Business Development Executive – Full-Time (Hybrid/On-Site – Mumbai)

Position: AVP, Customer Success: Generative AI SaaS Product

Department: Customer Success

Reports to: VP Customer Success / Co-founder

Location: Bangalore

Job Type: Full-time

About AbleCredit:

AbleCredit has built a foundational AI platform to help BFSI enterprises reduce OPEX by up to 70% by powering workflows for onboarding, claims, credit, and collections. Our GenAI model achieves over 95% accuracy in understanding Indian dialects and excels in financial analysis.

The company was founded in June 2023 by Utkarsh Apoorva (IIT Delhi, built Reshamandi, Guitarstreet, Edulabs); Harshad Saykhedkar (IITB, ex-AI Lead at Slack); and Ashwini Prabhu (IIML, co-founder of Mythiksha, ex-Product Head at Reshamandi, HandyTrain).

Position Summary

You will be responsible for driving customer outcomes, retention, and expansion by owning the post-sales relationship with enterprise clients across Banks and NBFCs. This includes onboarding, workflow mapping, driving adoption, resolving escalations, and ensuring that customers achieve measurable business impact through our Generative AI products. You will collaborate closely with Product, Delivery, and Sales teams to create a seamless customer experience.

What You Will Do:

• Enable Banks and NBFCs to transform their credit, risk, and operations workflows using AbleCredit’s Generative AI systems across voice, vision, and language automation.
• Lead the end-to-end onboarding journey for enterprise customers, ensuring smooth implementation, configuration, and go-live.
• Understand customer credit, underwriting, risk, operations, and collection workflows; identify where AI can improve efficiency, reduce costs, or increase throughput.
• Drive product adoption by defining success plans, usage targets, and measurable business outcomes for each customer.
• Build strong relationships with CXOs, risk heads, credit heads, and ops leaders to position AbleCredit as a strategic partner.
• Proactively engage customers through regular reviews, performance insights, and value-realization sessions.
• Own renewal strategy and collaborate with Sales on upselling and expansion opportunities.
• Act as the primary escalation point for customer issues; work with Delivery / Product to ensure timely resolution.
• Monitor account health using product analytics; identify churn risks early and execute recovery plans.
• Gather product feedback from customers and work closely with Product teams to influence roadmap direction.
• Develop playbooks and repeatable processes for onboarding, support, and customer lifecycle management.
• Mentor junior Customer Success Managers and help scale the function as the customer base grows.
• Stay updated on digital lending, AI automation trends, risk frameworks, and compliance norms within BFSI.

You Should Have:

• 7–12 years of experience in Customer Success or Delivery roles for enterprise SaaS, preferably in BFSI.
• Mandatory experience working with Banks, NBFCs, or Financial Institutions—either as a vendor or within their digital/credit/risk teams.
• Strong understanding of lending workflows: credit underwriting, KYC, risk operations, collections, or loan lifecycle management.
• Experience driving adoption of complex enterprise SaaS or AI/analytics products.
• Excellent communication, program management, and executive stakeholder management skills.
• Ability to translate customer problems into product workflows and measurable value.
• A proactive problem-solver with the ability to navigate ambiguity and manage cross-functional dependencies.
• Ambition to grow into a senior Customer Success Leader role.

Name of the College: KGiSL Institute of Technology

College Profile: The main objective of KGiSL Institute of Technology is to provide industry embedded education and to mold the students for leadership in industry, government, and educational institutions; to advance the knowledge base of the engineering professions; and to influence the future directions of engineering education and practice. The ability to connect to the future challenges and deliver industry-ready human resources is a credibility that KGISL Educational Institutions have progressively excelled at. Industry -readiness of its students is what will eventually elevate an institution to star status and its competitiveness in the job market. Choice of such an institution will depend on its proximity to industry, the relevance of its learning programme to real-time industry and the active connect that a student will have with industry professionals.

Job Title: Assistant Professor

Departments:

·      S&H (Mathematics) - Assistant Professor

Qualification: 

·      B.sc, M.sc & Ph.D.

Immediate Joiner preferred

Candidate Profile:

·      Candidate should complete their PhD in the relevant discipline

·      Candidate should have Good Communication Skills

·      Commitment towards work

At Egnyte we develop content governance and collaboration products that are deployed across several large companies such as Yamaha and Red bull. The Egnyte platform supports daily, business critical operations for a million-plus user base interacting with a multi-petabyte content set.

We store, analyze, organize, and secure billions of files and petabytes of data with millions of users. We observe more than 1M API requests per minute on average. To make that possible and to provide the best possible experience, we rely on great engineers. For us, people who own their work from start to finish are integral. Our Engineers are part of the process from design to code, to test, to deployment, and back again for further iterations.  

We’re looking for Senior Software Engineers and he should be able to take a complex problem and work with product managers, devops and other team members to execute end to end.

Specific Responsibilities will include:

• Design and develop scalable cloud components that seamlessly integrates with on-premises systems.
• Challenge and redefine existing architecture or make 10x improvements in performance and scalability.
• Ability to foresee post-deployment design challenges, performance and scale bottlenecks.
• Hire and mentor junior engineers
• Doing code reviews, unit and performance testing of the code.
• Monitor and manage 3000+ nodes using modern DevOps tools and APM solutions.

The successful candidate will need:

• Demonstrated success designing and developing complex cloud based solutions
• Solid CS fundamentals with one or more areas of deep knowledge
• Experience with the following technologies: Java, SQL, Linux, Python, Nginx, Haproxy, BigQuery, HBase, New Relic, memcache, Elasticsearch, docker.
• Data driven decision process
• Relies on automation testing instead of manual QA
• Experience in working with Google cloud, AWS or Azure is preferred

We would prefer the candidate work from our Mumbai office for alteast first 6 months.

Job Description:

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using React concepts.
• Writing application interface codes using JavaScript following React.js workflows.
• Understanding of React.js and its core principles.
• Familiar with newer specifications of ES6 and RESTful APIs.
• Debugging browser-based and performance testing software.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

Reporting Structure:

• This position reports to the Team Leader - Technology.

Job Specifications:

• Bachelor’s Degree in Computer Science, Information Technology, or a similar field.
• 3+ years of working with complex front-end development in HTML/CSS/JavaScript/Sass/Less, AJAX and JSON.
• 3+ years of working with React.js is a must.
• Knowledge of React tools including React.js, Webpack, Enzyme, Redux, Context API, and Flux performance testing frameworks including Mocha and Jest.
• Excellent communication and interpersonal skills.
• Strong problem solving, analytical, decision making and technical ability.

• HTML & Java script. Experience with basic GMB etc. PHP exposure. Willingness to work on app and plug –ins etc is welcome.
• Custom Module development
• Front End Development skills (any of below):
• HTML5, PHP
• Shopify
• Magento (1.x & 2.x)
• Big Commerce
• Wordpress
• Server Setup
   

JD:

Required Skills:

• Intermediate to Expert level hands-on programming using one of programming language- Java or Python or Pyspark or Scala.
• Strong practical knowledge of SQL.
  Hands on experience on Spark/SparkSQL
• Data Structure and Algorithms
• Hands-on experience as an individual contributor in Design, Development, Testing and Deployment of Big Data technologies based applications
• Experience in Big Data application tools, such as Hadoop, MapReduce, Spark, etc
• Experience on NoSQL Databases like HBase, etc
• Experience with Linux OS environment (Shell script, AWK, SED)
• Intermediate RDBMS skill, able to write SQL query with complex relation on top of big RDMS (100+ table)