
Designation: Product Manager or Senior Product Manager :CPaaS
Job Summary:
The Product Manager will be responsible for overseeing the entire product lifecycle, from conception to
market launch. This role involves working closely with cross-functional teams, including sales, legal, and
regional teams, to develop and implement effective product strategies. The ideal candidate will have a
strong background in market research, competition analysis, and the ability to manage multiple projects
simultaneously.
Key Responsibilities:
Define and communicate the product vision and strategy for the CPaaS offerings.
Develop and maintain the product roadmap, ensuring alignment with company goals and
market demands.
Conduct market research and competitive analysis to identify opportunities and threats.
Collaborate with engineering teams to define product requirements and specifications.
Prioritize product features and enhancements based on customer feedback, market trends, and
business goals.
Manage the product development lifecycle from concept to launch, ensuring timely delivery and
high quality.
Gather and analyze customer feedback to understand their needs and pain points.
Stay informed about industry trends, emerging technologies, and competitor activities.
Use data-driven insights to guide product decisions and improvements.
Work closely with marketing to develop go-to-market strategies, including positioning,
messaging, and pricing.
Collaborate with sales and customer support teams to ensure they are well-equipped to sell and
support the CPaaS products.
Coordinate with legal and compliance teams to ensure product offerings meet regulatory
requirements.
Define and track key performance indicators (KPIs) to measure product success.
Analyze product performance and customer usage data to identify areas for improvement.
Prepare regular reports and presentations for senior management on product performance and
strategic initiatives.
Engage with customers to gather feedback and build relationships.
Act as a product evangelist, representing the CPaaS products at industry events, conferences,
and customer meetings.
Provide support and guidance to key customers during product adoption and integration.

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What you will be doing:
1. Enable growth:
• Create a design that effectively communicates the intent or the purpose of the collateral in interesting
ways.
• Convert creative briefs into compelling design for our target audience to enable growth.
• Comfortably manage multiple projects simultaneously with the best turnaround time.
• Work closely with the Design team and Marketing team to achieve the best results.
Internal
2. Develop Agile Design:
• Adapt to Brand Guidelines and design collaterals in an efficient way.
• Minimize monotony and efficiently work on value-driven design projects.
• Conduct multiple iterations based on the team feedback and Brand Communication.
• Contribute to Internal Communications, Sales, Social, and Brand communication seamlessly.
3. Be Curious & Creative:
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• Contribute creatively to social media Posts, Interactions, and responses.
• Stay ahead in design thinking by actively learning and researching.
• Develop the brand repository, which is an inspiration for Layout, composition, illustrations, graphics, etc.
What you need to bring:
• 2-4 years of experience in Graphic designing or a similar role.
• One should be highly creative and have an impressive portfolio of design projects.
• Proven experience with Adobe Suite- proficiency in Adobe Illustrator, InDesign, Photoshop.
• Team spirit: effective communication skills to collaborate with various stakeholders.
• Must have good written and verbal communication skills with the ability to seamlessly coordinate with
external clients.
• Great at managing time with multi-tasking ability.
• Any graduate or non-graduate with relevant field experience is welcomed into the family.
• Make technical and product decisions based on the roadmap autonomously
• Contribute to team and organizational improvements in process and infrastructure
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infrastructure
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• Debug production issues across services and multiple levels of the stack
Requirements
• Education: Engineering Graduate/ Postgraduate in Computer Science
• Experience: 2-5 Years of Experience as a Front end Developer and at least 2 years of
React.js experience
Must to Have
• 2+ years of UI development
• 2+ years of React.js development
• Knowledge of GraphQL and TypeScript
• Experience with Node.js
• Sass, Git, Linux
• Knowledge of Microservice architecture
• Knowledge of Docker
• Experience with AWS, Azure or Google Cloud
• Good understanding of MySQL/MariaDB
• Understanding of Non-relational Databases MongoDB, Redis
• Insightful experience in various web design and technologies HTML, CSS, Ajax and
jQuery.
• Must have Analytical and Debugging Skill
Proficient in ReactJS and its core principles such as state management, hooks, and component lifecycle
Strong understanding of JavaScript, HTML, CSS, and related web technologies
Experience with Redux or other state management libraries
Knowledge of modern front-end builds tools such as Webpack and Babel
Understanding of REST APIs and experience integrating them with a ReactJS front-end
Familiarity with Git and version control practices
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Building reusable UI components and libraries for future use
Ensuring the technical feasibility of UI/UX designs
Optimizing components for maximum performance across a wide range of devices and browsers
Collaborating with cross-functional teams to solve complex problems
Participating in code reviews and ensuring code quality through testing and debugging
Staying up-to-date with the latest industry trends and technologies related to ReactJS.
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Backend: Knowledge of Laravel framework including:
- routing
- middleware
- migration
- ORM Automated tests using Codeception.
Database:
- Postgres
- SQL queries.
- Database performance related tests.
Front End:
- UI automation using Cypress.
- Cross-browser testing.
- Responsive design testing.
CI/CD pipeline:
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Essential Skills
3-5 yrs. of Experience in SharePoint Online and O365
2 yr. minimum of SPFx, React JS and TypeScript experience
Good experience in Power Platform
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- The ability to design and implement recruiting strategies.
- Excellent communication skills.
- Good interpersonal skills.
- Good decision-making skills.
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About Our Benefits:
• Unlimited vacation
• Autonomy and ownership over your work








