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Clients Relations Specialist
Clients Relations Specialist
Tacnik Technology's logo

Clients Relations Specialist

Sugan Raj's profile picture
Posted by Sugan Raj
0 - 5 yrs
₹2L - ₹6L / yr
Bengaluru (Bangalore)
Skills
Inside Sales
Presales
Customer Relationship Management (CRM)
B2B Marketing
Client Management
Pre-sales

About Tacnik:

Tacnik is an award-winning technology startup founded in 2016, Tacnik’s USP is its ability to combine myriad technologies — Virtual Reality, Augmented Reality, IoT, Gesture Technology, App Development & Game Development— to create holistic experiences for clients. 

 

Job Description:

We are looking for a tenacious Client Relations Specialist to become the face of the organization by being the first point of contact for incoming & outbound leads. The ideal candidate will have excellent communication skills and can understand the jargon of technical teams and clients' needs, helping to facilitate communication among those groups. The core responsibility will include lead nurturing & onboarding clients along with closely working on the CRM tool and strategizing based on various parameters such as clients' demographics. Experience of working within a sales team (for technology-based products) and a track record of working closely with product managers and clients (directly) is preferred.  

 

Skills:

Excellent written and verbal communication skills

Excellent technology skills and use of web-based applications

Confident speaker & a passion for relationship building

Highly creative with a focus on problem-solving

Excellent organizational skills

Good data analysis skills

Strong grasp of MS Office

Resilience and persistence

Results orientated

 

Responsibilities:

 

Pre-Sales:

Handling and directing sales enquiries.

Nurturing incoming deals and leads into prospective clients - Providing product demos & answering client’s questions & concerns.

Negotiating deliverables, commercials & timelines with clients.

Manage confirmed projects: o Review and approve proposals or requests, providing supporting material.

Align product team and client on expectations, deliverables & timelines.

Build, update & manage insightful analytical reports for clients & for the company to evaluate ROI.

 

Product Improvisation:

Understand client expectations & challenges of technologies to negotiate possible deliverables. Perform competitor analysis to understand features and improve product.

 

Others:

Managing & maintaining deals & projects on our cloud-based CRM system.

Communicating internally to brief colleagues on opportunities and pipeline status. 

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Tacnik Technology

Founded :
2015
Type :
Products & Services
Size :
0-20
Stage :
Bootstrapped

About

Tacnik is an expert in creating gaming & entertainment experience zones for events. | Rent | Playstation, PS3, PS4, XBox360 Kinect, XBox One Kinect, VR Headset, Virtual Reality Gear, Racing Simulators, Sports Simulator, Augmented Reality, HTC Vive, Oculus Rift, Interactive Floor, Interactive Wall, Slingshot | Bangalore, Delhi, NCR, Mumbai, Pune, Chennai, Hyderabad, Kolkata, Jaipur, Gurgaon, India
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Mayank Banka
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Sugan Raj

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Shubham Vishwakarma

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