales

REVIEW CRITERIA:

MANDATORY:

• Strong QA Leadership / Test Manager / QA Architect Profiles.
• Must have 12+ years of overall IT experience in Quality Assurance / Testing roles.
• Must have experience owning end-to-end testing strategy for product platforms, covering Manual, Automation, Performance, and Security testing
• Must have 7+ years of experience in B2B SaaS preferably working in microservices-driven environments in testing
• Must have 3+ years of leadership experience managing 5-6 members in QA / Testing teams.
• Must have hands-on experience designing and implementing test automation frameworks. (Robot Framework experience is highly preferred)
• Must have hands-on exposure to CI/CD integration of automated tests using tools such as Azure DevOps / Jenkins / GitHub Actions
• Must have experience in at least one of the following domains: ERP / POS / OMS (any one is mandatory; ERP is a strong plus)
• B2B SaaS companies
• Candidates must be based in Gurgaon or nearby locations

PREFERRED:

• Candidates who have worked on products from scratch and have seen the entire SDLC end-to-end (requirement → development → testing → release → production) are preferred.
• QA certifications such as ISTQB, CQM, or equivalent are a plus.

ROLE & RESPONSIBILITIES:

You’ll be the architect and guardian of quality across the company's product suite. You’ll work alongside product dev, QA, and PM teams to proactively define, advocate, and scale a best-in-class testing ethos.

KEY RESPONSIBILITIES:

• Define own testing strategy for G1 suite of products across ERP, POS, Zwing, Browntape, Reporting products.
• Lead end-to-end test execution across manual, automation, performance, and security domains.
• Design and implement test automation frameworks—selection, guidelines, metrics, CI/CD integration.
• Collaborate with PMs, engineers, DevOps to integrate quality measures into the pipeline, from sprint backlog to release.
• Foster quality culture via QA guilds, retrospectives, cross functional workshops, knowledge sharing.
• Establish quality KPIs (e.g., defect leakage, automation coverage, test pass rates) and report to CTO and Leadership.
• Monitor and improve test effectiveness with metrics, root cause analysis, and continuous improvement.
• Mentor QA engineers—upskill for best practices, tooling, automation techniques.
• Ensure compliance and readiness for external audits, regulatory requirements and production rollouts.

IDEAL CANDIDATE:

• B.E. / B Tech from a reputed institute with 12–15 years of experience
• 7+ years of leading testing programs in B2B SaaS/microservices environments.
• Strong domain knowledge across ERP/POS/OMS/domainspecific systems.
• Expertise in automation frameworks (Robot framework).
• Skilled in performance/security testing tools (JMeter, Locust, OWASP ZAP).
• Familiarity with CI/CD platforms (Azure DevOps, Jenkins, GitHub Actions).
• Proven ability to build strong collaboratives across QA, PM, and engineering.
• Direct experience with quality metrics and organisational improvement initiatives.
• Excellent communication—able to translate strategic vision into actionable roadmaps.

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

Job Title: CRM Executive – Luxury Real Estate

Company: Everfine Buildcon

Location: South Bangalore

About Everfine Buildcon

Everfine Buildcon is a premium luxury real estate company focused on creating thoughtfully designed residences that redefine modern living. Our developments are designed with expansive spaces, refined architecture, lush landscaping, and exceptional views, catering to discerning homeowners seeking an elevated lifestyle.

We are looking for a proactive and detail-oriented CRM Executive to manage the customer journey post-sale and ensure a seamless, high-quality experience aligned with our luxury brand standards.

Role Overview

The CRM Executive will be responsible for managing customer relationships after booking, coordinating documentation, supporting customers through financial processes, and ensuring a smooth end-to-end experience. This role requires strong communication skills, attention to detail, and the ability to coordinate with multiple stakeholders.

Key Responsibilities

• Follow up with customers post-sale and maintain strong relationships

• Provide end-to-end customer support from booking to handover

• Draft, review, and edit agreements and customer documentation

• Coordinate with banks and financial institutions for loan processing

• Assist customers with documentation and registration processes

• Maintain and update CRM records and customer data

• Coordinate with internal teams for smooth execution

• Address customer queries and ensure timely resolution

• Track milestones, payments, and documentation status

Mandatory Skills

• Excellent communication and interpersonal skills

• Strong documentation and coordination skills

• Highly organized and detail-oriented

• Professional and customer-focused approach

• Strong follow-up and relationship management skills

• Ability to manage multiple customers simultaneously

• Good knowledge of Excel / Google Sheets

Preferred Qualifications

• Experience in real estate CRM or customer relationship

roles preferred

• Familiarity with agreement drafting and documentation

• Experience coordinating with banks / loan processing preferred

• Fluent in English (additional languages preferred)

What We Offer

• Opportunity to work with a luxury real estate brand

• Professional and growth-oriented environment

• Exposure to premium clientele

• Supportive and collaborative team

If you are organised, proactive, and passionate about delivering exceptional customer experiences, reach out to us.

Requirements:

• Bachelor's degree in engineering with a specialization in computer science or a related field.
• 5+ years of experience as a software engineer in a product development setting.
• Love of technology and experience with one or more programming languages, such as Python or Go.
• Experience in full-stack development, including designing APIs and integration patterns, implementing security, and implementing frameworks for unit and end-to-end testing.
• Experience with microservices architecture.
• Experience in one or more frameworks like FastAPI, Spring, GRPC, Flask, etc.
• Extensive experience in a test-driven development environment.
• Understanding of CI/CD practices, including code check-in policies, automated unit tests, automated code deployments, etc.
• Ability to grasp new technologies and use them effectively to create industrial-strength software.
• Good communication skills. You can communicate well in the English language with product managers, your team members, and external stakeholders to understand their needs and convey yours in a clear, precise manner, verbally or in writing.
• Strong collaboration skills. You have demonstrated the ability to work with both senior and junior technical professionals and get work done. You quickly earn the trust of the people you work with. People enjoy and have fun working with you.
• Deadline-oriented. You understand that deadlines are meant to be met.
• Challenges will surface, and obstacles and roadblocks will cause delays, but you plan for them in advance and still ship your features on time to meet your commitments.
• Bias for action. Your default setting is to take action and not wait for things to happen. You love to learn about new technologies and advancements in the software industry.

Benefits at 314e Corporation:

• Medical Benefits
• Office Game space
• Referral Program
• Holiday parties

Responsibilities

• Gather and evaluate user requirements in collaboration with product managers and engineersIllustrate design ideas using storyboards, process flows and sitemapsDesign graphic user interface elements, like menus, tabs and widgetsBuild page navigation buttons and search fieldsDevelop UI mockups and prototypes that clearly illustrate how sites function and look likeCreate original graphic designs (e.g. images, sketches and tables)Prepare and present rough drafts to internal teams and key stakeholdersIdentify and troubleshoot UX problems (e.g. responsiveness)Conduct layout adjustments based on user feedbackAdhere to style standards on fonts, colors and images

Requirements and skills

• Proven work experience as a UI/UX Designer or similar rolePortfolio of design projectsKnowledge of wireframe tools (e.g. Wireframe.cc and InVision)Up-to-date knowledge of design software like Adobe Illustrator and PhotoshopTeam spirit; strong communication skills to collaborate with various stakeholdersGood time-management skillsBSc in Design, Computer Science or relevant field

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

• You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
• You enjoy resolving customer issues and providing feasible solutions.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You consistently thrive for excellence.

• You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
• You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
• You will explore customer data to identify trends with the objective of issue resolution.
• You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
• You will effectively interact, collaborate and network with other departments to resolve customer issues, including account management, technical support, product and engineering teams.
• You will be working in different shifts so as to ensure the client issues are addressed on time.

• 2-5 years of experience in 24x7 customer support operations.
• You have experience in B2B Software support and understanding of Saas platforms
• You have excellent communication skills, ability to identify complex customer problems.
• You possess a sense of urgency for problem resolution and knows where to go for that resolution.
• You have the eagerness for learning and staying up-to-date on new product or policy changes.
• Start-up experience would be a plus.
• You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.

Desired Candidate Profile

• CA with more than 8 years of experience in Finance, Accounts, Tax, Budgeting, Liaising, Purchase, Data Analysis and Fund Management
• Demonstrative excellence in conceptualizing and implementing effective management systems to improve financial controls and financial discipline in the organisation
• Expert in analyzing existing systems and procedures, designing internal control systems, facilitating and influencing effective decision-making based on intensive financial analysis of facts and figures
• Excellent in managing the business continuity and disaster recovery plans
• Track record in managing the equity transactions, guiding and advising management on operations, business structuring, financial planning, etc
• Expertise at streamlining processes, identifying unprofitable functions, evaluating control procedures thereby facilitating effective and disciplined performance
• Excellent relationship building and interpersonal skills
• Ability to connect, inspire, influence, confront and challenge people in order to improve process, systems and eventually achieve operational efficiency
• Exceptional interpersonal skills and analytical bent of mind thus being able to comprehend and explain complex financial data easily with a track record of high achievement    

We are hiring!!

JOB TITLE: Lead Quality Analyst

EXPERIENCE: 7+ years

LOCATION: Bangalore

TIMINGS: Indian Shift Timings

TYPE OF WORKING: Work From the Office

NOTICE PERIOD: IMMEDIATE TO 1 MONTH

Responsibilities:

✓ Technically led and Mentor QA team of manual and automation engineers

✓ Manage QA cycle, product/feature release cycle, and commitment to deadlines

✓ Write, review, and execute manual & automation test plan

✓ Cross-functional collaboration and communication effectively

✓ Ability to work in a fast-paced start-up

Desired Skills & Experience

✓ BE/BTech in Computer Science or related technical discipline

✓ Should have experience in leading a QA team, managing QA cycle and product/feature

release cycle with a commitment to a deadline

✓ Good hands-on experience in Web based application testing and knowledge of JSON

based Restful Web Services

✓ Good hands-on experience in preparing & executing manual feature test plan

✓ Should have hand on experience in building Java/JavaScript-based UI/API automation

from scratch (Selenium, TestNG, Rest-assured, Postman)

✓ Knowledge of GIT, Bitbucket, JIRA, Linux Shell Script, and CI/CD process is a Must

✓ Knowledge of Performance/Load testing, App Sec testing will be a plus

Have an experience building backend server side applications in Node.js and Express.js

Have in-depth knowledge and experience of using ES6+ features and Object Oriented Principles

Have sound knowledge and are familiar with databases like MongoDb - (Preferred) and Mysql.

Have good exposure to cloud native technologies (AWS Lambda, S3, RDS, etc) 

Have working knowledge of version control (Git) and continuous deployment 

Have experience in optimising backend API’s and database queries for optimal performance.

You are good at problem solving and have analytical skills 

You are flexible in adapting new technologies and frameworks as per the projects needs

About First Principles

Job Description:

We at First Principles are looking for a trustworthy and proactive WordPress Developer with minimum 3 years of Web Development experience.

Roles & Responsibilities:

1. Designing and implementing new features and functionality
2. Establishing and guiding the website’s architecture
3. Ensuring high-performance and availability, and managing all technical aspects of the CMS
4. Helping formulate an effective, responsive design and turning it into a working theme and plugin.
5. Requirement analysis and discussion with Stakeholders
6. Provide user experience based on UX design principles

Requirement & Skills :

1. Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
2. Experience building user interfaces for websites and/or web applications
3. Experience designing and developing responsive design websites
4. Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
5. Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
6. Ability to convert comprehensive layout and wireframes into working HTML pages
7. Knowledge of how to interact with RESTful APIs and formats (JSON, XML, GraphQL)
8. Proficient understanding of code versioning tools like Git
9. Strong understanding of PHP back-end development
10. 3+ years of experience as Wordpress developer
11. Experience in Digital Marketing Agencies/Studio