Business Development Executive

Key Responsibilities:

• Handle escalated voice calls transferred by L1 agents or supervisors.
• Provide expert-level support for complex issues and ensure timely resolution.
• Maintain ownership of tickets through resolution, keeping customers informed throughout the process.
• Coordinate with internal teams (Product, Engineering, QA, etc.) to resolve technical issues.
• Identify patterns in escalations and suggest process/product improvements.
• Document solutions, create knowledge base articles, and provide feedback to the L1 team to reduce future escalations.
• Meet or exceed defined KPIs such as First Call Resolution (FCR), CSAT, and Average Handling Time (AHT).
• Ensure adherence to SLAs and internal escalation protocols.
• Act as a mentor and point of contact for L1 agents when guidance is needed.

Requirements:

• 2–4 years of experience in customer support, with at least 1 year in L2 or escalations (voice process).
• Strong verbal communication skills with fluency in [English/Other relevant language].
• Experience with CRM and ticketing tools (e.g., Zendesk, Freshdesk, Salesforce).
• Ability to handle high-pressure situations and demanding customers with empathy and professionalism.
• Technical troubleshooting experience preferred (based on industry – SaaS, Telecom, FinTech, etc.).
• Willingness to work in rotational shifts or weekends, if required.
• Bachelor's degree or equivalent preferred.

The Senior R&D Engineer will be a key contributor to the design, development, and improvement of ploughs and other agricultural implements. This role involves leading engineering projects from conception through to production, focusing on innovation, performance enhancement, cost optimization, and durability. The Senior R&D Engineer will utilize advanced engineering principles, CAD software, and testing methodologies to create cutting-edge products for the agricultural sector. They will also mentor junior engineers and contribute to the strategic direction of the R&D department.

Key Responsibilities:

• Lead the design and development of new plough models and other agricultural implements, incorporating advanced engineering principles and innovative solutions.
• Conduct detailed design, analysis (including FEA - Finite Element Analysis), and optimization of mechanical components and assemblies for strength, durability, and performance.
• Select appropriate materials, considering properties like wear resistance, tensile strength, and cost-effectiveness for various plough components (e.g., mouldboards, shares, frames).
• Develop prototypes, oversee their fabrication, and rigorously test them in both laboratory and diverse field conditions to validate design parameters and performance.
• Identify opportunities for product improvement, cost reduction, and manufacturing efficiency in existing plough models.
• Collaborate closely with manufacturing, production, quality control, and sales teams to ensure designs are feasible for production, meet quality standards, and align with market needs.
• Stay abreast of the latest technologies, industry trends, and competitive products in agricultural machinery design and manufacturing.
• Prepare detailed engineering drawings, specifications, technical reports, and design documentation.
• Provide technical guidance and mentorship to junior R&D engineers, fostering their professional growth.
• Ensure all designs comply with relevant national and international agricultural machinery safety and performance standards.
• Manage project timelines and budgets effectively.

Requirements:

• Bachelor's or Master's degree in Mechanical Engineering, Agricultural Engineering, Production Engineering, or a closely related field from a reputed university/institute. A postgraduate qualification is highly preferred.
• Minimum of 5-8 years of progressive experience in Mechanical R&D, product design, or engineering, with a significant portion in the agricultural machinery or heavy equipment manufacturing industry.
• Proven track record in designing, developing, and successfully launching mechanical products, especially agricultural implements like ploughs.
• Experience in leading engineering projects and mentoring junior team members.
• Strong understanding of manufacturing processes such as welding, machining, casting, and sheet metal fabrication.

Skills & Competencies:

• Technical Expertise: In-depth knowledge of mechanical design principles, machine elements, material science, metallurgy, and agricultural machinery hydraulics (if applicable).
• Software Proficiency: Highly proficient in CAD software (e.g., SolidWorks, AutoCAD, CATIA, Creo), and FEA software (e.g., ANSYS, SolidWorks Simulation).
• Analytical & Problem-Solving: Excellent ability to analyze complex engineering problems, conduct simulations, and develop innovative, practical solutions.
• Leadership & Mentorship: Demonstrated ability to lead technical projects, guide teams, and provide effective mentorship.
• Communication: Excellent written and verbal communication skills, with the ability to present complex technical information clearly.
• Collaboration: Proven ability to work effectively in a cross-functional team environment.
• Initiative & Proactiveness: Self-motivated with a strong drive for innovation and continuous improvement.
• Attention to Detail: Meticulous in design, documentation, and testing.

Job Summary:

We are seeking a highly skilled Enterprise Architect with expertise in Artificial Intelligence (AI), Microservices, and a background in insurance and healthcare to lead our organization's AI strategy, design AI solutions, and ensure alignment with business objectives. The ideal candidate will have a deep understanding of AI technologies, data analytics, cloud computing, software architecture, microservices, as well as experience in the insurance and healthcare sectors. They should be able to translate these concepts into practical solutions that drive innovation and efficiency within our enterprise. Additionally, this role will involve setting up monitoring systems to ensure the performance and reliability of our AI and microservices solutions.

Responsibilities:

AI Strategy Development:

• Collaborate with senior management to define and refine the AI strategy that aligns with the organization's goals and objectives.
• Identify opportunities to leverage AI and machine learning technologies to enhance business processes and create value.

Solution Design:

• Architect AI-driven solutions that meet business requirements, ensuring scalability, reliability, and security.
• Collaborate with cross-functional teams to define system architecture and design principles for AI applications and microservices.
• Evaluate and select appropriate AI technologies, microservices architectures, and frameworks for specific projects.

Data Management:

• Oversee data strategy, including data acquisition, preparation, and governance, to support AI and microservices initiatives.
• Design data pipelines and workflows to ensure high-quality, accessible data for AI models and microservices.

AI Model Development:

• Lead the development and deployment of AI and machine learning models.
• Implement best practices for model training, testing, and validation.
• Monitor and optimize model performance to ensure accuracy and efficiency.

Microservices Architecture:

• Define and implement microservices architecture patterns and best practices.
• Ensure that microservices are designed for scalability, flexibility, and resilience.
• Collaborate with development teams to build and deploy microservices-based applications.

Monitoring Systems:

• Set up monitoring systems for AI and microservices solutions to ensure performance, reliability, and security.
• Implement proactive alerting and reporting mechanisms to identify and address issues promptly.

Integration and Deployment:

• Work with IT teams to integrate AI solutions and microservices into existing systems and applications.
• Ensure seamless deployment and monitoring of AI and microservices solutions in production environments.

Compliance and Security:

• Ensure that AI solutions, microservices, and monitoring systems comply with relevant regulations and data privacy standards.
• Implement security measures to protect AI models, data, and microservices.

Stakeholder Communication:

• Collaborate with business stakeholders to gather requirements and provide regular updates on AI and microservices project progress.
• Translate technical concepts into non-technical language for various audiences.

Research and Innovation:

• Stay up-to-date with emerging AI, microservices, and cloud computing trends, technologies, and best practices.
• Identify opportunities for innovation and propose new AI and microservices initiatives to drive business growth.

Requirements:

• Bachelor's or Masters degree in computer science, Data Science, or a related field.
• Proven experience (X+ years) as an Enterprise Architect with a focus on AI, Microservices, and machine learning.
• Strong knowledge of AI technologies, including deep learning, natural language processing, computer vision, and reinforcement learning.
• Proficiency in data analytics, cloud computing platforms (e.g., AWS, Azure, GCP), big data technologies, and microservices architecture.
• Experience with AI model development, deployment, and monitoring, as well as microservices design and implementation.
• Excellent communication and interpersonal skills.
• Ability to lead cross-functional teams and drive innovation.
• Strong problem-solving and critical-thinking abilities.
• Knowledge of regulatory requirements and data privacy standards related to AI and microservices.

Preferred Qualifications:

• AI-related certifications (e.g., AWS Certified Machine Learning – Specialty, Google Cloud Professional Machine Learning Engineer, etc.).
• Experience in industries such as insurance and healthcare, with a deep understanding of their specific challenges and requirements.
• Previous experience with enterprise architecture frameworks (e.g., TOGAF).

This Enterprise Architect with AI, Microservices, Insurance, and Healthcare Experience role offers an exciting opportunity to shape the AI strategy, microservices architecture, and drive innovation within our organization, particularly in the insurance and healthcare sectors. Additionally, you will play a key role in setting up monitoring systems to ensure the performance and reliability of our AI and microservices solutions. If you have a passion for AI, microservices, and a strong background in these industries, we encourage you to apply and be part of our dynamic team.

Role:  Java Plugin Developer

• Sound knowledge and hands-on experience in building a software application using Java 
• Proficient in Core Java (OOPs, Design Patterns, Stream API, Multithreading, Generics).
• Good understanding of OSGi,Eclipse RCP and Plugin development

Role: Senior Campus Recruiter

Experience: 5 – 8 Years

Location: Hyderabad

Technovert is new-generation services/product technology firm that’s built on a people foundation. We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We deliver technology solutions that are interconnection of user experience, business goals, and information technology.

Technovert is well known for innovative intern and fresher talent acquisition strategies. We nurture our talent in an open environment that allows for individual growth of a person. Some of our key leaders have grown the ranks all the way from freshers to managing some of the key business divisions. This role is thus very crucial for us.

Senior Campus Recruiter is a role providing an end-to-end graduate recruitment experience from collating the demand, strategizing the plan and executing it to make sure right hires are in place rightly. Senior Campus Recruiter in this role brings out passion of connecting Technovert to the potential talent enabling a great career start for undergraduates.

We would love you to:

• Create, strategize and execute campus recruitment plans to meet the demand
• Assess fresh talent across technical and competency-based assessments in high volume
• Explore and develop new channels to connect students with Technovert
• Advocate the great talent experience and maintain Technovert’s repute
• Carry out continuous research, create and maintain data points for analysis and reporting
• Seek the delta and continuously evolve campus hiring process at Technovert

You bring:

• Knowledge and strategy in competing and hiring best talent (Tech and Non-Tech)
• Strong relationships with good Universities / Colleges PAN India
• Broad exposure to branding fundamentals via social media
• Excellent Stakeholder Management and relationship building experience
• Proven knowledge in assessment methodologies / tools required for hiring fresh talent

Dear Candidate

Greetings from App Ideas Infotech Pvt Ltd

App Ideas Infotech Pvt Ltd looking for a React Native Developer. The App Ideas is the leading Web & Mobile App Development Company that can help your business grow with innovative and engaging solutions. We build cutting-edge digital solutions with the quick-engaging user interface and user experience. Over the years we have established ourselves as the leading service provider for mobile app development, web development, Web and graphic design, e-commerce development, IOT development and games development.

Min. Experience:- 1+ Year

Job Location: A’bad (Nikol - Naroda)

Bond:- 1 Year

Salary :- 10k to 25k (Depends on Skills and experience)

Education Qualification:- BCA, MCA, MSCIT, BSCIT, BE(IT), ME(IT), Diploma in IT and others.

Position:

We are looking for a React Native developer to help us create beautiful, performant mobile apps on iOS and Android that give our customers a first-class mobile experience. You will be responsible for creating these applications with other members of our mobile team, as well as collaborating closely with the web and server teams responsible for the other layers of our product suite. This is a high-impact position that will play a critical role in our product development. The apps you write will be used by tens of thousands of our customers daily.

Responsibilities

• Create beautiful, pixel-perfect UIs across both mobile platforms that look and feel native
• Write automated tests that give us the confidence to iterate quickly and ensure the product is of the highest quality
• Diagnose and fix bugs and performance bottlenecks
• Practice Scrum with a great group of developers and product managers
  
  

Skills and Experience

• Proficiency with JavaScript, HTML, CSS. Bonus for TypeScript
• React Native experience, bonus for ReactJS experience
• Solid understanding of object-oriented programming, functional programming, and design patterns
• Ability to write clean, understandable, well-documented code
• Comfortable working with third-party dependencies and debugging dependency conflicts
• Familiarity with native create tools, like Xcode, Android Studio/IntelliJ, and Gradle
• Experience with native Android and iOS SDKs preferred (bonus for Swift/Kotlin)
• Experience working with and debugging RESTful APIs
• Experiences with automated testing frameworks, like Jest or Mocha
• Experience with revision control systems such as Git or SVN

Benefits

• Only 5 days working
• Flexible job timing
• Company Provide necessary training
• Great Career enhancement opportunity
• Excellent learning opportunities
• Paid Leaves, festival leaves
• Month End Party, Birthday Parties, Tours, and other cultural events.

If you do not find suitable profile, you may kindly share this information to your friends who are looking for change/good opportunity.

With Regards,

Trusha Kachhadiya

HR Executive

App Ideas Infotech Pvt Ltd

Web: http://www.theappideas.com/">www.http://www.theappideas.com/">theappideas.com

Job Description- Business Development Executive

This is Purely a remote position based out of Ameyo’s Delhi Sales office.

The individual will be accountable for product Introduction, Demo, Customer adoption, Initial revenue generation, and customer satisfaction, of low net worth clients.

Key Responsibility Area:-

- Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails

- Understanding customer business processes, needs and requirements

- Need to follow complete sales cycle from lead qualification to sales closure and revenue generation.

- Research accounts, identify key RPC's and generate interest.

- Perform effective online demos to prospects

- Sending business proposals and negotiations.

- Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.

- Developing in-depth knowledge of product features and benefits.

- Utilizing virtual meetings to build relationships with new customers.

- Processing customers' purchase orders and liaising with project and service team to ensure the timely delivery of ordered products.

- Advising customers on suitable product selection based on their needs and specifications.

Requirements: -

• Any UG/PG with excellent listening and presentation skills.
• Proven work experience of 2 years in inside sales.
• Technically proficient on SAAS platform and understanding of telecom products
• Customer-focused with the ability to understand the client queries
• Extremely process-oriented
• Contact centre solution understanding is an added advantage
• Ability to multi-task, prioritize, and manage time effectively.
• Building strong relationship with CX level.
• Excellent negotiation and consultative sales skills.
• Exceptional customer service skills.
• Proficiency in all Microsoft Office applications and Salesforce (CRM) software.
• Worked in a similar industry.
• Handled high profile, B2B clients