Technical Delivery Manager

ROLE OVERVIEW:

• The Learning Architect will be a visionary and influential professional whose core responsibility is to strategically guide the development of innovative and effective learning services/products in a customer-facing capacity, often requiring travel to engage with customers. This role demands deep expertise across the entire learning services/products lifecycle, from initial customer consultation and conceptualization to successful implementation and evaluation, grounded in a strong understanding and application of various instructional systems design methodologies and emerging learning technologies. The Learning Architect will champion the strategic integration of simulations, AR/VR, game-based learning, gamification, and other new learning technologies to enhance both comprehensive macro learning programs and targeted micro learning initiatives, ensuring culturally sensitive and accessible learning experiences for diverse learners.

RESPONSIBILITES:

- Strategic Direction in Learning Services/Product Development & Customer Engagement:

- Define and champion the vision and strategy for customer-facing learning services/products, aligning with organizational goals and customer needs. Apply adult learning principles, instructional design (ADDIE, SAM, Agile ISD), and leverage simulations, AR/VR, gamification, and new technologies. Ensure quality, accessibility,

and cultural relevance.

- Human-Centric Learning Experience Design:

- Design innovative, engaging learning experiences using advanced instructional methodologies. Integrate simulations, AR/VR, and game-based learning to enhance knowledge transfer. Develop learning architectures that combine diverse content formats and interactive tools.

- Compelling Content Creation & Adaptation:

Oversee high-quality, culturally sensitive content development for macro and microlearning. Use AI ethically and explore AR/VR and games for immersive delivery.Innovate content formats to improve retention across diverse audiences.

Culturally Intelligent & Inclusive Design:

- Embed cultural intelligence and accessibility into all learning products, ensuring inclusivity in simulations, games, and AR/VR. Guide teams on localization, dialects, and accessibility for diverse learners.

- Digital Learning Development & Deployment:

Direct the use of authoring tools, LMS/LXPs, and digital platforms for scalable learning solutions. Evaluate emerging technologies (AR/VR, game development) to enhance learning impact, considering customer infrastructure.

- Quality & Impact Excellence:

Enforce rigorous QA standards for accuracy, functionality, and cultural appropriateness.Analyze feedback and analytics to improve learning effectiveness, particularly in game-based and immersive experiences.

-Strategic Thinking & Customer Alignment:

Align learning services with customer business needs, industry trends, and evolving learning technologies to foster long-term partnerships.

-Vision & Innovation Driver:

Promote innovation by adopting new technologies and pedagogical approaches,including simulations, AR/VR, and gamification, to deliver cutting-edge customer

solutions.

-Teamwork & Collaboration:

Foster collaboration between internal teams, SMEs, and customers, ensuring seamless integration of new learning technologies and clear communication.

- Communication & Influence:

Articulate the vision and benefits of learning solutions, including AR/VR and gamification,to stakeholders, building buy-in through persuasive, design-backed rationale.

- Developing Others:

Mentor teams in instructional design, cultural sensitivity, and emerging technologies,enhancing customer-focused expertise.

- Project Guidance & Partnership:

Ensure efficient project execution and strong customer relationships through proactive communication and alignment with their needs.

- QUALIFICATION AND EXPERIENCE:

• Advanced degree (Master’s required, PhD preferred) in ISD, Educational Technology,

• Learning Sciences, Game Design, HCI, or a related field, with expertise in ISD methodologies, AR/VR, and game-based learning.

• 12+ years of experience leading the strategic development of complex e-learning solutions, applying ISD models (ADDIE, SAM, Agile ISD) and innovative technologies in customer-facing roles.

• Strong knowledge of learning theories, human-centric design, CRM, and emerging tech (AR/VR, game design, AI-powered tools, and learning analytics).

• Proven leadership in managing product teams, engaging customers, and delivering inclusive, accessible global learning experiences.

• Strategic thinker with excellent project management (including Agile), communication, and presentation skills, particularly in advocating for new learning technologies.
• Commitment to cultural intelligence and accessibility in games/immersive tech.Willingness to travel and deep understanding of learning trends, ISD applications, and macro/micro learning best practices.

We are seeking an experienced Senior Software Engineer to join our Vet Healthcare Technology team. In this role, you will design, develop, and maintain cloud-native applications on Azure that power our Practice Management platform. You’ll collaborate closely with cross-functional teams—clinical SME’s, architects, QA, and DevOps—to deliver robust, scalable, and secure solutions utilizing .NET 8, React, and modern Azure services.

Key Responsibilities

• Architecture & Design
• Lead design discussions and apply proven design patterns (e.g., CQRS, Repository, Factory) to ensure clean, maintainable code.
• Define microservices boundaries and integration strategies (APIs, messaging) for HL7 and FHIR data flows.
• Development & Integration
• Build backend services in .NET 8, leveraging Azure Functions, Logic Apps, Service Bus, API Gateway, and Storage Services.
• Develop responsive front-end interfaces using React, TypeScript, and state-management libraries (e.g., Redux or Context API).
• Implement data persistence layers for SQL Server and PostgreSQL, including schema design, stored procedures, and performance tuning.
• Integrate with healthcare standards (HL7 v2/v3, FHIR R4) and third-party systems via secure, high-throughput interfaces.
• Quality & Compliance
• Write unit and integration tests to ensure code quality; participate in code reviews and pair-programming sessions.
• Follow best practices for security, privacy, and compliance in healthcare (HIPAA, GDPR, etc.).
• Mentorship & Collaboration
• Mentor mid-level engineers, drive knowledge-sharing sessions, and contribute to technical roadmaps.
• Work in an Agile/Scrum environment: estimate user stories, attend sprint ceremonies, and deliver incremental value.

This is a build role and so our ideal candidate has the passion and experience to create the best possible people strategy for our team, using a combination of best practices, insight and innovation with an understanding of the needs of a growth stage company.

Job responsibilities include, but are not limited to:

People Management & Leadership: Lead the P& C team to continue developing People & Culture processes as outlined below. Continue to develop the existing team of People leaders through coaching, mentorship, and leadership. Recruit and hire new P& C staff as needed.

Employee Lifecycle Management: Oversee the end-to-end employee lifecycle from onboarding and development, through to transitions and exits, creating a positive experience for all employees and driving engagement. This will include the development of a data-driven framework for continuous improvement in all aspects of the employee experience.

Talent Acquisition and Recruitment: Partner with talent acquisition team on strategies including job description creation, vacancy advertising, candidate screening, interviewing, and hiring processes - ensuring the adoption of best practices in inclusive hiring.

Compensation and Benefits: Develop and implement a competitive compensation philosophy and benefits strategy that motivates employees, supports retention, and attracts new talent.

Talent Management and Succession Planning: Implement comprehensive talent management strategies that ensure the right people are in the right roles, manage performance, provide career development opportunities, develop skills matrices, and oversee promotions and transitions. Develop and execute succession-planning strategies that ensure business continuity and support our future growth.

Learning and Development: Develop and implement comprehensive learning and development programs, focusing on the skills and knowledge that employees need to excel in their roles. Develop a strategic L& D program to support Parachute's leaders to help the company level up and scale.

Diversity, Equity, and Inclusion (DEI):Champion DEI by fostering a work environment that values diverse perspectives, promotes equal opportunities, and is inclusive of all employees. Develop policies and procedures that reflect the company's DEI-B Values.

Employee Relations: Create and support a program that strengthens relationships between employees and the organization, resolving workplace conflicts, handling disciplinary procedures, and promoting employee well-being. Use metrics to address systemic issues, define root problems of employee-relation issues, and create programs to systematically address them. Support existing P& C team currently responsible for this function.

Legal Compliance: Ensure all HR policies and practices comply with local, state, and federal labor laws and regulations.

Organizational Development, Design, and Change Management:Drive organizational development and design efforts, working in collaboration with senior leaders across the organization to develop key HR staffing plans for new and existing departments.

HR Metrics, Analytics, and Strategic Investment:Implement a comprehensive HR dashboard that tracks key metrics across all HR functions. Utilize data analytics to inform strategic decision-making and guide investment in new full-time employees (FTEs), thereby maximizing profitability and optimizing capital deployment.

Future-of-Work Thought Leadership:Be a strategic thinker on how to position Parachuters to help the company achieve its 3-5-7+ year ambitions. Have well-researched and thoughtful stances on topics such as hybrid, remote-first, time-off, flexible time, sabbatical programs, comp philosophy, etc. to fully leverage the People & Culture function as a differentiator for the company.

What will set this person apart:

• Proven business leader with 3+ years of leadership or management experience, in a leadership role within Human Resources.
• Experience working in a high-growth tech startup or similar fast-paced industry is strongly preferred.
• Demonstrated expertise in various aspects of HR management, including but not limited to talent management, learning & development, compensation strategy, and legal compliance.
• Experience managing the end-to-end employee lifecycle and succession planning.
• Proven track record of strategic thinking and decision-making ability, with the capacity to manage a critical function within the company.
• Experience leading a team of HR professionals and working closely with senior leaders and executives in an organization.
• Strong understanding of HR metrics and data-driven decision-making.
• Excellent communication, negotiation, and presentation skills.

Benefits

• 21 days of paid vacation, 7 days sick leave, 3 days of no questions asked leave
• Encouraged time off on your birthday
• Flexibility for remote work on a case by case basis
• Comprehensive insurance plans (from Plum) and commuter benefits
• Rewards for every work anniversary
• One month paid sabbatical after your five year Skimm'versary as a full-time employee. and more.

We are looking "SAP PS Functional Consultant" with good experience 7+ Years of Experience in SAP PS support / implementation with knowledge of integration to other modules. 

• Will be able to Configure SAP PS Module as per Change Requests, Assessment Reports & Business Blueprint Documents. 

• Must be able to produce/perform System Configuration, System developments & Testing Reports and conduct Training Sessions. 

• Able to conduct User Acceptance Testing and Training Sessions. 

• Able to Handle project Testing Data & Project Cutover Data. 

• Expert in Master Data Management of SAP PS related Objects. 

• Support End Users for all SAP Project Systems processes including cost planning, controlling & procurement items. 

• Able to support reporting requirements from Business. 

• Ability to communicate effectively.

Your role and responsibilities

• Integrating REST APIs in front-end application using React JS
• Implementing business logic in front-end application using javascript, should be able to handle complex JSON architecture.
• Should be able to manage states using Redux, Redux thunk/saga, Mobx.
• Should be comfortable in using both functional and class components in React.
• Should be able to create reusable components to make efficient applications. We hate code duplication.
• Must be familiar with popular React UI libraries like Material UI, Antd.
• Implement best practices and constantly learn new ways of keeping codebases up to date.
• Having knowledge in Typescript, GraphQL, NextJS, Socket.io is like a match made in heaven.

Criteria

• 2+ years of work experience with Javascript and React JS.
• Proficient understanding of code versioning tools, such as Git.
• Open-minded individual, open to learning new things
• A bit lazy is okay. Lazy people always find the quickest way to reach the solution. They write the most efficient code. We love that.
• You care about the design and user experience of an application. The choice of third-party libraries should be elegant.

• Responsible for the successful technical delivery of code and design documents
• Responsible to evaluate and review design frameworks and methodologies.
• Responsible for organizing, documenting, and review work items scope from a technical point of view.
• Responsible for scoping, designing, development, reviews, and complete delivery from the technical end.
• Review and validate estimates for complex projects to ensure correct sizing of work.
• Participates in POCs, validates the complex technical solution, performs estimates and collateral consolidation.
• Lead and coach a team of junior developers

Requirement

• Strong experience in the development of microservices-based applications using JEE technologies Spring Boot, and Spring MVC, JPA, and Hibernate.
• Experience in handling integration with multiple legacy systems by creating/consuming services in SOAP/REST/MQ, Apache Camel integration framework.
• Strong experience in developing web applications using single-page architecture and a responsive design using Angular, Bootstrap, and building hybrid mobile applications
• Understanding of front-end technologies, such as HTML5, and CSS3
• Containerizing applications using Docker/Kubernetes
• Setting up CI/CD pipelines using GIT, Jenkins, SonarQube is a plus
• Setting up applications for log monitoring using ELK stack and performance monitoring using Prometheus and Grafana is a plus
• Ensure quality and timeliness of implementation of activities related to design, build and implementation of work product; participate in activities related to requirements elicitation, validation of architecture, creation, and review of design; provide pseudo code to the team; assign and review tasks for work product implementation with the objective of ensuring the highest levels of service offerings in own technology domain
• Performs high and low-level design provides pseudo-codes, implements the prototype, and does design reviews in order to deliver design documents as per customer requirements
• Provides inputs for an overall implementation plan, lead deployment of applications, infrastructure, and post-production support activities
• Interface with customer for issue resolution, provide status updates, Build customer confidence in team`s ability to deliver in order to support high customer satisfaction
• Understand client-side business requirements and provide value-led solutions. Should have strong and clear verbal and written communication skills including addressing escalations, presenting status in management meetings. Excellent client interfacing skills, mentoring skills
• Experienced in developing microservices/APIs using REST principles
• Experienced in JEE technologies, Spring Boot, Spring MVC, Hibernate, Swagger
• Experienced in using Queues (ActiveMQ/RabbitMQ, Kafka) and integration frameworks like Apache Camel
• Experienced in Front End skills include Angular, CSS, SAAS, Node, NPM, Bootstrap
• Experience with one of the application servers like Tomcat, JBoss EAP, IBM WebSphere
• Experience with relational databases like Postgres, Oracle DB2, and NoSQL databases like Elastic Search, MongoDB, Neo4J
• Experience in containerizing applications using Docker/Kubernetes
• Experience in setting up CI/CD pipelines using GIT, Jenkins, SonarQube is a plus
• Experience in setting up applications for log monitoring using ELK stack and performance monitoring using Prometheus and Grafana is a plus

• Designs and codes features for the Android application as per the specifications provided by Product and Design teams.
• Write unit tests for all features.
• Ships feature fast moving agile sprints.
• Works closely with API, Product Design and Product Management teams to brainstorm and chalk out details of features.