Business Development Executive

We have opportunity for Customer Care Support / Customer Service 

Job Location : Ambavadi ( Ahmedabad)

Fresher can also apply

Job timing : Day shft ( 6 days working, 1st, 3rd & 5th Saturday off)

Job Description :

We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions. Attracts potential customers by answering question suggesting information about services. Identify and assess customer’s needs to achieve satisfaction follow communication procedures, guidelines; policies.

Handling call and email inquiries /queries raise by the prospects & clients.

Accuracy, attention to detail and ability to explain complex information clearly and simply.

He who applies must have Product Knowledge, Quality Focus, Problem Solving,

Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing

Information and Multi-tasking.

Qualifications :

Minimum qualification required is graduate/post graduate degree in any field except engineering.

The candidate should have minimum 0-5 years of experience from the Mutual Fund Industry or candidate from any other industry with an experience to handle Clients. ( Fresher can also apply)

He/she should have a right attitude.

We are looking for a candidate with fluency of atleast 3 languages i.e. English, Hindi & Gujarati and an excellent Verbal Vocal communication skill in English.

Candidate should have be loyal, honest.

Candidate should have a long term vision & should be decision maker.

JOB PROFILE: - SOFTWARE ENGINEER TRAINEE

Experience with Web fundamentals like HTML5, JavaScript, CSS3, and JSP, etc.

Good understanding of Object-Oriented JavaScript (OOJS), ES6,

Hands-on exp in Web app development using modern client-side MVC frameworksusing ReactJS

Thorough understanding of ReactJs and its core principles

Experience with common front-end development tools such as Babel, Webpack, NPM,etc.

Experience developing custom reusable components in ReactJS

Proficient understanding of unit testing using JavaScript test frameworks like JEST

Experience integrating REST APIs

Ability to understand business requirements and translate them into technical requirements

The Role

We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

Key Responsibilities

• Contact prospective customers through cold calling and emails.
• Follow up on data and leads developed by the sales team.
• Provide support to the marketing team by inviting prospective customers for promotional events.
• Address customer needs and requirements.
• Transfer qualified leads to experienced sales professionals.
• Identify key prospects for sales and develop interests.
• Record and expand your lead database for cold calling and emails.
• Conduct remote demos of our products.
• Follow up diligently on any leads showing interest
• Direct email marketing to key clients and prospects
• Conduct client or market surveys to obtain information about potential leads
• Participate in the preparation of proposals and / or sales presentations
• Develop a strong knowledge of the company’s products and services in order to facilitate the sales process

Key skills and experience required

• Minimum Bachelor’s Degree.
• Excellent communication skills.
• Ability to engage in conversations and make accurate judgments.
•  Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
•  Strong analytical and problem-solving skills.
• Excellent negotiation and consultative sales skills.
• Exceptional customer service skills.
• Strong project and time management skills

Perks

• Health Insurance of 1 lakh sum insured, Covers self + children + spouse.
• 30 Annual Paid Leave (18 Casual + 12 personal time off).
• Rewards and Recognitions program
• Annual Company outing to celebrate Success together

A Full-Stack Developer with the experience in delivering enterprise-class services. Proficient in Java Spring Boot and React.js, with hands-on expertise in building microservices and RESTful APIs using Spring Boot. Adept at designing and developing web applications leveraging Java, React.js, TypeScript, and JavaScript. Possesses a solid understanding of database management systems and excels in debugging, troubleshooting, and providing production support for web applications. Demonstrates strong attention to detail and exceptional problem-solving abilities to ensure the delivery of high-quality software solutions. Experienced in microservices architecture and committed to the overall success of software development projects. Collaborates effectively with Product Management and Quality Assurance teams to prioritize and develop key product features.

Come be a part of our growth journey! Submit your CV to https://technorexinfoways.com/career today.

Requires 9 hours

-Work from Office( Balewadi High Street) Involved

Day-to-day responsibilities include:

1. Research and post on a LinkedIn community we are building

2. Conduct market research into social media trends, influencers, ETC

3. Explore AI tools & SaaS tools that can automate and scale current efforts

4. Come up with creative strategies to improve engagement/impressions

5. Research on competitors' outreach strategies.

We are hiring a business analyst to join our project team. You will work alongside project stakeholders and report directly to Sr. Business analysts. The purpose of the role is to liaison and bridge the gap between the BDM team and technical team to comprehend and analyze customer requirements and translate them to the development teams thereby, ensuring the right requirement detail in the documentation.

To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to the team.

Responsibilities

· Elicit requirements, gathering, & documenting.

· Ability to grasp, relate, and quickly respond to new inquiries.

· Interaction with team members at regular intervals, share knowledge and information

· Clear and concise communication and project management skills.

· Detail out scope documents, functional & non-functional requirements, features, etc. ensuring all stated and unstated customer needs are captured.

· Construct project documents (BRD, FRD) as per the project requirement and develop Flow charts, Use case diagrams, ER diagrams, User stories

· Performing requirements analysis

· Understand SDLC and fit into the Agile environment.

· Co-operating behavioral with the cross-functional team and being able to translate business needs into technical needs.

· Interface and coordinate with BDM team engagement & understand the client’s requirements

Qualifications

1) 1-2 years of experience as a Business analyst with strong knowledge of project management.

2) Experienced in Mobile & Website development projects.

• Min 5 years of hands-on experience in Java Spring-boot technologies
• Experience with monolithic applications
• Experience using Redis and RabbitMQ
• Experience with RDBMS such as SQLServer and My SQL
• Strong analytical, problem solving and data analysis
• Excellent communication, presentation and interpersonal skills are a must
• Micro service frameworks such as Java SpringBoot
• Design and implement automated unit and integration tests 

• Prepare, rewrite and edit copy to improve readability, or supervise others who do this work.
• Read copy or proof to detect and correct errors in spelling, punctuation, and syntax
• Plan the contents of publications according to the publication's style, editorial policy, and publishing requirements.
• Verify facts, dates, and statistics, using standard reference sources.
• Review and approve proofs submitted by composing room prior to publication production.
• Read, evaluate and edit manuscripts or other materials submitted for publication and confer with authors regarding changes in content, style or organization, or publication.
• Make manuscript acceptance or revision recommendations to the publisher.

Experience

• Able to perform edit/proofread independently and make the work done by the team members delivery ready
• Graduation / Post Graduation (Bsc/Msc) especially English savvy candidates with English, journalism. Excellent written communication skills Ability to structure sentences well.
• Postgraduate in any field of science/humanities; good command over the English language; an eye for detail; exposure to various style guides; readiness to meet daily/monthly productivity targets; and maintaining the expected quality norms

Desirable

• Good communication skills; team player; problem-solving skills; proactive and innovative
• Mandatorily must have experience in Language Editing, Level-2, Medical Journal, and also knowledge about QC.