Business Development Manager

About Company:

Gevme is a Singapore based fast growing leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetise virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality. We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.

We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Join us if you want to become part of a vibrant and fast moving ​product company ​that's on a mission to connect people around the world through events.

Please check out our platform Gevme

We are on the lookout for a Customer Support Representative, who will be the face of our company in terms of making advocates out of our end-users who are using our platform to organise their events. 

Location: Remote/Work from Home

What winning in this role looks like:

• Strengthen client relationship by being the go-to-person for client challenges relating to the platform
• Manage customer service inquiries and technical issues through clear communication to keep track of support tickets and status 
• Train and guide customers with the on-boarding process on Gevme
• Acts as the "Voice of the Customer" by providing feedback to the development team on customer pain points
• Establish great relationships with internal stakeholders (Project, Product, Sales etc.) to achieve customers' goals
• Remain positive in challenging scenarios and inspire internal partners to do great work
• Assist Professional Services Team with ongoing customer deliverables if assigned 
• Act as Coordinator for long-term DIY users for specific ad-hoc requirements 
• Maintain the Support Portal with articles that will help with the client on-boarding process
• Post periodic best practices articles to help provide useful tips to our clients and users

You should:

• Have a technical background with knowledge of HTML / CSS / JS / jQuery and ideally Reactjs
• Excellent communication skills, detail-oriented, and strong understanding of client requests
• Possess a can-do attitude who loves to interact with clients both face-to-face as well as online
• Have a general understanding of the online space, including Software-as-a-Service (SaaS)
• Love to read up on anything online, be it social media, technological trends or the latest marketing techniques.

Requirements:

• Diploma/ Degree in IT or equivalent in computer sciences 
• Strong communication skills, who excel in managing clients face-to-face or online
• Past experience in front-facing function such as Account Management, or Customer Support roles 
• Minimum 1-2 years of experience in Customer Support-related roles
• Independent, highly-motivated and results-driven, able to thrive under pressure while taking pride in customer delight
• Excellent interpersonal skills with positive outlook
• Experience with any other event management and support tools a huge plus point
• HTML / CSS / JS / jQuery + ideally Reactjs (bonus)

• Configure, optimize, document, and support of the infrastructure components of software products (which are hosted in collocated facilities and cloud services such as AWS)
• Design and build tools and frameworks that support deployment and management and platforms
• Design, build, and deliver cloud computing solutions, hosted services, and underlying software infrastructures
• Build core functionality of our cloud-based platform product, deliver secure, reliable services and construct third party integrations
• Assist in coaching application developers on proper DevOps techniques for building scalable applications in the microservices paradigm
• Foster collaboration with software product development and architecture teams to ensure releases are delivered with repeatable and auditable processes
• Support and troubleshoot scalability, high availability, performance, monitoring, backup, and restores of different environments
• Work independently across multiple platforms and applications to understand dependencies
• Evaluate new tools, technologies, and processes to improve speed, efficiency, and scalability of continuous integration environments
• Design and architect solutions for existing client-facing applications as they are moved into cloud environments such as AWS
• Competencies
• Full understanding of scripting and automated process management in languages such as Shell, Ruby and/ or Python
• Working Knowledge SCM tools such as Git, GitHub, Bitbucket, etc.
• Working knowledge of Amazon Web Services and related APIs
• Ability to deliver and manage web or cloud-based services
• General familiarity with monitoring tools
• General familiarity with configuration/provisioning tools such as Terraform
• Experience
• Experience working within an Agile type environment
• 4+ years of experience with cloud-based provisioning (Azure, AWS, Google), monitoring, troubleshooting, and related DevOps technologies
• 4+ years of experience with containerization/orchestration technologies like Rancher, Docker and Kubernetes

Dear Candidates

About eMudhra 

eMudhra is a technology and digital identity and transaction management company providing solutions which ease financial and statutory needs of consumers. eMudhra was established in 2008 and is also Certifying Authority in India and Mauritius to issue Digital Signature Certificates.

eMudhra’s solutions include a range of proprietary products that span across Digital Security and Big Data Analytics. eMudhra is a market leader in India and has worked with over 26 Banks, Financial Services companies and several Government agencies in India to implement Digital Signature based solutions and Big Data Analytics platforms.

eMudhra’s R&D efforts are in cutting edge technologies such as Blockchain, Internet of Things, Artificial Intelligence. eMudhra won the e-Asia award, an award given by AFACT (A United Nations body) for implementing Digital Signatures based on India’s National ID – AADHAR to bridge Digital Divide

Work Location: eMudhra Digital Campus,Hi-Tech Defence and Aerospace Park (IT sector),Jala Hobli, B.K. Palya, Bengaluru - 562149

Note: Training completion certification provided

6 days a week Training

Free transportation is provided.

Role: Trainee

Stipend will be Rs.25000 per month.

Based on your performance – this job can be converted to permanent position after completion of your 3months Training !

JOB DESCRIPTION: 

•  Minimum Educational Qualification – Any Graduates.
• Excellent Communication Skills in English and Hindi
• Good Written communication skills in English.
• Flexibility with Rotational and Day Shifts (No Night shifts)
• A Good Team Player with desire to learn, perform and grow.
• Basic Knowledge of Computer and Microsoft office applications.
• Experience – freshers

• At least 4 years of experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Mandatory experience in MongoDB and MySql.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.

Our client has a B2C startup in the Fintech space building the payment system for the

subscription economy. We have raised pre-seed funding from some of the leading

investors in the country. A small brief about their product - To build the payment

system for the subscription economy and make it easier to discover and manage

subscription payments in India and abroad. To give subscription merchants the

power to increase their offering by providing user subscription data, multiple login

authentication, distribution and one click subscription checkouts. To enable users to

participate in the subscription economy & increase adoption of new subscriptions.

The core team come from strong backgrounds having been alumni of IIT Madras,

IIM Calcutta as well as having worked with some of the top startups in the

ecosystem including Swiggy, Mckinsey, Barclays, etc..

What we're looking for

We are looking for an experienced Python developer to join our engineering team

and help us develop our mobile application. In this role, you will be responsible for

writing and testing scalable code, developing back-end components, and integrating

user-facing elements in collaboration with front-end developers.

To be successful as a Python developer, you should possess in-depth knowledge of

object-relational mapping, experience with server-side logic, and above-average

knowledge of Python programming.

As one of the earliest members in engineering, you will have the flexibility to design

the application and systems from ground up. As any early-stage start-up, we expect

you to be comfortable wearing various hats, and be proactive contributor in building

something truly remarkable.

Responsibilities

Coordinating with development teams to determine application requirements.Python Backend Developer

2

Writing scalable code using Python programming language.

Developing back-end components.

Implement business logic in the backend

Integrating user-facing elements using server-side logic.

Create restful APIs for a seamless integration with our mobile front end

Testing and debugging applications.

Assessing and prioritizing client feature requests.

Integrating data storage solutions.

Coordinating with front-end developers.

Reprogramming existing databases to improve functionality.

Developing digital tools to monitor online traffic.

Qualifications

4+ years of experience in Python, Django, Mongo, Express, MySQL, etc

Have built applications capable of serving high volume with low latency in

production

Following practices of agile development with continuous integration/deployment

A deep understanding and multi-process architecture and the threading

limitations of Python.

Experience in deploying applications in AWS cloud

Ability to collaborate on projects and work independently when required.

Knowledge in building applications for Fintech/payments domain is a bonus

Bachelor's or Master's degree in CS or equivalent from a reputed institution

Social Media Writer and Content Manager 

Job Requirements :

1) Prior Experience as a Social Media Manager (With a Focus on Youtube)

2) Experience with Google, Facebook and Youtube Ads

3) Experience writing social media posts, captions

4) Familiarity with Search Engine optimization (SEO)

5) Experience working with Mail Chimp is desired, but not mandatory

6) Awareness with social media trends

7) Creativity and Immersion in Social Media

8) Analytical Aptitude

9) Excellent writing and language skills

10) Proficiency in Hindi and English

11) Proofreading and Editing Skills

Job Responsibilities : The candidate would be responsible for

1) Crafting Social Media Strategy and setting clear objectives for promotion, engagement, conversion of target audience.
2) Managing client's social media assets.( Social Media, SEO, Content Marketing, Email, Print and Digital Marketing)
3) Content Management 
4) Curating Weekly and Fortnightly Social Media Campaigns and overseeing their execution (Images/Video/Podcasts/Blog Posts/Snippets/One Liners/Newsletters)

5) Collating Social Media Analytics and generating insights for building online brand awareness and reputation

6) Creating and implementing fortnightly and monthly Content editorial calendars to manage content

7) Implement a publishing schedule and promote content through social advertising

8) Working with Design Team for creating Social Media Posts

9) Managing and reviewing comments and feedback section

10) Online Reputation Management (ORM) and establishing brand loyalty in the online and offline community.

11) Determining KPI for audience engagement by capturing relevant performance metrics

12) Compiling reports showcasing ROI and tweaking strategy if needed.

Salary : As Per Industry Standards

Experience : 3 to 7 Years

Qualification : Graduate in any field. 

Software : Microsoft Office Suite / Hootsuite