Content Writer

Job Summary:

We are seeking a dedicated and experienced Sales Representative to join our manufacturing company. The ideal candidate will be responsible for handling inbound and outbound calls, generating MIS reports, and ensuring smooth coordination related to packaging operations. Candidates with prior experience in packaging and strong communication skills are preferred.

Key Responsibilities:

• Make outbound calls to clients, vendors, and customers to provide information about products and services.
• Handle inbound calls, resolve queries, and address customer concerns effectively.
• Generate and maintain MIS reports related to sales, customer interactions, and packaging operations.
• Coordinate with the packaging team to ensure timely delivery and adherence to packaging guidelines.
• Maintain accurate records of calls, customer responses, and feedback.
• Follow up with clients for order confirmations, payments, and other requirements.
• Assist in documentation and report generation as per company requirements.
• Work closely with the sales and operations team to streamline communication and workflow.

Requirements:

• Experience: Minimum 1-3 years of experience in a telecalling role, preferably in a manufacturing or packaging-related industry.
• Education: Graduate or equivalent qualification.
• Skills:
• Excellent verbal and written communication skills in [mention preferred languages].
• Proficiency in MS Excel and ability to generate MIS reports.
• Good organizational and coordination skills.
• Prior experience in packaging operations will be an added advantage.
• Ability to handle multiple tasks and work under pressure.

About

GradRight is an ed-fin-tech company committed to driving transparency and accountability in the global higher education sector.

We are the world's first platform that integrates 'Selection' with 'Financing'. and brings students, banks, and universities into a SaaS environment to make smarter decisions. Using data science, technology, and strategic partnerships across the industry, we enable students to find the “Right University” at the “Right Cost”. We are on a mission to aid a million students to find their best-fit universities and financial offerings by 2025.

$ 1 BillionOur second product, SelectRight, is the world's first MarTech SaaS platform that redefines how students select the right colleges and how colleges find and engage with the right students.

GradRight is a Delaware, USA-registered company with a wholly-owned subsidiary in India.

Brief

Obsession with customer needs, passionate about customer experience, and thrive on data - if you resonate with these, then we’d love to hear from you. As a product manager, you’ll be the voice of reason for our entire product ecosystem. You’ll join a fast-paced environment and work with cross-functional teams to design and deliver products aligned with the company’s vision and strategy.

Responsibilities

• Collect and analyze customer needs, collaborate with key stakeholders to ideate and deliver compelling solutions that create incremental value for customers
• Create buy-in for product vision across all stakeholders
• Develop positioning strategies that can drive growth and improve market share
• Create and maintain detailed product requirements and roadmap
• Create and track product success metrics and use them to identify problems and opportunities to pursue
• Work with designers to build wireframes, validate and translate them into full-blown designs
• Collaborate with engineering teams to drive feasibility analysis and refine product requirements
• Work closely with engineering teams to deliver the roadmap while optimizing for time-to-market
• Own the design <> engineering teams hand-off, release timelines, and work with business teams to plan and execute product launches
• Evaluate marketing and sales strategies to ensure that they are in line with product strategy
• Standardize the product design process and evangelize the same across all stakeholders
• Requirements:At least 6 years experience as a product manager at a B2C startup, with war stories to share
• Proven track record of managing all aspects of product development lifecycle
• Strong understanding of software development workflows and ability to work with top-notch engineering teams
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done
• Excellent written and verbal communication skills
• Strong presentational and public speaking skills
• Bias for experimentation and ability to ask the right questions
• Good to have:Both B2C and B2B experience, preferably on marketplace-like initiatives
• Exposure to edTech and/or finTech domains
• Worked on products that addressed an international audience
• Worked on products that scaled to millions of users

Location: Gurgaon

Additional resources: Our team - https://gradright.com/team.html

• Customer Testimonials - https://gradright.com/testimonials.html

GradRight on social media - LinkedIn, Instagram

Experience : 3 to 15 years

Location : Pune/Bangalore

Type of Employment : Permanent

Role : ServiceNow ITX

Qualification : B.E Computer or IT / MCS/ MCA equivalent

Job Overview :

The person should be experienced in designing, Implementing, solution various ServiceNow related applications and modules. Must possess technical knowledge and hands on experience in any 1 or 2 of these ITAM, ITOM, CSM, SPM, PPM.

Key Responsibilities :

·        Support and maintain all technical aspects of ServiceNow platform.

·        Design and Develop OOTB and custom application on ServiceNow platform with primary focus on ITX and HRSD development

·        Owns the requirement gathering sessions collaborating with various stakeholders.

·        Convert user stories into technical solutions.

·        Possess the ability to work independently with minimal management supervision

·        Testing of new and existing functionality

·        Documentation of new and existing process

·        Train end users/stakeholders

Experience and Skills Required :

·        Relevant 3+ years of experience in developing application using ServiceNow platform (Development & administration )

·        Expertise with any 1 or 2 of these ServiceNow ITOM, ITAM, ITBM, HRSD, CSM, SPM, PPM.

·        Experience with Now mobile app.

·        Extensive experience creating custom Widget using html, CSS, bootstrap , AngularJS, Server Side scripting, Jelly Script, jQuery

·        Should have experience in integrations including AD, MID Server and third party tools using web services, SOAP, REST, etc.

·        Experience of Scoped application and Service Portal

·        Should have good understanding about domain separation

·        Excellent Analytical, Logical, communication and problem-solving skills

·        Should have ServiceNow CSA (Certified System Administrator)

·        ServiceNow Certified Application Developer

Nice to Have :

·        ITIL certified

·        Relevant ServiceNow Certified Implementation specialist

·        Adherence to agile development methods like SCRUM

• 3+yrs of experience working on a JavaScript/jQuery

• Strong working knowledge of HTML, CSS will ensure that you can create those pixel-perfect pages with ease.
• Being able to understand design REST APIs is critical to ensure any reasonably complex functionality on the front-end.
• Experience working with build tools such as Gulp/Webpack
• Experience with TailwindCSS/Bootstrap/SCSS

Nice to Have Skills

• Understanding of NPM workspaces
• Understanding of Internationalisation
• You have worked on EmberJs/ReactJs

About the Role

The Engineering team in Bangalore, India is building products for the Martial Arts

fans across the world. As part of the engineering team, you would be expected to have

deep technology expertise with a passion for building highly scalable products.

This is a unique opportunity where you can impact the lives of people across 150+

countries!

Responsibilities

Own architecture, design, development, and implementation of different

modules/features of the services

Design, develop, deploy and support web applications.

Discover opportunities for performance improvements

Recommend ways to improve reliability, efficiency and code quality

Focus on continuous delivery and reducing complexity

Carry out code reviews and manage pull requests

Build applications based on micro-services architecture.

Requirements

Overall 1~3 years of experience in Backend development.

B. E/B. Tech in CS or equivalent streams from institute of repute (IITs, NITs, BITs,

IIITs or equivalent)

Strong object oriented design skills & knowledge of design patterns

Experience designing & developing distributed systems involving multiple web

services, databases (both SQL and NoSQL), caches, queues, etc. taking into

consideration scalability, availability, fault tolerance, consistency, etc. of the

overall system

Well-aware of and enforces development best practices: Unit Tests, Code Reviews,

Integration Tests, CI/CD, Monitoring, Alerting, etc.

JavaScript, jQuery, Angular or node, HTML, CSS, API consumption, DB knowledge, building responsive web apps.