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Propel, a leading technology solutions provider, is seeking a dedicated and talented Business Development Executive to join our team. This role primarily focuses on establishing connections with potential clients based in the United States. As a Business Development Executive, you will play a crucial role in driving business growth by effectively communicating with leads, showcasing our offerings, and nurturing client relationships.
Responsibilities:
- Outbound Calling: Initiate conversations with potential clients, engaging them in a professional and persuasive manner.
- Lead Follow-up: Follow up on leads generated through various channels, including website inquiries, email campaigns, and marketing events.
- Product Presentation: Present the company's products and services to potential clients, highlighting the unique value propositions and addressing their specific needs.
- Relationship Building: Nurture client relationships by actively listening to their requirements, providing relevant information, and building trust in our solutions.
- CRM Management: Maintain accurate and up-to-date records of client interactions, lead status, and follow-up activities in the CRM system.
- Collaboration: Collaborate effectively with the team to ensure a seamless handover of qualified leads and align strategies for maximizing conversions.
- Feedback and Reporting: Provide timely feedback to the team on lead quality, campaign effectiveness, and areas for improvement.
- Targets and Performance: Meet or exceed weekly and monthly targets for lead conversion, call volumes, and other key performance indicators.
- Industry Knowledge: Stay updated with industry trends, competitive offerings, and product knowledge to effectively address client queries and concerns.
- Professional Conduct: Uphold the company's reputation by adhering to professional standards, ethical practices, and maintaining confidentiality of client information.
Requirements:
- Experience: Minimum 2 years of proven work experience as a Business Development Executive or in a similar role in sales department, demonstrating a track record of meeting or exceeding targets. Experience in the technology industry will be an added advantage.
- Communication Skills: Excellent written and oral communication skills in English, with the ability to articulate ideas clearly and confidently.
- Cultural Adaptability: Familiarity with US business culture and the ability to adapt communication style and accent to resonate with US clients.
- Persuasion and Negotiation: Strong persuasion and negotiation skills to effectively convert leads into clients and overcome objections.
- Time Management: Ability to work independently, prioritize tasks, and manage time efficiently in a high-volume, fast-paced environment.
- CRM Proficiency: Proficiency in using CRM software and other relevant tools to manage leads, track interactions, and generate reports.
- Shift Flexibility: Flexibility to work during Eastern Standard Time (EST) to accommodate US client requirements and collaborate with the team effectively.
- Motivated and Target-Driven: Positive attitude, self-motivated, and target-driven mindset with a passion for achieving and exceeding goals.
- Attention to Detail: Strong attention to detail and organizational skills to maintain accurate records and ensure a personalized client experience.
- Education: Bachelor's degree in business, marketing or a related field.
Nice to Have:
- US Accent Proficiency: Ability to communicate with a US accent, providing an added advantage in engaging with US-based clients.
- Technical Aptitude: Basic understanding of technology solutions or the ability to quickly grasp technical concepts to effectively communicate our offerings.
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About Propeltech Labs India Pvt Ltd
About
At Propel we craft technology solutions to overcome business problems. We help our clients design and develop custom software solutions for today and tomorrow.
We lead and advance client thinking, and we collaborate to create digital solutions that have a bigger and more lasting impact.
In our years of experience in working with clients across domains, we see that it takes not just data and technology skills, but a certain kind of team to get things done and deliver results. That’s why we are focused on our people all the time. If you are a curious and motivated self-starter looking to lose yourself in generous enthusiasm and cooperate with others for common ends, Propel will be your ideal career destination.
Tech stack
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Candid answers by the company
At Propel, we build the technology that companies love to use. We offer the following services:
- Technology consulting
- Product design
- Product development
- Enterprise application integrations
- Tech team extension
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Company Overview:
It is one of India’s leading consumer products companies in the global beauty and wellness space.
Has a turnover of Rs. 73.3 billion (USD 1.05 billion) through its products sold in India and chosen markets in Asia and Africa.
Its portfolio of brands include Parachute, Parachute Advansed, Saffola, Saffola FITTIFY Gourmet, Coco Soul, True Roots, Hair & Care, Nihar Naturals, Livon, Kaya Youth O2, Set Wet, Set Wet Studio X, Revive and Mediker
Role Description for Customer Retention Manager (DTC):
Role in a brief:
What will you do?
As Customer Retention Manager, you will own end to end planning & execution of various CRM channels (Email, Notification, SMS, etc.) along with the help of team members. You will drive initiatives to engage users of the brands.
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Responsible for strategizing and executing marketing automation, segmentation, and complex workflow builds to drive growth, engagement, and retention throughout the customer journey.
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Complete ownership of engagement, retention, and reactivation funnel and marketing activities and focus on improving product metrics (DAU, MAU, Retention, etc)
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Developing Strategies for Improving Direct Marketing Channels with Impactful Retention Strategies.
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Develop the CRM strategy for reactivation to drive and maintain a constant retention rate across all categories.
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Drive all marketing automation activities to develop and execute end-to-end user journeys from onboarding to reactivation.
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Work closely with product, UX/design engineering to enable Growth and Merchant marketing initiatives to drive bottom-line conversion.
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Responsible for creating monthly/quarterly plans for critical retention metrics (Repeat Rate, Activation Rate, Resurrection Rate) and ensuring the achievement of the same
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Help strengthen data-led thinking and lead the development of customer intelligence frameworks (Churn prediction, Most Valuable Customer, etc) across the retention charter
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Work on customer segmentation strategies to deliver personalized campaigns to reduce churn & reactivate churned users
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Lead the reporting, monitoring, tracking for all CLM initiatives
What will you bring to the table:
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Well-versed with one or more CRM and marketing automation tools such as Netcore Cloud, CleverTap, WebEngage, MoEngage, etc.
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Should have strong analytical skills and a data-driven problem-solving approach.
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Should be able to strategize and execute campaigns and link them to the organizational goals
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Familiarity with major digital marketing channels and tools
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Minimum 3 years of experience in Retention Marketing / Growth roles
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Prior Startup experience
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Prior demonstrated excellence in previous roles
Experience bracket – 3+yrs in customer retention marketing & growth marketing
We're looking for a talented UI/UX Designer to join our team. This role requires excellent visual design skills and a thorough understanding of user-centered design principles. If you enjoy creating intuitive and visually appealing digital interfaces, we'd love to hear from you.
🌏 Job Location: On-Site
What You Will Be Doing
- Design intuitive and visually appealing user interfaces for web and mobile applications.
- Conduct competitive analysis of other websites that operate in similar domains.
- Create wireframes, prototypes, and mock-ups to visualize user interface concepts using Figma.
- Collaborate with cross-functional teams to ensure design concepts are implemented effectively.
- Collaborate closely with the development teams throughout the lifecycle of the product/feature.
- Assist in the creation of design documentation, such as style guides and design specifications.
- Build new components to add/maintain our current design system.
- Participate in brainstorming sessions and contribute innovative design ideas.
- Communicate design concepts and rationale to internal stakeholders.
- Contribute to the continuous improvement and evolution of design processes.
- Implement design components into Storybook.
What You’ll Need
- Min. 3 months of experience as a UI/UX designer.
- Strong interest in the latest design trends and stay updated with current and emerging principles in UI/UX.
- Proficiency in Figma and other design tools.
- The ability to adapt to feedback and iterate on design solutions.
- Detail-oriented approach with a focus on delivering pixel-perfect designs.
- Strong understanding of clean UI/UX design principles.
- Creative thinking and problem-solving skills.
- Excellent communication and collaboration abilities.
- Knowledge of React, HTML, JavaScript, and Ajax is a plus.
- Ability to prioritize and handle multiple tasks in a dynamic, fast-paced environment.
Benefits
- Competitive salary and performance-based Incentives.
- Working closely with the leadership & an opportunity for an accelerated career growth.
- Opportunities for professional development and career growth.
- Collaborative and dynamic work environment.
- Access to company-sponsored training and resources.
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Sr Software Engineer
Opportunity in this role / Why should you join our client?
- You are your own master. We don't preach you, we just allow you to Innovate, Iterate, Learn and Adapt
- Work with one of India's leading food tech unicorn company
- ESOPs in the company
Requirements
- Strong coding and problem-solving skills
- 4-6 years of industry experience
- Bachelors and/or master’s degree, preferably in CS, or equivalent experience
- A full-stack generalist with experience in both front-end and back-end technologies
- Experience in Node.
- Experience in JavaScript frameworks like React, NodeJS.
- Ability to write MySQL queries across tables
- Good architecture and system design skills
Roles and responsibilities
Passion for delivering products end-to-end, from ideation to implementation
Good knowledge of data structures and their use cases (Map, List, Tuple, Object, Interface)
Ability to write using node.js to quickly do a PoC.
Good to have knowledge of Reactjs.
Knowledge of encapsulation/inheritance
Basic knowledge of CSS and principle behind it and its use in javascript or jquery
Candidates willing to relocate to Middle East would be preferred
![leading Internet pioneer providing web and email service](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fdefault_company_picture.jpg&w=256&q=75)
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- Provides free and subscription-based website and email services hosted and operated at data centres in Mumbai and Hyderabad.
- Serve global audience and customers through sophisticated content delivery networks.
- Operate a service infrastructure using the latest technologies for web services and a very large storage infrastructure.
- Provides virtualized infrastructure, allows seamless migration and the addition of services for scalability.
- Pioneers and earliest adopters of public cloud and NoSQL big data store - since more than a decade.
- Provide innovative internet services with work on multiple technologies like php, java, nodejs, python and c++ to scale our services as per need.
- Has Internet infrastructure peering arrangements with all the major and minor ISPs and telecom service providers.
- Have mail traffic exchange agreements with major Internet services.
Job Details:
This job position provides competitive professional opportunity both to experienced and aspiring engineers. The company's technology and operations groups are managed by senior professionals with deep subject matter expertise.
The company believes having an open work environment offering mentoring and learning opportunities with an informal and flexible work culture, which allows professionals to actively participate and contribute to the success of our services and business.
Job Role and Responsibilties:
1. Full lifecycle (SDLC) application development.
2. Designing, coding and debugging existing code.
3. Understanding of front end and user interface engineering design.
4. Software testing and quality assurance.
5. Integration of the modules in the existing systems.
6. Evaluation and identification of the new technology developments in the work domain.
7. Maintaining standard practices and compliances.
QUALIFICATION AND EXPERIENCE
A graduate degree or senior Diploma in engineering or technology with 4-8 years of experience in some or all of the following.
- PHP, Integration with MemCache, Membase, MySQL, Oracle, CDB/BDB, Error Handling and debuggers
- Data Structures,
- HTML / XHTML, CSS, java-script, Smarty
- Web Services, SOAP, XML, REST
- Code optimization, Scaling, Session management, Version control Systems
- MIME Parsing, Large data processing in PHP (encoding, parsing, escaping for special characters etc.)
Key Roles and Responsibilities
- Developing strategic social marketing plans, that maximise the potential of each social channel
- Managing social media content calendar for clients
- Supervising the creation of written and visual content across several social media platforms
- Increasing social media engagement across platforms
- Building and moderating social media communities by responding to comments and keeping members engaged
- Monitoring brand performance across channels
- Monitoring and analyzing trends and competitor performance
Requirements
- Understanding of/proven expertise in social media marketing and social media platforms
- Strategic thinking for developing effective marketing campaigns
- Strong writing skills
- Ability to study and interpret marketing analytics
- Great organizational skills; ability to monitor multiple social media platforms concurrently
- Good leadership skills to organize teams
- Excellent communication skills for reporting results
- Adept at community building and keeping calm under high-pressure online interactions
What you will do:
- Acting as a SPOC for all issues related to partners banks/payment gateways empaneled and following up with them for day-to-day operational concerns
- Relationship management with existing as well as newly onboarded partners
- Designing of processes and preparing SOPs for the same
- Accountable for identifying process gaps, mitigate and fix the same via process automation
- Defining KPIs for the process and tracking/reporting mechanism for the same
- Defining the quality/evaluation process for delivery of the KPIs
- Mentoring your team members, finding ways to increase the quality, efficacy of processes and implementing best practices across all levels
- Reconciling monthly data and reporting it to respective stakeholders
- Data analysis for understanding the trend and defining process changes/improvements
- Recruiting, training and supervising executives driving the process
- Driving the organization’s processes by remaining legally compliant
- Ensuring all operations are carried on in an appropriate, cost-effective manner
Desired Candidate Profile
What you must have:
- B.E./B.Tech and MBA from premier college
- Relevant work experience of 4-6 years
- Experience of working with fintech companies or any BFSI
- Excellent verbal and written communication skills
- Knowledge of industry, technology, product trends, latest technologies in the field would be preferred
- Outstanding organizational skills
- Expertise in MS Excel, Word and PowerPoint
- Skills required:
- Bias for action: Run pilots and then evaluate/course-correct to scale or reject
- Highly analytical: Trust data to take decisions; have the ability to slice and dice data
- Extreme ownership: Take responsibility for all the good and bad campaigns with a focus on improvement
- Radical candor: Ability to speak your mind respectfully with fearless conviction
- Self-driven: Demonstrate a positive, can-do attitude
- Excellent problem-solving skills with deep attention to detail
ABOUT US
Zolve’s mission is simple: we want to make financial products accessible to everyone. Zolve offers the ambitious a plethora of products to simplify banking in the US, such as:
- A Bank Account you can create from anywhere in the world in under five minutes
- A high-limit Credit Card that helps build a healthy credit score
- Easy, lightning-fast, cross-border money transfers with the best rates in the market
We believe: that if space tourism is real, so is reaching for the stars.
RESPONSIBILITIES
- Responsible for driving customer excellence & bringing the customer perspective to all business decisions
- Work with cross-functional teams (business, product, design, content, marketing etc.) and wear the hat of the customer to constructively challenge the teams and to develop a customer-first mindset and implement customer focused strategies
- Own and drive the overall NPS metric for Zolve
- Consistently scan the market for best practices, best in class journeys, best in class customer delighter elements etc. and own market intelligence from a customer experience perspective
- Understand the competitive landscape and be an expert on our competition and how they are positioned
- Obtain insights into customers’ usage of current products, untapped opportunities and customer personas, through interviews, surveys, and sales data
- Collaborate with product management and marketing communications to develop product positioning and messaging that resonate with our target customer personas.
- Serve as a customer evangelist within the organization
REQUIREMENTS
- 1. Obsessed with improving customer experience 🙂
- 2. Obsessed with improving customer experience 🙂
- 3. Obsessed with improving customer experience 🙂
- 4-6 years of B2C product experience
- Preferably has worked or studied in the US
- A creative and quantitative thinker
- Significant attention to detail
- Demonstrable experience collaborating with cross-functional teams, across geographies, and taking ownership of key metrics
- Excellent presentation, written, and verbal communication skills
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2. Worked on Android applications from scratch. Exposure to audio video content based applications is
preferred.
3. Up to date on upcoming trends in android and its ecosystem.
4. Sound knowledge about application performance tuning on all parameters like network utilization,
application size and battery usage.
5. Experience with dagger, retrofit, rx-android, android architecture components etc.
6. Hands on experience with test driven development, mock frameworks, modular code design and popular design patterns.
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This person MUST have:
- BE Computer Science, MCA or equivalent
- Cloud app development experience
- Strong knowledge of Go programming language, paradigms, constructs, and idioms
- Knowledge of common Goroutine and channel patterns
- Experience with the fullsite of Go frameworks and tools, including:
- Dependency management tools such as Godep, Sltr, etc.
- Go’s templating language
- Go’s code generation tools,such as Stringer
- Ability to write clean and effective Godoc comments
- Familiarity with code versioning tools(such as Git, SVN, and Mercurial)
Experience:
- Min 3 year experience
- Not more than 15 year experience.
- Startup experience is a must.
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week but with 4 hours a day overlapping with client timezone. .
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
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