Business Development Specialist

Market & Customer Intelligence

• Market Analysis: Conduct continuous research on the competitive landscape, market trends, and industry developments to identify opportunities and challenges.
• Customer Insights: Deeply understand target personas, their pain points, and how they use the product. Gather and synthesize qualitative and quantitative feedback from customers, sales, and support teams.
• Pricing Strategy: Collaborate with Product and Finance teams on pricing and packaging strategies based on market value and competitive analysis.

2. Positioning & Messaging

• Develop clear, differentiated, and compelling product positioning and messaging that resonates with target audiences and highlights unique value propositions.
• Create and maintain core messaging documentation (e.g., messaging matrices, key benefits, and use cases) for all product lines.

3. Product Launch & GTM Strategy

• Lead the planning and execution of comprehensive Go-to-Market strategies for new features and major product releases.
• Coordinate across departments (Sales, PR, Demand Generation) to ensure all teams are aligned on the launch plan, target audience, and messaging.
• Define the ideal customer journey and map marketing tactics to drive adoption and usage.

4. Sales Enablement & Content

• Create essential sales enablement tools and materials, including pitch decks, battle cards, competitive analysis guides, and demo scripts, to equip the Sales team for success.
• Develop customer-facing marketing content, such as website copy, landing pages, case studies, product videos, webinars, and technical blog posts, aligned with the messaging and SEO strategy.
• Train Sales, Support, and Marketing teams on new product features, value propositions, and successful objection handling.

5. Performance Monitoring

• Measure and analyze the effectiveness of marketing programs and product launches (e.g., adoption rates, conversion rates, and revenue impact).
• Use data to iterate on messaging, targeting, and GTM strategy for continuous improvement.

Required Qualifications

• Experience: 3-5 years of experience in Product Marketing, preferably for a SaaS, software, or technology company.
• GTM Expertise: Proven experience defining and executing successful Go-to-Market strategies and product launches.
• Content & Storytelling: Exceptional writing, communication, and presentation skills with a demonstrated ability to translate complex technical concepts into clear, engaging marketing stories.
• Technical Familiarity: Comfort with technology and the ability to work closely with Product Management and Engineering teams.
• Tools: Familiarity with CRM (e.g., Salesforce), Marketing Automation (e.g., HubSpot, Marketo), and Web Analytics tools (e.g., Google Analytics).
• Education: Bachelor’s degree in Marketing, Communications, Business, or a related field.

About FloBiz

Website : https : //flobiz.in/

FloBiz is India's first neobusiness platform, revolutionizing the way Small and

Medium-sized Enterprises (SMEs) operate in India. Our mission is to digitize 65 million

MSMEs in the country, and we are well on our way to achieving this goal. Our flagship

product, myBillBook, has already empowered over 10 million businesses across 2000+

towns with its billing, accounting, inventory management, and payment collection

solutions. With over $25 billion in annual transactions, we are proud to be a rapidly

growing tech startup serving the needs of SMBs in India.

Our Flagship product : MyBillBook

myBillBook is India's leading GST billing & accounting software with mobile, web app & native desktop offerings and runs on Android as well as iOS. myBillBook has been designed to aid SMB owners to conduct their operations from anywhere and anytime and provides a secure platform for business owners to record transactions & track business performance on the go. It is an ideal software for GST registered businesses where invoicing is one of the core business activities. Also, businesses looking to digitise their operations to understand their financial position better can use this software. It helps them create bills (GST & non-GST), record purchases & expenses, manage inventory and track payables/receivables directly from their mobile phones or computers. Also, the app generates 25 critical business reports that help business owners make effective business decisions. myBillBook is currently available in English, Hindi, Gujarati & Tamil.

Currently, the app has been downloaded by over 6.5M SMBs across the country with over 10x growth in user base in the last 12 months alone. Even with such pace of adoption of the product, myBillBook continues to be the highest rated application in its category on Google Play Store.

Key Responsibilities :

• Design, develop, maintain and optimise complex, scalable and distributed systems capable of handling large-scale datasets and high-throughput workloads.

• Optimise performance, reliability and availability across the whole system.

• Write clean, efficient, and maintainable code in multiple programming languages as needed.

• Contribute to architectural decisions and help improve engineering best practices.

• Work with a builder mindset, contribute and collaborate across cross-functional teams, to unblock and accelerate delivery. No role silos.

• Actively mentor juniors through code reviews, design discussions and pairing.

• Leverage LLM-assisted tools (Claude, Cursor, LLM-powered code review and testing) to accelerate development velocity and improve code quality.

• Build and evolve the platform to be LLM-ready - design APIs, data pipelines and system interfaces that enable seamless LLM integration and automation.

Required Qualifications :

• 3-5 years of experience in back-end software development focusing on large-scale distributed systems.

• BE/B.Tech in Computer Science or a related technical field (or equivalent practical experience).

• Strong software development skills in one or more languages such as Java / Ruby on Rails / Python.

• Working experience with SQL and NoSQL databases (e.g. PostgreSQL, MongoDB) with ability to design effective schema and perform various optimisations for large-scale data.

• Deep understanding of system design principles and best practices for building scalable and resilient systems with microservices.

• Excellent problem-solving with experience in incident management, monitoring, alerting, and root cause analysis.

• Experience with event-driven architectures (Kafka, SQS, RabbitMQ, or similar).

• Experience in building intelligent AI agents and systems powered by Large Language Models.

• Hands-on experience with cloud platforms like AWS or Google Cloud Platform.

• Deep understanding of software development best practices, patterns and code reviews.

• Effective communication skills to coordinate with cross-functional teams during large-scale projects.

Perks @ Benefits :

• Competitive salary with performance-linked rewards and recognitions.

• An extensive medical insurance that looks out for our employees & their dependants. Well love you and take care of you, our promise

• Flobiz Academy : Helps you in terms of Learning and enhancing your skills

• A reward system that celebrates hard work and milestones and Performances throughout the year.

• A cool work-from-home setup that makes you feel right at home. An environment so comfortable that you won't miss your home.

Location : Remote (WFH) 5 days working

Required Qualifications

• 5+ years of experience leading software or operations implementations, ideally in consulting or client-facing roles.
• Experience working with or managing e-commerce platforms (e.g., Amazon, Shopify, Tiktok Shop, etc.).
• Ability to understand how orders, inventory, and finance systems interact in a business environment.
• Strong client engagement, communication, and project management skills.
• Comfort in dynamic environments with changing priorities and customer demands.

Good to Have (Preferred Qualifications)

• Experience working with OMS or ERP systems like NetSuite, Brightpearl, Skubana, or Cin7.
• Familiarity with warehouse management systems or accounting platforms.
• Understanding of REST APIs, data formats like JSON, and integration concepts.
• Exposure to integration tools or platforms such as Celigo, Boomi, or Mulesoft.
• Ability to write simple scripts (Python, JavaScript, SQL) to validate data or automate simple tasks.
• Experience troubleshooting data or process issues between systems.
• A background in software development, accounting, data engineering, or e-commerce logistics.
• Interest or experience in leading and mentoring a growing team.

JOB Requirements and Responsibilities:

#SeniorSystemadministrator 

- #ActiveDirectory Domain, #GroupPolicies, #Domaincontroller migration and upgrades.

- File and Print sharing, #NTFS permissions. #FileServer #migrations.

- #MicrosoftExchange or #Office365 messaging, #Outlook Configurations.

- Knowledge of Data #Backups, Backup Strategies, Experience on #backuptools will be an additional advantage.

- Basic knowledge of #Routers, #Firewalls, NAT, #VPN configuration #Sonicwalll preferable.

- Knowledge and working experience on #TicketingSystems & #RemoteAdministration tools.

- Good #DesktopTroubleshooting experience.

- #AntiVirus installations and #Troubleshooting.

- Knowledge of #DHCP , #DNS Management.

- Ticketing tool and #RMM tool #Labtech, #Kaseya, #Autotask (Experience preferred)

Full Stack Developer (Dotnet & Angular)

• Develop web applications in C#, ASP.NET Core, ASP.NET MVC/WebAPI
• Design and develop backend APIs for complex custom business applications as per requirement
• Design and develop database schema, queries, stored procedures
• Develop frontend SPA using AngularJS/Angular 2+, API integration, Data binding
• Collaboration with developer team, Project managers to ideate software solutions
• Essential communication skills for customer conference calls and meetings
• Interact with clients and other stakeholders to understand their requirements/problems, provide daily updates, plan and module delivery
• Test software to ensure quality and efficiency
• Responsible to troubleshoot bugs and fix them as well as maintain/enhance existing projects
• Write technical documentation
• Working with Agile and Scrum methodologies
• Extensive knowledge of database performance optimization strategies, indexing, sharding
• Develop applications using TDD (Test Driven Development), Unit testing, Integration testing, NUnit/XUnit framework
• Design HLD/LLD architecture diagrams, Infrastructure diagrams, ER Diagrams

• C#
• NET/ASP.NET Core
• Entity Framework
• Javascript
• Typescript
• Angular
• Relational Databases (Postgresql etc.)
• NoSQL (MongoDB, DynamoDB etc.)
• NUnit/XUnit

• AWS/Azure/GCP
• Docker
• Kubernetes
• Microservices

• Understanding customer requirements and project KPIs
• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management activities.
• Managing stakeholders and external interfaces
• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for DevOps operation
• Have the technical skill to review, verify, and validate the software code developed in the project.
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
• Mentoring and guiding the team members 
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer

• Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.
• Work with the internal delivery team to ensure delivery quality to exceed client's expectations.
• Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.
• Develop, prepare, and nurture customers for testimonials, references and case studies.
• Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
• Work to identify and/or develop upsell opportunities.
• Ensure billing and collection of the assigned accounts is under control.
• Advocate customer needs/issues cross-departmentally.
• Manage account escalations.

• Proven ability to drive continuous value of solutions/products.
• Familiarity working with clients of all sizes.
• Impeccable written and verbal communication skills.
• Detail oriented and analytical.
• Strong team player but still a self-starter.
• Thrives in a multi-tasking environment and can adjust priorities quickly.