CPaaS product head

DocNexus is revolutionizing the global medical affairs & commercial ecosystem with search. We provide a next-generation data platform that simplifies searching through millions of insights, publications, clinical trials, payments, and social media data within seconds to identify healthcare professionals (HCPs), products, manufacturers, and healthcare systems. Leveraging AI-powered Knowledge Graphs, DocNexus assists life science organizations in finding the right key opinion leaders (KOL/DOLs) who play a crucial role in developing and bringing life-saving pharmaceutical products and medical devices to market. Backed by industry leaders such as Techstars, JP Morgan, Mass Challenge, and recognized as one of the Top 200 Most Innovative Startups by TechCrunch Disrupt, we are committed to transforming healthcare insights. We are seeking a skilled and passionate DevOps Engineer to join our dynamic team and contribute to the efficient development, deployment, and maintenance of our platform.

We are looking for a visionary Sr. Full Stack Engineering Lead who is passionate about building and leading our technology department. The ideal candidate will have a solid technical background and experience in leading a team to drive innovation and growth. As Engineering Lead, you will oversee the development and dissemination of technology for external customers, vendors, and other clients to help improve and increase business.

Leadership and Strategy:

• Lead the engineering team and make strategic decisions regarding the technology stack, project management, and resource allocation.
• Establish the company’s technical vision and lead all aspects of technological development.

Development:

• Develop and maintain the front-end and back-end of web applications.
• Ensure the performance, quality, and responsiveness of applications.
• Collaborate with a team to define, design, and ship new features.

Maintenance and Optimization:

• Maintain code integrity and organization.
• Identify and correct bottlenecks and fix bugs.
• Continually work on optimizing the performance of different applications.

Security: Ensure the security of the web applications by integrating security best practices.

• Regularly update the system to protect against vulnerabilities.

Innovation:

• Research and implement new technologies and frameworks that can improve the performance and user experience of the platform.
• Stay informed on emerging technologies and trends that can potentially impact the company's products and services.

Collaboration and Communication:

• Work closely with other departments to understand their needs and translate them into technical solutions.
• Communicate technology strategy to partners, management, investors, and employees.

Project Management:

• Oversee and support project planning, deadlines, and progress.
• Ensure that the technology standards and best practices are maintained across the organization.

Mentoring and Team Building:

• Foster a culture of innovation and excellence within the technology team.
• Mentor and guide the professional and technical development of team members.

Front-End Development:

• HTML/CSS: For structuring and styling the web pages.
• JavaScript/TypeScript: Core scripting language, along with frameworks like Angular, React, or Vue.js for dynamic and responsive user interfaces.

Back-End Development:

• Python: Using frameworks like Django or Flask for server-side logic.
• Node.js: JavaScript runtime environment for building scalable network applications.
• Ruby on Rails: A server-side web application framework written in Ruby.

Database Management:

• SQL Databases: MySQL, PostgreSQL for structured data storage.
• NoSQL Databases: MongoDB, Cassandra for unstructured data or specific use cases.

Server Management:

• Nginx or Apache: For server and reverse proxy functionalities.
• Docker: For containerizing applications and ensuring consistency across multiple development and release cycles.
• Kubernetes: For automating deployment, scaling, and operations of application containers.

DevOps and Continuous Integration/Continuous Deployment (CI/CD):

• Git: For version control.
• Jenkins, Travis CI, or CircleCI: For continuous integration and deployment.
• Ansible, Chef, or Puppet: For configuration management.

Cloud Services:

• AWS: For various cloud services like computing, database storage, content delivery, etc.
• Serverless Frameworks: Such as AWS Lambda or Google Cloud Functions for running code without provisioning or managing servers.

Security:

• OAuth, JWT: For secure authentication mechanisms.
• SSL/TLS: For secure data transmission.
• Various Encryption Techniques: To safeguard sensitive data.

Performance Monitoring and Testing:

• Selenium, Jest, or Mocha: For automated testing.
• New Relic or Datadog: For performance monitoring.

Data Science and Analytics:

• Python Libraries: NumPy, Pandas, or SciPy for data manipulation and analysis.
• Machine Learning Frameworks: TensorFlow, PyTorch for implementing machine learning models.

Other Technologies:

• GraphQL: For querying and manipulating data efficiently.
• WebSockets: For real-time bi-directional communication between web clients and servers.

We are looking for a proactive and people-savvy individual to serve as the bridge between our clients and our Customer Success Managers (CSMs). This role is ideal for someone who enjoys client interaction, problem-solving, and ensuring smooth delivery of post-sales services.

Key Responsibilities:

• Act as the first point of contact for clients post-onboarding
• Assist the CSM team in understanding client requirements and priorities
• Coordinate between internal teams and clients to ensure timely updates and follow-ups
• Help track deliverables and ensure SLAs are met
• Maintain clear communication records and update CRMs accordingly
• Handle client feedback, concerns, and route them to appropriate internal stakeholders

What We’re Looking For:

• Strong communication and interpersonal skills
• Ability to manage multiple tasks and work under pressure
• Good understanding of customer service processes
• Basic knowledge of CRM tools (HubSpot, Salesforce, etc.) is a plus
• Fresher or 1-2 years of experience in customer-facing roles preferred

Location: Hyderabad, India. WFO only 

Key Responsibilities:

• Rewrite existing APIs in NodeJS.
• Remodel the APIs into Micro services-based architecture.
• Implement a caching layer wherever possible.
• Optimize the API for high performance and scalability.
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required:

• At least 2.5 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
• Excellent hands-on experience using MySQL or any other SQL Database.
• Good knowledge of MongoDB or any other NoSQL Database.
• Good knowledge of Redis, its data types, and their use cases.
• Experience with graph-based databases like GraphQL and Neo4j.
• Experience developing and deploying REST APIs.
• Good knowledge of Unit Testing and available Test Frameworks.
• Good understanding of advanced JS libraries and frameworks.
• Experience with Web sockets, Service Workers, and Web Push Notifications.
• Familiar with NodeJS profiling tools.
• Proficient understanding of code versioning tools such as Git.
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
• Experience building a large-scale social or location-based app.

• Prepare pitch decks & branding material before pitching to any mentor
• Grow Vennplay’s mentor network by connecting & build relationships with experienced professionals across various industries
• Demonstrate our platform to them & onboard them as a mentor with us
• Interview & capture their professional journey
• Help them create & manage their profile

• Are great with people
• Have professional email writing skills
• Have awesome presentation skills
• Have Pro Networking skills
• Are good at verbal & written communication in English
• Are proficient in tools like MS Excel, PowerPoint & Word

• 0-3 years of experience in business development / marketing or sales
• Any Graduate or Post Graduate (Marketing specialization preferred)

•    Angular developer (3 - 5 years of experience)

•      Should have expert level knowledge to Design, Develop and test Web Apps with Angular versions 6 and above.

•      Primary Skills – Angular6+, HTML, CSS3, JavaScript.

•      Node JS as backend will be advantage

•      Knowledge of Mongo, MySql will be advantage

•      Highly skilled at front-end engineering using Object-Oriented JavaScript, TypeScript, various JavaScript,TypeScript patterns and frameworks.

•      Should have experience in publishing and consuming Services using REST API

•      Excellent time-management, multi-tasking, and communication skills. Capable of handling multiple projects and related complexities at the same time.

•      Compensation - As per industry standards.

•      Joining – at earliest.