
Strong Junior BDR / SDR profiles.
Mandatory (Experience 1): Must have 1+ years of experience as a BDR / SDR in a B2B SaaS company, with exposure to outbound sales processes
Mandatory (Experience 2): Must have hands-on cold calling experience targeting North American (US/Canada) markets, including lead qualification and discovery conversations
Mandatory (Experience 3): Must have prior experience working in small or lean teams (1–10 members), with high ownership and minimal hand-holding
Mandatory (Experience 4): Overall experience should not exceed 4–5 years; role is open only for junior profiles with strong execution capability
Mandatory (Experience 5): Must demonstrate career or education spikes, such as fast promotions, leadership initiatives, consistent performance, or standout achievements
Mandatory (Skills): Must possess strong verbal communication skills, confidence on calls, objection handling ability, and a structured approach to outbound sales
Mandatory (Company): Experience only from B2B SaaS companies

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Department: Customer Service
Employment Type: Full-Time
Shift Type: Rotational Shifts with Weekly Offs
Role Overview:
We are looking for a dedicated and articulate CRM Executive (Voice Process) to handle customer service queries and deliver high-quality support over voice calls. The ideal candidate will have prior experience in a voice-based customer support role and possess excellent communication skills in English.
Key Responsibilities:
- Handle inbound and outbound voice calls professionally.
- Resolve customer queries and complaints with empathy and efficiency.
- Maintain accurate call records and update CRM tools regularly.
- Ensure customer satisfaction by providing prompt and effective support.
- Work collaboratively with team members to meet daily service metrics.
Requirements:
- Minimum 1 year of experience in a Customer Service (Voice Process) role.
- Excellent verbal communication skills in English.
- Customer-focused attitude with problem-solving ability.
- Comfortable working in rotational shifts and with weekly offs.
- Basic knowledge of CRM tools and systems is a plus.
Gushwork is one of the fastest-growing AI startups globally, backed by Lightspeed, SIG, and B Capital . We’re building a productized services platform that helps SMBs scale using a powerful combination of human + AI-powered GTM execution.
In just over an year months, we’ve grown rapidly , serving SMBs across the US and India. And we’re only just getting started.
What You’ll Own
- Drive end-to-end sales: from outbound prospecting to demo to close
- Sell to SMBs in India and the US — with a clear focus on revenue impact
- Build and manage a robust pipeline across different time zones
- Understand client pain points and position Gushwork’s offerings as the go-to solution
- Collaborate with product and operations to ensure high-quality onboarding and delivery
- Bring feedback from the front lines to shape GTM strategy
What We’re Looking For
- Experience full-cycle sales experience, ideally in SaaS or tech-enabled services
- Proven success in closing SMB accounts — both domestic and/or international
- Strong communication, storytelling, and objection-handling skills
- Self-starter who thrives in fast-paced, high-growth environments
- Comfortable with US working hours (for part of the day)
Why Join Us
- Be part of a company scaling 6x in the next year
- Own your revenue — zero fluff, real deals, full credit
- Work with a lean, ambitious team solving a real market gap
- Build your career in the future of AI x services
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- Expert in backend development using PHP, Laravel, MySQL
- Third-party integration and API development
- The candidate must have good communication skills and coordination skills
Mandatory Technical skills required:
- PHP
- Laravel
- Vue Js
- HTML, CSS, JavaScript
- Databases and APIs
Employee Benefits:
- Career growth and opportunity to build your team
- Flexible working hours and open culture
- Competitive salaries and bonus structure
- Paid leaves / Leave encashment
- Employee-friendly HR policies
Education & Qualification:
- Any Graduate / Post graduate in IT preferable MCA / MscIT / ME IT / M.Tech IT/ B.E IT / B.E Computer / BCA
Job Timing: 09:00 AM to 06:00 PM and every Saturday off
Job Type: Full-time
Salary: Best in the industry
Roles , Responsibilities& Skills :-
- Proficiency in js, deep knowledge of SQL and NoSQL databases.
- Knowledge of ElasticSearch is a plus.
- Design, build and maintain high performance, reusable system applying best Engineering practices.
- Experience in building and consuming REST API.
- Work with Agile methodology
- Go getter attitude with delivery mindset.
- Strong communication skills across the board, with a passion for finding and sharing best practices and driving greater discipline.
- Team player
- Ability to multi-task and work in fast paced environment
- Quality focus.
UI experience
- Angular Version 7+ or React experience
- Knowledge of CSS/design frameworks
- Ability to coordinate and implement UX designs.
- Cross-functional coordination of digital marketing programs.
- Ability to convey the power of the company platform, by defining customer lifecycle journeys and assets to facilitate program execution.
- Engage our customers in a human, meaningful, and value-driven manner. Define and execute customer lifecycle adoption and engagement programs in accordance with digital strategy and execution plan.
- Leverage engagement capabilities to reach thousands of customers based on targeted, segmented approaches.
- Monitor and report on metrics associated with program execution.
- Ability to leverage data and analytics to expand and optimize programs.
- Accountability for adoption, renewal, and churn improvement goals.
Requirements
- 4+ years of industry experience; 2+ years in a related domain. Experience in successful multi-channel enterprise SaaS digital engagement and adoption programs is a strong plus.
- Bachelor’s degree; advanced degree in a business, marketing or technical field preferred.
- Demonstrate being data-driven: continuously test, measure, and improve programs and tactics.
- Possess expertise in the use of various content types and engagement methods, such as video, chat, social media, mobile, email to execute digital programs.
- Knowledge of Google Analytics / Gainsight / Marketo / Optimizely / Pendo / Salesforce / Tableau, etc. to get the data and insights you need to successfully design, execute and monitor programs.
- Prior experience as a customer lifecycle marketer, growth product manager/marketer, product marketing manager, or digital customer success manager.
- Excellent communication - verbal and written.
- Display effective leadership skills, team collaboration, and executive presentation skills
Hi,
Greetings from IP Momentum!!!
We are currently hiring Sales Head/ Business Development Head for our tele communication entity IP Momentum.
The primary purpose of the VOIP Sales Head is to head the team, and drive the sales by proactively prospect and sell VoIP services to potential customers.
Present VoIP services through on site meetings with decision makers. Close sales opportunities.
Process orders accurately and efficiently, ensuring that all company standards and departmental expectations are met Utilize, maintain and continuously improve various sales and communication techniques
Expert in VoIP products; services; prices; promotions; and technical skills Thrive in a self- directed environment Excellent prospector for new business
Qualifications
Only professionals with experience in VOIP Sales targeting Call Centers and Corporate and Enterprises will be processed Able to verbally communicate clearly, persuasively and professionally in order to achieve the desired/expected sales and customer satisfaction goals Able to professionally and concisely communicate and write in English Candidate must possess knowledge, skills and experience in telephone sales
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