Business Devlopment Manager

Role – Staff Engineer, Software Engineering

Experience – 7-10 Years

Location – Gurugram

Notice - Max up to 30 days

JOB DESCRIPTION:

Technical Responsibilities:

• Conduct or design prototyping and bench testing

• Conduct problem solving, identify potential solutions, and evaluate them against component and sub-system requirements

• Conduct research and studies to support product design

• Translate design inputs to engineering specifications and produce component and sub-system level designs

• Code development time/resource estimation to support projects

• Design new components applying various design concepts

• Generate and review the necessary documents with project teams (requirements, design, architecture, bugs, test)

Business Responsibilities:

• Demonstrate advanced understanding of customer needs and design inputs

• Demonstrate proficiency with product’s intended use and clinical procedures

• Learn how the financial models are constructed

Med Device Compliance:

• Follow fundamental industry standards, design requirements and test strategies which apply to regulatory requirements

• Independently create or refine engineering documentation, such as the Design History file

• Follow R&D procedure like design controls and risk management, per the Quality Management System

Minimum Qualifications (Required):

• Bachelor's degree in Software Engineering/ Computer Science or related discipline & 7+ years of work experience

Mandatory Skills:

Technical Skills:

• Highly skilled in C++, OOP, Object-Oriented Design and Analysis, Multithreading (POSIX), and TCP/IP communication.
• Knowledge of application programming with embedded systems, including communication over SPI, I2C, CAN, and FPGA (highly desirable).
• Expert-level knowledge of algorithms and data structures.
• Exposure to Qt Creator IDE is desirable.
• Proficient in programming and designing new components using various design concepts and patterns.

Design and Development Skills:

• Experience with integrated development environments (IDE) for projects

• Experience with software tools for static/dynamic analysis, memory management, code coverage and techniques for analyzing software

• Integration and deployment processes experience

Software Process Skills:

• Experience in creating estimates for code implementation time/resource for assigned tasks

• Experience in Software Development Life Cycle processes, Agile mode of implementation.

. Experience with CI/CD and DevOps systems using tools like gitla

• Experience using Application Lifecycle Management /Traceability tools

• Experience with regulatory and compliance standards applied to the SDLC (Software Development Life Cycle)

Summary: 

You will play a crucial role in designing, implementing, and optimizing smart contracts and zero-knowledge proof (ZK) circuits using Solidity and Rust programming languages. You will work closely with our development team to build scalable and secure blockchain solutions that leverage zero-knowledge proofs for privacy and scalability enhancements. 

It is an amazing opportunity to work on cutting edge fintech Key 

Responsibilities:

• Design, develop, and deploy smart contracts on Ethereum and other blockchain platforms using Solidity. 
• Implement zero-knowledge proof circuits and protocols in Rust for privacy-preserving and scalable blockchain applications. 
• Collaborate with the research team to explore and implement cutting-edge cryptographic techniques for zero-knowledge proofs. 
• Optimize smart contracts and zero-knowledge proof circuits for performance, scalability, and security. 
• Conduct code reviews and provide constructive feedback to ensure the quality and robustness of the codebase. 
• Stay updated with the latest advancements in blockchain technology, zero-knowledge proofs, and decentralized finance (DeFi). 
• Work closely with cross-functional teams including software engineers, and product managers to deliver high-quality blockchain solutions. 
• Contribute to the development of technical documentation, including specifications, architecture diagrams, and developer guides.

REQUIREMENTS: • Candidate must possess excellent Customer Service and Customer Support Skills. • Must have excellent Communication skills, both written and verbal. • Strong Analytical skills to understand customer feedback and provide solutions. • Must have a strong commitment to Customer Satisfaction. • Should have knowledge about basic AI tools. • Bachelor’s degree in business administration, Marketing, Communications, or any related field is required. • Prior customer service experience is a plus. • Proficiency in Microsoft Office and CRM software preferred. Page 2 of 2 KEY RESPONSIBILITIES: ● Respond to customer queries and customers’ concerns. ● Provide support for data collection to enable Recovery of the account for end user. ● Maintain a deep understanding of client process and policies. ● Reproduce customer issues and escalate product bugs. ● Provide excellent customer service to our customers. ● You should be responsible for exhibiting capacity for critical thinking and analysis. ● Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.  

Responsibilities

• Receive calls, emails, trip feedback, and send an initial response within the SLA’s.
• Document all information according to standard operating procedures
• Categorize the request/Label it according to SOP (Type and Criticality)
• Identify the RCA (Root cause analysis) and the action items and document it in the internal note. This will help in breaking the issue into smaller parts and understand the cause for it. Guidelines for identification of RCA are present in the SOP
• Follow up with the owner with the result of RCA to identify the action items.
• Respond back to the employee with the best possible solution.
• Monitor the resolution for a day (if required) and then close the ticket. 
• Quality check for every call will be done on a real time basis.

About the company we are hiring forHere, we are passionate about helping vacation rental owners and managers

grow their business. Backed by Bessemer Venture Partners, we have grown to the global

leader of short term rental revenue management systems that drive revenue growth. We

attribute our success to our belief that the people are the most important part of a

business, and our commitment to being a fantastic place to work.

It's with that in mind thatit is looking to add a Customer Support Generalist to our

growing team. Working in the CEST time zone and reporting to the Senior Manager of

Global Support, you will have the opportunity to help support our internal teams and

accelerate our growth. We believe in bringing your whole self to work. We are committed to

building a diverse team and embracing an inclusive culture. If you are looking to get in on

the ground floor of a high-growth startup and be a part of a founding team, we’re excited to

chat with you.

Before reading further...

It is passionate about diversity and cultivating our team’s potential. If you’re hungry

for a good opportunity, but don't meet every point in this job description, please apply

anyway!

As our Customer Support Generalist, you’ll be responsible for:

 Supporting our internal Customer Experience Team by fulfilling Partner Requests

 Uploading settings in Bulk for our Partners

 Assisting in Property Management System Migrations

 Adding newly translated articles to our Help Center and updating existing articles

 Collaborating cross-functionally to share and learn from best practices

 Assisting our Customer Success team to prep for Executive Business Reviews

 Assisting our Customer Success team with Booking Reviews

 Providing thoughtful, empathetic, and personalized email communication postimplementation

 Be ready to assist other areas of the business as needed

So what kind of person are we looking for in this role? The person who will be successful

in this role will be:

 Curious: By nature, you have a knack for learning the ins-and-outs of software

 Going: You love going above and for teammates and customers

 Detail Oriented: You have a unique ability to proactively identify and address all

customer concerns and colleague needs with thoroughness and precision.

 Empathetic: You provide thoughtful communication which is the foundation of

strong relationships.

 Outgoing: You are enthusiastic and confident in your ability to quickly connect with

new people

Now that we’ve told you what the job looks like, here are the qualifications we're looking

for in a candidate:

 1+ years of experience working in Customer Support or Service

 Willing and able to work in the CEST Time Zone

 Fluent in Spanish

 Strong communication skill and experience communicating difficult, technical

concepts in a professional and thoughtful way

 An empathetic approach with the ability to understand customer pain points and

genuine desire to help our internal team resolve issues

 A drive to identify creative ways to improve the customer experience and don’t

hesitate to suggest new, out-of-the-box ideas

 The desire to dive into issues and understand what is going on beneath the surface.

You know when something is over your head and are not afraid to ask for help

 Experience balancing multiple tasks and customer needs simultaneously. Ability to

prioritize your workday independently

 Ability to handle working in a fast-paced work environment

 Experience working with software or the ability to learn a wide variety of tools.

 Clear, concise, and effective written and oral communication skills.

 Familiarity with Property Management Systems and/or the vacation rental market

 Advanced Excel knowledge ex. Data matching, Vlookups, etc.

So what can you expect after you apply? Your application will be personally reviewed by a

member of the hiring team and if there is a match in your experience and the role,

you will:

 Have a video conversation with someone on our Recruiting team. This is a high-level

conversation about your experience and interest, but also an opportunity for you to

learn more about us

 Complete a writing assignment

 Meet with our Manager of Global Support for a deeper dive video conversation

 Meet with Director of Special Projects, and Head of Commercial

 Speak with our Co-Founder as a final step

Job Title: Corporate Recruiter.

Location: Chembur, Goregaon.

Company: Jaro Education.

We are looking for a highly skilled and experienced HR Recruiter with a background in consultancy to join our team in Chembur, Mumbai. As an HR Recruiter, you will be responsible for sourcing, screening, and interviewing candidates for various positions within the organization.

Key Responsibilities:

>Source and attract qualified candidates through various recruitment channels such as job portals, social media, and professional networks.

>Screen resumes, conduct initial phone screens, and schedule in-person interviews.

>Coordinate with hiring managers to understand their needs and requirements for each role.

>Manage the entire recruitment process from sourcing to onboarding.

>Maintaining a strong candidate pipeline for future opportunities.

Qualifications:

>Minimum 2-3 years of experience in recruitment. (consultancy background)

>Strong understanding of Non-IT recruitment processes.

>Excellent verbal and written communication skills.

>Proven ability to work in a fast-paced and deadline-driven environment.

>Strong knowledge of job portals.

Salary as per Company standards, benefits, and a great work environment. If you are passionate about recruitment and have a proven track record of success, we want to hear from you! Apply now and let's build a great team together!

Timing Monday to Friday (10-7)

- Writing queries used for front- end applications (websites, desktop applications)

- Designing and coding database tables to store the application data

.- Data modeling to visualize database structure.

- Reviewing query performance and optimizing code.