Business Development Manager (Inbound, International

About the Role :

Superworks hiring a Chat Support Executives to join our Customer Support team. As a Chat Support Executive, you will be the first point of contact for our customers on our live chat platform, answering their questions, resolving their issues, and making every interaction quick, clear, and helpful.

This role is ideal for freshers or early-career professionals who communicate well in writing, enjoy solving problems, and want to build a career in customer support and SaaS. Full product training is provided, so prior experience is welcome but not required.

Because you speak with customers all day, you will also have the chance to earn performance incentives - by recommending useful upgrades and add-ons and by referring new leads - on top of your fixed salary.

Key Responsibilities :

• Respond to customer queries over live chat promptly, professionally, and with a friendly tone.

• Understand each customer’s problem, troubleshoot it, and guide them to a clear solution.

• Manage several chat conversations at the same time without letting quality slip.

• Escalate complex or technical issues to the relevant team and follow up until they are resolved.

• Spot opportunities to recommend relevant upgrades or add-ons (cross-sell and upsell) during conversations, and encourage referrals - passing qualified leads to the sales team.

• Meet response-time, resolution-time, and customer-satisfaction (CSAT) targets.

• Record conversations accurately and keep customer information up to date.

• Share recurring problems and customer feedback with the product and support teams.

• Help improve our help center by suggesting or drafting support articles.

Required Skills (Must-Have) :

• Strong English communication is mandatory - clear written English with correct grammar, spelling, and a warm, professional tone.

• Good typing speed and accuracy (around 35-40 words per minute or higher).

• Strong reading comprehension to quickly understand what a customer needs.

• A patient, empathetic, and customer-first attitude.

• Ability to multitask and stay organized while handling multiple chats.

• Comfort using computers and web-based applications.

• A quick learner who can pick up our product and processes.

• Fresher to 1 year of experience (customer support internships count).

Good to Have :

• Familiarity with SaaS products, especially HRMS, Payroll, or related domains.

• A natural ability to notice customer needs and suggest the right solution (helpful for cross-sell, upsell, and referral incentives).

• Ability to communicate in Hindi or other regional languages.

• Any prior customer support, BPO, or internship experience.

What We Offer :

• Performance incentives for cross-sell, upsell, and new lead referrals - in addition to your fixed salary.

• Structured onboarding and full product training - no prior experience needed.

• A supportive team and a clear path to grow into senior support, QA, or customer success roles.

• Work mode: On-site.

• Shift: Rotational.

Candidate must be from a product-based company with experience handling large-scale production traffic.

2. Candidate must have strong Linux expertise with hands-on production troubleshooting and working knowledge of databases and middleware (Mongo, Redis, Cassandra, Elasticsearch, Kafka).

3. Candidate must have solid experience with Kubernetes.

4. Candidate should have strong knowledge of configuration management tools like Ansible, Terraform, and Chef / Puppet. Add on- Prometheus & Grafana etc.

5. Candidate must be an individual contributor with strong ownership.

6. Candidate must have hands-on experience with DATABASE MIGRATIONS and observability tools such as Prometheus and Grafana.

7. Candidate must have working knowledge of Go/Python and Java.

8. Candidate should have working experience on Cloud platform - AWS

9. Candidate should have Minimum 1.5 years stability per organization, and a clear reason for relocation

Position: Android Developer

Experience: 3+ - 10 Years

Location: Mumbai

Employment Type: Full-Time

About the Role

We are looking for a highly skilled and experienced Senior Android Developer to join our team. The ideal candidate will have extensive experience in Android application and SDK development, proficiency in AIDL (Android Interface Definition Language), and expertise in creating scalable and modular applications using multi-module architecture and MVVM (Model-View-ViewModel) patterns.

Key Responsibilities

• Design, develop, and maintain robust Android SDKs and libraries.
• Collaborate with cross-functional teams to define, design, and ship new SDK features.
• Implement and manage inter-process communication using AIDL.
• Develop and maintain services and background processes for seamless application functionality.
• Architect scalable multi-module Android applications with proper separation of concerns.
• Utilize the MVVM architecture for clean, testable, and maintainable code.
• Optimize application performance and memory usage.
• Write clean, well-documented, and efficient code while adhering to industry standards.
• Perform code reviews, provide mentorship, and ensure best practices are followed across the development team.
• Debug and resolve issues, ensuring application stability and reliability.
• Stay updated on the latest Android development trends, tools, and frameworks.

Key Skills and Qualifications

• 3-7+ years of professional Android development experience.
• Proven experience in building and maintaining Android SDKs.
• Strong understanding and hands-on experience with AIDL.
• Proficient in Android services, background tasks, and inter-process communication.
• Expertise in multi-module architecture for Android applications.
• Strong understanding of MVVM architecture and data binding.
• Solid knowledge of Android design principles, patterns, and best practices.
• Experience with testing frameworks (e.g., JUnit, Mockito) for unit and integration testing.
• Proficiency with tools like Git, Gradle, and Android Studio.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.

Preferred Qualifications

• Familiarity with CI/CD pipelines for Android projects.
• Knowledge of Kotlin Coroutines and Flow.
• Exposure to performance monitoring and optimization tools.
• Contributions to open-source projects or Android developer communities.
• Experience with Jetpack libraries and Compose. 

SaveIN is a fintech platform that aims to offer unique financial products and services to its members in a never seen before, fully digital avatar through its mobile app on Google and Apple play store. You can also call us a neo-banking platform!

Founded by a group of experienced CXOs from Banking, Fintech, Consulting and Media, SaveIN is working towards disrupting the way Indians transact, bank and save money.

At present, SaveIN is offering a revolutionary, new to market, product called Social Finance (SoFin™) allowing users to lend and borrow money, within their trusted contacts like family, friends and acquaintance. In due course, SaveIN aims to launch several other financial products and services in the personal finance and banking domain.

Our promise to you:

• We aim to hire the best of talent, passionate about the vision of SaveIN
• We aim to create an equal opportunity, open, challenging as well as rewarding environment to bring the best out of our people
• We are here to be a large, prosperous, profitable, and resilient organization so that we may serve our customers sustainably across economic cycles, we aim to achieve this in the most ethical and transparent manner possible
• Being compliant is not only an obligation, but a chosen way of life
• We would love to see you grow and are committed to do our best in contributing towards your success

About the role:

SaveIN is looking for a Software Engineer | React JS

You will be responsible for building visually engaging user experiences as well as using out of the box thinking to devise new techniques for presenting content and data. You will work with developers, designers, product and also the founding team.

Location: Gurgaon/ Work from home

Key responsibilities:

• Develop class leading and highly responsive front-end interfaces using React.js
• Translating designs and wireframes into high quality code and output
• Communicate effectively with UI/UX team and technical development team
• Create unit tests to ensure visual consistency and adequate functionality across releases
• Ensure cross-browser, cross-platform and multiple device compatibility and resolve issues.
• Document technical design as per internal compliance standards
• Work with senior management and external stakeholders to ensure that deliverables are met

Skills and competencies:

• Education: BE/BTech/ME/MTech/MCA
• Minimum 3-year industry experience and proficiency in developing front-end components using React JS, Angular.io, Vue.js, HTML 5, Web markup and CSS 3
• Experience in Typescript
• Hands on experience with state management tools like Redux/Mobx
• Fine understanding of Node.js based tooling like Webpack, Grunt/Gulp, NPM, Express JS, Babel, Create React App etc.
• Good knowledge of working with dynamic data (e.g., JSON, XML) through various interface types (e.g., REST, SOAP)
• Experience of working with responsive web designs across multiple platforms
• Experience with integrating Analytics Tool like Google Analytics, Mix Panel etc
• Experience in creating mock-ups/ proof-of-concepts based on wireframes
• Ability to learn new UI technologies quickly
• Understanding of SEO and accessibility issues
• Experience of full software development life cycle, standard and secure coding practices and pro
• Experience with content delivery networks and an understanding of web caching
• Experience with unit testing using frameworks such as Mocha, Chai, Enzyme, Cypress, or Jest
• Experience with Jenkins and Docker a plus
• Experience on any backend technologies Node.JS, Python, Java, PHP will be a good add on
• Experience in Scrum/Agile is desirable

Job description

Who we are looking for

· A Natural Language Processing (NLP) expert with strong computer science fundamentals and experience in working with deep learning frameworks. You will be working at the cutting edge of NLP and Machine Learning.

Roles and Responsibilities

· Work as part of a distributed team to research, build and deploy Machine Learning models for NLP.

· Mentor and coach other team members

· Evaluate the performance of NLP models and ideate on how they can be improved

· Support internal and external NLP-facing APIs

· Keep up to date on current research around NLP, Machine Learning and Deep Learning

Mandatory Requirements

· Any graduation with at least 2 years of demonstrated experience as a Data Scientist.

Behavioural Skills

· Strong analytical and problem-solving capabilities.

· Proven ability to multi-task and deliver results within tight time frames

· Must have strong verbal and written communication skills

· Strong listening skills and eagerness to learn

· Strong attention to detail and the ability to work efficiently in a team as well as individually

Technical Skills

Hands-on experience with

· NLP

· Deep Learning

· Machine Learning

· Python

· Bert

Preferred Requirements

· Experience in Computer Vision is preferred

Job Description:

• Develop and implement sales strategies to achieve sales targets
• Conduct market research to identify potential clients and market trends
• Identify new business/Sales opportunities and prospects through cold calling, email campaigns, and social media
• Meet with clients to present products or services and negotiate deals
• Conduct product demonstrations and presentations to potential clients
• Prepare and present proposals and negotiate contracts with clients
• Build and maintain relationships with existing clients to maximize sales opportunities
• Collaborate with another department to ensure the smooth delivery of products or services
• Stay up-to-date with industry trends and developments to inform sales strategies and tactics
• Provide feedback to the product development team on customer needs and preference
• Prepare and present sales reports to Sales Manager

Required Candidate profile:

• Bachelor's degree in engineering, Business, Marketing, or related field
• Proven track record in B2B sales, preferably in any IT product sales in B2B or manufacturing or AEC sales experience.
• Excellent communication and interpersonal skills
• Strong negotiation and persuasion skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and CRM software
• Willingness to travel as required

Job Title: Lead – Application Engineering

Remote | Chennai | Hyderabad | Bangalore

Tiger Analytics is a global AI and analytics consulting firm. With data and technology at the core of our solutions, our 2800+ tribe is solving problems that eventually impact the lives of millions globally. Our culture is modelled around expertise and respect with a team-first mindset. Headquartered in Silicon Valley, you’ll find our delivery centres across the globe and offices in multiple cities across India, the US, the UK, Canada, and Singapore, including a substantial remote global workforce. 

We’re Great Place to Work-Certified™. Working at Tiger Analytics, you’ll be at the heart of an AI revolution. You’ll work with teams that push the boundaries of what is possible and build solutions that energize and inspire.

Curious about the role? What your typical day would look like?

We are looking for Tech Leads working with our Application Engineering team, designing, and developing a variety of applications. More specifically, you will:

• Determine the functional, non-functional requirements and scope working with the business analysts and engineering managers
• Design and develop multi-tier, cloud-native, high performance, and scalable solutions
• Apply software engineering principles, design patterns and best practices to build solutions that are testable, secure, and robust
• Lead cross functional agile teams across the software development lifecycle
• Evaluate design alternatives using proof of concepts and collaborate with architects to choose optimal solutions
• Performing design and code reviews
• Collaborate with project/program managers to estimate, plan, and mitigate technical risks at module/project level
• Mentor and groom developers to deliver high quality solutions

What do we expect? 

• Years of Experience: 5+ years
• Relevant hands-on experience with one of more of the following:
• Programming Languages – Python with Django / Flask / Java / C#.net
• Web server technologies - Node.js / Nginx
• Database technologies - MySQL / Oracle / PostgreSQL / MongoDB
• Testing frameworks – Junit/ Selenium
• Cloud environments - AWS / Azure / GCP (Good to have)
• Good understanding of API design and development

You are important to us, let’s stay connected!

Every individual comes with a different set of skills and qualities so even if you don’t tick all the boxes for the role today, we urge you to apply as there might be a suitable/unique role for you tomorrow. 

We are an equal opportunity employer. Our diverse and inclusive culture and values guide us to listen, trust, respect, and encourage people to grow the way they desire. 

What we're looking for

• A self starter interested in solving customer problems by means of design with a demonstrated ability in research, prototyping & design.

If you are interested in introducing novel ways for companies to solve customer issues & for teams to collaborate, this may be the right role for you.

Responsibilities

• Help guide our overall strategy through design, prototyping, and market research.
• Report directly to our Head of product.
• Provide regular feedback and support.
• Partner closely with marketing to communicate brand value.
• Balance speed and quality, with a focus on tangible results.
• Present your roadmap at company-wide checkins.

Qualifications 

• 2+ years experience as a problem solver
• Natural Observationalist with high attention to detail
• Excellent communication skills
• Deep understanding of technology
• Proven record of shipping features on time and on budget
• Flexible and focussed on solutions
• Organized and self-sufficient

Skills

• UI Design
• UX design
• Figma
• User research 

• Develop first-hand intuition about the platform, the users, and the business
• Be a strategic partner of the leadership team, working closely with Engineering and Product to define the design strategy and roadmap.
• Have a deep understanding of product metrics and translate to design goals
• Lead the overall design vision that enhances our product experience.
• Build and lead a talented and high-performing team of designers with a passion for developing others, you'll coach and encourage your team towards success and cohesion.

Mandatory Skills

• Have 8+ years of professional UX design experience.
• Partner with product, engineering, business, and brand teams to deliver experiences that delight our customers and drive business results.
• Manage, hire and grow the team of designers.
• Experienced and well versed in conducting different methods of research and usability testing
• Good knowledge and understanding of design principles, interaction...