Business Development Manager

• Strong Product, UI/UX Designer Profile, with a focus on B2B SaaS/ Enterprise Products
• Mandatory (Experience 1) – Must have 2+ years of hands-on experience in Product design, with a strong track record in B2B SaaS
• Mandatory (Experience 2) – Must have experience in designing for complex domains such as automation platforms, low-code platforms, data management tools etc
• Mandatory (Tools) – Proficient in Figma and familiar with modern design tools such as Notion, Framer, Webflow, Builder.io, Zapier, Replit, Lovable.
• Mandatory (Portfolio) – Strong portfolio showcasing case studies, user research and UX work for B2B Enterprise SaaS products

Preferred

• Preferred (Products) – Experience with or understanding of platforms like Atlan, Retool, Perplexity, Claude, Zapier, or similar.
• Preferred (Domain Expertise) – Deep understanding of at least one vertical: automation, low code, or data engineering, AI agents able to handle backend integration and schema workflows.

Job Title: .NET Developer 

Experience Required: Minimum 2 years

Key Skills: C#, ASP.NET, MVC, SQL Server, Front-end technologies (preferred), Agile methodologies (preferred)

Job Description:

We are seeking a skilled .NET Developer to join our team at EaseMyTrip. This is a replacement position, and we are looking for a candidate with a minimum of 2 years of professional experience in .NET development. The ideal candidate will be responsible for designing, developing, and maintaining high-quality software solutions.

Key Responsibilities:

• Develop, test, and maintain software applications using .NET technologies.
• Collaborate with cross-functional teams to define, design, and implement new features.
• Troubleshoot, debug, and resolve technical issues promptly.
• Participate in code reviews and ensure adherence to coding standards.
• Contribute to the continuous improvement of development processes and practices.

Requirements:

• Proficiency in C#, ASP.NET, and MVC frameworks.
• Experience with SQL Server and database management.
• Familiarity with front-end technologies (e.g., HTML, CSS, JavaScript) is a plus.
• Understanding of agile development methodologies.
• Strong problem-solving skills and attention to detail.

Main Responsibilities:

• Logging all relevant incident/service request details, allocating categorization and prioritization codes.

• Providing first-line investigation and diagnosis using approved tools, systems and procedures.

• Resolving/fulfilling incidents/service requests that are in scope.

• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.

• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.

• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.

• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).

• Keeping customers informed of progress.

• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.

• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.

• Ensure the Configuration Management System (CMS) is maintained/updated.

• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.

• Ensure communication at all times is clear, concise, meaningful, professional and efficient.

• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.

• Identify need for Problem Management for reoccurring Incidents/Events.

• Understanding of and familiarity with Customers’ services and solutions.

• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).

• Actively participate as required in meetings (customer, 3rd party, internal).

• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.

• Act as delegate for Senior staff.

• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff. 

Experience

• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).

• 12+ x months in a process driven organization (must).

• Experience working in a multi-cultural/international environment (desirable).

• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).

Job Responsibilities:

• Create standard RESTful APIs
• Define API models
• Define Database models
• Communicate with other teams about breaking changes
• Maintain code quality
• Optimizing services for maximum performance

Requirements:  5+ years of work experience

• Advanced understanding of SQL ( NoSQL is a plus)
• Proficient understanding of Node.js
• Willingness to learn new ways of doing things
• Experience exposing functionality through RESTful APIs and GraphQL
• Perform performance tuning and query optimization using native SQL Server tools
• Ensure performance, security, and availability of databases
• Should be familiar with the AWS ecosystem and services
• Experience in deployment of scalable, low-latency, and highly available distributed systems
• Experience with Scrum/Agile development

Starting salary 20000 INR, expecting salary 40000+ INR 

Effebot is looking for managers who will be selling...Effebot! 

Hello, we’re an international company, founded in Russia in 2013. Though we’re located in Perm, we’re expanding worldwide and now are looking for new team members! 

Effebot is an effective voice mailing service which provides smart robocalls with IVR customization and speech recognition.

Effebot can be used for any outbound calls: cold callings, surveys, complaints and claims fixing, notifications, etc. It can easily and quickly inform clients about promotions, sales or news. Effebot also provides cloud solutions for inbound calls.

We are a team of 130+ great specialists, and we are happy to welcome new employees to our ranks.

You may see more on our website: https://effebot.com/">https://effebot.com/ 

So, if you: 

• have a successful experience in cold calling sales (from 2 years);
• have an experience of remote work, enjoy it, know how to organize your work day by yourself;
• are responsible - we trust you to be our representative in your country and we want to rely on you;
• are ambitious - with good motivation you’ll be earning more; 
• can fluently speak English (other languages are a nice advantage!);
• are proud to call your speech diverse and literate.

Then you’re welcome to apply to our team!

What you’ll need to do: 

• search for new clients in India; 
• effectively negotiate with clients’ representatives of different levels;
• develop clients;
• make a lot of outbound calls;
• work in the amoCRM system.

What you need to have:

• computer;
• access to Internet;
• USB headphones;
• willing to work and earn. 

Salary conditions: 

• after onboarding your salary is around 20000 INR monthly 
• plus 20-30% from sales you made
• we expect you to earn at least 500-600$. 

Work conditions: 

• remote work (you work from your home);
• working hours 10-19 (IST);
• working days are from Monday to Friday; 
• good-working onboarding process;
• career perspectives.