Cloud Computing

What does a successful Senior DevOps Engineer do at Fiserv?

This role’s focus will be on contributing and enhancing our DevOps environment within Issuer Solution group, where our cross functional Scrum teams are delivering solutions built on cutting-edge mobile technology and products. You will be expected to support across the wider business unit, leading DevOps practices and initiatives.

What will you do:

• Build, manage, and deploy CI/CD pipelines.

• DevOps Engineer - Helm Chart, Rundesk, Openshift

• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline.

• Implementing various development, testing, automation tools, and IT infrastructure

• Optimize and automate release/development cycles and processes.

• Be part of and help promote our DevOps culture.

• Identify and implement continuous improvements to the development practice

What you must have:

• 3+ years of experience in devops with hands-on experience in the following:

- Writing automation scripts for deployments and housekeeping using shell scripts (bash) and ansible playbooks

- Building docker images and running/managing docker instances

- Building Jenkins pipelines using groovy scripts

- Working knowledge on kubernetes including application deployments, managing application configurations and persistence volumes

• Has good understanding on infrastructure as code

• Ability to write and update documentation

• Demonstrate a logical, process orientated approach to problems and troubleshooting

• Ability to collaborate with multi development teams

What you are preferred to have:

• 8+ years of development experience

• Jenkins administration experience

• Hands-on experience in building and deploying helm charts

Process Skills:

• Should have worked in Agile Project

Job Title: DevOps - 3

Roles and Responsibilities:

• Develop deep understanding of the end-to-end configurations, dependencies, customer requirements, and overall characteristics of the production services as the accountable owner for overall service operations
• Implementing best practices, challenging the status quo, and tab on industry and technical trends, changes, and developments to ensure the team is always striving for best-in-class work
• Lead incident response efforts, working closely with cross-functional teams to resolve issues quickly and minimize downtime. Implement effective incident management processes and post-incident reviews
• Participate in on-call rotation responsibilities, ensuring timely identification and resolution of infrastructure issues
• Possess expertise in designing and implementing capacity plans, accurately estimating costs and efforts for infrastructure needs.
• Systems and Infrastructure maintenance and ownership for production environments, with a continued focus on improving efficiencies, availability, and supportability through automation and well defined runbooks
• Provide mentorship and guidance to a team of DevOps engineers, fostering a collaborative and high-performing work environment. Mentor team members in best practices, technologies, and methodologies.
• Design for Reliability - Architect & implement solutions that keeps Infrastructure running with Always On availability and ensures high uptime SLA for the Infrastructure
• Manage individual project priorities, deadlines, and deliverables related to your technical expertise and assigned domains
• Collaborate with Product & Information Security teams to ensure the integrity and security of Infrastructure and applications. Implement security best practices and compliance standards.

Must Haves

• 5-8 years of experience as Devops / SRE / Platform Engineer.
• Strong expertise in automating Infrastructure provisioning and configuration using tools like Ansible, Packer, Terraform, Docker, Helm Charts etc.
• Strong skills in network services such as DNS, TLS/SSL, HTTP, etc
• Expertise in managing large-scale cloud infrastructure (preferably AWS and Oracle)
• Expertise in managing production grade Kubernetes clusters
• Experience in scripting using programming languages like Bash, Python, etc.
• Expertise in skill sets for centralized logging systems, metrics, and tooling frameworks such as ELK, Prometheus/VictoriaMetrics, and Grafana etc.
• Experience in Managing and building High scale API Gateway, Service Mesh, etc
• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
• Have a working knowledge of a backend programming language
• Deep knowledge & experience with Unix / Linux operating systems internals (Eg. filesystems, user management, etc)
• A working knowledge and deep understanding of cloud security concepts
• Proven track record of driving results and delivering high-quality solutions in a fast-paced environment
• Demonstrated ability to communicate clearly with both technical and non-technical project stakeholders, with the ability to work effectively in a cross-functional team environment. 

DevOps Engineer

Job Description:

The position requires a broad set of technical and interpersonal skills that includes deployment technologies, monitoring and scripting from networking to infrastructure. Well versed in troubleshooting Prod issues and should be able to drive till the RCA.

Skills:

• Manage VMs across multiple datacenters and AWS to support dev/test and production workloads.
• Strong hands-on over Ansible is preferred
• Strong knowledge and hands-on experience in Kubernetes Architecture and administration.
• Should have core knowledge in Linux and System operations.
• Proactively and reactively resolve incidents as escalated from monitoring solutions and end users.
• Conduct and automate audits for network and systems infrastructure.
• Do software deployments, per documented processes, with no impact to customers.
• Follow existing devops processes while having flexibility to create and tweak processes to gain efficiency.
• Troubleshoot connectivity problems across network, systems or applications.
• Follow security guidelines, both policy and technical to protect our customers.
• Ability to automate recurring tasks to increase velocity and quality.
• Should have worked on any one of the Database (Postgres/Mongo/Cockroach/Cassandra)
• Should have knowledge and hands-on experience in managing ELK clusters.
• Scripting Knowledge in Shell/Python is added advantage.
• Hands-on Experience over K8s based Microservice Architecture is added advantage.

Minimum 4 years exp 

Skillsets:

1. Build automation/CI: Jenkins
2. Secure repositories: Artifactory, Nexus
3. Build technologies: Maven, Gradle
4. Development Languages: Python, Java, C#, Node, Angular, React/Redux
5. SCM systems: Git, Github, Bitbucket
6. Code Quality: Fisheye, Crucible, SonarQube
7. Configuration Management: Packer, Ansible, Puppet, Chef
8. Deployment: uDeploy, XLDeploy
9. Containerization: Kubernetes, Docker, PCF, OpenShift
10. Automation frameworks: Selenium, TestNG, Robot
11. Work Management: JAMA, Jira
12. Strong problem solving skills, Good verbal and written communication skills
13. Good knowledge of Linux environment: RedHat etc.
14. Good in shell scripting
15. Good to have Cloud Technology : AWS, GCP and Azure

• Work with developers to build out CI/CD pipelines, enable self-service build tools and reusable deployment jobs. Find, explore, and advocate for new technologies for enterprise use.
• Automate the provisioning of environments
• Promote new DevOps tools to simplify the build process and entire Continuous Delivery.
• Manage a Continuous Integration and Deployment environment.
• Coordinate and scale the evolving build and cloud deployment systems across all product development teams.
• Work independently, with, and across teams. Establishing smooth running. environments are paramount to your success, and happiness
• Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the[1]box thinking, teamwork, self-organization, and diversity.

Technical Skills

• Experience with AWS multi-region/multi-AZ deployed systems, auto-scaling of EC2 instances, CloudFormation, ELBs, VPCs, CloudWatch, SNS, SQS, S3, Route53, RDS, IAM roles, security groups, cloud watch
• Experience in Data Visualization and Monitoring tools such as Grafana and Kibana
• Experienced in Build and CI/CD/CT technologies like GitHub, Chef, Artifactory, Hudson/Jenkins
• Experience with log collection, filter creation, and analysis, builds, and performance monitoring/tuning of infrastructure.
• Automate the provisioning of environments pulling strings with Puppet, cooking up some recipes with Chef, or through Ansible, and the deployment of those environments using containers, like Docker or Rocket: (have at least some configuration management tool through some version control).

Qualifications:

• B.E/ B.Tech/ M.C.A in Computer Science, Electronics and Communication Engineering, Electronics and Electrical Engineering.
• Minimum 60% in Graduation and Post-Graduation.
• Good verbal and written communication skills