Client Servicing

We are looking for a proactive and detail-oriented AWS Project Manager / AWS Administrator to join our team. The ideal candidate will be responsible for configuring, monitoring, and managing AWS cloud services while optimizing usage, ensuring compliance, and driving automation across deployments.

Key Responsibilities:

1) Configure and manage AWS Cloud services including VPCs, URL proxies, Bastion Hosts, and C2S access points.

2) Monitor AWS resources and ensure high availability and performance.

3) Automate deployment processes to reduce manual efforts and enhance operational efficiency.

4) Daily cost monitoring and backup setup for EC2 source code to S3.

5) Manage AWS Elastic Beanstalk (EB), RDS, CloudFront, Load Balancer, and NAT Gateway traffic.

6) Implement security and compliance best practices using AWS Secret Manager, IAM, and organizational policies.

7) Perform system setup for CBT (Computer-Based Test) exams.

8) Utilize AWS Pricing Calculator for resource estimation and budgeting.

9) Implement RI (Reserved Instance) and Spot Instance strategies for cost savings.

10) Create and manage S3 bucket policies with controlled access, especially for specific websites.

11) Automate disaster recovery and backup strategies for RDS and critical infrastructure.

12) Configure and manage AWS environments using EB, RDS, and routing setups.

13) Create and maintain AWS CloudFormation templates for infrastructure as code.

14) Develop comprehensive documentation for all AWS-related activities and configurations.

15) Ensure adherence to AWS best practices in all deployments and services.

16) Handle account creation, policy management, and SSO configuration for organizational identity management.

17) Ability to configure and design AWS architecture.

Required Skills:

·  Strong understanding of AWS services and architecture.

·  Hands-on experience with:

1) Elastic Beanstalk (EB)

2) RDS

3) EC2

4) S3

5) CloudFront

6) Load Balancer & NAT Gateway

7) CloudFormation

8) IAM, SSO & Identity Management

·  Proficient in AWS cost optimization techniques.

·  Ability to automate regular tasks and create efficient workflows.

·  Clear and structured documentation skills.

Preferred Qualifications:

AWS Certified Solutions Architect (required).

Must have 5+ years of experience in this field.

Previous experience in managed AWS services.

As a Customer Relationship Executive, you will play a crucial role in building and maintaining positive relationships with clients. Your primary responsibility will be to ensure customer satisfaction, address inquiries and concerns, and contribute to overall customer loyalty. You will act as a liaison between the organization and its clients, striving to enhance the customer experience and maximize customer retention.

Key Responsibilities:

1. Customer Interaction:

• Respond promptly and professionally to customer inquiries via various channels such as phone, email, and chat.
• Proactively reach out to customers to gather feedback, address concerns, and ensure their satisfaction.
• Build and maintain strong, positive relationships with clients to foster long-term loyalty.

1. Issue Resolution:

• Investigate and resolve customer issues or complaints promptly and effectively.
• Collaborate with internal teams to provide solutions and ensure timely resolution of customer concerns.

1. Product Knowledge:

• Develop a deep understanding of the products or services offered by the company.
• Provide accurate and comprehensive information to customers about product features, pricing, and benefits.

1. Communication:

• Communicate effectively with customers to convey information, updates, and promotions.
• Ensure clear and concise communication to avoid misunderstandings.

1. Record Keeping:

• Maintain detailed records of customer interactions, feedback, and issue resolutions in the company's CRM system.
• Use CRM data to identify trends, customer preferences, and areas for improvement.

1. Customer Feedback:

• Actively seek and collect customer feedback to contribute to product/service enhancements and improvements.
• Share valuable customer insights with relevant internal teams for continuous improvement.

1. Upselling and Cross-selling:

• Identify opportunities for upselling or cross-selling products and services to existing customers.

1. Customer Education:

• Provide educational materials and resources to customers to enhance their understanding of products/services and maximize their benefits.

Qualifications and Skills:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in customer service or a similar role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric approach.
• Familiarity with CRM software and proficiency in using various communication channels.
• Ability to work independently and collaboratively within a team.
• Strong organizational skills and attention to detail.

Note:

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the duties or responsibilities associated with this position at any time.

About the company: RealmApp is a browser extension for literacy, discovery, and productivity for Web3 users. Users can choose from a range of customisable widgets suiting their stage and role in crypto.

The team comprises experienced crypto entrepreneurs, operators, and stalwarts of the industry as advisors and investors.

Min Requirements:

• Figma basics
• Passionate about UI/UX
• Understanding fundamental design concepts such as color theory, typography, and composition

Good to have:

• A general understanding of web and mobile technologies and development languages
• Fundamental knowledge of user experience research and testing methods

Application Process:

Interested candidates can apply by sharing assessments of the company website (www.realmapp.io) along with their portfolio link.

Must have

• Minimum 5 years of Testing experience , with at least 3 years of Test Automation
• “Automation first” attitude.
• Strong sense of accountability and ownership.
• Good team player and communicator with a flexible, customer-driven attitude.
• Agile / Lean attitude and mindset.
• Believe in daily improvement, easily adapt to change and have fun while doing it.
• Work well independently and within a team.
• Knowledgeable about different Software Delivery Lifecycles.
• At least 1 year experience in using at least one tool for:
• Test automation tools: Selenium Web driver, Postman, RestApi Automation
• Non-functional testing: JMeter, HP LoadRunner
• BDD: Cucumber, Specflow
• Scripting/ programming languages: C# (mandatory),JavaScript,Java
• CI/CD: TFS, Bamboo
• GIT: GitLab, Bitbucket
• Deployment tool: Octopus
• At least 1 year proven experience of agile testing in Scrum/Kanban, under BDD.
• Good knowledge of testing aspects (both manual and automated), test data generation and management, reporting.

Job Responsibility and Duties

-We are looking for talent who is quick learner and grasp things quickly, well understand the requirement of feature/product, analysis the risk or edge cases, find the possible solutions and able to implement the one solutions out of proposed.

-Open for taking ownership of the feature and quality as leader. Able to design the user experience.

-You are responsible for the release quality feature on time.

-Your day to day job may involve system design, writing quality code, unit testing, team/co-worker handling, collaborative working and solution driven outcome execution.

Qualification & Skills 

-Actually degree doesn’t matter but if you did B.Tech./B.E/M.Tech/M.E./MCA good for the positions.

-This position for the node.js backend engineer.

-This other skill into your profile adds you more benefits, knowing multiple language such as python, golang, fullstack developer(also knows react.js, vue.js)

According to your talent we have 5 classification on Backend Engineering Department

1. Software Engineer   3-5LPA
2. Sr Software Engineer  5-8LPA
3. Lead Software Engineer 8-15LPA
4. Tech Lead    15-25LPA
5. Architects & System Designer 25-50LPA

IoT backend - * Good work experience in C#.Net, Asp.Net Web APIs, Microservices

* Good development work experience in Azure: AppServices, Functions, Authentication, Consuming and leveraging Azure SAAS services, IoT services, MQTT, IoT Hub, Working with schema less databases, Timeseries database, etc

* Good experience in MS SQL

# Good to have is some development experience in front-end technologies JavaScript, Angular, React, etc

Job Title: PHP Laravel Developer

Department: Research and Development

Experience: 1-3 years

Job Type: Full time/Permanent

Location: Mohali, phase 7, Industrial Area

Reports to: Technical Lead

Role Description

We are looking for a PHP Laravel Developer with Efficient, organized, and able to manage multiple projects at once. Assist team members & colleagues to solve technical issues. Developing and executing appropriate quality plans, project plans, test strategies, and processes for development activities.

You will be part of a talented software team that works on mission-critical applications, and your roles and responsibilities include managing application development while providing expertise in the full software development lifecycle.

Job Responsibilities

⦁ Knowledge of PHP web frameworks including Laravel

⦁ Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.

⦁ Strong Knowledge of MySQL.

⦁ Understanding of object-oriented PHP programming.

⦁ Working knowledge of ReactJS/NodeJS (preferred)

⦁ Excellent knowledge of Vue.js

⦁ Proficient in creating REST APIs.

⦁ Ability to project manage.

⦁ Good problem-solving skills.

⦁ Ability to work with cross-functional teams.

⦁ Good at research and working under pressure.

Benefits:

⦁ Day shift

⦁ 5 day a week

⦁ Performance bonus

About the company

unHR is the brand name for Talent Loans Technologies Pvt. Ltd.

We provide HR-shared services to startups and small businesses who are either looking to hire their first HR or are struggling to manage their HR Processes.

 Roles and Responsibilities

1. Write high-engagement social media content that reflects our brand’s voice
2. Edit and proof work to ensure high editorial standards are met across all content outputs
3. Conducting research to formulate ideas or support writing.
4. Create compelling ad copy, landing pages, and marketing campaigns
5. Write high-quality product descriptions and provide supporting content
6. Work on creating graphics and social media content designs for the brand
7. All designs are to be made on canva.

Requirements

• Strong editorial, proofreading, and writing skills
• Familiarity with keyword research
• Experience with social media and content marketing
• Excellent interpersonal, verbal, and written communication skills
• Ability to manage multiple projects and meet deadlines under pressure
• Must have worked on Canva