Propel, a leading technology solutions provider, is seeking a dedicated and talented Business Development Executive to join our team. This role primarily focuses on establishing connections with potential clients based in the United States. As a Business Development Executive, you will play a crucial role in driving business growth by effectively communicating with leads, showcasing our offerings, and nurturing client relationships.
Responsibilities:
- Outbound Calling: Initiate conversations with potential clients, engaging them in a professional and persuasive manner.
- Lead Follow-up: Follow up on leads generated through various channels, including website inquiries, email campaigns, and marketing events.
- Product Presentation: Present the company's products and services to potential clients, highlighting the unique value propositions and addressing their specific needs.
- Relationship Building: Nurture client relationships by actively listening to their requirements, providing relevant information, and building trust in our solutions.
- CRM Management: Maintain accurate and up-to-date records of client interactions, lead status, and follow-up activities in the CRM system.
- Collaboration: Collaborate effectively with the team to ensure a seamless handover of qualified leads and align strategies for maximizing conversions.
- Feedback and Reporting: Provide timely feedback to the team on lead quality, campaign effectiveness, and areas for improvement.
- Targets and Performance: Meet or exceed weekly and monthly targets for lead conversion, call volumes, and other key performance indicators.
- Industry Knowledge: Stay updated with industry trends, competitive offerings, and product knowledge to effectively address client queries and concerns.
- Professional Conduct: Uphold the company's reputation by adhering to professional standards, ethical practices, and maintaining confidentiality of client information.
Requirements:
- Experience: Minimum 2 years of proven work experience as a Business Development Executive or in a similar role in sales department, demonstrating a track record of meeting or exceeding targets. Experience in the technology industry will be an added advantage.
- Communication Skills: Excellent written and oral communication skills in English, with the ability to articulate ideas clearly and confidently.
- Cultural Adaptability: Familiarity with US business culture and the ability to adapt communication style and accent to resonate with US clients.
- Persuasion and Negotiation: Strong persuasion and negotiation skills to effectively convert leads into clients and overcome objections.
- Time Management: Ability to work independently, prioritize tasks, and manage time efficiently in a high-volume, fast-paced environment.
- CRM Proficiency: Proficiency in using CRM software and other relevant tools to manage leads, track interactions, and generate reports.
- Shift Flexibility: Flexibility to work during Eastern Standard Time (EST) to accommodate US client requirements and collaborate with the team effectively.
- Motivated and Target-Driven: Positive attitude, self-motivated, and target-driven mindset with a passion for achieving and exceeding goals.
- Attention to Detail: Strong attention to detail and organizational skills to maintain accurate records and ensure a personalized client experience.
- Education: Bachelor's degree in business, marketing or a related field.
Nice to Have:
- US Accent Proficiency: Ability to communicate with a US accent, providing an added advantage in engaging with US-based clients.
- Technical Aptitude: Basic understanding of technology solutions or the ability to quickly grasp technical concepts to effectively communicate our offerings.
About Propeltech Labs India Pvt Ltd
At Propel we craft technology solutions to overcome business problems. We help our clients design and develop custom software solutions for today and tomorrow.
We lead and advance client thinking, and we collaborate to create digital solutions that have a bigger and more lasting impact.
In our years of experience in working with clients across domains, we see that it takes not just data and technology skills, but a certain kind of team to get things done and deliver results. That’s why we are focused on our people all the time. If you are a curious and motivated self-starter looking to lose yourself in generous enthusiasm and cooperate with others for common ends, Propel will be your ideal career destination.
At Propel, we build the technology that companies love to use. We offer the following services:
- Technology consulting
- Product design
- Product development
- Enterprise application integrations
- Tech team extension
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