
About goplaybook app
About
about goplaybook,
We aim to be your sports network where talent meets recognition!
We are a digital scorebook, where you can follow live match updates and also find profiles of players, teams, and tournaments with verified Stats.
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Role Overview:
We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology
foundation for our Support Excellence function. This role sits at the intersection of engineering,
product, and operations ensuring that our internal teams and, eventually, our end users
experience seamless, efficient, and data-driven support.
You will lead a small but high-impact team of engineers, own the support tooling roadmap, and
implement solutions that handle ticket triage, data quality issues, automation, and integrations
with our healthcare SaaS platform.
This is a hands-on technical leadership role ideal for someone who thrives on solving
operational challenges through technology, building frameworks from scratch, and enabling
customer-facing and internal support teams to scale effectively.
Key Responsibilities
1. Build & Enhance Support Platform:
● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,
knowledge bases, and automation bots.
● Design and implement scalable support frameworks, ensuring fast triage, data-driven
escalation, and high-quality resolution.
● Integrate support tooling with product backend, CMS, and analytics systems to enable
context-aware assistance.
2. Technical Leadership & Delivery:
● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,
and coding standards.
● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,
maintainable solutions.
● Partner closely with Program Managers and Business Analysts to translate requirements
into technical execution.
3. Automation, Data & AI-Driven Support:
● Implement automation workflows (bots, routing, notifications) to reduce manual load and
optimize SLA adherence.
● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive
resolution.
● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).
● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.
● Restore transparency and speed between business stakeholders and tech teams.
4. Cross-functional Collaboration:
● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured
early in the roadmap.
● Serve as the engineering voice in discussions on escalation flows, release readiness, and
customer-facing support enablement.
● Collaborate with content and ops teams to power self-service experiences (knowledge
bases, FAQs, in-app help).
5. Documentation & Knowledge Management:
● Maintain technical documentation for support tooling, workflows, and integrations.
● Contribute to knowledge bases (internal + external) alongside ops and content teams.
● Foster a documentation-first culture to enable faster onboarding and smoother
collaboration.
What We’re Looking For
Must-Have
● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead
role.
● Proven track record in building internal platforms, support tools, or automation systems.
● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration
experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira
Service Management).
● Experience leading small teams and owning delivery from design → build → release.
● Excellent problem-solving skills with a bias for execution in fast-paced environments.
Nice to Have
● Exposure to SaaS or healthcare platforms with multi-tenant architecture.
● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).
● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).
● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).
Job Title: Deployment Lead (Python, Linux, AWS)
Location: Coimbatore
Overview
We are seeking an experienced Deployment Lead to oversee the end-to-end deployment lifecycle of our applications and services. The ideal candidate will have deep expertise in Python, strong Linux administration skills, and hands-on experience with AWS cloud infrastructure. You will work closely with engineering, DevOps, QA, and product teams to ensure reliable, repeatable, and scalable deployments across multiple environments.
Key Responsibilities
- Lead and manage deployment activities for all application releases across development, staging, and production environments.
- Develop and maintain deployment automation, scripts, and tools using Python and shell scripting.
- Own and optimize CI/CD pipelines (e.g., GitHub Actions, Jenkins, GitLab CI, or AWS CodePipeline).
- Oversee Linux server administration, including configuration, troubleshooting, performance optimization, and security hardening.
- Design, implement, and maintain AWS infrastructure (EC2, S3, Lambda, IAM, RDS, ECS/EKS, CloudFormation/Terraform).
- Ensure robust monitoring, logging, and alerting using tools such as CloudWatch, Grafana, Prometheus, or ELK.
- Collaborate with developers to improve code readiness for deployment and production reliability.
- Manage environment configurations and ensure consistency and version control across environments.
- Lead incident response during production issues; conduct root-cause analysis and implement long-term fixes.
- Establish and enforce best practices for deployment, configuration management, and operational excellence.
Required Skills & Qualifications
- 5+ years of experience in deployment engineering, DevOps, or site reliability engineering roles.
- Strong proficiency in Python for automation and tooling.
- Advanced experience with Linux systems administration (Ubuntu, CentOS, Amazon Linux).
- Hands-on work with AWS cloud services and infrastructure-as-code (CloudFormation or Terraform).
- Experience with containerization technologies such as Docker and orchestration platforms like ECS, EKS, or Kubernetes.
- Strong understanding of CI/CD tools and automated deployment strategies.
- Familiarity with networking concepts: DNS, load balancers, VPCs, firewalls, VPN, and routing.
- Expertise with monitoring, alerting, and logging solutions.
- Strong problem-solving and analytical skills; able to lead troubleshooting efforts.
- Excellent communication and leadership abilities.
Integration Lead
Job Description
This role must be capable of building Dot net application and integration capabilities to enable microservice architecture. In addition to being hands on developer, the role requires the individual to leading and work with Dot net developers and integration developers, overseeing the end to end technical working to deliver features. Candidates who like to experiment and learn/discover new technologies, methods, tools with a direction to bring new capabilities to the product will be suitable
Key Responsibilities
- Perform Product Discovery proof of concepts as directed by Product manager
- Design, develop, and maintain both new and existing code, ranging from client-side development using JavaScript, HTML, and CSS, to server-side code using C# and ASP.NET MVC, Web API, Windows services, and ADO.NET for data persistence and retrieval.
- Write readable, extensible, testable code, while being mindful of performance requirements. • Create, maintain, and run unit tests for both new and existing code, with a goal of delivering defect-free and well-tested code to QA.
- Capable of developing restful services using Dot net framework and other integration tools
- Work with management to create and adhere to schedules, while maintaining flexibility to adapt to shifting market demands.
- Translate mockups and wireframes into functioning front-end code.
- Write and maintain documentation for new and existing features.
- Keep up-to-date on best practices and new technologies.
- Rapid prototyping, and presenting conceptual design and working prototypes to management.
- Conduct design and code reviews and collaborate to ensure your own code passes review.
- Work with Product Management to analyze require
Required Skills & Experience
- Experience in Dot Net framework preferably in cloud based platforms/infrastructure
- Experience in integration enablement preferably in REST APIs
- Experience in Database languages and stored procedures, database query optimization
- Experimental knowledge in a broad technical aspects like SSO (SAML2/Oauth2), Security, RPA, Microservices architecture
Qualifications
BE with 6+ years of experience in product development
-Experience as a Technical / Enterprise Architect with strong knowledge of technologies / paradigms such as AI/ML, Micro-services, REST APIs, using MEAN /MERN & MongoDB
-Experience in defining and implementing and managing Cloud infrastructure
-Experience in setting up Architecture and technology vision and adoption of technology advancements into product delivery
-Should have worked with key technology partners in architecting various solutions
-Developing, Training, and mentoring in-house & outsourced Engineering teams
-Setting best practices across coding process
-Experience in establishing Enterprise technology standards and architecture review board for governance of Technology & Architectural changes and roadmap
-Define the complete technical infrastructure environment
-Maintain current knowledge of all relevant technology developments and seek opportunities to deploy new technologies that benefit the client
-Create architecture scope, definition, construction, and execution
-Provide technical leadership to project resources and the client to meet project deadlines and ensure that project objectives are met
-Provide technical leadership to project resources and the client to meet project deadlines and ensure that project objectives are met
-Ability to work with cross functional teams and articulate the technology vision and drive adoption across the Unit
Requirements:
-Experience in Fintech and B2C SaaS applications
-Proven experience as a Technical Architect or Project Manager
-Hands-on experience with software development and system administration
-Understanding of strategic IT solutions
-Experience in project management and service-oriented architecture (SOA)
-Knowledge of selected coding languages (PHP, Python)
-Familiarity with various operating systems (eg Windows, UNIX) and databases (eg MongoDB / MySQL)
-Ability to articulate technical solutions & ROI associated to multiple stakeholders such as Product engineering teams, business leaders, CXOs etc
-Organizational and leadership skills
-BSc/BA in Computer Science, Engineering or a related field
-Experience with Product-centric Organizations
JD / Skills Sets
1. Good knowledge on Python
2. Good knowledge on My-Sql, mongodb
3. Design Pattern
4. OOPs
5. Automation
6. Web scraping
7. Redis queue
8. Basic idea of Finance Domain will be beneficial.
9. Git10. AWS (EC2, RDS, S3)
- 1-3 years of production-grade experience in Go Language Developer
- Strong knowledge of Go programming language, paradigms, constructs, and idioms
- Knowledge of common Goroutine and channel patterns
- Experience with the full site of Go frameworks and tools, including:
- Dependency management tools such as Godep, Sltr, etc.
- Go's templating language
- Go's code generation tools, such as Stringer.
- Popular Go web frameworks, such as Revel
- Router packages, such as Gorilla Mux
- You must have the ability to write clean and effective code comments
- You must be familiar with the following Databases
- MySQL,MongoDB,Redis
- You must be familiar with RESTful APIs
- Understanding of Docker,Kubernetes is a bonus
- You must be familiar with code versioning tools such as Git
- Understanding of Front-end Technologies such as React.js & Next.js is a bonus
Educational:
- B. Tech / B. E in Computer Science or related field or MCA
• Strong experience as a Java/J2EE development is required
• Excellent working knowledge in SPRING MVC, SPRING BOOT,
• Strong background in developing and deploying software that runs in a real-time, multi-threaded environment
• Good knowledge and experience with concepts of MVC, JDBC and RESTful API Integration
• Experience with threaded and asynchronous environment
• Experience with any of the following Frameworks is Desired: Spring, Spring Boot, Hibernate
• Fundamental understanding of design patterns
• Working knowledge of SOAP/XML/WSDL
• Proven experience in MongoDB
• Experience supporting and troubleshooting problems in a highly complex environment
• Familiar with agile / scrum development methodologies
• Proficient understanding of Code version tools like Git/ Bitbucket and SVN
• Familiarity with Continuous Integration and tools such as Maven and Jenkins.
Role & Responsibilities:
• You will be responsible for Java development and building large scale applications that are high performance, scalable, and resilient in an SOA environment
• Working closely with end-users and other members of the team to identify and employ the best solutions
• Developing and implementing strong algorithms/techniques for solving problems in a high-volume, high-availability environment
• Engaging end-users to identify new requirements, strategic direction and highlight issues
• Defining and building maintainable processes that provide resilient and stable platforms, which support end user’s business/technical demand
• Integrating new services and providing clean APIs and services for applications
• Understanding volume growth to ensure the systems
From the very beginning, Ally has believed that the right people united by the right mission can redefine the possible
Ally is a B2B SaaS startup. We enable teams to focus, align and achieve goals, with strong employee engagement. Our OKR solution is ridiculously easy to use and scalable to startups and larger teams.
We believe in being where the work happens. Ally is well integrated with the tools and products that we already use in our daily workflows. Further, you can access it from the web and mobile. Ally’s Insights identifies problems and helps the team make the necessary changes to achieve the goals on time.
We are looking for a Lead Software Engineer to join our Ally Engineering Team in Chennai, India.
What does a lead software engineer do at Ally?
As a lead software engineer, you will be the technical lead for a team that focuses on building software applications that scale well. You will play a significant role in shaping our software architecture that provides measurable customer value. You understand both technology and business to know the right tradeoffs to make. You will be a technical mentor for your team members. You will work closely with your peers, managers, product, design and operations teams to create solutions that meet business requirements. You will drive engineering and operational excellence across Ally. You will collaborate with other engineers to surface common pain points, develop solutions and evangelize best practices.
Qualifications
- 7+ years of professional software engineering experience building customer-facing web and/or mobile applications
- Strong coding skills using Ruby, Java, C/C++, Scala (or equivalent programming language)
- Excellent knowledge of Data Structures and Algorithms
- Bachelor or Master degree in Computer Science or a related discipline
- Experience working in an agile environment
- Self-starter, quick learner and passionate problem resolver
- Excellent debugging and troubleshooting skills, with an enthusiastic attitude to support and resolve customer problems
- Good oral and written communication skills
- Above all, an insatiable desire and ability to learn
Nice to have skills:
- Experience with large-scale SaaS applications
- Experience building web and mobile applications
- Experience designing services on top of cloud infrastructure like AWS, Azure, etc
- Knowledge of Ruby on Rails
- Prior experience as a technical lead
Additional Information
Benefits
- Ownership and autonomy to drive customer and culture initiatives
- Centrally located in the city; right next to Metro station
- Opportunity to get mentored and mentor junior engineers
- Competitive salaries
- Paid time off
- Medical insurance
As engineeing lead, you would be responsible for driving day to day development activities including coordination with customers and project management team in US. You are expected to be hands-on with the technology stacks we work with so you can contribute as a developer across projects on need basis.
Role & Responsibilities
- Lead the engineering effort across projects
- Interface with key stakeholders and apply your technical proficiency across different stages including Application Architecture, Design and Development
- Understand client's business requirements and be able to map them to technology solutions and make them work
- Design and build modern solutions informed by a deep understanding of cloud architecture and how distributed systems operate at scale
- Provide regular support and guidance to teams on complex coding, issue resolution and execution
- Establish and enforce best development and engineering practices including QA and DevOps
- Lead and manage your own team, but also get down to coding, testing, and designing solutions as and when needed
- Communicate effectively with teams, clients and business leaders within the company
Skills & Experience
- Minimum 6+ years of experience designing and building full stack applications using UI frameworks like Angular, React or Vue.JS and backend frameworks like Node.JS/ExpressJS or Python/Django/Flask or Laravel/Yii2/Symphony
- Minimum 2-3 years of experience as a Technical Lead mentoring team of 3 to 5 developers
- Strong knowlegde of cloud and distributed systems (AWS, GCP, Azure). Cloud certifications would be an added advantage.
- Deep knowledge of relational databases, SQL and NoSQL databases. Experience with Graph databases like Neo4j is desirable.
- Proficient in Git and CI-CD frameworks
- Strong communicator with visual, verbal, and writing skills to clearly articulate complex design problems and solutions
- Ability to work in an agile environment










