Business Development Manager

Job Overview:

We are seeking a client-focused and analytically strong Application Support Engineer

to ensure the smooth functioning, user adoption, and issue resolution of our TMS software

Quantum Beacon. This role combines client interaction with technical investigation, requiring

a balance of functional knowledge, product expertise, and clear communication to address

user queries, support ongoing operations, and contribute to continuous product

improvement.

Key Responsibilities:

Issue Management & Ticketing

 Acknowledge and log user queries received via phone, email, or support portal.

 Create, categorize, and prioritize support tickets appropriately.

 Monitor the full lifecycle of tickets, ensuring timely resolution within agreed SLAs.

 Escalate unresolved or critical issues to appropriate internal teams.

Troubleshooting & Root Cause Analysis

 Diagnose and replicate reported issues in test environments.

 Analyze system behavior, logs, and data to identify root causes.

 Coordinate with product, development, and QA teams to confirm and resolve issues.

Client & Stakeholder Communication

 Act as the primary contact for assigned client issues and feature requests.

 Provide regular updates and maintain transparent communication with both internal

and external stakeholders.

 Clearly articulate timelines, dependencies, and any additional effort or cost

implications.

Training & Onboarding

 Support onboarding of new users by setting up accounts and conducting training.

 Deliver ongoing training sessions to enhance product adoption and user

competence.

 Help users understand product features, workflows, and calculations relevant to their

roles.

Documentation & Knowledge Management

 Document issues, resolutions, FAQs, and best practices for internal knowledge

sharing.

 Prepare and maintain business requirement documents (BRDs), user manuals, and

support records.

 Maintain audit-ready documentation and provide evidence during internal or external

reviews.

Product & Change Request Support

 Capture enhancement requests or change requirements based on user feedback.

 Collaborate with internal teams to scope and plan new features.

 Track and communicate progress of approved changes to clients.

Infrastructure & Installation Support

 Assist clients with software installation, configuration, and infrastructure-related

queries.

 Coordinate with internal tech teams to resolve environment-specific issues.

Required Qualifications/Skills

1. Bachelor's degree (B.E, B.tech, BSc IT, BCA, B.Com or above) with 0-2 years of work

experience as Application support

2. Basic documentation/presentation

3. Good communication and interpersonal skills

4. Analytical thinking and problem-solving capability

5. Good Excel knowledge

Desired Qualifications

Previous experience working in the Software Services domain, preferably for BFSI sector

Job Responsibilities

• Help develop an analytics platform that integrates insights from diverse data sources.
• Build, deploy, and test machine learning and classification models
• Train and retrain systems when necessary
• Design experiments, train and track performance of machine learning and AI models that meet specific business requirements
• ML and data labelling: Identify ways to gather and build training data with automated data labelling techniques and the creation of highly accurate training datasets.
• Automatic extraction of causal knowledge from diverse information sources such as databases, news, social media, videos and images etc.
• Develop customized machine learning solutions including data querying and knowledge extraction.
• Develop and implement approaches for extracting patterns and correlations from both internal and external data sources using time series machine learning models.
• Work in an Agile, collaborative environment, partnering with other scientists, engineers, consultants and database administrators of all backgrounds and disciplines to bring analytical rigor and statistical methods to the challenges of predicting behaviors.
• Distil insights from complex data, communicating findings to technical and non-technical audiences.
• Develop, improve, or expand in-house computational pipelines, algorithms, models, and services used in crop product development.
• Constantly document and communicate results of research on data mining, analysis, and modelling approaches.
• 5+ years of experience working with NLP and ML technologies.
• Proven experience as a Machine Learning Engineer or similar role.
• Experience with NLP/ML frameworks and libraries       
• Proficient with Python scripting language
• Background in machine learning frameworks like TensorFlow, PyTorch, Scikit Learn, etc.
• Demonstrated experience developing and executing machine learning, deep learning, data mining and classification models. Conversant with the latest in NLP and NLU models including transformer architectures and in creating explainable AI
• Ability to communicate the advantages and disadvantages of choosing specific models to various stakeholders
• Proficient with relational databases and SQL. Ability to write efficient queries and optimize the storage and retrieval of data within the database. Experience with creating and working on APIs, Serverless architectures and Containers.
• Creative, innovative, and strategic thinking; willingness to be bold and take risks on new ideas.

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Mandatory Skills: AI : Artificial Intelligence .

Experience: 8-10 Years .

Hi All,

*Urgent Hiring*

Role: IT Manager

Exp: 10+

Shift: 8 AM to 5 PM (Monday to Saturday & Alternate Saturdays are off)

Location- Delhi, Daryaganj

Must have experience in a broking firm

Mandatory skill: COLOCATION (on NSE & BSE Exchange)

Worked on ESXi 5.0 &vCenter 5.0. Cloning, Creation, and Management of Virtual Machine.

• Done P2V & V2V conversion. vMotion and Storage vMotion.

• Ensured management and troubleshooting of Arbitrage setup with 120 users working in Exchanges NSE (Automated & Manual), BSE, MCX, ACE & NCDEX

Visit to shops stores market and sales product

product are perfume brands

• Getting the sale” using various customer sales methodsForecasting sales, developing “out of the box” sales strategies/models and evaluating their effectivenessEvaluating customers skills, needs and building productive long lasting relationships

• Produce well-researched, informative, and engaging content that aligns with our B2B SaaS industry, including blog posts, articles, whitepapers, case studies, and website content.
• SEO Optimization: Conduct keyword research to identify relevant search terms and phrases, and incorporate them into your content to maximize organic visibility.
• Collaborate with the marketing team to develop content strategies that align with business goals and industry trends.
• Promote your content through various channels, including social media, email marketing, and other online platforms, to increase reach and engagement.
• Create content that speaks directly to our target audience, addressing their pain points and providing valuable solutions.
• Stay current with SEO and content marketing best practices, industry trends, and competitors' strategies to continually improve our content efforts.

Responsibilities

• Develop quality software and web applications
• Analyse and maintain existing software applications
• Create and maintain SQL databases, tables, views, stored procedures etc. (Microsoft SQL Server 2008+)
• Design highly scalable, testable code
• Discover and fix programming bugs
• Monitor and maintain application security and integrity
• Communicate project status and identify technical risks
• Evaluate and recommend appropriate technologies based on product needs and industry trends

Desired Skills:

• Develop quality software and web applications
• Excellent communication and organisational skills, must be a team player
• Excellent analytical skills
• Ability to work in a fast-paced environment
• Ability to stay focused and deliver on time and on budget
• An up-to-date, working knowledge of current, past, and projected trends in the industry
• Knowledge of AI Techniques such as Neural Network Programming would be an asset
• Knowledge of Steering Behaviors Programming Techniques would be an asset

Qualifications

• Strong knowledge in .NET platform (ASP .NET) and C#
• Strong knowledge of Microsoft SQL Server 2008+ and T-SQL language
• Proficient in MS Visual Studio and TFS, including application build/deployment
• Knowledge and experience with creating and consuming web services

Educational Requirements:

Bachelor's degree diploma in computer science or software engineering

Job Description:

- Experience as a Web Methods Developer with both MFT and JDBC adapter 

experience​

- Experience in Web Methods Integration 9.x, 10.x/above.​

- AS2 transmission with partners.​

- Working experience in webMethods designer, Integration Server, Web Services 

(REST, SOAP), pub-sub model, JMS, SAP adapter, SFDC adapter, AS400 adapter, 

Web Methods Test Suit and MQ Adapters.​

- Hands on building BPM and TN integrations. Must have built process models in 

deployed them till production.​

- Hands on CAF. Must have built custom pages on CAF and deployed then till 

production.​

- Knowledge on Scrum methodology.​

- Basic Fundamental understanding, logical reasoning, problem solving approach.​

- Excellent communication.​

- Good Problem Solving approach 

Primary Skills :

- Experience as a Web methods Developer with both MFT and JDBC adapter 

experience​

- RESTful service development​

- In-depth ESB knowledge​

- Experience in SAP adapters

• 3to 4years of professional experience as a DevOps / System Engineer
• Command line experience with Linux including writing bash scripts
• Programming in Python, Java or similar
• Fluent in Python and Python testing best practices
• Extensive experience working within AWS and with it’s managed products (EC2, ECS, ECR,R53,SES, Elasticache, RDS,VPCs etc)
• Strong experience with containers (Docker, Compose, ECS)
• Version control system experience (e.g. Git)
• Networking fundamentals
• Ability to learn and apply new technologies through self-learning

Responsibilities

• As part of a team implement DevOps infrastructure projects
• Design and implement secure automation solutions for development, testing, and productionenvironments
• Build and deploy automation, monitoring, and analysis solutions
• Manage our continuous integration and delivery pipeline to maximize efficiency
• Implement industry best practices for system hardening and configuration management
• Secure, scale, and manage Linux virtual environments
• Develop and maintain solutions for operational administration, system/data backup, disasterrecovery, and security/performance monitoring