Virtual assistant

Job Description & Specification: 

Post Title: Data Engineer

Work Mode: Kochi Onsite - UK Time zone

Role Overview: 

We are seeking a talented and experienced Data Engineer to join our team. The ideal candidate will have expertise in technologies such as Metabases, Dbt, Stitch, Snowflake, Avo, and MongoDB. As a Data Engineer, you will play a crucial role in designing, developing, and maintaining our data infrastructure to support our analytics and data-driven decision-making processes.

Responsibilities:

• Designing, developing and implementing scalable data pipelines and ETL processes using tools such as Stitch and Dbt to ingest, transform, and load data from various sources into our data warehouse (Snowflake).
• Implement data modeling best practices and standards using Dbt to create and manage data models for reporting and analytics.
• Collaborating with cross-functional teams to understand data requirements and deliver solutions that meet business needs.
• Develop and maintain dashboards and visualizations in Metabases to enable self-service analytics and data exploration for internal teams.
• Building and optimizing ETL processes to ensure data quality and integrity.
• Optimizing data processing and storage solutions for performance, scalability and reliability, leveraging cloud-based technologies.
• Implementing monitoring and alerting systems to proactively identify and address data issues.
• Implementing data quality checks and monitoring processes to ensure the accuracy, completeness, and integrity of data.
• Managing and optimizing databases (like MongoDB for performance and scalability).
• Developing and maintaining documentation, best practices, and standards for data engineering processes and workflows.
• Stay up to date with emerging technologies and trends in data engineering, machine learning, and analytics, and evaluate their potential impact on data strategy and architecture.

Requirements:

• Bachelor's or Master's degree in Computer Science.
• Minimum of 4 years of experience working as a data engineer with expertise in Metabases, Dbt, Stitch, Snowflake, Avo, MongoDB.
• Strong programming skills in languages like Python, and experience with SQL and database technologies (e.g., PostgreSQL, MySQL, MongoDB).
• Hands-on experience with data integration tools (e.g., Stitch), data modeling tools (e.g., Dbt), and BI platforms (e.g., Metabases).
• Experience with cloud platforms such as AWS.
• Strong understanding of data modeling concepts, database design, and data warehousing principles
• Experience with big data technologies and frameworks (e.g., Hadoop, Spark, Kafka) and cloud-based data platforms (e.g., AWS EMR, Azure Databricks, Google BigQuery).
• Familiarity with data integration tools, ETL processes, and workflow orchestration tools (e.g., Apache Airflow, Apache NiFi).
• Excellent problem-solving skills and attention to detail.
• Strong communication skills with the ability to work effectively in a global team environment.
• Experience in the education or Edtech industry is a plus.
• Knowledge of Avo for schema management and versioning will be an added advantage.
• Familiarity with machine learning algorithms, data science workflows, and analytics tools (e.g., TensorFlow, PyTorch, scikit-learn, Tableau).
• Knowledge of distributed computing concepts and containerization technologies.
• Experience with version control systems (e.g., Git) and CI/CD pipelines.
• Certifications in cloud computing (e.g., AWS Certified Developer, Google Cloud Professional Data Engineer) or data engineering (e.g., Databricks Certified Associate Developer) are desirable.

Benefits:

• Competitive salary and bonus structure based on performance and achievement of goals.
• Comprehensive benefits package including medical insurance.

Join us in shaping the future of technology by applying your expertise as a Data Engineer. If you are passionate about driving innovation and delivering impactful solutions, we invite you to be part of our dynamic team. Apply now!!

Job Description:

Job Title: Client Success Executive (FEMALE)

Job Summary:

A Customer Success Executive is responsible for ensuring that International & Domestics Clients have a positive experience with a company’s product or services, from onboarding through ongoing support and retention. This role focuses on building strong relationships, helping clients achieve their goals, and maximizing their satisfaction and loyalty.

Key Responsibilities:

· Assist with new International & Domestic Client onboarding and documentation, ensuring a smooth introduction to our services.

· Serve as the primary point of contact for client queries, providing timely and accurate support.

· Handle client inquiries, complaints, and special requests with a solutions-focused approach.

· Track customer satisfaction metrics and contribute to strategies for improving customer experience and retention.

· Build and maintain strong relationships with customers, understanding their business needs and proactively addressing challenges.

Requirements:

· 1-3 years of experience in customer success, client servicing, or account management (preferably in travel, luxury, or service-based industries).

· Excellent verbal and written communication skills in English; additional languages are a plus.

· Familiarity with CRM systems and support ticketing tools.

Shifts:

· Day Shift: 11 am – 9 pm

6 Days Working

Rotational Week-Off

Job Title: Service Engineer – CNC Bending Machine

Location: Ahmedabad

Experience: 1–3 Years

Qualification: ITI / Diploma / Degree in Mechanical Engineering

Salary: 15k to 20k

Job Summary

We are seeking a skilled and dedicated Service Engineer (CNC Bending Machine) responsible for installation, servicing, troubleshooting, and preventive maintenance of CNC bending machines. The role involves ensuring efficient machine performance and providing timely technical support to clients.

Key Responsibilities

• Install, commission, and service CNC bending machines at client sites.
• Diagnose and resolve machine breakdowns, electrical/mechanical faults, and operational issues.
• Support customers in machine operation, programming, and application usage.
• Handle calibration and accuracy adjustments to maintain machine performance.
• Maintain service documentation, reports, and service logs.
• Coordinate with the technical team for spare parts and technical guidance.
• Provide client support through calls or site visits whenever necessary.

Required Skills & Competencies

• Strong hands-on knowledge of CNC Bending Machine working, application, programming & maintenance.
• Ability to troubleshoot hydraulic, mechanical, electrical & CNC system-related issues.
• Good communication and customer-handling skills.
• Willingness to travel for onsite service assignments.

Role: Motion Graphic Artist (Fresher)

Experience: Freshers

Openings: 3 openings

Job Type: Full time, onsite

Qualifications:

- Bachelor’s degree in Graphic Design, Animation, Multimedia, or related field.

- Proficiency in Adobe Creative Suite (After Effects, Premiere Pro, Photoshop, Illustrator).

- Basic understanding of 2D/3D animation.

- Strong creative skills and attention to detail.

- Good communication and teamwork skills.

- Ability to manage multiple projects under tight deadlines.

- Portfolio showcasing motion graphics work is a plus.

Servicenow Scripting candidates with UI and Portal / platform development.

Position - ServiceNow Consultant

Exp : 5+ yrs

Shift - UK

Hands on experience in Java Script, HTML, CSS,XML, AJAX, Angular JS & React JS

A fundamental understanding of ITSM, ITIL or CMDB.

Good to have- ServiceNow Certification, CSA, CAD, CIS- ITSM

Hands-on design, development, and deployment experience with the ServiceNow platform.

End to End Integration Exp. Using Scripted Rest API, Rest API (Outbound & Inbound) & Authentication Process.

ServiceNow implementation experience in ITSM, Service Portal, Performance Analytics (Adv. Reporting) & Employee Centre Knowledge.

Should be multitasking, Self-Learner and possess good Functional Knowledge.

Should be able to take lead on Project, Support activity and guide or train the team.

Strong communication, presentation, and problem-solving skills.

Thorough understanding of ITIL/ITSM processes.

Working knowledge of ITBM process and implementation

Job Responsibilities: 

• Identify valuable data sources and automate collection processes 
• Undertake preprocessing of structured and unstructured data. 
• Analyze large amounts of information to discover trends and patterns 
• Helping develop reports and analysis. 
• Present information using data visualization techniques. 

• Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems. 
• Evaluating changes and updates to source production systems. 
• Develop, implement, and maintain leading-edge analytic systems, taking complicated problems and building simple frameworks 
• Providing technical expertise in data storage structures, data mining, and data cleansing. 
• Propose solutions and strategies to business challenges 

Desired Skills and Experience: 

• At least 1 year of experience in Data Analysis 
• Complete understanding of Operations Research, Data Modelling, ML, and AI concepts. 

• Knowledge of Python is mandatory, familiarity with MySQL, SQL, Scala, Java or C++ is an asset 
• Experience using visualization tools (e.g. Jupyter Notebook) and data frameworks (e.g. Hadoop) 
• Analytical mind and business acumen 
• Strong math skills (e.g. statistics, algebra) 
• Problem-solving aptitude 

• Excellent communication and presentation skills. 
• Bachelor’s / Master's Degree in Computer Science, Engineering, Data Science or other quantitative or relevant field is preferred  

Description:             Business Development Manager – Marketplace

Qualification:           MBA

Job Location:           Surat, Gujarat. India

Experience:             3 To 5 Years

Responsibilities:

• Brainstorming to create new sales strategies  
• Identifying sales and services that would appeal to new clients  
• Creating sales pitches and proposals  
• Executing Sales objectives  
• Managing Client accounts  

• Finding new sales leads on leading marketplaces like Upwork, Guru, Toptal, etc. and converting them to revenue

• Arranging business meetings and one-on-one conversations with prospective clients  
• Attending networking events  
• Preparing sales contracts; following company rules and guidelines  
• Negotiating sales contracts  
• Building trust and long-term relationships with clients/customers  
• Managing records of sales, revenue, and other important data  
• Making professional decisions in a fast-paced environment  
• Motivating team members to exceed expected goals  
• Developing ways to improve the customer experience and build customer loyalty  
• Researching the market and industry trends  

Requirements:

• 3 -5 years of experience with a proven track record in selling BPM or IT Services to Global Clients.
• MBA in sales, or relevant field 
• Self-Motivated, Self-Confident, Self-Directed, Go-getter, and Achiever
• Eager to expand the company with new sales, clients, and territories 
• Able to analyze data and sales statistics and translate results into better solutions 
• Able to multi-task, prioritize, and manage time effectively 
• Experienced at compiling and following strict budgets 
• Experienced at preparing and presenting quarterly goals and forecasts for future projects 
• Comfortable in both a leadership and team-player role 
• Creative problem solver who thrives when presented with a challenge 
• Demonstrated and proven sales results 
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) 
• Excellent verbal and written communication skills. Fluent communication in person, on the phone, and via email. 
• Abide by all non-compete/non-solicit agreements 

• Handling recruitment cycle for both technical as well as non-technical roles
• Understanding the hiring requirements from various hiring managers
• Sourcing potential candidates through various platforms, efficiently
• Screening the profiles based on the requirement specified
• Evaluating applications and screening candidates via calls or emails
• Scheduling interviews for shortlisted candidates with the concerned business units
• Following-up and ensuring that the offer letter/ appointment letter is released to the selected candidates on-time
• Following-up on collecting relevant and necessary documents from the candidates who are shortlisted
• Ensuring that the shortlisted candidates are on-boarded on-time and the hiring requirement is closed
• Acting as a point of contact for the shortlisted candidates and building professional candidate relationships during the selection process
• Working closely with internal stakeholders such as internal teams and external stakeholders such as vendors
• Maintaining and updating recruitment database and reporting the same to the management in regular intervals

Desired Candidate Profile

• Graduation is a must
• 2 – 4 years of relevant work experience in the entire recruitment cycle
• Knowledge and work experience in recruiting for both technical as well as non-technical roles
• Ability to multi-task and exceptional ability to source, screen and interview candidates
• Excellent communicating, listening and negotiating skills