Business Development Intern

iOS Developer:

1+ years of experience in iOS mobile application development

• Proficient with Swift and Cocoa Touch
• Experience with iOS frameworks such as Core Data, Core Animation, Core Location etc
• Experience in Design patterns such as POP, MVVM, CleanSwift, Facade
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Familiarity with cloud message APIs and push notifications
• Understanding of Apple's design principles and interface guidelines
• Ensure the performance, quality, and responsiveness of applications
• Experience with offline storage, threading, and performance tuning
• Understanding of the full mobile development life cycle
• Understanding of Git

●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).

● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.

● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.

● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.

● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.

● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).

● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.

● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.

● Perform other duties as assigned by management.

The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards. 

Work Experience Requirement

●Must have prior QA Lead experience in BPO set up

● Experience working in performance based setting

● Demonstrate leadership capability

● Provide mentorship to QA

● Strong analytical and problem solving skills

● Has a comprehensive understanding of QA concepts and principles.

● Basic to Proficient knowledge on data reporting and analysis.

● People management and development skills

● Project Management

● Proficient in Microsoft Excel

● Must be willing to report onsite in Cambodia

Salary Php80,000

INR 117,587

• Writing, editing and publishing engaging, compelling and trending posts for social media networks (e.g. Facebook, Instagram, Linkedin and Twitter)
• Proofread the content for grammar, punctuation and spelling.
• Create monthly content calendars and take approval from clients.
• Maintain content hygiene of the social media pages.
• Tracking and reporting on social media insights (e.g. traffic, engagement, conversion rates, shares etc.)
• You will be responsible for establishing and nurturing strong relationships with clients. This involves regular communication, understanding their needs

Requirements

• Experience: Fresher
• Ability to create innovative social media content, supported by relevant images and videos
• Creative thinking and Creative Writing skills.
• Proficiency in English
• Strong verbal as well as written communication skills
• Exceptional time-management and organizational skills
• A keen eye for details

Job Type: Fresher

Salary: ₹20,000.00 - ₹25,000.00 per month

Schedule:

• Morning shift

Expected Start Date: 17/04/2023

Role : 

• Understand and translate statistics and analytics to address business problems
• Responsible for helping in data preparation and data pull, which is the first step in machine learning
• Should be able to do cut and slice data to extract interesting insights from the data
• Model development for better customer engagement and retention
• Hands on experience in relevant tools like SQL(expert), Excel, R/Python
• Working on strategy development to increase business revenue

Requirements:

• Hands on experience in relevant tools like SQL(expert), Excel, R/Python
• Statistics: Strong knowledge of statistics
• Should able to do data scraping & Data mining
• Be self-driven, and show ability to deliver on ambiguous projects
• An ability and interest in working in a fast-paced, ambiguous and rapidly-changing environment
• Should have worked on Business Projects for an organization, Ex: customer acquisition, Customer retention.

Primary Skill: Java Script

Secondary: HTML5,JS Library- React.js,React JS,User Experience Design

HTML, CSS, CSS3, JavaScript, Object Oriented JS, Angular JS, Ecma Script (ES6),React JS/Angular/TypeScript

Basic understanding of HTTP protocol, Web Application Design/Architecture

OOPS concept, JSON, AJAX

Knowledge of REST API

Basic understanding of Git

Basic understanding of client-server communication

Ready to take up challenges at work

Learning ability

Team spirit

Basic understanding of single page web application

Analytical Skills

Communication

Adaptability

Logical and Problem Solving

Responsibilities

Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns

Design, build and maintain our social media presence

Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)

Identify trends and insights, and optimize spend and performance based on the insights

Brainstorm new and creative growth strategies

Plan, execute, and measure experiments and conversion tests

Collaborate with internal teams to create landing pages and optimize user experience

Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points

Instrument conversion points and optimize user funnels

Collaborate with agencies and other vendor partners

Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

Requirements

BS/MS degree in marketing or a related field

Proven working experience in digital marketing

Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns

Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate

Experience in optimizing landing pages and user funnels

Experience with A/B and multivariate experiments

Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)

Working knowledge of ad serving tools (e.g., DART, Atlas)

Experience in setting up and optimizing Google Adwords campaigns

Working knowledge of HTML, CSS, and JavaScript development and constraints

Strong analytical skills and data-driven thinking

Up-to-date with the latest trends and best practices in online marketing and measurement