Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Driving the sales through reseller network and driving alliances with potential partners to create multiple channels for new customer acquisition.
- Leading the strategies and team driving the business to grow 10X in next 3 years.
- Uncovering the growth path by building offline GTM channels.
- Driving team with recruitment, training program, setting process, goals & performance review.
- Driving strategies with planning experimentation and opening growth potential of driving sales through channels in India and further to global market.
- Designing processes, revenue projections and roadmap.
- Working with different team to plan & execute processes.
- Designing process for partners onboarding, training and success.
What you need to have:
- Experience in managing teams of channel sales and driving sales through alliances and reseller base.
- Experience working with management consulting firms, business process outsourcers, IT sourcing companies, marketing service providers, creative & digital agencies, analytics & business intelligence consultancies, and customer experience consultancies.
- Proven ability to communicate with partners at all levels within an organization.
- Excellent communication, presentation, negotiation & documentation skills.
- Understanding of all parts of a partner lifecycle, starting with profiling/recruitment.
Subodh Popalwar
Software Engineer, Memorres
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DevOps Engineer:
Should Have, Preferred 1-4YRS
Automate the deployment process from Bitbucket to servers.
Implement autoscaling servers.
Create containers and server images.
Possess comprehensive AWS server knowledge beyond just EC2 instances.
Elastic Load Balancing (ELB) and Amazon Route 53 for traffic management.
Amazon RDS and DynamoDB for database management.
Utilize a broad range of AWS services beyond EC2, including but not limited to.
AWS IAM for secure access management.
Optimize AWS infrastructure for security, scalability, and cost-effectiveness.
Jenkins, or similar CI/CD tools.
Ensure seamless and reliable code deployments with minimal downtime.
Deploy and manage infrastructure using IaC tools such as Terraform, AWS CloudFormation, or Ansible.
Implement autoscaling solutions to automatically adjust server capacity based on demand, ensuring optimal performance and cost-efficiency.
Create, manage, and optimize container images using Docker.
Deploy and orchestrate containers using Kubernetes or other orchestration tools to ensure scalability.
Implement comprehensive monitoring solutions using tools like Prometheus, Grafana, ELK Stack, etc.
Regards
HR
C++As a C++ developer working in front office electronic trading, your role involves developing and maintaining software solutions for trading systems used in financial markets. Here are some key aspects of your responsibilities:
C++ Programming: Mastery of the C++ programming language is essential, as most trading systems are built using C++ due to its performance and efficiency.
Electronic Trading Systems: You'll work with electronic trading systems that execute trades automatically based on predefined algorithms or user instructions. Understanding order execution, order management, and market data processing is crucial.
Multithreading: Multithreading is vital in electronic trading systems to handle concurrent tasks efficiently. You'll need to design, implement, and debug multithreaded applications to ensure optimal performance and reliability.
Low-Latency Systems: Electronic trading often requires low-latency systems to execute trades swiftly. You'll optimize code and algorithms to minimize latency and ensure timely order execution.
Algorithmic Trading: Knowledge of algorithmic trading strategies and implementing them in software is advantageous. This includes understanding mathematical models, statistical analysis, and risk management.
Networking: Understanding network protocols and communication is necessary for connecting trading systems to exchanges, brokers, and other financial institutions. This involves working with TCP/IP, UDP, and messaging protocols like FIX (Financial Information Exchange).
Risk Management: You'll implement risk controls and safeguards in trading systems to prevent erroneous trades or mitigate risks associated with market volatility.
Testing and Debugging: Thorough testing and debugging are crucial to ensure the reliability and stability of trading systems. You'll write automated tests, perform manual testing, and debug issues to maintain system integrity.
Performance Optimization: Continuously optimizing the performance of trading systems is essential to handle increasing trading volumes and maintain competitiveness. This involves profiling code, identifying bottlenecks, and applying optimizations.
Regulatory Compliance: Adhering to regulatory requirements and standards in the financial industry is critical. You'll ensure that trading systems comply with regulations such as MiFID II, Dodd-Frank, and others applicable to electronic trading.
Collaboration: Working closely with traders, quants, risk managers, and other stakeholders to understand requirements and implement solutions that meet business needs.
Documentation: Maintaining clear and comprehensive documentation for code, algorithms, and system architecture is important for knowledge sharing and compliance purposes.
Overall, being a C++ developer in front office electronic trading requires a strong technical foundation, attention to detail, and the ability to work effectively in a fast-paced and demanding environment.
Job description for LEAD - Social Media Strategist
- To manage social media Accounts
- Curate Everyday content Ideation for stories, posts and reels
- Posting in all social media Platform like Instagram, Facebook, LinkedIn, Twitter, Pinterest, Website, YouTube.
- Creating Vlog for YouTube, reels for Instagram, Editing vlogs and reels
- Creating content during shoots
- Filming BTS during shoots
- Overlook contents that goes on Social Media
- Come up with unique ideas to create content for Social media platforms
- Experience: 4+ years
INTERESTED CANDIDATES SHARE THE RESUME
We are looking for HR Recruiter to support our Human Resources department. You will act as the first point of contact for HR-related queries from employees and external partners. (Exp. Freshers, Male or female candidate)
Your main administrative duties include maintaining personnel records, managing HR documents (e.g. employment records and onboarding guides) and updating internal databases.
Ultimately, you should be able to ensure our HR department supports our employees.
Responsibilities:
Recruiting candidates as per the requirement and in provided deadline.
Organize and maintain personnel records.
Update internal databases (e.g. record sick or maternity leave) & keep track of relevant employee information (e.g. leaves of absence, sick days and work schedules).
Prepare HR documents, like employment contracts and new hire guides.
Create regular reports and presentations on HR metrics (e.g. turnover rates).
Answer employees queries about HR-related issues, process day to day expense.
Conduct Employee engagement activity & participate in HR projects.
Develop and carry out an efficient documentation and filing system.
Our Proposition:
- 9AM to 6PM working time, 1st & 3rd sat off.
- Fun loving environment with ample scope for flexibility.
- Encouragement to take initiatives across different domains within the organization.
- Friendly Work Environment
- Career Growth Opportunity
- Events & Festival Celebration
About us:
IndieFolio is disrupting the traditional creative agency model by allowing leading brands to assemble custom creative teams, delivering world-class quality. We connect top brands with India's finest creative talent in design, video, and content, leveraging advanced technology and industry expertise to streamline the process. Our curated network of professionals, combined with a data-driven approach, ensures exceptional results and unmatched efficiency. With a proven track record and a commitment to innovation, IndieFolio is transforming how businesses access and collaborate with top-tier creative talent. We are scaling our team and operations, seeking independent, responsible, and accountable individuals to join our dynamic team.
About the role:
As our Group Account Manager, you will play a pivotal role in fostering unparalleled client satisfaction and revenue growth. You'll lead a team of talented Account Managers and Executives, cultivating a dynamic environment that fosters continuous learning and innovation.
Key Responsibilities:
- Manage and cultivate a portfolio of client accounts, acting as a trusted partner to ensure client satisfaction and retention through exceptional communication and strategic guidance.
- Provide leadership and mentorship to a team of Account Managers and Executives, establishing goals, training, and celebrating achievements.
- Develop and implement strategic client engagement initiatives to achieve and surpass revenue targets, driving project conversions.
- Oversee seamless project execution, ensuring adherence to the highest quality standards and timely delivery while effectively managing resources.
- Foster strong collaboration with internal teams across Sales, Marketing, and Talent Acquisition to deliver exceptional client experiences.
Qualifications:
- Minimum of 5 years of progressive experience managing client accounts within advertising, marketing, or consulting. A strong understanding of the creative industry is a plus.
- Proven track record of exceeding revenue targets through strategic client engagement and relationship management.
- Demonstrated leadership abilities with a history of coaching, mentoring, and developing high-performing Account Management teams.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues at all levels.
- Exceptional organizational skills with the proficiency to manage multiple priorities, prioritize tasks effectively, and thrive in a fast-paced environment.
- Strong analytical and problem-solving skills, with a keen eye for detail and a commitment to ensuring top-notch project execution and delivery.
- Familiarity with creative project management methodologies (e.g., Agile, Waterfall) and a passion for working in a dynamic and collaborative environment.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and experience with project management tools (e.g., Asana, Trello) is a strong asset.
Why Join Us?
- Work with the best: Collaborate with some of the best global brands and top leadership in the industry.
- Hypergrowth Opportunity: Be part of a company experiencing explosive 500%+ annual growth with the potential to scale by 100x in just 3 years!
- Continuous Development: Refine your skills and leadership through continuous training and the support of a collaborative team.
- Own Your Impact: Enjoy a high-trust environment where your contributions are valued, your voice is heard, and your ownership mindset is celebrated.
- Flexibility & Autonomy: Embrace a remote-first culture that empowers you to design your ideal workday, focusing on results and maximizing your productivity.
- Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who share your dedication to excellence and making a difference.
- Competitive Compensation & Perks: Benefit from a competitive salary, comprehensive benefits package, and opportunities for professional development to fuel your growth.
Days 1-30: Accelerated Learning and Relationship Building
- Get to know IndieFolio: Conduct a comprehensive review of our client base, service offerings, and internal processes.
- Shadow Top Performers: Gain invaluable insights by shadowing experienced Account Managers and learning best practices in project management methodologies.
- Establish Stakeholder Relationships: Cultivate strong working relationships with key stakeholders by attending meetings and fostering open communication channels. This will allow you to gain a comprehensive understanding of ongoing projects and client expectations.
Days 31-60: Client Relationship Management and Value Creation
- Assume Ownership of Key Accounts: Take full responsibility for managing a portfolio of key accounts. Focus on fostering strong, long-term relationships and consistently exceeding client expectations.
- Conduct Client Needs Assessments: Employ in-depth analysis to identify client needs, pain points, and long-term goals. This will help you tailor solutions and deliver exceptional value.
- Foster Collaborative Client Partnerships: Collaborate seamlessly with design and technical teams to ensure project execution aligns flawlessly with client objectives.
- Implement Effective Communication Strategies: Establish regular communication channels with key accounts to build trust, maintain transparency, and address any concerns promptly.
Days 61-90: Strategic Growth and Innovation
- Optimize Account Management Processes: Develop and implement efficient account management processes to maximize your impact, streamline workflows, and improve overall effectiveness.
- Identify New Business Opportunities: Utilize your understanding of target industries to actively identify and cultivate promising new business opportunities.
- Develop Compelling Presentations: Craft persuasive pitch decks and presentations that effectively showcase IndieFolio's value proposition and secure new client partnerships.
- Onboard New Clients Seamlessly: Implement a well-defined onboarding process for new clients to ensure a smooth transition and set the stage for long-term success.
By Day 90:
- You will have established yourself as a trusted partner to key accounts, consistently exceeding client expectations and fostering long-term partnerships.
- Your proactive approach to client needs and implementation of innovative solutions will have demonstrably increased client satisfaction and retention.
- You will have actively contributed to revenue growth by securing new business deals through the development of compelling pitches and effective onboarding strategies.
1. Preparing job descriptions for the various vacancies in the organization.
2. Recruiting employees through various job portals, social media, and internal reference and HR
consultants.
3. Creating & maintaining a database of resume for future reference.
4. Managing joining formalities such as document verification, background verification, internal
documentation, issue of assets, the addition of new employees to the Biometric attendance system
and basic onboarding training for all employees.
5. Deciding & maintaining the training schedule for employees based on training calendars
received from OEM & Distributors.
6. Developing/establishing a performance management system, formats of documents required and
timely completion of the Performance Appraisal Assessment for all the employees at the end of
completing their 1st year and at the end of each financial year thereafter.
7. Develop, implement & effectively communicate HR Policies. Develop & monitor employee
behavior and take corrective action in consultation with the management as and when required.
8. Organize employee engagement and welfare activities.
9. Conducting exit interviews and managing exit formalities such as handover-takeover, surrender
of company assets etc.
10. Manage and maintain attendance and leave records for all employees.
11. Generate and maintain monthly payroll journal and submit to Finance for disbursement.
12. Ensure the smooth functioning of office telephone lines, mobile phones and housekeeping
services.
13. Procure and maintain stock of stationary and other office supplies.
14. Manage and coordinate with company vendors for the various supply and services that they render.
15. Manage all the travel arrangements like ticketing, Visas, hotel accommodation, transportation
etc. for employees and company guests.
16. Communicate and handle incoming and outgoing electronic as well as physical communications
on behalf of MD.
17. Provide high-level administrative and secretarial support to MD.
18. Manage and track distribution list and logistics for corporate gifting 2-3 times in a calendar year.
Skills Required:
1. Experience: 3 to 6 years
2. Qualification: A MBA/PBDGM –HR.
3. Excellent written and verbal communication skills are a must.
4. Should have excellent knowledge of office computer packages e.g. Word, Excel, PowerPoint, etc.
5. Letter & E-mail formatting and drafting skills are essential.
6. High degree of multi-tasking and time management capability.
7. Integrity and professionalism
What is WoCo and why should you join?
WoCo is a go-to HRTech solution for new age and fast-growing businesses, built by a team of innovators, technologists, product scientists, outliers, business leaders and people's people. WoCo is truly poised to lead the People, Payroll and Productivity space with some of the best minds in the industry.
Location
Onsite. Gurugram.
What will you do every day?
We are on the lookout for dynamic individuals in the Customer Success Team who can work closely with clients helping them achieve their Digital Transformation goals.
What do you need to ace your role?
- Business Advisor to our clients working towards achieving their digital transformation goals and success metrics. Ability to manage client relationships and expectations
- Act as a techno-functional consultant and provide recommendations on process
- Goal-oriented and data-driven to actively track performance and drive metrics like CSAT, NPS, Adoption and Usage for clients. Analyze customer data to improve the end-user experience
- Experience with metrics like Net Revenue Retention (Upselling), Churn, Customer References & reviews. Work closely with product, sales and other cross-functional teams, (internal and external) with ease to drive these goals
- Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals
- Support clients during critical HR events like Appraisal, Increments etc.
- Support clients to resolve queries or bugs, as and when required
- Gather feedback on product experience during the entire customer lifecycle via targeted surveys
- Identify prime targets for up-sell/cross-sell and engage Sales team to execute on those opportunities
- Share best practices with clients on how to achieve product success with WoCo
- Identify risks proactively, mitigate and escalate as deemed appropriate
- Passionate about Customer Experience and ability to be the customer's voice in guiding the Product Roadmap
- Excellent communication and presentation skills.
- Excellent relationship-building skills
- Be a cultural champion and energy driver
Requirements
- 2-4 years of experience in Customer Success in SaaS
- Exceptional communication and presentation skills, coupled with excellent listening skills
- Analytical and data-driven with ability to work with multiple stakeholders
- Demonstration of good product and consumer thinking during his/her career
- Hands-on and a quick learner. Comfortable with learning new technology
- Basic tech skills especially knowledge of python, Power BI will be a plus
- This role provides you access to PII for which you will abide to follow secure data handling practices to safeguard and protect such data.
- We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.
Google AnalyticsYou should have a strong grasp of current marketing tools and strategies and be able to lead
integrated digital marketing campaigns from concept to execution. Digital marketing managers
will work with the marketing team, supporting teams (such as programmers) to launch campaigns
on time and on budget.
Responsibilities-
● Lead research for SEO-friendly keywords.
● Well-versed with on and off-page SEO activities.
● Should be able to do a detailed audit of the website to roll out the best possible strategies.
● Should be comfortable as an IC.
● Monitor technical search engine optimization issues and help in fixing them.
● Optimize the content of landing pages, blogs, and websites.
● Direct and coordinate content teams in off-page search engine optimization tasks like a link-
building, forum commenting, etc.,
● Analyze the insights and create a report on all aspects of SEO including the audience,
traffic, views, clicks, rankings, etc.
● Collaborate with the Marketing and Sales teams during the marketing campaigns.
● Collaborate with the Content team to develop the right approach for the marketing
initiatives.
● Stay up to date regarding search engine optimization and marketing standards.
● Execute tests, collect and analyze data and results, and identify trends and insights in order to
achieve maximum ROI in paid search campaigns
● Perform ongoing keyword discovery, expansion, and optimization
Qualifications-
● BS/MS degree in marketing or a related field
● Proven working experience of 3+ years in SEO
● Knowledge of keyword research and data mining tools
● Should have worked in a brand side role for at least 2 Years
● Highly creative with experience in identifying target audiences and devising digital
campaigns that engage, inform, and motivate
● Deep knowledge of Google Analytics and other data analysis tools.
React Native
iOS App Development
Android DevelopmentRequirements:
• Minimum 3 years of experience in React Native.
• Integration of Rest APIs in react native.
• Firm grasp of the JavaScript and Typescript language and its nuances, including ES6+ syntax
• Knowledge of functional and object-oriented programming
• Ability to write well-documented, clean JavaScript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle, Android studio and IntelliJ
• Proficient understanding of releasing and monitoring apps on IOS App store, Play store.
• Should be able to communicate to backend developers on API building and modifications needed.
• Testing and releasing builds Experience in application testing software’s Appium is preferable.
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites, like Jest or Mocha
• Experience with handling production mobile apps.
• Experience with performance testing and optimization.
Responsibilities:
You’ll
• We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms.
• You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure.
• Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
• Build pixel-perfect, buttery-smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open-source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native.
Android Development
Kotlin- Developing, releasing, and maintaining native Android Applications and oversee mobile application development efforts.
- Deliver across the entire app life cycle, design, build, deploy, test, release to app stores and support.
- Extensive experience in developing mobile apps using Android SDK with proficiency in Core Java and design patterns.
- Ensure the performance, quality, and responsiveness of the application.
- Work directly with the product manager to conceptualize, build, test and release products.
- Collaborate with a team to define, design, and ship new features.
- Work on bug fixing and improving application performance.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
- Identify and correct bottlenecks and fix bugs in order to maintain code quality.
- Show leadership and focus on the completion of projects.
- Optimize performance for the app and keep up to date on the latest industry trends in mobile technologies.
- Working within a SCRUM team.
REQUIRED SKILLSETS
- Relevant industry experience of 2+ years.
- Great understanding of Android Development SDK.
- Understanding of Google's Material Design principles and interface guidelines.
- Expertise in Core Java with solid OOD principles and design patterns.
- Experience with Git, Retrofit, JetPack, RxJAVA 2, Kotlin, basic knowledge of NDK.
- Experience with development in Kotlin and Google Activity Tracker applications is a plus.
- Knowledge of Databases like SQL Lite, Realm, Room, etc.
Conversant with JSON API (i.e. RESTful APIs). - Should have experience in writing Android Studio Test Cases.
- Experience with SaaS platforms for mobile development like Analytics, Push Notifications, Cloud Storage, Ad Networks, etc.
- Hands-on experience with Android's debugging, unit testing, memory, and performance optimization tools.
Follow CutshortSubodh Popalwar
Software Engineer, Memorres