Client Success Executive

Company: Snaptics

Job title: Graphic+video editor

Mode of work- Work from office

Job type: Full time

Location: Hyderabad

Work schedule: 6 days (week end off)

Shift timings: 10:00am-6:30pm

Experience: 2+ years

Eligibility: Any degree

skills: adobe photoshop, illustrator, after effects, creative designer

JOB DESCRIPTION:

This is an exciting role and would entail you to

• Collaborates with art directors, copywriters, and competency partners to uphold creative standards and brand image in the execution of all projects
• Regularly attends and participates in kickoffs and team meetings
• Meets with the group creative director, lead art director, along with the writer, to discuss concepts and creative strategy, ensuring that they deliver against the objectives
• Synthesizes key project information and applies the resulting knowledge in developing effective and imaginative layouts that support the project's objectives
• Supports creative concepts by providing visual reference as requested
• Executes creative in multiple mediums appropriate to the client's needs
• Designs impactful and engaging layouts, working within the brand's standards and meeting the specifications of the creative brief
• Organizes personal work time effectively and works with project manager, ensuring all team members have the necessary time to review copy decks and proofs
• Contributes to building a positive agency culture, building positive working relationships with internal team, other departments, and clients
• Utilizes excellent design and art direction abilities to consistently develop and execute strategically sound and portfolio-worthy work
• Shows grasp of subject matter and technical proficiency in assigned medium
• Ensures deliverables integrate with all other tactics within a campaign
• Keeps group creative director, Creative teammates, and project manager up to date on project status
• Develops presentation and negotiation skills
• Ensures high-quality deliverables by following established processes.

Key Skills:

Articulate 

▪ Adobe

▪ Adobe Photoshop

▪ Adobe Illustrator

▪ Adobe After Effects

▪ Adobe Premiere Pro

▪ Adobe Audition

▪ Creative designer

We are looking for a good backend developer who has worked on core PHP and has basic frontend knowledge. Should have basic knowledge of API development and some basic concepts of Laravel. Must have MYSQL experience.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

Hello,

Greetings for the day !!!

Tridat Technologies is hiring " Technical Architect" for one of the international MNC specialized into Hardware & Networking based @ Bangalore !!!

Position: Technical Architect

General Summary:

• The Technical Architect is responsible for the overall architecture, design, implementation, and integrity of the organization’s applications consumed by TSPs. The architect is responsible for ensuring that the solution delivered to business units is engineered in accordance with organization’s architecture tenets and infrastructure standards.
• This position is for the Business Management Software division that enables the MSPs to streamline, manage their operations, and achieve operational maturity with the following products and many more.

Our Global Engineering team works in the following Tech Environments:

Languages: .NET, python, golang, java, javascript, typescript

Frameworks: .NET core, spring, react, mui

Cloud Platform: AWS, Azure

Runtime: Docker, kubernetes, ecs, eks, ec2

Databases: Postgres, SQL Server, Cassandra, MongoDB, DynamoDB, Document DB, Snowflake, ElasticSearch

IDEs: VS Code, IntelliJ, Visual Studio

Others: Kafka, EMR, S3, SQS, Trino, Sage maker

Essential Duties & Responsibilities:

• Hands-on development experience using current software patterns including web services, web APIs, message queues, service-oriented & microservices architecture.
• Candidates should have designed products on AWS or any other public cloud.
• Should have an understanding of the Infrastructure, involved in hosting on AWS, pricing, and load balancer.
• Have expertise in one or more areas like building and scaling web apps, Machine Learning, UI Engineering, Information Visualization, CRM solutions
• The candidate must have demonstrated the capability of Architecting a scalable SAAS-based platform.
• Should have experience in enterprise applications in the cloud or on-premise environments, and multi-tenancy applications.
• Candidate must have Continuous integration experience, and conceptual knowledge on continuous delivery.
• Should have experience in any NoSQL database (Cassandra/MongoDB is preferred).
• As an architect, the person would be responsible for the suggestion and implementation of new technologies.
• Has delivered multiple versions of a SaaS-based product to production.
• Has made design decisions for a product & lived with the consequences of decisions. Has successfully introduced new technology.

What is the interview process?

• Your application will be screened within 30 days.
• All Engineering positions will go through 3 rounds of technical interviews.
• Each round will be approximately 1 hr which is then followed by a managerial round and an HR Round.
• Please note all rounds will be done subject to feedback provided in the earlier round.
• There will be a face-to-face interview at the Bangalore office during the final 2 rounds.

What can you expect in the Technical Interview?

• Questions that show you have a problem-solving ability
• We would love to see you code and how you solve technical problem(s).
• Questions about modules you have used to date while developing applications.
• Agility and Adaptability to technology and environment
• The architect will be expected to be hands-on with the Amazon Cloud Platform on products integrating with Microsoft 365, Azure, and third-party vendors in addition to enhanced reporting using data mashups to improve MSP (Managed Service Provider) Operational Maturity model.

 EXPERTISE AND QUALIFICATIONS

Knowledge, Skills, and/or Abilities Required:

• Hands-on architect in multiple programming languages and willing to work on new tech stacks.
• Ability to work constructively and independently under stress and pressure in a fast-paced, multi-tasking environment. ·
• Ability to interact positively and openly with colleagues and external business contacts, with strong verbal and written communication skills
• Maintains a deep understanding of programming and coding fundamentals, architecture, and design in multiple languages.
• Drives technology transformation initiatives, working with cross-functional teams to identify and implement new technologies, frameworks, and tools that can improve the team's productivity and efficiency.
• Ensures that the team follows software development best practices, including coding standards, code reviews, automated testing, and continuous integration and deployment.
• Recommends new tools, processes, and practices that can improve the team's productivity and efficiency.
• Leads the technical design and architecture of software products, ensuring that they are scalable, maintainable, and meet the needs of the business.
• Presents technology transformation plans and progress reports in a clear and concise manner to leadership cross-functionally.
• A strong proponent of engineering best practices for Unit Testing, Coverage, Code Quality, Continuous Integration & Continuous Deployment.
• Candidate must have demonstrated capability to optimize usage of AWS/Cloud resources
• Strong ability and desire to coach engineers to adopt industry best practices and design strategies
• Experience in Agile Scrum processes, including a solid understanding of how to deliver an MVP and build on it.

Educational/Vocational/Previous Experience Recommendations:

• BE/BTECH(CS/ECE) / Post Graduation · 10+ years of relevant experience
• Deep Experience leading technology transformation initiatives, including the adoption of new technologies, frameworks, and tools
• Domain experience in one or more areas Fintech, Accounting, ITSM, and Data Visualization.
• Stays up to date with emerging technologies and software development

Working Conditions: Hybrid

Employment Mode: Permanent

Working Days: Mon to Fri

Location: Bangalore

Thank You & Regards,

Shraddha Kamble

HR Recruiter

Job description

We are looking for A Sales executive with excellent communication and interpersonal skills to effectively interact and perform sales with customers (B2C) and perform day-to-day responsibilities, which include contacting potential tenants & Follow-up for leads received, responding to queries from customers with patience on all platforms. The executive must maintain a positive and professional attitude while handling the responsibilities.

Responsibilities:

·       Schedule appointments on behalf of potential tenants to visit properties.

·       Follow up with leads received from social media platforms, property rental portals, direct office walk-ins, etc.

·       Have a thorough understanding of our product offerings and pricing.

·       Utilize our sales methodology, schemes, and incentives effectively to close sales.

·       Collaborate closely with the leads team to ensure all leads are properly handled.

·       Maintain a track record of your progress by creating monthly reports that summarize key metrics.

Qualifications:

·       Experience of sales in a property management is a plus, e.g. house rentals, hospitality businesses.

·       Exposure to sales in the US and UK market is an added advantage.

·       Experience in B2C sales is preferred.

• Good telephone manner and positive attitude.
• Communicates and negotiates persuasively - capable of influencing others assertively, building rapport with customers.
• Should have high soft skills and be able to convert to leads to sales.

·       To have good knowledge of Microsoft Excel, email and web searches, along with the ability to quickly and effectively learn new software packages.

·       Any Graduate with experience of 2-3 years in relevant field is preferred.

·       Good understanding of CRM software, Property management tool.

About Company:

Spericle Group operates companies that specialize in student housing, property management services, construction and the hospitality services in Lincoln, UK for over 20 years. 

Salary:

180 - 220 INR per Hour

Timing: 1.30PM to 10.30PM

Job Type: Full-time

Benefits:

• Work from home

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)