CRM

EXCELLENT OPENING FOR AUSTRALIAN ENERGY SALES PROCESS (INBOUND & OUTBOUND) - PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the Australian Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:

As an International Sales Executive in our company, your primary responsibility is to drive sales and revenue generation for the company by engaging with potential customers from the Australia. You will be responsible for handling inbound sales calls, building relationships

Note Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)

Desired Candidate Profile

* Should have convincing Capabilities and selling skills.

* Excellent English Communication Skills.

* Basic Computer Knowledge.

* Qualification No Bar.

* Min 1 year experience in Outbound Sales Process. (Tech Support experience not counted) .

Perks and Benefits

* Fixed Shift with Fixed Week OFF (Sunday & Saturday)

* Office Timings: 5:00 AM - 2:30 PM (Morning Shift)

* Salary on Time (1st of every month).

* No Salary Deduction for Target

* Monthly Performance Bonus.

* Uncapped Incentives & Commissions.

* Referral Bonus.

* Pickup & Drop or Transport Allowance Provided.

* No Salary Deduction for Target

* Monthly Performance Bonus.

To apply call HR Team - Tania Fatema

JOB DETAILS

Job Title: Call Associate Executive required For Australian Energy Sales Process | Morning Shift

Company: Paygeek Soft Solutions ( DWC Technologies )

PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the Australian Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:

Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)

Salary Range: ₹15,000.00 - ₹28,000.00 per month

For any query please call HR Team -Tania Fatema

( call & whatsapp )

Office location Address :

Mani Casadona, 10th Floor, Office # 08 Plot #2 F/4, Action Area, Action Area 1D, #2 F, Newtown, Kolkata, West Bengal 700156 .

• Roles & Responsibilities
• Job Purpose:
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• To manage the store operations of the respective store efficiently and run it as a successful unit through effective stock management, visual merchandising and achieve the desired sales targets while ensuring the customer service of highest standards.
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• Job Context & Major Challenges:
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• A store manager has to manage the storel operations, and at the same time achieve the sales target within a stipulated budget allocated for the store. The store manager has to manage the relationship with the visual merchandising team, projects ,HR ,buying team to ensure that the upkeep training, recruitment, the maintenance of the store are proper, and has to report to the regional manager .
• The major challenges of the jobholder are:
• Lack of responsibility shown by the CCAs after few months of recruitment, low discipline levels • Screening of right candidate for accurate hiring
• Consistency of the sales inspite of daily challenges
• Consistency in delivery TC Experience daily
• Inventory management
• Rostering / people management / grievance
• Accountabilities
• Establish rapport with potential and actual customers on a daily basis • Ensure clean and safe environment for the customer
• Ensures Daily capture of customer information & Bill linking – identify gaps and suggest improvement
• Looks into pattern of information and draw inference on customer types /likings/trends /quality of information captured
• Thank you cards / Calls – process adhered to ( Tracking and ensuring business results and quality call outs
• Ensure every customer gets TC delight 100% adherence of experience delivered
• Ensure that customers become repeat customers once they enter the store.Personally develop relations with top 50 customers of the store • Track customer sales closely across segments /types on a weekly basis • Supervise customer needs and looks at new ideas to delight.
• Performance chats on a monthly basis with individuals
• 24 hours resolution for crew grievance /if escalation to close within 7 days
• Take the initiative at the store level to improve the employee engagement
• Ensure Development plan for Coache’s and their teams is managed well on a quarterly basis..
• Appraisals – Quarterly chats on performance as per KRA
• Ensure there is development plan prepared for all store

People Management

Motivate the staff during the morning briefing about daily sales targets • Rostering , Schedule shifts and ensure punctuality of staff

HR Overview

• Screening for New hires as per Evaluation matrix
• Closure of timely recruitments
• Monthly StoreTraining Calendar adhered to , and gaps are filled on a monthly basis
• Weekly Audits and check on understanding on new joinee training • Ensure 100% adherence that every customer get TC Delight - manages evaluations and trainings for the team - issues with customers sorted within 24 hours - Observes coaches and ASM and take inputs for their Teams - Training needs identified and discussed with L&D for resolution

Visual Merchandising

• Implementation of the plan along with the VM champ
• VM changes at the suitable times in the store
• Replenishment of stocks on the floor
• Ensure VM Guidelines are met before store opening and during the day • Ensures daily actions are taken on VM opening checklist
• Window Maintenance – Ensures standards are met – does a walk thru twice a day
• Gives feedback on sections before pictures are taken and sent to HO • Display change – ensures activity done and time lines adhered to • Fixture maintainace –ensures problems are timely fixed.
• New GTM Window installations – timely done
• Track sales from merchandise going to stylists

Standard Operating Procedures

• Ensures that store opening/closing standards are followed properly,if gaps helps improve system
• Drives Store PnL
• Responsible for personnel planning, work hours, store / team holiday plan
• Inventory management and planning for each product category • Drives Store CRM Managements
• Ensure Timely closure on MIS / Reports Etc Ensure that the housekeeping staff follows the checklist properly
• Control mechanical maintenance of lights, air-system, electrical equipment

Accountabilities

• Reports property damage, request needed repairs within company time frames
• Conducts monthly meetings with different stakeholders
• Ensure proper installation of signage display façade properly cleaned • Daily Counts – Supervision of accuracy and timely reports sent. • Inward /Outward – Resigters maintained ,weekly supervision on dispatch / signs off on compliance
• Manages External Relations –Landlords / Mall team/ vendors

Cost Management

• Schedule the expenditures for the month(petty cash management)
• Follow the preventive maintenance schedule to reduce the costs
• Maintain the safety, energy consumption, and expenses reports
• Control costs incurred on the services provided by the vendors
• Control cash deposits and submission of credit slips on a daily basis
• Maintain records pertaining to customer discounts, schemes
• DMS – Supervision of DMS entry weekly and sufficient funds for store to run

Achievement of sales targets

• Explain & drive the sales targets to Managers on a daily basis • Coordinates with RM on Monthly Targets
• Contribute to the team efforts for accomplishing desired results by setting objectives and directions for KPI’s ,category revenue, competiton analysis,market trends
• Analyze sales very 3 hours to better daily performance
• SMS to be sent to the RM as required
• Motivate store team to achieve daily targets
• Understand Business on a MTD/WTD/FTDbasis and briefs coaches .

Shrinkage control

• Ensure the global count is done accurately on a daily basis and reports sent to HO
• Ensure that nobody from the staff indulges in pilferage and other activities
• Co-ordinate with security guard & staff to keep a watchful eye on customers
• Anticipate problems & preempt them by coming up with creative solutions
• Constantly identifies areas of improvement, takes initiative to drive them

People Management- Demonstrates ability to holistically monitor various HR analytics like workforce planning, staffing levels, engagement scores, salary costs, attrition levels

Competencies- Works with individuals to identify areas of development, works to improve them

Work Standards- Sets standards for excellence to achieve a high level of quality • Accepts responsibility of outcomes of one’s work; admits mistakes and refocuses efforts

Provides encouragement and support to others in accepting responsibility; does not accept others’ denial responsibility without questioning

Raises the bar and repeatedly encourages the team to continually improve. Allocates appropriate resources to get the work done • Provides clear, thorough & timely feedback on work performance to individuals.

Gets Results- Raises the bar and repeatedly encourages the team to continually improve. Allocates appropriate resources to get the work done • Provides clear, thorough & timely feedback on work performance to individuals

Customer Relations- Works to educate the customers so that they are fully aware of products Establishes good interpersonal relationships by helping people feel valued

Handles upset customers by hearing the customer, empathizing, apologizing, and taking personal responsibility for resolving customer problems/issues

Team Work- Builds strong teams that capitalize on differences in expertise, competencies

Champions collaborative team working across departments/ functions • Proactively works with colleagues to develop solutions to their issues

Roles & Responsibilities

• Career Counselling students and parents based on the requirements of admission
• A strong Sales pitch for active conversion of leads to admission
• Confident and dedicated, performer in achieving the given targets
• Excellent Communication skills and good interpersonal skills
• Student's concern to be valued as a top priority
• Must update the knowledge and provide the right suggestion to the students.

Desired Candidate Profile:

• Graduate in any stream is preferred
• Multi-linguistic fluency is preferable
• Immediate joiners are requested to apply.

About Shankar Mahadevan Academy 

Founded by Indian singer-composer Shankar Mahadevan, this 11-year old music academy has pioneered online music education for Indian music. Shankar Mahadevan Academy has brought music to over 10,000 students in over 88 countries with more than 3,00,000 virtual classes.  With its mission “Joy of Music”, the Academy has also brought music to the underprivileged and the underserved with its various non-profit initiatives.  

Website: www.shankarmahadevanacademy.com

Shankar Mahadevan Academy is inviting passionate growth and outreach professionals to join our Admissions team. 

At Shankar Mahadevan Academy you will be a part of a dynamic and entrepreneurial team that works at the crossroads of arts, education and technology. Your career at Shankar Mahadevan Academy will contribute to spreading music and Indian arts, while you get an opportunity to learn all aspects of growing an online business for a globally recognised brand. 

The ideal candidate will have strong spoken and written communication skills, have 6 months - 3 years of experience with B2C sales, and be able to handle 70-80 cold calls per day. 

About the role 

• Work hours: 6 days a week, including weekends. U.S. Shift (7:00 - 4:00 p.m.) OR India Shift (12:00 p.m.- 9:00 p.m.) 
• Work location: Located off MG Road, Easy access to Trinity Circle Metro Station
• Work from Office only, no work from home/ Hybrid model 
• Benefits: Health Insurance and PF cover 
• We follow a culture of fun, engagement and growth with emphasis on work-life balance and healthy living. You also get fruits, activities every week, regular team outings and learning opportunities 

Goals / What you will do 

• Acquire new customers by handling inbound and outbound calls, and walk-in inquiries 
• Actively generate leads and seek out new sales opportunities through cold calling, networking and social media 
• Possess a strong understanding of our products, and showcase our value to our customers in the form of counseling 
• Gather market and student information and provide feedback on buying trends and competitive advantages
• Representing SMA at trade exhibitions, events and demonstrations

Skills required / Must-haves for the role 

• 6 months to 3 years of work experience in B2C sales 
• Good spoken and written communication in English with good listening skills 
• Team player who likes to work with like-minded people 
• Good at objection handling and sales closure 
• Multi-language skills added advantage 
• Willing to pick up new skills 

Job Summary
Immediate vacancy for fresher male & female candidates for Kolkata Howrah hooghly durgapur Mednipore Location.

Should be smart & Presentable

Its Full time & Permanent job.
Responsibilities and Duties
Maintain good relationship with the walk in customer in the bank branch
Move towards to high value customer for SBI bank Product & its benefit
KYC updation of SBI cards
No Field work
In House banking job

Note : Work inside the SBI bank work for SBI bank under company payroll
Key Skills
banking job, fresher, freshers, back office, backend, HS pass, data entry, bank job, finance, reception, front dest, customer care, HS pass, Undergraduate, Sales job, marketing job
Required Experience and Qualifications
HS pass or 10+2
good communication skill
Should be smart & Presentable
Age 18-32 years