Business Development Manager

Job Title: Customer Success Associate

Location: Pune

Work Mode: Work from Office

Experience Required:

Prior experience in Customer Support (Voice Process) in B2B, Sales, or Motor Insurance or freshers

Key Responsibilities:

Handle outbound calls efficiently.

Provide exceptional customer service and sales advisory.

Address customer queries and objections effectively.

Assist customers in understanding products and services.

Required Skills:

Excellent English communication skills (spoken & written).

Strong objection-handling and persuasion skills.

Qualification:

Any Graduation (Mandatory)

Interview Rounds:

HR Round

Versant Round

Operations Round

Client Round

Working Days & Shifts:

6 days a week (Rotational Week Off)

Rotational shifts

• Overall, 4-5 years of experience
• At least 3 years of HTML/CSS development experience is required
• Must have solid working experience on HTML5, CSS3, XML
• Should be an expert on XPath/Regex expressions for complex website navigations
• Working knowledge on core JavaScript
• Experience of mentoring the junior team members will be desirable
• Must have good communication skills

Key Responsibilities:

• Develop and execute regional strategies for IT services and reselling in the US, ensuring alignment with company objectives.

• Identify new business opportunities while managing and expanding existing customer relationships within the US region.

• Collaborate with C-level executives to understand their business needs, propose customized IT solutions, and foster long-term partnerships.

• Lead and manage a team focused on delivering high-quality IT solutions, ensuring exceptional customer satisfaction and retention.

• Develop and deliver compelling, solution-based proposals, presentations, and contracts to win new business.

• Drive revenue growth by optimizing sales cycles, identifying upsell/cross-sell opportunities, and negotiating large-scale deals.

• Coordinate regional sales and operations teams to ensure smooth execution of projects and services.

• Monitor market trends, competitor activities, and customer feedback to continually enhance service offerings.

• Work closely with internal teams (sales, marketing, technical support) to ensure seamless service delivery and project success.

• Report on sales performance, market insights, and team performance to senior leadership.

Job Description

• Architect, build and maintain excellent React Native applications with clean code.

Roles and Responsibilities

• Work as part of a small team to build React Native iOS / Android applications for clients

• Implement pixel-perfect UI's that match designs.

• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.

• Integrate third-party API's.
• Release applications to iOS and Google Play stores.
• Work with native modules when required.

• Complete two week sprints and participate in sprint retrospectives and daily standups.

• Assist with building estimates.
• Interface with clients via Slack, Zoom, and email.

1. Very Strong hands-on knowledge of core PHP, MySql
2. Very Strong knowledge of JSON, JQuery, AJAX, HTML-5 CSS-3, JavaScript, Bootstrap
3. Very Strong knowledge of responsive websites
4. Knowledge of WordPress (added advantage)
5. Strong knowledge of cross-platform integration with various platforms
6. Excellent logical and analytical skills
7. Strong knowledge of IDEs being used in PHP development
8. Knowledge of PHP Frameworks will be an added advantage.
9. Strong knowledge and hands-on Oops concepts and MVC Design Patterns
10. Good knowledge of Data structures and algorithms.
11. Strong communication skills

As a Senior Software Engineer, you will work closely with the Tech/Team Lead, and the rest of the engineering team to build and scale a data-driven platform.

This role will act as a great springboard to accelerate career growth & transition into a Lead level role.

Your primary focus will be the development of server-side logic, building new services and APIs, developing UI components, supporting the maintenance of current APIs, reviewing work, and improving the performance and reliability of our systems as we rapidly scale our product and organization

• An effective Senior Software Engineer will be a self-motivated learner; a highly creative engineer having obsessive attention towards detail and thoroughness.
• You’ve been building web applications professionally for 4+ years
• You’re proficient in NodeJS, TypeScript, MySQL, and MongoDB
• You possess strong OOP and design pattern knowledge
• Familiar with modern engineering practices: Code Reviews, Continuous Deployment, Automated Testing, etc
• You write understandable, testable code with an eye towards maintainability and experience with TDD (Test Driven Development)
• You’ve got the ability to build RESTful APIs
• Explaining complex technical concepts to designers, support team, and fellow engineers is not a problem for you
• Well versed with the fundamentals of computer science and distributed systems
• FrontEnd experience; (Good to have) Angular
• Startup experience, preferably a tech startup
• Open Source contributor
• You have experience with other programming languages -- e.g. Python, Ruby, PHP, Go, C, etc.
• Passionate about/experienced with open source and developer tools
• You have a bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience

• Translate concepts into user flows, wireframes, mockups and
  prototypes that lead to intuitive user experiences.
• Facilitate the client's product vision by researching, conceiving,
  sketching, prototyping and user-testing experiences for digital products.
• Design and deliver wireframes, user stories, user journeys, and
  mockups optimized for a wide range of devices and interfaces.
• Identify design problems and devise elegant solutions.
• Make strategic design and user-experience decisions related to
  core, and new, functions and features.
• Take a user-centered design approach and rapidly test and iterate
  your designs

• Bachelor of design / Master of design

• UX design experience.
• Expertise in standard UX software such as
  Sketch, Axure, InVision, UXPin and Zeplin.
• Basic HTML5, CSS3, and JavaScript skills are a
  plus.
• Ability to work with clients to understand
  detailed requirements and design complete user experiences that meet client
  needs and vision.
• Extensive experience in using UX design standard
  methodologies to design solutions, and a deep understanding of mobile-first and
  responsive design.
• A solid grasp of user-centered design (UCD),
  planning and conducting user research, user testing, A/B testing, rapid
  prototyping, heuristic analysis, usability and accessibility concerns.
• Ability to iterate designs and solutions
  efficiently and intelligently.
• Ability to clearly and effectively communicate
  design processes, ideas, and solutions to teams and clients.
• Ability to work effectively in a team setting
  including synthesizing abstract ideas into concrete design implications.
• Experience in UX/Product Design
• Teammate with great communication skills.
• You should be able to clearly articulate your
  design decisions and what problems they’re solving
• Strong understanding of UX fundamentals
• Exceptional design skills, production value and
  attention to detail
• Ability to create wireframes as well as visual
  design comps
• Understanding of common software development
  practices
• Excellent written and oral communication skills
  in English
• Skill in Adobe products (Photoshop and
  illustrator), and PowerPoint. Experience in Prototype applications is a plus.