CPaaS product head

Bachelor's degree in computer science, information systems, or related field preferred

Five or more years of experience with technical product configuration, design, and/or
integration using the following tech stack:

C#, ASP.net, MVC 4.5+, WCF, jQuery, Web API,

 Hands-on experience with Entity Framework and LINQ will be added advantage.

1. Conceptualizing and defining learning product features
2. Architecting information, wireframing and prototyping with interaction flows
3. Asking smart questions, taking risks and championing new ideas
4. Bringing expert opinion on best-practice, patterns and trends
5. Lead a team of 1 - 2 junior designers on projects

We are looking for someone with a flair for communication to interact with our users via email and other channels, answer all their questions, iron out any wrinkles our users might face, and generally keep them happy through prompt and dedicated support.

Roles and Responsibilities

Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client.
Develop open and effective channels of communication with each client that can be employed by other departments as well.
Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction.
Encourage revenue growth by inspiring clients to purchase accessories and additional services.
Become the reliable point of contact for each customer that is required to establish a strong business relationship.

• Managing the interchange of data between the server and the users.
• Development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end Integrating the front-end elements built by your co-workers into the application; therefore, a basic understanding of front-end technologies is necessary as well.
• Writing reusable, testable, and efficient code.
• Design and implementation of low-latency, high-availability, and performant applications.
• Integration of user-facing elements developed by front-end developers with server-side logic
• Implementation of security and data protection.

• Should have worked on the Django REST framework.
• Familiarity with some Pandas, Numpy, text parsing/mining and ORM (Object Relational Mapper) libraries
• Able to integrate multiple data sources and databases into one system
• Understanding of the threading limitations of Python, and multi-process architecture
• Good understanding of server-side templating languages
• Worked on Amazon cloud solutions
• Understanding of accessibility and security compliance
• Knowledge of user authentication and authorization between multiple systems, servers, and environments
• Understanding of fundamental design principles behind a scalable application
• Familiarity with event-driven programming in Python
• Able to create database schemas that represent and support business processes
• Strong unit test and debugging skills
• Proficient understanding of code versioning tool
• Excellent written and verbal communication skills.
• Should know about HDL and LLD.
• Should know about making python packages
• Should have worked on microservice-based Architecture

BlueOptima provides industry-leading objective metrics in software development using our proprietary Coding Effort Analytics. We enable large organisations to deliver better software, faster and at lower cost. Founded in 2006, BlueOptima is a profitable, high-growth independent software company. Our unique technology was initially devised in seminal research carried out at Cambridge University. We are headquartered in London with offices in New York, Bangalore, Gurgaon and Guadalajara.BlueOptima’s technology is deployed by global enterprises to drive value from their software development activities. We work with nine of the world’s top twelve largest Universal Banks (by revenue) and three of the world’s top ten telecommunications companies (by revenue, excl. China). Our technology is pushing the limits of complex analytics on large data-sets with more than 15 billion static source code metric observations of software engineers working in an Enterprise software development environment.BlueOptima is an Equal Opportunities employer.Whom are we looking for?Our groundbreaking technology, requires highly skilled and talented Web Backend Developers to understand the depth of the problem and device a solution for it.We are seeking a Software Engineer, with a depth of experience in developing Web Applications enabled using REST APIs and backed by a data warehouse solution, to join our growing company and be a part of our success story. We are looking for individual with great attention to detail, who is genuine, confident, committed and not only passionate about technology, but excited to work in a fun and friendly start-up environment. The ideal candidate will be passionate about technology and getting things to work while at the same time being able to mentor (and lead) other engineers by way of example to achieve excellence in their work.What does the role involve?As a Web Backend Principal Software Engineer you will be responsible for creating REST APIs which are used to drive the User Interface. Given the nature of the application, these APIs needs to be very efficient and high performing. This requires optimising queries for faster execution and introducing database changes that may be required.You would be working with a complex technology stack which includes (but is not limited to) Spring, Hibernate, HornetQ, Quartz, etc. This requires extensive understanding of transaction management and data handling across different application layers.In addition to the technical ownership, you will also be involved in detailing requirements for requested functionalities and be responsible for providing technical insight into how requirements will be implemented and made available to users. Accurate estimation of tasks and planning are qualities we look for in our engineers.Responsibilities include:Develop, test, implement and maintain application softwareTake part in software and architectural development activitiesTransform requirements into implementation detailsDebug application issues and helping support respond to client queriesMay lead and provide mentoring and guidance to less senior developersParticipate in application development meetingsProvide accurate estimates, clearly communicate status of tasks and identification of risksCommitment to accomplishing the task at hand and identify the fastest and most reliable way to solve a problemPerformance tuning of application code at different service levelsIncorporate design changes to improve performance of the applicationInteract with customers of the application and help address issues reportedInteract with customers of the application and collect requirements or potential uses cases and draft technical and user requirementsESSENTIAL SKILLS / EXPERIENCE REQUIRED:Minimum Bachelor's degree in Computer Science or equivalentMinimum 8+ years experience with Java and J2EE/Java EEMinimum 8+ years experience with Spring MVC, Spring Security and Hibernate2+ years experience managing in colocated and remote teamsStrong understanding of relational database and normal formsStrong understanding of SQL concepts and ability to write optimised and high performing queriesStrong understanding of Java concurrency, concurrency patterns, experience building thread safe codeExperience building RESTful web servicesExperience with web application servers like JBossStrong written and verbal communication skillsStrong interpersonal skills and time management skillsStrong problem solving and analytical skillsExperience using task tracking systems e.g. Jira and distributed version control systems e.g. GitUnderstanding of testNg/JUnitUnix/Windows shell and related command line toolsExperience with database partitioning and column IndexingExperience with query optimisation techniquesWhy work for us?Above market remunerationStimulating challenges that fully utilise your skillsWork on real-world technical problems to which solution cannot simply be found on the internetWorking alongside other passionate, talented engineersHardware of your choiceOur fast-growing company offers the potential for rapid career progression

Strong 2-5 years of experience in developing mobile hybrid applications using React Native and web sites using React.js, Javascript, etcShould be able to join the company within 2 weeks.