
Job description
Responsibilities Of Candidates Include:
- Answer Inbound/Outbound Calls Professionally And Provide Information About Products And Services, Take/Cancel Orders, And Obtain Details Of Complaints
- Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken. Process Orders, Forms, And Applications
- Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests
- Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation .
- Should know multiple languages.
Job Types: Full-time, Permanent

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Company Overview
MedExpert, Chennai is a pioneering healthcare consulting firm specializing in US Medical Billing and Revenue Cycle Management (RCM) solutions tailored for healthcare providers and Emergency Medical Services (EMS) organizations. Since its inception in 2023, MedExpert has rapidly grown into a team of over 950 experts passionate about transforming the healthcare industry through technology-driven solutions.
With a focus on client success and operational efficiency, we empower healthcare providers to streamline billing processes, optimize revenue, and maintain their focus on quality patient care.
We pride ourselves on fostering a collaborative and growth-oriented work environment where every team member is empowered to contribute to projects that shape the future. Our culture champions Agile principles and is dedicated to high performance, continuous learning, and technological advancement.
We are seeking a dedicated and experienced Backend Developer to join our team. This role is integral to helping our development teams maintain agility, productivity, and the highest standards in delivering solutions to meet our clients’ evolving needs.
About the role
We are seeking a talented Senior PHP Developer with 8+ years of overall experience to join our growing team. The ideal candidate must be a senior full-stack developer with 8+ years of PHP experience, strong skills in JavaScript, design patterns, AWS, and microservices.
They must excel in Agile environments, RESTful API development, DevOps, and have strong communication skills, problem-solving abilities, and a passion for learning emerging technologies.
Roles and Responsibilities
- Join our agile team and drive the development of robust and scalable web applications.
- Work closely with developers, technical leads, solution architects, QA, and product owners to deliver high-quality solutions in a dynamic environment.
- Lead the design and development of complex backend systems using PHP and related frameworks.
- Architect and implement RESTful APIs and Web Services.
- Develop and deploy applications using AWS cloud technologies and infrastructure.
- Ensure code quality through unit testing frameworks and adherence to best practices.
- Contribute to DevOps pipelines and promote continuous integration and delivery.
- Participate in code reviews, mentor junior developers, and contribute to technical discussions.
Required Skills and Qualifications
Technical Skills
- 8+ years of professional experience with PHP programming and proficiency with PHP Frameworks (e.g., Yii).
- Strong skills in HTML, CSS, JavaScript, AJAX, with hands-on experience in libraries like jQuery, Bootstrap.
- 8+ years of experience in software design with strong knowledge of design patterns and best practices.
- Proficiency in SOLID principles, Dependency Injection (DI), Repository Pattern, Unit of Work Pattern, CQRS, Microservices Architecture, Event Sourcing, DDD Patterns, Singleton, MVC, MVVM.
- Proficiency with JavaScript frameworks (Angular, React, Vue).
- Solid experience with DBMSs (MS SQL Server, MySQL, PostgreSQL) and strong SQL skills.
- Strong experience with AWS cloud and event-driven architectures.
- Proficiency with Git and version control.
- Experience with Docker containers.
- Working knowledge of JIRA/Confluence or similar tools.
- At least 8+ years of development experience in C# and .NET technologies (.NET Core & Framework).
Development Stack
- JavaScript, PHP, Visual Studio Code/PhpStorm
- DBMSs: MS SQL Server, MySQL, PostgreSQL
- JIRA, Confluence, Git
- HTML, CSS, JavaScript, JSON, XML
- JavaScript & PHP Frameworks
- Docker & Unit testing frameworks
Non-Functional Requirements
- Solid understanding of SLA, uptime, performance optimization, security, cloud infrastructure, CI/CD practices.
Soft Skills
- Excellent problem-solving skills.
- Strong written and verbal communication skills.
Preferred Skills and Qualifications
- Hands-on experience with JavaScript data grids like AG Grid, Angular, PHP, and Yii frameworks.
- Working knowledge of HTML, CSS, JavaScript, JSON, XML, JavaScript frameworks, and PHP frameworks.
- Strong experience with Entity Framework programming.
Why Join Us?
At MedExpert, you will have the opportunity to make an impact by shaping Agile practices and driving project success. We provide an environment where innovation, collaboration, and personal growth are at the forefront.
Joining MedExpert Billing and Consulting gives you the chance to contribute meaningfully to a positive and supportive work environment, where your expertise will make a difference not just within our team but across the EMS industry.
We are seeking an experienced, proactive Customer Success Associate to join our team and help nurture and grow relationships with our valued customers. You will be responsible for ensuring customer satisfaction, driving product adoption, and minimizing churn for our SaaS product. If you are passionate about delivering excellent customer service and have experience in managing customer success, we’d love to hear from you!
Responsibilities:
- Act as the main point of contact for our customers, helping them navigate our SaaS product
- Manage customer onboarding, ensuring smooth implementation and product adoption.
- Monitor customer health metrics and provide proactive outreach to prevent churn.
- Develop and maintain strong relationships with customers, understanding their goals, and aligning them with our product offerings.
- Respond to customer inquiries via email, Slack, or phone in a timely and professional manner.
- Collaborate with internal teams (sales, support, product) to resolve customer issues and improve the overall experience.
- Create and deliver product training sessions to customers, ensuring they maximize value from our platform.
Requirements:
- Proven experience in Customer Success or similar role in the SaaS industry.
- Experience in direct customer interactions.
- Excellent communication and relationship-building skills.
- Strong understanding of SaaS products
- Ability to identify customer needs and align them with product capabilities.
- Proactive mindset with problem-solving abilities and the ability to work independently.
- Experience using CRM tools (e.g., Salesforce, HubSpot) preferred.
- Have worked with direct interactions with Customer
- Strong organizational skills and attention to detail.
Preferred Qualifications:
- Experience working in a B2B SaaS environment.
- Knowledge of customer success metrics and how to manage them.
- Cultivate and maintain string relationships with exixting clients to understand their business needs and objectives,
- Develop and implementeffective strategiesfor client acquisitionand market expansion
Required Skills - B2B sales, staff augmentation , client acquisition, IT staffing
• Overall 4+ years of experience
• 2 year development experience in NodeJs(v4 and above)
• Knowledge in Unit testing frameworks like Mocha
• Experience in working with any NodeJs web framework(Express or Hapi)
• Development experience using any persistent store (NoSql or Relational) Formal Deliverables
• Design and development of new and enhance existing applications using Node.JS
• Collaborate with internal and external team members to ensure projects get delivered as planned
• Develop Backend services using HapiJs
• Develop background workers based on cron or rabbitmq messages
• Support existing and new features via bug fixes, prod support or monitoring scripts
• Unit testing for all the developed modules
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Understand customer needs and requirements
- Proven inside sales experience
- Strong phone presence and experience dialing dozens of calls per day
- Proficient with corporate productivity and web presentation tools
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
KEY Responsibilties
- Align with product managers, business analysts, developers, and other stakeholders to gather product inputs.
- Understand and decipher user journeys while drafting product flows.
- Be able to accept creative feedback and inculcate the same in their writing.
- Highly creative with excellent communication and team player abilities.
- Understand the Transportation industry.
- Research fintech industry snippets (combining online sources, interviews, and studies).
- Prepare well-structured product flows using research, writing techniques, and logic.
- Coordinate with marketing and design teams to illustrate product draft.
- Ensure all-around consistency (style, fonts, images, and tone).
- Update product content as needed.
KEY Proficiencies
- We are looking for someone with 3-9 years of overall working experience as Content writer.
- Bachelors/Master’s degree in any discipline.
- Ability to meet deadlines and willingness to explore new domains.
- Proven work experience as a Content Writer, Copywriter, or similar role.
- A team player willing to do what it takes.
- Experience doing research using multiple sources.
- Familiarity with product writing and its nuances.
- Able to create audio/video content for product.
- Excellent writing and editing skills in English.
- Ability to communicate technical aspects to people with non-IT background.
Responsibilities
- Lead the app team to develop apps using Flutter for both Android & iOS platforms.
- Implement best practices for app development, usage tracking, and issue fixes.
- Do regular code reviews to ensure code quality.
- Be an individual contributor to write quality code that is simple, reliable, and scalable.
- Implement test-driven development.
- Ensure the best performance and user experience of the application.
- Work with the team to manage, optimize, and customize multiple applications.
- Evaluate and implement out-of-the-box ideas for application development.
Required Skills
- Must have 8+ years of experience in native mobile development (Android / iOS).
- Must have 2+ years of experience in Flutter with Dart.
- Must have worked and successfully deployed apps on play-store/app-store using Flutter.
- Experience with any of the state management solutions like Bloc, Provider, Mobx, etc.
- Extreme attention to detail and the ability to match the design as closely as possible.
Job Perks
- Get to work with a highly passionate team of engineers.
- Open and embracing culture towards the latest hot technologies.
- A high level of freedom & responsibility.
- Experience working on large enterprise application integrations. Deep understanding and delivering solution using common messaging patterns
- Experience with Enterprise Service Bus/Azure Service Bus preferred
- Deep understanding and experience with agile development practices, including unit testing and continuous integration.
- Willingness to take on additional responsibility to ensure team success and quality solutions.
- Team player that understands how your own work is important to the team's success.
- Ability to multitask across different projects.
- Become a partner and trusted advisor to the internal development team on best-fit technologies and best practices.
- Familiarity with object serialization to one of the following: XML, JSON, BSON.
- Database development skill using SQL Server a must.
- A deep understanding of the .NET platform.
- Experience with the ASP.NET MVC. C#, JavaScript, Microservices, Web API, WPF
- Exposure to an ORM such as Entity Framework or NHibernate or equivalent implementation.
- Windows server and Azure development experience
- Queuing experience using MSMQ (or equivalent).
- Development experience using HTML5/CSS/JavaScript frameworks such as AngularJS or Ember or equivalent.
- Professionalism to include written and oral communication and the ability to communicate collaboratively in front of a whiteboard. An ability to understand your audience and adjust your communication style appropriately.
- A desire to constantly learn and share new knowledge
- A caring attitude – care about what you do, who you do it with, and how you’re going to be successful in the end.
- 10+ yrs. professional software development experience.
- Solid working knowledge of four or more of the following technologies:
- Authoring APIs compliant with REST standards
- Development using HTML5/CSS/JavaScript frameworks such as AngularJS or Ember or equivalent
- Development using Silverlight or WPF JQuery
- Designing, developing, implementing, and releasing high quality custom software solutions.
- Applying the very best technical agile patterns and practices when building custom software solutions.
- Collaborating with customers to provide technical consultation and assistance when required.
- Working with CTO, Software Development Manager and Architect, but will be expected to work independently on complex, non-routine tasks and projects. You may interact with end-users and other technical personnel to identify and correct issues.
- Maintaining continuous, open, consistent professional communication with peers and team members. Openly listen to others and confirm understanding to ensure everyone is on the same page.
- Working closely with team members on quality-related activities.
Join us in making the fastest fashion brand on earth. We live & breathe trends. Working on 3D Virtual Design Technology we launch new trends even before they're produced. Making us the only fast fashion brand to be sustainable at the same time. Enabling young shoppers, first-hand access to latest styles with our Digital Only Collection.
We waste nothing but data & exploit nothing but our imagination. We operate at the intersection of fashion & technology. #SpeakSomethingNew is our mantra.
We're looking for a retail ninja who can join in our core team to look after business development & sales. We don't hire many. A small, highly passionate team working to redefine fashion. Apply only if you can execute at breakneck speed, can handle stress, and highly passionate about fashion-tech.
Roles & Responsibilities:
- Revenue generation of across product categories and regions.
- Strategize and Plan the Sales Process Management, Forecasting, Pricing, Expenses, Profitability, Market Research and Business Development Strategy.
- Managing & establishing channel sales distributors.
- Monitoring of sales portfolio, category wise and distributor wise.
- Monthly review & evaluation of Mis Reports (Area Performance, Top Distributors Performance, Top Selling Products Movements, Overdue & Outstanding).
- If required visit Business Partners in person to review business and cultivate strong working relations. Ensure a strong relationship management with key clients.
- Must have handled P&L responsibility.
- Proven track record of fashion business growth.
- Identifying and executing list of entities with whom we can collaborate and have a fruitful long-term partnerships.
- Be the first point of contact for retail clients and ensure the USPs of HeSpoke are clearly communicated.
- Generating new business opportunities and gathering requirements from existing clients/new clients.
- Creating & analysing weekly and monthly reports.
What to expect:
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Flexible working hours.
-
Hockey stick growth as the brand scales.
-
ESOPs.
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Your fashion expenditure sponsored by HeSpoke upto INR five thousand every month.










