Virtual assistant

As a Website Development Executive – Support Side, you will play a key role in maintaining and supporting websites post-launch. This includes managing website updates, resolving support tickets, developing and integrating chatbot functionalities, and coordinating with clients and internal teams to ensure smooth operation and timely resolution of issues.

Your primary duties will include:

●    Monitor and manage website support tasks post-launch, ensuring timely resolution of issues and updates.

●    Attend client calls, including occasional night-time calls based on US time zones, to gather feedback and clarify requests.

●    Implement content and design changes across various CMS platforms (e.g., WordPress, Webflow).

●    Develop and configure chatbots for client websites, ensuring smooth user experience and alignment with business goals.

●    Collaborate with design, tech, and SEO teams to address cross-functional support needs.

●    Perform routine website maintenance, content updates, page optimization, and bug fixes.

●    Test website functionality, responsiveness, and design consistency before and after updates.

●    Contribute suggestions to improve internal CMS tools and workflows.

●    Maintain proper documentation for all updates, configurations, and client communications.

●    Proactively follow up on open tickets and ensure client satisfaction with completed tasks.

Requirements:

●    Bachelor's degree (Any Field), Web Design, or related field.

●    Proven experience in website operations, maintenance, or technical support, with a strong understanding of web technologies and protocols.

●    Working knowledge of website CMS platforms like WordPress and Webflow.

●    Understanding of chatbot flows and ability to configure basic chatbot logic.

●    Willingness to attend late evening/night calls as required for clients.

●    Detail-oriented with strong troubleshooting and problem-solving skills.

●    Eagerness to learn, adapt to new tools, and contribute ideas for continuous improvement.

●    Excellent problem-solving skills and attention to detail, with the ability to diagnose and troubleshoot technical issues effectively.

●    Strong communication and interpersonal skills, with the ability to liaise with clients and internal teams to address their needs and requirements.

●    Experience with SEO principles, analytics tools, and performance optimization techniques is a plus.

Roles and Responsibilities

• o Highly skilled in back-end development using .NET C#
• o Strong experience in Microsoft Azure environment
• o Strong experience in REST API development
• o Experienced in Microservice architecture
• o Experienced in an agile development and project environment
• o Experienced with Microsoft Teams, Git and GitHub
• o Strong ability to produce technical documentation for developed solution
• o Familiar with agile development tools like Atlassian jira favourable
• o Familiar with Azure SQL favourable
• o Understanding of CI/CD favourable

Job Details*

- The candidate needs to have excellent skills as far as written communication in English is concerned. We handle several overseas processes and this job would involve communication with native English speakers, so we absolutely cannot compromise on this requirement.

- The candidate would need to have zeal to learn and should not shy away from contributing to processes that need help.

- We're looking for a down to earth individual who is willing to grow with us.

- No previous knowledge of HR required.

- The candidate should be equipped with excellent skills in basic mathematics, and should be familiar or willing learn the techniques for data driven manpower forecasting and estimation.

- The candidate should be willing to explore the field of data analytics and analytical HR.

- Since this might require the candidate to manage our international recruitment process, the candidate should be comfortable with working night shifts, if required.

- Non MBAs are more than welcome!

Job Summary*

We're a Saas startup and we have an urgent requirement for an HR Executive to help us with our domestic and overseas recruitment process.

• Apply fundamental software engineering design principles and write effective, scalable code.
• Develop back-end components to improve responsiveness and overall performance
• Strong understanding of multi-threading, synchronization & performance analysis of web applications
• Highly experienced with developing RESTful API’s
• Integrate user-facing elements into applications
• Develop unit tests, automation and debug code
• Improve & maintain the functionality of existing systems
• Implement security and data protection solutions
• Understand the big picture, coordinate with internal teams to understand user requirements and provide technical solutions

• Bachelor’s degree in Computer Science, Information Technology or relevant field.
• 5+ work experience as a Python Developer
• Expertise in Django or at least one other popular Python web framework
• (like Flask or Pyramid)
• Excellent Python 3 development & debugging skills
• Knowledge of object oriented analysis & design as well as object-relational mapping (ORM) techniques
• Strong understanding microservices architecture & design patterns
• Strong understanding of RESTful API design principles, including good
• documentation of API using Swagger/OpenAPI specifications
• Familiarity with GIT
• Familiarity with microservices development & deployment, including CI/CD pipelines
• (e.g. Jenkins) and containerization platforms (e.g, Docker)
• Familiarity with front-end technologies (like JavaScript and HTML5)
• Excellent team spirit & exceptional problem-solving skills

Enterprise Sales Manager/Senior Sales Manager: Salesforce sales

Location - India (Permanent Work From Home)

Website - http://www.srijan.net">www.srijan.net 

We’re looking for Enterprise Sales Manager/Senior Sales Manager: Salesforce sales who will manage and close deals in Srijan accounts and prospects. The ideal candidate cultivates deep relationships with prospective customers, partnering with them to determine their needs and delivering world-class service. Furthermore, the ability to work cross-functionally with demand generation, Pre-Sales, and marketing teams to cultivate a pipeline is a must.

Passion, drive, and creativity are some of the basic skills that we look at, in this role. Experience in handling full-lifecycle sales in an individual contributor environment, along with working with partners to drive our business forward in the specified territory is key to being a successful Srijan representative.

Responsibilities:

• Identify new business opportunities within the companies in the US, who are invested or investing in  Salesforce.
• Develop strong relationships and identify prospect needs at all decision-making levels.
• Influence client decisions and advocate for client needs to negotiate win-win solutions.
• Work closely with various teams including Delivery Operations, Pre-Sales, Marketing, and Accounts to ensure seamless implementation and effective growth.
• Collaborate effectively across internal teams and create an atmosphere of trust and open communication.
• Engage with our channel partners and various subject matter experts to drive sales opportunities.
• Travel to client meetings as needed.
•  

 The ideal candidate will have the following characteristics:

• Experience of 7+ years of sales/client origination experience in the US, with Salesforce experience. 
• Demonstrated experience in selling complex software and services to enterprises and fortune 500’s.

• Can work in US time zones.

• End-to-end sales experience with salesforce.

• Experience negotiating large strategic deals including all phases of client development: prospecting, proposal development, negotiation, and ongoing relationship management.
• Should have intellectual agility and an entrepreneurial mindset; demonstrates drive, initiative, energy, and sense of urgency in acquiring and serving clients.
• Experience and the know-how to work in a start-up, fast-paced technology environment.
• Confident presentation skills, and must have 'presence' in front of the C-suite customer with the communications skills to articulate a value proposition to a wide range of organizational and functional levels.

Desired Candidate Profile

• 1- 2 Years of experience
• Good communication skills