About Tacnik:
Tacnik is an award-winning technology startup founded in 2016, Tacnik’s USP is its ability to combine myriad technologies — Virtual Reality, Augmented Reality, IoT, Gesture Technology, App Development & Game Development— to create holistic experiences for clients.
Job Description:
We are looking for a tenacious Client Relations Specialist to become the face of the organization by being the first point of contact for incoming & outbound leads. The ideal candidate will have excellent communication skills and can understand the jargon of technical teams and clients' needs, helping to facilitate communication among those groups. The core responsibility will include lead nurturing & onboarding clients along with closely working on the CRM tool and strategizing based on various parameters such as clients' demographics. Experience of working within a sales team (for technology-based products) and a track record of working closely with product managers and clients (directly) is preferred.
Skills:
Excellent written and verbal communication skills
Excellent technology skills and use of web-based applications
Confident speaker & a passion for relationship building
Highly creative with a focus on problem-solving
Excellent organizational skills
Good data analysis skills
Strong grasp of MS Office
Resilience and persistence
Results orientated
Responsibilities:
Pre-Sales:
Handling and directing sales enquiries.
Nurturing incoming deals and leads into prospective clients - Providing product demos & answering client’s questions & concerns.
Negotiating deliverables, commercials & timelines with clients.
Manage confirmed projects: o Review and approve proposals or requests, providing supporting material.
Align product team and client on expectations, deliverables & timelines.
Build, update & manage insightful analytical reports for clients & for the company to evaluate ROI.
Product Improvisation:
Understand client expectations & challenges of technologies to negotiate possible deliverables. Perform competitor analysis to understand features and improve product.
Others:
Managing & maintaining deals & projects on our cloud-based CRM system.
Communicating internally to brief colleagues on opportunities and pipeline status.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Tacnik Technology
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Experience: Minimum 1 year in IT SaaS Sales
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About CITTA
The Lexicon Group, under the leadership of Pankaj Sharma has journeyed from very humble beginnings and has seen upward growth year after year. The Lexicon Group started from education but has now diversified to other sectors like FMCG, Ed-tech, Law Aggregator Platform, Media, Fitness etc. The latest addition to the kitty of The Lexicon Group has been a newspaper (Pune Mirror and Civic Mirror), which has been taken over from the Times of India Group. The motto for The Lexicon Group is mindfully chosen ‘Believe in Yourself’, probably the three strongest words listed together which have the potential of changing lives if you believe in them and that is what Lexicon group try to ensure.
CITTA (Lexicon Lifestyle Private Limited) is a premium-quality natural baby bath and skincare brand that is safe, tested and gentle. CITTA Products are Free of Toxins, Parabens, Sulphates, Silicones, Mineral Oil, and Allergens and are Dermatologically Tested. We are a cruelty-free brand. We are expanding our core team, which is determined to achieve results.
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Perks:
- Excellent growth opportunity
- Best salary in the industry
The company is headquartered in Pune.
C#
Angular (2+)
NodeJS (Node.js)Python
Machine Learning (ML)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon