1. Call the list given and pitch the product
2. Arrange discussions of students with founders
3. Update the CRM to ensure the reporting
Shubham Vishwakarma
Full Stack Developer - Averlon
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React.js
Redux/Flux
HTML/CSS
JavascriptFull Stack senior developer with ReactJS & Redux
-
Node js with Express framework
- Knowledge of HTML, CSS and Javascript with React JS
- Experience with MongoDB
- Knowledge of RESTful APIs.
- Experience with web paradigms such as REST, Responsive Web Design etc.
- Experience with CI/CD tooling (at least Git and Jenkins)
- Good understanding of code versioning tools, such as GIT
- Good to know Agile/Scrum/Kanban
Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
- Identify customer needs and recommend appropriate solutions.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Keep records of customer interactions, comments, and complaints.
- Ensure customer satisfaction and provide professional customer support.
Requirements:
- Proven customer support experience or experience as a client service representative.
- Excellent communication and problem-solving skills.
- Ability to multi-task, prioritize, and manage time effectively.
- High school diploma or equivalent; college degree preferred.
Preferred Skills:
- Experience in a call center or BPO environment.
- Knowledge of customer relationship management (CRM) systems.
- Fluency in English.
Note: Cab facility (only drop) available for female candidates.
Job Type: Full-time
Pay: ₹13,000.00 - ₹22,000.00 per month
Shift:
- Night shift
- US shift
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Other Benefits:
- Performance bonus
Avishya is an Omnichannel high end Indian Ethnic Apparel Retail Company. We sell finely curated Heritage Handloom Sarees and Dress Material from weavers & artisans from Across India.
Job Description:
Designation: Store Sales & Customer Support - Executive (Female)
Roles and Responsibilities:
- Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
- Understand customer needs and communicate how the product adds value to meet those needs.
- Upsell or cross-sell additional products or services to maximize sales revenue.
- Provide personalized recommendations and suggestions based on customer preferences.
- Follow up with customers to ensure their satisfaction and encourage repeat purchases.
- Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
- Order checking and Quality Checks prior to shipping products to customers.
- Follow up with Logistics for tracking shipments, and order fulfilment.
- Make video product demos of sarees and clothes to customers who need more information.
Key Skills:
- English communication skills - Oral, Telephonic and Written.
- Pleasant and sweet temperament.
- Systematic follow ups with customers.
- 0-2 Years of experienced candidates can apply.
- Retail experience is an added advantage.
Location: Chennai
Website: www.avishya.com
The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.
Responsibilities
- Build relationships with prospective clients
- Must be comfirtable with cold calling
- Maintain consistent contact with existing clients
- Manage sales pipeline
- Analyze market and establish competitive advantages
- Track metrics to ensure targets are hit
Qualifications
- Bachelor's degree 2+ years in sales industry
- Experience in full sales cycle including deal closing Demonstrated sales success
- Strong negotiation skills
- Strong communication and presentation skills
- CRM experience is preferred
Salary - Up to 22k In hand
JavaJavascriptJob Summary:
A Project Manager is responsible for planning, executing, and closing projects while ensuring they meet their objectives, are completed on time, within scope, and within budget. They lead cross-functional teams, communicate with stakeholders, and manage project risks.
Key Responsibilities:
Project Planning:
Define project scope, goals, and deliverables.
Develop a detailed project plan, including schedules, budgets, and resource allocation.
Create a project timeline and set milestones.
Team Leadership:
Assemble project teams and assign responsibilities.
Provide clear direction and motivation to team members.
Foster collaboration and effective communication among team members.
Resource Management:
Allocate and manage project resources, including personnel, equipment, and materials.
Monitor resource utilization and adjust as needed to meet project goals.
Risk Management:
Identify potential project risks and develop risk mitigation strategies.
Proactively address issues that may impact project success.
Budget Management:
Create and manage the project budget.
Monitor project expenditures and ensure they stay within budget constraints.
Quality Control:
Establish and monitor project quality standards.
Conduct regular quality assessments and take corrective actions as needed.
Communication:
Maintain open and clear communication with stakeholders, team members, and project sponsors.
Provide regular project status updates and reports.
Documentation:
Maintain accurate project documentation, including project plans, schedules, and reports.
Ensure all project documentation is organized and easily accessible.
Change Management:
Handle changes to project scope or requirements and assess their impact on the project.
Seek approvals for changes when necessary.
Project Closure:
Ensure all project deliverables are met and approved.
Conduct a project post-mortem to evaluate the project's success and identify areas for improvement.
Regards,
HR Team
ACE Online
- Communicating with customers through various channels (email/chat)
- Take ownership of the tickets and resolve the inquiry to customer’s expectations to deepen the relationship and achieve highest level of customer satisfaction
- Deliver extraordinary service by responding to questions concerning signups, bank and card interest rates, managing disputes and others
- Keeping records of customer interactions, transactions, comments, and complaints.
- Build rapport quickly with customers/clients and put them at ease
- Proven high initiative and energy level with good influencing, decision-making and collaboration skills
- Deliver on Customer Service Metrics as Per Goals ( Customer Satisfaction, Value Generation, Query Resolution, Call Handling Time, Quality etc.)
- Keeping yourself updated on company products to effectively manage customer queries.
- Smart Graduates with excellent communication skills
- 1 year to 3 years of experience working in customer support roles
- Demonstrated ability to handle highly complex and manual queries, excel knowledge
- Candidate with Corporate Card/Credit Card Servicing knowledge is preferred
- Empathetic, organised, problem solver
- Open to work in shifts (rotational day and night shifts).
- This is full-time, work from an office opportunity based out of Bangalore.
- No Cab facility will be provided but shift allowance will be provided.
