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Job Title: Telecaller
Experience Required: 1 to 2 years
Location: Bhopal
Job Summary:
We are looking for an experienced Telecaller with excellent communication skills, proficiency in MS Excel & Word, and prior experience in telecalling. The candidate will be responsible for handling outbound/inbound calls, maintaining records, and ensuring customer satisfaction.
Key Responsibilities:
- Make outbound calls to potential and existing customers.
- Answer incoming calls and resolve customer queries.
- Provide accurate information about products/services.
- Maintain call records, customer details, and follow-up status in Excel/Word.
- Achieve daily/weekly/monthly call and conversion targets.
- Build and maintain good customer relationships.
- Work closely with the sales/support team for smooth operations.
Required Skills:
- Minimum 1 years of telecalling/inside sales experience.
- Strong verbal and written communication skills (English/Hindi/).
- Proficiency in MS Excel & MS Word.
- Ability to handle customer objections and provide solutions.
- Target-driven, confident, and self-motivated.
Qualifications:
- Graduate/12th Pass (with relevant experience).
- Prior experience in telecalling, customer service, or sales preferred
If you are looking to solve real-world revenue process problems using HubSpot, Niswey is your playground. We have been helping HubSpot customers grow better since 2016.
Here are our HubSpot credentials:
🏆2023 Custom Integrations Accredited
🏆2023 Onboarding Accredited
🏆2023 Platform Enablement Accredited
🏆2022 Elite Solutions Partner (We were the first Elite partner from Asia)
🏆2022 Technical Expertise Impact Award
🏆2021 Customer First Impact Award
Join us, as we exploit the potential of the 26 billion HubSpot partner ecosystem opportunity.
Experience: At least 5 years of work experience, at least 2 years as a HubSpot solutions engineer
Responsibilities of a HubSpot CRM Specialist:
- Participate in and over time, lead discovery calls. Understand the business of Niswey clients and ask relevant questions to uncover challenges and opportunities
- Do comprehensive research to understand the business, automation, and tech problems at hand
- Come up with the optimal HubSpot solution and how it will be implemented
- Document solutions for all stakeholders to have clarity
- Work with the delivery teams to ensure the project is implemented in a timely and efficient manner while conforming to the standards specified
- Ensure the delivery team is keeping up with the right business and technical understanding, and certifications needed to do the implementations successfully
- Maintain relationships with customers and support with their HubSpot-related challenges
Qualifications Required:
- Experience translating business processes into HubSpot workflows. Fundamental understanding of CRM systems is a must.
- Understand APIs and integrations, from the tech as well as the business sides.
- Have a good understanding of marketing and sales
- Work and brainstorm with technical experts to arrive at optimal solutions with HubSpot
- Attention to detail is a must.
- Ability to work on multiple projects at once, great at prioritization
- Excellent written and oral communication skills
- Critical thinking and troubleshooting
Promotion & Influencer Marketing: PAID AD EXPERT
“Strategy, Plan and Process make a digital campaign more effective to perform better.
Only operational understanding or knowledge of tools won’t give any results any more”
If that’s what you also have think, then we are looking for you as our – Paid Ad Expert
Job Essence- Paid Ad Expert
Work Profile-
- Set up Optimize |Management of Paid campaigns
- A) Search Engine driven (Google/Bing/ Campaign Specific)
- B) Social Media (Facebook/Instagram/LinkedIn/Youtube/Quora)
2.Deep understanding of digital marketing concepts , brand management and demand generation.
3.Professional level knowledge (not just as a user or a hobbyst) of social media platforms and paid media landscape, including new/shifting platforms and algorithms.
4.Own, manage and grow digital channel outreach for clients.
5.Online Reputation Management process and structure.
6.Email, WhatsApp, Telegram Marketing and Analytics
Must-Have-
- Strong with analysis and observation .
- Focuses on activity leading to Productivity
- More of intelligence over Mechanical working
- Excellent communication skills in hindi and english
- Excellent team player with mindful and problem solving approach towards work.
- Empathetic and Compassionate
- Understanding towards client requirements
- Ability to work in multiple clients and campaigns scenario with process driven attitude
- Not just an entry level/operational DIY person however keen to make career at higher roles in coming days.
- Team Player as well as Team manager capability.
Experience- 3-10 years
Industry
- Marketing & Advertising
Employment Type
Full-time
As AWS Data Engineer, you are a full-stack data engineer that loves solving business problems. You work with business leads, analysts, and data scientists to understand the business domain and engage with fellow engineers to build data products that empower better decision-making. You are passionate about the data quality of our business metrics and the flexibility of your solution that scales to respond to broader business questions.
If you love to solve problems using your skills, then come join the Team Mactores. We have a casual and fun office environment that actively steers clear of rigid "corporate" culture, focuses on productivity and creativity, and allows you to be part of a world-class team while still being yourself.
What you will do?
- Write efficient code in - PySpark, Amazon Glue
- Write SQL Queries in - Amazon Athena, Amazon Redshift
- Explore new technologies and learn new techniques to solve business problems creatively
- Collaborate with many teams - engineering and business, to build better data products and services
- Deliver the projects along with the team collaboratively and manage updates to customers on time
What are we looking for?
- 1 to 3 years of experience in Apache Spark, PySpark, Amazon Glue
- 2+ years of experience in writing ETL jobs using pySpark, and SparkSQL
- 2+ years of experience in SQL queries and stored procedures
- Have a deep understanding of all the Dataframe API with all the transformation functions supported by Spark 2.7+
You will be preferred if you have
- Prior experience in working on AWS EMR, Apache Airflow
- Certifications AWS Certified Big Data – Specialty OR Cloudera Certified Big Data Engineer OR Hortonworks Certified Big Data Engineer
- Understanding of DataOps Engineering
Life at Mactores
We care about creating a culture that makes a real difference in the lives of every Mactorian. Our 10 Core Leadership Principles that honor Decision-making, Leadership, Collaboration, and Curiosity drive how we work.
1. Be one step ahead
2. Deliver the best
3. Be bold
4. Pay attention to the detail
5. Enjoy the challenge
6. Be curious and take action
7. Take leadership
8. Own it
9. Deliver value
10. Be collaborative
We would like you to read more details about the work culture on https://mactores.com/careers
The Path to Joining the Mactores Team
At Mactores, our recruitment process is structured around three distinct stages:
Pre-Employment Assessment:
You will be invited to participate in a series of pre-employment evaluations to assess your technical proficiency and suitability for the role.
Managerial Interview: The hiring manager will engage with you in multiple discussions, lasting anywhere from 30 minutes to an hour, to assess your technical skills, hands-on experience, leadership potential, and communication abilities.
HR Discussion: During this 30-minute session, you'll have the opportunity to discuss the offer and next steps with a member of the HR team.
At Mactores, we are committed to providing equal opportunities in all of our employment practices, and we do not discriminate based on race, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws. This policy extends to all aspects of the employment relationship, including recruitment, compensation, promotions, transfers, disciplinary action, layoff, training, and social and recreational programs. All employment decisions will be made in compliance with these principles.
Responsibilities
============
- Serve as the primary contact for all customer-facing support and service issues
- You will be talking to customers over email & live chat.
- Quickly address customer inquiries via email, LiveChat, and other online methods using excellent interpersonal skills
- Maintain a deep understanding of InVideo products both technically and functionally
- Resolve and provide solutions for customer queries. You will be expected to resolve technical and non-technical queries/issues.
- Educate customers about the most relevant features for their specific business needs and have the skill to turn the good conversation into sales pitches
- You will investigate problems, verify facts, and figure out resolutions
- Skilled at handling multiple queries and upselling.
- Discover and document customer pain points to advance current support procedures
- Communicate with key team members on common or critical issues, assisting in the resolution of technical issues
- Punctual and professional with a project management mindset and can-do attitude
- Stay up to date with InVideo tool updates and changes.
Required Qualifications & Skills
========================
- Bachelor’s degree in Engineering/computer science
- 0-2 years of customer support experience
- Must have excellent English verbal communication skills and telephone manner, but know it’s equally important to listen and understand your customers
- Excellent writing, spoken and email skills
Good to have
===========
- Passionate about great customer experience and customer delight
- Calm and collected - You will stay calm and can be the rock for those who come to us when they need help
- Patient and attentive - You will have to display patience and empathy while listening to our customers through critical issues and figuring out what they need
- Willing to learn - You love learning how things work and you’re always looking for ways to innovate and improve processes.
- Agile - You can move quickly and adapt to a fast-paced and constantly evolving environment. You will be on the front lines of a highly visible, fast-growing brand
Additional notes:
5.5 days a week.
4-hour shift on the 0.5 days (half day)Rotational shift in a 24*7 support environment.Uncapped sales incentives and best-in-industry salaries.
JD as below:
Java Developer
Strong in Java8 with Microservices + Spring Boot, Hibernate, JPA Exposure to MySQL
Only Immediate joiner or Serving
- 6+ years of relevant engineering work experience and 2+ hands-on management experience.
- Experience with architectural patterns of large, high-scale applications.
- Experience building and leading platforms is a must. Experience with SOA/Microservices with Node.js and Golang is a plus
- Retained, mentored and hired senior engineers and leaders with a track record of building productive engineering teams.
- Been actively involved in setting product strategy.
- Entrepreneurial drive and have hands-on experience in creating products which solve user’s problems










