Client Success Executive

We are looking for qualified and experienced Business Analyst who can work with diverse team members.

Location - Pune based

Education - BSC / MSC / MCA / Bachelor's degree in Business Administration

Working Experience - 6-10 yrs

Job Description -

1. Analyze and interpret data to derive actionable insights.
2. Strong knowledge on Excel, Google sheets
3. Effectively communicate with stakeholders to understand and explain the requirement
4. Should be proactive and able to do rigorous followup with stakeholders
5. Excellent written and verbal communication skills
6. Strong analytical and problem-solving skills
7. Detail-oriented and organized
8. Ability to work independently and collaboratively.
9. Create clear and comprehensive documentation.
10. Good knowledge on software testing processes and concepts
11. Experience with manual testing

Note: Immediate Joiners would be preferred.

IT Sales Executive

Job Summary:

As a Sales Executive at KNS Technologies, you will play a pivotal role in driving revenue growth and building strong client relationships. You will be responsible for identifying new business opportunities, managing existing accounts, and achieving sales targets. Your ability to understand customer needs, communicate the value of our products/services, and provide exceptional customer service will be crucial in this role.

Key Responsibilities:

Business Development:

• Research and identify potential clients in the [target market/industry].
• Generate leads through various channels, including networking, cold calling, and attending industry events.
• Develop and maintain a robust pipeline of potential clients.

Sales and Client Management:

• Engage with prospective clients to understand their needs and tailor solutions that align with their requirements.
• Conduct product presentations and demonstrations to showcase the benefits of our offerings.
• Negotiate terms and pricing agreements with clients while adhering to company guidelines.
• Build and nurture long-term relationships with existing clients to ensure customer satisfaction and repeat business.

Sales Targets and Reporting:

• Set and achieve ambitious sales targets and objectives on a monthly, quarterly, and annual basis.
• Keep accurate records of sales activities and maintain detailed reports in the CRM system.
• Provide regular sales forecasts and performance reports to the sales manager.

Market Insights:

• Stay up-to-date with industry trends, market conditions, and competitor activities.
• Provide feedback and insights to the marketing and product development teams based on customer interactions.

Collaboration:

• Work closely with the marketing team to align sales efforts with marketing campaigns and initiatives.
• Collaborate with colleagues to share best practices and contribute to the overall growth strategy.

Qualifications and Requirements:

• Bachelor’s degree in Business, Marketing, or a related field.
• Proven track record of achieving and exceeding sales targets in a B2B/B2C environment.
• Excellent communication and presentation skills.
• Strong negotiation and relationship-building abilities.
• Proficiency in using CRM software sales tools and Cold Callings.
• Self-motivated, results-driven, and able to work independently.
• Ability to adapt to changing market conditions and customer preferences.
• Willingness to travel for client meetings and industry events as needed.

Role & responsibilities

• Approach & pitch inbound/outbound leads
• Work on an outbound approach for lead generation to build a client list to pitch
• Be in touch with existing clients & gather feedback on our services
• Upsell & cross-sell to existing clients.
• Write emailers to activate cold leads
• Cold-calling new leads
• Understand & explain DLT(compliance to be done during onboarding ) to new clients

Preferred candidate profile

• 0-3 years of experience in Sales & Business Development
• Worked in a Startup or Tech product for a few years
• Proficient in spoken & written communication (English)
• Experience in Lead Generation
• Experience in B2B sales

Perks and benefits

• Flexible schedule
• Food provided
• Paid sick time
• Work-Life Balance
• Great Culture to work in

Job Responsibilities (Daily task performed)-

• Handling end-to-end sales activities.
• Doing cold calling for new leads daily.
• Schedule meetings with clients/architects, Interior Designers and PMC.
• Managing Sales discussions with clients.
• Following up on generated leads.
• Visiting on-site if required and understanding the client's needs.
• Working on Monthly Sales targets.
• Taking Client confirmation on design & quote.
• Keep track of changes done after confirmation given by the client.
• Look after the Site execution with the installation team when required
• Planning, proposing and executing the expansion of sales channels through B2B sales.

Experience: 2 to 4 years- experience in the field of Corporate Office Furniture, and should have good contacts with Corporate Designer and Architects.

• Team building skills
• Ability to relate to Creative people
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Excellent Communication Skills ( in English)
• Below 32 yrs. preferred
• Male Candidates Prefeed

Job Description for Business Development

Requirements:-

• Bachelor’s Degree in Business or a related field required
• Market knowledge
• 2-10 years of relevant experience in corporate events
• Display Innovation, teamwork, adaptability & accountability at every aspect
• Communication and negotiation skills
• Ability to meet deadlines
• With general business knowledge

We are looking for an ambitious and energetic Business Development Manager/representative to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities: 

Responsibil

• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Proactively follow ups the leads
• Calling the leads & convert into sales
• Maintain accurate & detailed records of call made & result achieved.
• Understand customer requirements and provide timely solutions accordingly
• Build innovative strategies to retain key clients . 
• Ensuring 100% Client satisfaction in every project execution 
• Leverage on client feedback and ensure continuous reinvention and Post event formalities like sending reports, feedback and testimonials from client, closing the event.
• Meet prospective clients, ideate, create presentations, prepare proposals, generate business and meet sales targets 
• To collaborate with other functions within the business to ensure consistent delivery

• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets
• seek out the appropriate contact in an organisation
• generate leads and cold call prospective customers
• meet with customers/clients face to face or over the phone
• foster and develop relationships with customers/clients
• understand the needs of your customers and be able to respond effectively with a plan of how to meet these
• think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
• have a good understanding of the businesses' products or services and be able to advise others about them
• ensure staff are on board throughout the organisation, and understand the need for change and what is required of them
• discuss promotional strategy and activities with the CEO
• seek ways of improving the way the business operates
• attend seminars, conferences and events where appropriate
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Build long-term relationships with new and existing customers

ABOUT US:

Magic Crate is an innovative early childhood learning company that is a pioneer and market leader in the area of discovery kits for young children. Magic Crate was set up in early 2014 by young parents from IIT, IIM, NID and Georgia Tech as a subscription service that delivers activity boxes based on fresh new themes to their customers doorsteps each month. The activities, based on science, arts, games & role play, are designed by a multi- disciplinary team of early childhood experts and specialist designers. The carefully curated activities cleverly merge educational outcomes with hours of fun and laughter for young children. 

Magic Crate is a dynamic company growing fast, and we are looking for energised and ambitious people to join us on that journey.

What this means is at this stage you will be core - influencing all aspects of development. Working with us you will enjoy a fast-paced environment with opportunities to help grow the business, and your own professional career.

ROLE:

As a Business Development Associate at Magic Crate, you will be joining the core team  responsible for helping to shape the company’s growth narrative. Working closely with the Team Lead’s your role will be to help deliver sales growth by developing and executing sales strategy developed.

The perfect candidate will be systematic and organised, a proven closer of any sales in any sector, with a flair for creatively communicating innovative new services which benefit a wide variety of customers, who are parents of children of different age groups.

WHAT'S ON OFFER:

• Competitive salary with an attractive incentives which is performance based.
• A strong appraisal and promotion policy.

WHAT'S INVOLVED:

• New Customer Acquisition - Focus on converting fresh, warm leads into confirmed orders. 
• Contacting,Promoting and selling our innovative products to Customers. 
• Able to negotiate and close Sales in routine situations.
• Renewal Team - Focused on extending existing subscriptions or renewing expired subscriptions. 
• Follow-up on the customers. 
• Developing existing and new customer relationships. 
• Meeting agreed upon Sales targets and Sales Objectives. 

RESPONSIBILITIES:

• Explain the customer on the product, its features, benefits and discuss special promotional offers available. 
• A typical day will require a maximum of 60 to 70 calls, depending on your Targets achieved. 
• Our Customers are parents of children between the age group of 2 to 13 Years.
• Talk to new customers, follow up on past customer orders for tracking and checking on reports. 
• A regular day involves making 4 to 5 subscription sales.  

CANDIDATE REQUIREMENTS: 

• Strong Communication skills with Multilinguistic skills.
• Strong Interpersonal skills, motivating and achieving.
• Passionate about a career in Sales.
• An influencer with consummate negotiation skills.
• Resilience and the ability to cope with rejection. 
• Charismatic team player.
• A high degree of self-motivation and Ambition.