Clients Relations Specialist

Key Responsibilities:

• Candidate Sourcing: Assist in sourcing candidates through various channels, such as online job boards, social media platforms, and professional networks.
• Resume Screening: Review resumes and applications to identify qualified candidates and maintain an organized candidate pipeline.
• Interview Coordination: Schedule and coordinate interviews between candidates and hiring managers, ensuring a smooth and efficient process.
• Candidate Communication: Maintain regular communication with candidates, providing updates on the status of their applications and answering any questions they may have.
• Applicant Tracking: Update and maintain the applicant tracking system (ATS) with accurate and up-to-date candidate information.
• Recruitment Advertising: Support the creation and posting of job advertisements on various online platforms and monitor their effectiveness.
• Employer Branding: Contribute to employer branding initiatives by creating content for social media platforms and assisting in the organization of recruitment events.
• Reference Checks: Conduct reference checks for selected candidates to gather additional insights and validate qualifications.
• Data Analysis: Assist in analyzing and reporting recruitment metrics to track the effectiveness of sourcing strategies and hiring processes.
• Administrative Support: Provide administrative support to the Talent Acquisition team, such as organizing files, maintaining documentation, and preparing reports.

Requirements:

• Recent graduate in Human Resources, Business Administration, or a related field.
• Strong interest in talent acquisition and recruitment.
• Excellent verbal and written communication skills.
• Highly organized with strong attention to detail.
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with applicant tracking systems (ATS) is a plus.
• Ability to handle sensitive and confidential information with professionalism and integrity.
• Self-motivated and able to work independently as well as collaboratively in a team environment.
• Strong time management skills and ability to prioritize tasks effectively.
• Flexible and adaptable, with the ability to thrive in a fast-paced and changing work environment.
• A working device 

As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.

You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.

Responsibilities

• Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
• Verbalize and translate these insights into actionable tasks.
• Develop monthly and ad-hoc reporting.
• Maintain Qualtrics dashboards and surveys.
• Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
• Understand data sets within the Data Services Enterprise Data platform and other systems
• Translate user requirements independently
• Work with Business Insights, IT and technical teams
• Create PowerPoint decks and present insights to stakeholders

Qualifications

• Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
• Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
• 5+ years of experience in an analytical, customer insights or related business function.
• Basic knowledge of SQL and Google Big Query.
• 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
• Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
• Well-organized and high energy

Non-technical requirements:

• You have experience working on client-facing roles.
• You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
• You have strong communication skills.
• You have strong analytical skills.

About Indee

Indee is among the leading providers of a proprietary platform for secure video distribution and streaming, used by some of the world’s largest media companies, including Netflix, Paramount Pictures, Disney, and over 1100 other companies, big and small. Indee has grown 5x in the last 3 years and is scaling up at a rapid rate.

About the role

We are seeking a highly skilled and experienced Automation Engineer to join our dynamic team. As an Automation Engineer, you will play a key role in designing, implementing, and maintaining our automation testing framework. The primary focus of this role will be on utilizing Selenium, Pytest, Allure reporting, Python Requests, and Boto3 for automation testing and infrastructure management.

Responsibilities:

• Develop and maintain automated test scripts using Selenium WebDriver and Pytest to ensure the quality of web applications.
• Implement and enhance the automation testing framework to support scalability, reliability, and efficiency.
• Generate comprehensive test reports using Allure reporting for test result visualization and analysis.
• Conduct API testing using Python Requests, ensuring the functionality and reliability of backend services.
• Utilize Boto3 for automation of AWS infrastructure provisioning, configuration, and management.
• Collaborate with cross-functional teams, including developers, QA engineers, and DevOps engineers, to understand project requirements and deliver high-quality solutions.
• Identify opportunities for process improvement and optimization within the automation testing process.
• Provide technical expertise and guidance to junior team members, fostering a culture of continuous learning and development.
• Stay updated on industry trends and emerging technologies, incorporating them into our automation testing practices as appropriate.
• Participate in code reviews, ensuring adherence to coding standards and best practices.

Requirements:

• Strong programming skills in Python, with proficiency in writing clean, maintainable code.
• Experience with cloud infrastructure management and automation using AWS services and Boto3.
• Solid understanding of software testing principles, methodologies, and best practices.
• Excellent problem-solving skills and attention to detail.
• Ability to work effectively both independently and collaboratively in a fast-paced environment.
• Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels.
• Passion for technology and a desire to continuously learn and improve.
• Prior experience in Agile development methodologies.
• Experience with performance testing using Locust is considered a plus.

Qualifications:

• Education: Bachelor's degree in Computer Science, Software Engineering, or related field; Master’s degree preferred.
• Experience: 3 - 5 years of proven experience in automation testing using Selenium WebDriver, Pytest, Appium, Allure reporting, Python Requests, and Boto3

Benefits:

• Competitive salary and comprehensive benefits package.
• Opportunity to work with cutting-edge technologies and industry-leading experts.
• Flexible work environment with the option for remote work (hybrid).
• Professional development opportunities and support for continued learning.
• Dynamic and collaborative company culture with opportunities for growth and advancement.

If you are a highly motivated and skilled Automation Engineer looking to take the next step in your career, we encourage you to apply for this exciting opportunity to join our team at Indee. Help us drive innovation and shape the future of technology!

Company Overview:

Our client is a global leader in AI Assisted Conversational messaging solutions, transforming the way professionals and institutions engage with customers. With cutting-edge technologies like Conversational AI and Chatbots, they have amassed 5000 customers across SMBs and Mid-market sectors, integrating seamlessly with top CRMs like Salesforce, Zoho, and Hubspot.

Position Overview:

As a rapidly growing company, we are seeking a dynamic professional to join our leadership team as a Director, Business Intelligence. In this role, you will oversee the organization's Data and information systems operations, focusing on data, tools, and analytics supporting stakeholders across Product, Sales, Marketing, Operations, and Finance.

Key Responsibilities:

- Develop and implement data architecture and management strategies.

- Establish master data management (MDM) processes for a single source of truth.

- Lead system integration aligning data systems with business goals.

- Collaborate with senior management, defining KPIs and leading data initiatives.

- Identify data trends, patterns, and insights using visualization tools.

- Evaluate, select, and manage vendors for effective service delivery.

- Implement data governance practices, including quality assurance and lifecycle management.

- Build and manage a high-performing systems and information team.

Qualifications:

- Bachelor's degree in computer science, information systems, or related field.

- 10+ years of experience in systems management, preferably in SaaS/D2C industry.

- Proficiency in data analysis methods, tools, and best practices.

- Experience with Salesforce and Power BI is essential.

- Strong problem-solving and decision-making skills.

- Knowledge of industry best practices and emerging trends.

- Demonstrated ability to lead cross-functional teams.

- Excellent communication and interpersonal skills.

Benefits:

- Competitive Salary

- Performance-Based Incentives

- Bonus Compensation

- Comprehensive Insurance Coverage

- Shift Allowance

- Emphasis on Work-Life Balance

Dear Candidate,

We are hiring for Salesforce Developer in our company. Below is the job description for the profile.

Experience - 1 to 2 Years

Job Description:-

1. Basic knowledge of HTML, CSS, Javascript, Core java and advance Java.

2. Knowledge of LWC, Apex, Visualforce Page, Aura Framework, CSS frameworks, Java Scripting, JQuery, and Lightning platform capabilities and limitations.

3. Develop Apex (classes and triggers), Lightning Components, and Visualforce to extend Salesforce in order to support business requirements.

4. Apex development and Visualforce page development.

5. Knowledge of designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation.

6. Familiarity with Services Oriented Design Principles (SOA) and web services.

7. Knowledge of Salesforce permissions, roles, reports, dashboards, and logical formulas.

8. Should have Good Communication Skills.

9. Certification: Any Salesforce certification would be a plus point.

10. Education: MSc (IT, CS), BE (IT, CS) BTech, MCA. ME, MTech (CS, IT) (2022, 2023) pass out only.

About the Company:

Gruslabs Software Solutions Private Limited is an offshore software development company run by a experience team. The company has expertise in the different technology spectrum. We provide a better work environment to grow technically and professionally.

For more info, please visit our website https://www.gruslabs.com/

Thanks & Regards

HR Team

 a: Gruslabs Software Solutions Pvt Ltd | 301,304 Gravity Tower, Janjeerwala Square, Indore, Madhya Pradesh | 452001

Job Responsibilities

• Design machine learning systems
• Research and implement appropriate ML algorithms and tools
• Develop machine learning applications according to requirements
• Select appropriate datasets and data representation methods
• Run machine learning tests and experiments
• Perform statistical analysis and fine-tuning using test results
• Train and retrain systems when necessary

Requirements for the Job

1. Bachelor’s/Master's/PhD in Computer Science, Mathematics, Statistics or equivalent field andmust have a minimum of 2 years of overall experience in tier one colleges 

1. Minimum 1 year of experience working as a Data Scientist in deploying ML at scale in production
2. Experience in machine learning techniques (e.g. NLP, Computer Vision, BERT, LSTM etc..) andframeworks (e.g. TensorFlow, PyTorch, Scikit-learn, etc.)

1. Working knowledge in deployment of Python systems (using Flask, Tensorflow Serving)
2. Previous experience in following areas will be preferred: Natural Language Processing(NLP) - Using LSTM and BERT; chatbots or dialogue systems, machine translation, comprehension of text, text summarization.
3. Computer Vision - Deep Neural Networks/CNNs for object detection and image classification, transfer learning pipeline and object detection/instance segmentation (Mask R-CNN, Yolo, SSD).

Technical skills: 

• Well documented experience with .NET framework and C#
  • Well documented experience with http://asp.net/">ASP.NET MVC
  • Experience with JavaScript libraries (for example jQuery) 
  • Experience with HTML, JavaScript and CSS 
  • Experience with integrating and developing web services (REST, WCF) 
  • Experience with Unit and Integration testing 
  • Experience with system design and requirement analysis 
  • Knowledge about ORM frameworks (for example Entity Framework) 
  • Good understanding on how to develop stable, high performing and maintainable high scale systems 

Bonus: 

• Experience with Test Driven Development
  • Experience with Domain Driven Design
  • Experience with JavaScript frameworks (for example AngularJS) 
  • Experience with UI frameworks (for example Twitter Bootstrap) 
  • Experience with mobile application development 

• Product Analytics: This is the first and most obvious role of the Product Analyst. At this capacity, the Product Analyst is responsible for the development and delivery of tangible consumer benefits through the product or service of the business.
• In addition, in this capacity, the Product Analyst is also responsible for measuring and monitoring the product or service’s performance as well as presenting product-related consumer, market, and competitive intelligence.
• Product Strategy: As a member of the Product team, the Product Analyst is responsible for the development and proposal of product strategies.
• Product Management Operations: The Product Analyst also has the obligation to respond in a timely manner to all requests and inquiries for product information or changes. He also performs the initial product analysis in order to assess the need for any requested changes as well as their potential impact.
• At this capacity, the Product Analyst also undertakes financial modeling on the products or services of the business as well as of the target markets in order to bring about an understanding of the relations between the product and the target market. This information is presented to the Marketing Manager and other stakeholders, when necessary.
• Additionally, the Product Analyst produces reports and makes recommendations to the Product Manager and Product Marketing Manager to be used as guidance in decision-making pertaining to the business’s new as well as existent products.
• Initiative: In this capacity, the Product Analyst ensures that there is a good flow of communication between the Product team and other teams. The Product Analyst ensures this by actively participating in team meetings and keeping everyone up to date.
• Pricing and Development: The Product Analyst has the responsibility to monitor the market, competitor activities, as well as any price movements and make recommendations that will be used in key decision making. In this function, the Product Analyst will normally liaise with other departments such as the credit/risk in the business in order to enhance and increase the efficiency of effecting price changes in accordance with market shifts.
• Customer/Market Intelligence: The Product Analyst has the obligation to drive consumer intelligence through the development of external and internal data sources that improve the business’s understanding of the product’s market, competitor activities, and consumer activities.
• In the performance of this role, the Product Analyst develops or adopts research tools, sources, and methods that further support and contribute to the business’s product.