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Description
Do you dream about code every night? If so, we’d love to talk to you about a new product that we’re making to enable delightful testing experiences at scale for development teams who build modern software solutions.
What You'll Do
Troubleshooting and analyzing technical issues raised by internal and external users.
Working with Monitoring tools like Prometheus / Nagios / Zabbix.
Developing automation in one or more technologies such as Terraform, Ansible, Cloud Formation, Puppet, Chef will be preferred.
Monitor infrastructure alerts and take proactive action to avoid downtime and customer impacts.
Working closely with the cross-functional teams to resolve issues.
Test, build, design, deployment, and ability to maintain continuous integration and continuous delivery process using tools like Jenkins, maven Git, etc.
Work in close coordination with the development and operations team such that the application is in line with performance according to the customer's expectations.
What you should have
Bachelor’s or Master’s degree in computer science or any related field.
3 - 6 years of experience in Linux / Unix, cloud computing techniques.
Familiar with working on cloud and datacenter for enterprise customers.
Hands-on experience on Linux / Windows / Mac OS’s and Batch/Apple/Bash scripting.
Experience with various databases such as MongoDB, PostgreSQL, MySQL, MSSQL.
Familiar with AWS technologies like EC2, S3, Lambda, IAM, etc.
Must know how to choose the best tools and technologies which best fit the business needs.
Experience in developing and maintaining CI/CD processes using tools like Git, GitHub, Jenkins etc.
Excellent organizational skills to adapt to a constantly changing technical environment
Key Responsibilities:
- Work with the development team to plan, execute and monitor deployments
- Capacity planning for product deployments
- Adopt best practices for deployment and monitoring systems
- Ensure the SLAs for performance, up time are met
- Constantly monitor systems, suggest changes to improve performance and decrease costs.
- Ensure the highest standards of security
Key Competencies (Functional):
- Proficiency in coding in atleast one scripting language - bash, Python, etc
- Has personally managed a fleet of servers (> 15)
- Understand different environments production, deployment and staging
- Worked in micro service / Service oriented architecture systems
- Has worked with automated deployment systems – Ansible / Chef / Puppet.
- Can write MySQL queries
knowledge of EC2, RDS and S3.
● Good command of Linux environment
● Experience with tools such as Docker, Kubernetes, Redis, NodeJS and Nginx
Server configurations and deployment, Kafka, Elasticsearch, Ansible, Terraform,
etc
● Bonus: AWS certification is a plus
● Bonus: Basic understanding of database queries for relational databases such as
MySQL.
● Bonus: Experience with CI servers such as Jenkins, Travis or similar types
● Bonus: Demonstrated programming capability in a high-level programming
language such as Python, Go, or similar
● Develop, maintain and administer tools which will automate operational activities
and improve engineering productivity
● Automate continuous delivery and on-demand capacity management solutions
● Developing configuration and infrastructure solutions for internal deployments
● Troubleshooting, diagnosing and fixing software issues
● Updating, tracking and resolving technical issues
● Suggesting architecture improvements, recommending process improvements
● Evaluate new technology options and vendor products. Ensuring critical system
security through the use of best in class security solutions
● Technical experience or in a similar role supporting large scale production
distributed systems
● Must understand overall system architecture , improve design and implement new
processes.
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Implement consistent observability, deployment and IaC setups
- Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
- Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Lead infrastructure security audits
Requirements
- At least 7 years of experience in handling/building Production environments in AWS.
- At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Experience in security hardening of infrastructure, systems and services.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.
Key Sills Required for Lead DevOps Engineer
Containerization Technologies
Docker, Kubernetes, OpenShift
Cloud Technologies
AWS/Azure, GCP
CI/CD Pipeline Tools
Jenkins, Azure Devops
Configuration Management Tools
Ansible, Chef,
SCM Tools
Git, GitHub, Bitbucket
Monitoring Tools
New Relic, Nagios, Prometheus
Cloud Infra Automation
Terraform
Scripting Languages
Python, Shell, Groovy
· Ability to decide the Architecture for the project and tools as per the availability
· Sound knowledge required in the deployment strategies and able to define the timelines
· Team handling skills are a must
· Debugging skills are an advantage
· Good to have knowledge of Databases like Mysql, Postgresql
It is advantageous to be familiar with Kafka. RabbitMQ
· Good to have knowledge of Web servers to deploy web applications
· Good to have knowledge of Code quality checking tools like SonarQube and Vulnerability scanning
· Advantage to having experience in DevSecOps
Note: Tools mentioned in bold are a must and others are added advantage
Job Description:
Responsibilities
· Having E2E responsibility for Azure landscape of our customers
· Managing to code release and operational tasks within a global team with a focus on automation, maintainability, security and customer satisfaction
· Make usage of CI/CD framework to rapidly support lifecycle management of the platform
· Acting as L2-L3 support for incidents, problems and service request
· Work with various Atos and 3rd party teams to resolve incidents and implement changes
· Implement and drive automation and self-healing solutions to reduce toil
· Enhance error budgets and hands on design and development of solutions to address reliability issues and/or risks
· Support ITSM processes and collaborate with service management representatives
Job Requirements
· Azure Associate certification or equivalent knowledge level
· 5+ years of professional experience
· Experience with Terraform and/or native Azure automation
· Knowledge of CI/CD concepts and toolset (i.e. Jenkins, Azure DevOps, Git)
· Must be adaptable to work in a varied, fast paced exciting, ever changing environment
· Good analytical and problem-solving skills to resolve technical issues
· Understanding of Agile development and SCRUM concepts a plus
· Experience with Kubernetes architecture and tools a plus
Implementing various development, testing, automation tools, and IT infrastructure
Selecting and deploying appropriate CI/CD tools
Required Candidate profile
LinuxWorking knowledge of any webserver eg- NGINX or Apache
Azure DeVops
On premises to Azure Migration
Docker, Kubernetes
Terraform CI CD pipeline
9+ Location
Budget – BG, Hyderabad, Remote , Hybrid –
Budget – up to 30 LPA
As part of the engineering team, you would be expected to have
deep technology expertise with a passion for building highly scalable products.
This is a unique opportunity where you can impact the lives of people across 150+
countries!
Responsibilities
• Develop Collaborate in large-scale systems design discussions.
• Deploying and maintaining in-house/customer systems ensuring high availability,
performance and optimal cost.
• Automate build pipelines. Ensuring right architecture for CI/CD
• Work with engineering leaders to ensure cloud security
• Develop standard operating procedures for various facets of Infrastructure
services (CI/CD, Git Branching, SAST, Quality gates, Auto Scaling)
• Perform & automate regular backups of servers & databases. Ensure rollback and
restore capabilities are Realtime and with zero-downtime.
• Lead the entire DevOps charter for ONE Championship. Mentor other DevOps
engineers. Ensure industry standards are followed.
Requirements
• Overall 5+ years of experience in as DevOps Engineer/Site Reliability Engineer
• B.E/B.Tech in CS or equivalent streams from institute of repute
• Experience in Azure is a must. AWS experience is a plus
• Experience in Kubernetes, Docker, and containers
• Proficiency in developing and deploying fully automated environments using
Puppet/Ansible and Terraform
• Experience with monitoring tools like Nagios/Icinga, Prometheus, AlertManager,
Newrelic
• Good knowledge of source code control (git)
• Expertise in Continuous Integration and Continuous Deployment setup using Azure
Pipeline or Jenkins
• Strong experience in programming languages. Python is preferred
• Experience in scripting and unit testing
• Basic knowledge of SQL & NoSQL databases
• Strong Linux fundamentals
• Experience in SonarQube, Locust & Browserstack is a plus

